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PC Reboots randomly under load after Upgrade of GPU

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sze5003
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2021/09/08 05:20:49 (permalink)
Last month I upgraded from a 1080Ti to a EVGA 3080Ti FTW3 Ultra. I'm seeing random reboots during one game and during the OCCT Power Stress test. Did not have any issues until this week. It happens during 2 scenarios:
 
Car mechanic Simulator 2021 - Why? Probably because it produces really high FPS upwards of 100-200 and it heats up my card since its not optimized too well so I have to use Nvidia control panel to cap it to 60 fps. My guess is its producing transient load spikes? Sometimes this happens after 15 minutes, sometimes after 1 hour, or 30 minutes. 
 
It also happens randomly when I use OCCT and run the Power Test.
 
 Sometimes after I start the Power Test the pc makes a click noise, then reboots immediately. I let the PC reboot back to windows and then I run the OCCT Power Test again. This time it runs fine for 30 minutes, 1hr, or as long as I let it go on. I can do this several times and sometimes it will run, other times it will reboot the system like I mentioned above. Its not the same behavior every single time I run the power test. But if the PC does reboot its definitely during the Power Test at random times, and that one game mentioned above
 
My specs are:
Asus Z370E Gaming Board
Core i9-9900k stock
4 x 8GB Corsair DDR4 Ram stock 2133mhz
EVGA 3080Ti FTW3
Seasonic X-850 PSU (Using 3 separate PCIE cables to connect GPU) bought this PSU in 2017
 
I don't get any blue screen, and event viewer in windows shows nothing useful except Kernel Power 41 Critical error. Using Heaven benchmark, and OCCT to stress the CPU, Memory and GPU separately I don't see this behavior. 
 
Should I RMA the PSU? Seasonic is giving me the option of an Advanced RMA but they said it would be a refurbished unit sent to me of the same model. I see that my model is no longer produced so I am not sure if this will help?
 
Anything else I can try out?

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    aka_STEVE_b
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    Re: PC Reboots randomly under load after Upgrade of GPU 2021/09/08 05:26:26 (permalink)
    That sounds pretty obvious, like the 100's of other stories around here , that your PSU just can't handle the spiking of the big-boy 30xx series cards & tripping the internal protection.
     
    your RMA'd / refurbed unit may be fine for awhile again, but I'd look into getting a solid 1000W  or better unit very soon.

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    mizzer
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    Re: PC Reboots randomly under load after Upgrade of GPU 2021/09/08 05:30:25 (permalink)
    ^This.  Get a 1000w PSU or greater.  The Corsair unit I have runs my KINGPIN without issue.

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    sze5003
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    Re: PC Reboots randomly under load after Upgrade of GPU 2021/09/08 05:41:41 (permalink)
    aka_STEVE_b
    That sounds pretty obvious, like the 100's of other stories around here , that your PSU just can't handle the spiking of the big-boy 30xx series cards & tripping the internal protection.
     
    your RMA'd / refurbed unit may be fine for awhile again, but I'd look into getting a solid 1000W  or better unit very soon.




    This is what I was thinking too. I have not proceeded forward with the RMA and Seasonic support said they could ask if they can get me "a more recent platform". Their support emails are very quick but I think its a different person answering each time. 
     
    I also play Cyberpunk, Cod Cold War, Tomb Raider and I have not had the reboots. They only seem to randomly happen in Car Mech Simulator 2021 and the OCCT Power Stress Test randomly.
     
    I've been reading through the forums here, is there a consensus on which PSU's upwards of 850w are a safe bet? From all my years of building PC's Seasonic was always recommended as well as EVGA.

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    arestavo
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    Re: PC Reboots randomly under load after Upgrade of GPU 2021/09/08 06:11:09 (permalink)
    The user generated list of known working PSUs is on the front page of this subforum today: https://forums.evga.com/W...-WORKING-m3118557.aspx
    #5
    B0baganoosh
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    Re: PC Reboots randomly under load after Upgrade of GPU 2021/09/08 06:37:39 (permalink)
    Maybe kevinc313 will pop in, but he had a Seasonic 1300W (I think that's what it was anyway) that still had an issue with 30-series cards. I think it was a slightly older platform, but should have had plenty of power. I think the trip points were low or it was a multi-rail that had one rail tripping early or something. Seasonic makes some of EVGA's power supplies, (like the new G6 and P6) and I think some of their brand new power supplies were updated with the 30-series power handling needs in mind. They generally do make fantastic power supplies, but the performance requirements of the new 30-series caught everybody off-guard I think. As for other brands/models, anything with a Super Flower Leadex platform seems to have done very well (EVGA G3 for example, I have a 1000W one of those and haven't had any issues with my heavily OC'd 11900k and 3080 ti).
     
    I think its possible that if you're clear with Seasonic what you're having an issue with and tell them you need a supply that can handle the 3080ti, they might work with you on a newer model...unless the price difference is major. I've never worked with them before, but some brands have been really good about it. EVGA actually replaced all the GA's in the wild (I think that's the right model anyway, might want to fact check that) that people were having trouble getting to run their 3080's. 

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    snip931
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    Re: PC Reboots randomly under load after Upgrade of GPU 2021/09/08 07:05:18 (permalink)
    I would beef up the power supply like others have stated. Ive seen a similar problem with a 3090 and a corsair RM850. Switching to an HX1200 and the problem stopped.
     
    The 850 would work for the most part and a game would spike it load wise and poof, power off.



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    sze5003
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    Re: PC Reboots randomly under load after Upgrade of GPU 2021/09/08 07:21:50 (permalink)
    B0baganoosh
    Maybe kevinc313 will pop in, but he had a Seasonic 1300W (I think that's what it was anyway) that still had an issue with 30-series cards. I think it was a slightly older platform, but should have had plenty of power. I think the trip points were low or it was a multi-rail that had one rail tripping early or something. Seasonic makes some of EVGA's power supplies, (like the new G6 and P6) and I think some of their brand new power supplies were updated with the 30-series power handling needs in mind. They generally do make fantastic power supplies, but the performance requirements of the new 30-series caught everybody off-guard I think. As for other brands/models, anything with a Super Flower Leadex platform seems to have done very well (EVGA G3 for example, I have a 1000W one of those and haven't had any issues with my heavily OC'd 11900k and 3080 ti).
     
    I think its possible that if you're clear with Seasonic what you're having an issue with and tell them you need a supply that can handle the 3080ti, they might work with you on a newer model...unless the price difference is major. I've never worked with them before, but some brands have been really good about it. EVGA actually replaced all the GA's in the wild (I think that's the right model anyway, might want to fact check that) that people were having trouble getting to run their 3080's. 




    I would prefer a EVGA 1000 G+ but its out of stock. I think a 1000w G2 or G3 would work. Seasonic has discontinued a few of the PSU's on the User approved list. Most of the newer ones are Focus GX. They just said go ahead with the Advanced RMA but they would probably send me a refurb X-850 again. They were not specific on what newer model,  so in my next email I am going to mention the possibility of power spikes with the 3080Ti.

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    sze5003
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    Re: PC Reboots randomly under load after Upgrade of GPU 2021/09/08 07:24:00 (permalink)
    austin86
    Sounds a lot like a PSU needed replaced/upgraded, but before swapping out the PSU have you tried a clean install of windows to rule out any software problems? What about a driversweep/DDU? did you run it before swapping GPUs?




    I've been using DDU ever since I remember, before each GPU driver update. I have not done a fresh windows install because I sometimes use the PC for work other than gaming, but mostly gaming. Bios is also up to date.

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    crazyjohnny
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    Re: PC Reboots randomly under load after Upgrade of GPU 2021/09/08 07:30:55 (permalink)
    sze5003
     
     
    This is what I was thinking too. I have not proceeded forward with the RMA and Seasonic support said they could ask if they can get me "a more recent platform". Their support emails are very quick but I think its a different person answering each time. 
     
    I also play Cyberpunk, Cod Cold War, Tomb Raider and I have not had the reboots. They only seem to randomly happen in Car Mech Simulator 2021 and the OCCT Power Stress Test randomly.
     
    I've been reading through the forums here, is there a consensus on which PSU's upwards of 850w are a safe bet? From all my years of building PC's Seasonic was always recommended as well as EVGA.




     
    I went through an almost identical experience with my PSU years ago.
     
    My PC rebooted randomly in not so demanding titles, but when I did a stress test, I could not reproduce the issue, so the circumstance of reboots may vary from case to case.
     
    If the PSU is multi rail like I had mine, it is most likely that at a certain point, they cannot meet the power requirements for delivery on a specific rail and reboots.
     
    Please note that years of use will reduce the lifespan of the power supply, and actually less power is being delivered compared to the first time you put it to use.
     
    It can be established that your PSU is about 4 years old. I am convinced that if it were fairly new, you wouldn't be running into this problems.
     
    A 850W PSU should handle a 3080ti, but for headroom and future proof, I would suggest getting one of 1000W capacity.
     
    I hope this helps.
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    kevinc313
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    Re: PC Reboots randomly under load after Upgrade of GPU 2021/09/08 07:33:51 (permalink)
    sze5003
    B0baganoosh
    Maybe kevinc313 will pop in, but he had a Seasonic 1300W (I think that's what it was anyway) that still had an issue with 30-series cards. I think it was a slightly older platform, but should have had plenty of power. I think the trip points were low or it was a multi-rail that had one rail tripping early or something. Seasonic makes some of EVGA's power supplies, (like the new G6 and P6) and I think some of their brand new power supplies were updated with the 30-series power handling needs in mind. They generally do make fantastic power supplies, but the performance requirements of the new 30-series caught everybody off-guard I think. As for other brands/models, anything with a Super Flower Leadex platform seems to have done very well (EVGA G3 for example, I have a 1000W one of those and haven't had any issues with my heavily OC'd 11900k and 3080 ti).
     
    I think its possible that if you're clear with Seasonic what you're having an issue with and tell them you need a supply that can handle the 3080ti, they might work with you on a newer model...unless the price difference is major. I've never worked with them before, but some brands have been really good about it. EVGA actually replaced all the GA's in the wild (I think that's the right model anyway, might want to fact check that) that people were having trouble getting to run their 3080's. 




    I would prefer a EVGA 1000 G+ but its out of stock. I think a 1000w G2 or G3 would work. Seasonic has discontinued a few of the PSU's on the User approved list. Most of the newer ones are Focus GX. They just said go ahead with the Advanced RMA but they would probably send me a refurb X-850 again. They were not specific on what newer model,  so in my next email I am going to mention the possibility of power spikes with the 3080Ti.




    Thanks for the shoutout!
     
    We have a new member of the Seasonic shutdown infinite sadness club.  Congrats.  Seemingly all Seasonic are suspect with a 3080 Ti FTW3, with possibly the Prime Ultras and most recent Focus (MAYBE) being ok.  Mine is 1300w Prime Gold (non-Ultra), it would power off protect and need a full reset.  Otherwise still works fine, ran fine on a 3080 FTW3 XOC.
     
    Currently running a 1000W SF Leadex Plat SE with a3090 FTW3 Ultra.  The G+ is OKish, FSP platform, but I'd say the G2 or G3 Leadex units are far superior.
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    AlexP11223
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    Re: PC Reboots randomly under load after Upgrade of GPU 2021/09/08 07:36:47 (permalink)
    aka_STEVE_b
    That sounds pretty obvious, like the 100's of other stories around here , that your PSU just can't handle the spiking of the big-boy 30xx series cards & tripping the internal protection.



    hm, do these spikes affect the UPS too?
     
    So if I have a 1600VA/960W APC UPS, then upgrading to a 1200W PSU will be useless?
    #12
    kevinc313
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    Re: PC Reboots randomly under load after Upgrade of GPU 2021/09/08 07:43:47 (permalink)
    AlexP11223
    aka_STEVE_b
    That sounds pretty obvious, like the 100's of other stories around here , that your PSU just can't handle the spiking of the big-boy 30xx series cards & tripping the internal protection.



    hm, do these spikes affect the UPS too?
     
    So if I have a 1600VA/960W APC UPS, then upgrading to a 1200W PSU will be useless?




    Only if you intend to run 3090 SLI at max power.
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    sze5003
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    Re: PC Reboots randomly under load after Upgrade of GPU 2021/09/08 07:47:39 (permalink)
    kevinc313
    sze5003
    B0baganoosh
    Maybe kevinc313 will pop in, but he had a Seasonic 1300W (I think that's what it was anyway) that still had an issue with 30-series cards. I think it was a slightly older platform, but should have had plenty of power. I think the trip points were low or it was a multi-rail that had one rail tripping early or something. Seasonic makes some of EVGA's power supplies, (like the new G6 and P6) and I think some of their brand new power supplies were updated with the 30-series power handling needs in mind. They generally do make fantastic power supplies, but the performance requirements of the new 30-series caught everybody off-guard I think. As for other brands/models, anything with a Super Flower Leadex platform seems to have done very well (EVGA G3 for example, I have a 1000W one of those and haven't had any issues with my heavily OC'd 11900k and 3080 ti).
     
    I think its possible that if you're clear with Seasonic what you're having an issue with and tell them you need a supply that can handle the 3080ti, they might work with you on a newer model...unless the price difference is major. I've never worked with them before, but some brands have been really good about it. EVGA actually replaced all the GA's in the wild (I think that's the right model anyway, might want to fact check that) that people were having trouble getting to run their 3080's. 




    I would prefer a EVGA 1000 G+ but its out of stock. I think a 1000w G2 or G3 would work. Seasonic has discontinued a few of the PSU's on the User approved list. Most of the newer ones are Focus GX. They just said go ahead with the Advanced RMA but they would probably send me a refurb X-850 again. They were not specific on what newer model,  so in my next email I am going to mention the possibility of power spikes with the 3080Ti.




    Thanks for the shoutout!
     
    We have a new member of the Seasonic shutdown infinite sadness club.  Congrats.  Seemingly all Seasonic are suspect with a 3080 Ti FTW3, with possibly the Prime Ultras and most recent Focus (MAYBE) being ok.  Mine is 1300w Prime Gold (non-Ultra), it would power off protect and need a full reset.  Otherwise still works fine, ran fine on a 3080 FTW3 XOC.
     
    Currently running a 1000W SF Leadex Plat SE with a3090 FTW3 Ultra.  The G+ is OKish, FSP platform, but I'd say the G2 or G3 Leadex units are far superior.




    So it seems like if I want anything soon I have to go with either this one: EVGA SuperNOVA 1000 G2, 80+ GOLD 1000 OR Super Flower Leadex Platinum SE 1000W 80+  - Not liking the reviews on Newegg of this one and the fact that you would need to RMA it to Taiwan if anything is wrong.
     
    Also waiting to hear back from Seasonic Support if they would be willing to give me a known working 1000w PSU with the 30 Series cards. I mentioned I would be able to pay the difference. But I don't think they know what works 100% or not. 
    post edited by sze5003 - 2021/09/08 08:01:13

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    RainStryke
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    Re: PC Reboots randomly under load after Upgrade of GPU 2021/09/08 08:20:21 (permalink)
    It might not be your power supply, I would definitely go through the motherboard BIOS to make sure it's up to date and double check your settings for XMP if you have XMP memory. Also, if you use any software to overclock your CPU or GPU, it could cause shutdown from instability.
     
    If you do suspect the PSU... The EVGA G2 and G3 units are older units. They are not bad by any means, but i'd recommend going with something newer like this:
    https://www.newegg.com/seasonic-prime-series-ssr-1000pd-1000w/p/N82E16817151162
     
     

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    aka_STEVE_b
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    Re: PC Reboots randomly under load after Upgrade of GPU 2021/09/08 08:27:24 (permalink)
    the newest EVGA G6 1000 W  unit is currently on sale for only  $ 169.
     
    https://www.evga.com/products/product.aspx?pn=220-G6-1000-X1
     
    post edited by aka_STEVE_b - 2021/09/08 08:32:33

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    sze5003
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    Re: PC Reboots randomly under load after Upgrade of GPU 2021/09/08 08:29:00 (permalink)
    RainStryke
    It might not be your power supply, I would definitely go through the motherboard BIOS to make sure it's up to date and double check your settings for XMP if you have XMP memory. Also, if you use any software to overclock your CPU or GPU, it could cause shutdown from instability.
     
    If you do suspect the PSU... The EVGA G2 and G3 units are older units. They are not bad by any means, but i'd recommend going with something newer like this:
    https://www.newegg.com/seasonic-prime-series-ssr-1000pd-1000w/p/N82E16817151162
     
     




    I was running my memory in bios at 2666 but I reverted it back to stock (2133). The OCCT Power test still rebooted the PC at random times. I'll double check bios version but I don't remember Asus having too many bios updates for my board as its not in production anymore. Everything else in terms of CPU and GPU is running at Stock clocks.
     
    Precision X1 got an updated today to 1.2.6 and the Vbios was also updated but that didn't seem to alleviate my reboot issue.

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    sze5003
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    Re: PC Reboots randomly under load after Upgrade of GPU 2021/09/08 08:44:26 (permalink)
    aka_STEVE_b
    the newest EVGA G6 1000 W  unit is currently on sale for only  $ 169.
     
    https://www.evga.com/products/product.aspx?pn=220-G6-1000-X1
     


    That's an awesome price! I did not see it in the sticky PSU thread on here. I'm sure if I read through that whole thread I'll find at least one person using it. I may just have to order it at this point. Hopefully it will do that job.

    Asus ROG Strix Z370-E | Core i9 9900k-NZXT Kraken X73 AIO | 32GB G Skill Ripjaws 3200 | 1TB Seagate 7200 rpm | OCZ Trion 150 960GB | 256GB Samsung 830 | 1TB Samsung 850 EVO | EVGA 3080Ti FTW3 Ultra | Phanteks P600S | 1000W EVGA G6 | Dell Alienware AW3418DW 3440x1440 120Hz
    #18
    B0baganoosh
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    Re: PC Reboots randomly under load after Upgrade of GPU 2021/09/08 08:57:01 (permalink)
    My shortlist for recommendations:
    1. EVGA 1000W G3 (not the newest, but I have one and it works perfectly with my OC'd 11900k and 3080ti).
    2. EVGA 1000W G6 (new release, made by seasonic under the hood, but well after 30-series launch. I haven't heard of any problems with them and reviews are good. Also, $50 off right now, hard to beat that price).
    3. Super Flower Leadex V Gold 1000W (The other Leadex platforms have been great. This one is pretty new. I couldn't find a specific review of it, but Tom's RM1000x(2021) review actually compared it to this PSU and it did quite well in the transient response tests)
    4. Corsair RM1000x (there were plenty of reports of this thing working great in the PSU thread. Review linked above actually)
    5. Corsair HX1000 (hard to find a bad review of it)

    6Q6CPFHPBPCU691 is a discount code anyone can use.
     
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    #19
    AlexP11223
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    Re: PC Reboots randomly under load after Upgrade of GPU 2021/09/08 11:34:52 (permalink)
    kevinc313
    AlexP11223
    aka_STEVE_b
    That sounds pretty obvious, like the 100's of other stories around here , that your PSU just can't handle the spiking of the big-boy 30xx series cards & tripping the internal protection.



    hm, do these spikes affect the UPS too?
     
    So if I have a 1600VA/960W APC UPS, then upgrading to a 1200W PSU will be useless?




    Only if you intend to run 3090 SLI at max power.




    Can you explain why?
    People in this thread say that 3080 Ti/3090 have high spikes triggering protection on many 750-850W PSUs, and recommend 1000+W PSUs.
    So it sounds like the UPS also needs to match in order to handle these spikes. And besides the PC I also connect two monitors to the UPS, so it is actually less than 960W for PC.
    #20
    sze5003
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    Re: PC Reboots randomly under load after Upgrade of GPU 2021/09/08 11:37:46 (permalink)
    B0baganoosh
    My shortlist for recommendations:
    1. EVGA 1000W G3 (not the newest, but I have one and it works perfectly with my OC'd 11900k and 3080ti).
    2. EVGA 1000W G6 (new release, made by seasonic under the hood, but well after 30-series launch. I haven't heard of any problems with them and reviews are good. Also, $50 off right now, hard to beat that price).
    3. Super Flower Leadex V Gold 1000W (The other Leadex platforms have been great. This one is pretty new. I couldn't find a specific review of it, but Tom's RM1000x(2021) review actually compared it to this PSU and it did quite well in the transient response tests)
    4. Corsair RM1000x (there were plenty of reports of this thing working great in the PSU thread. Review linked above actually)
    5. Corsair HX1000 (hard to find a bad review of it)




    Thanks for the summary! I have asked Seasonic support if they could verify what model PSU I would get if I did the Advanced RMA Option since they mentioned an "updated platform". I also mentioned to them if they let me pay the difference for a 1000w PSU they know works with 30 series cards I would be willing to proceed with the RMA.
     
    I think I will go ahead and order the EVGA G6 if its still available. I was looking at the G3 but its out of stock on EVGA and it costs more in other places. The price of the G6 is great though, I just hope its not too good to be true.

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    #21
    Sajin
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    Re: PC Reboots randomly under load after Upgrade of GPU 2021/09/08 11:39:41 (permalink)
    If you want a seasonic unit buy the 1300w platinum ssr-1300pd. I have one and it powered my 3090 kingpin at 600+ watts.
    #22
    sze5003
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    Re: PC Reboots randomly under load after Upgrade of GPU 2021/09/08 18:12:41 (permalink)
    It does not have to be a Seasonic, but one that is known to work well with these cards so that it won't reboot or trip the protection due to transient load spikes or power spikes.
    The Seasonic support replied and said if I did the Advanced RMA they could probably send a FOCUS GX-850 or PRIME GX-850 depending on available stock. They are not willing to let me pay the difference for a 1000w model for a warranty issue.
     
     

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    #23
    sze5003
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    Re: PC Reboots randomly under load after Upgrade of GPU 2021/09/09 09:57:57 (permalink)
    I ordered the EVGA G6 1000W today. Will report back when I have everything up and running and after I run the OCCT Power test again. After the EVGA PSU is installed I will RMA the X-850 to Seasonic and see what they send me back.

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    #24
    napz0r
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    Re: PC Reboots randomly under load after Upgrade of GPU 2021/09/09 10:19:58 (permalink)
    I had the same exact issue, Seasonic Prime Titanium 850, Up graded to a Leadex Superflower 1000w Platinum and the issues have been gone. No more reboots for my 3080ti. Upgrade your psu it will fix the issues for you.
    #25
    redteamgo
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    Re: PC Reboots randomly under load after Upgrade of GPU 2021/09/09 14:35:34 (permalink)
    OP, check your event viewer in windows at the time of the crash.  If there are no events, its super likely that its the PSU like everyone is saying.  If there are events causing the reboot, you have a different problem to sort out.

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    #26
    kraade
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    Re: PC Reboots randomly under load after Upgrade of GPU 2021/09/09 15:18:57 (permalink)
    sze5003
    I ordered the EVGA G6 1000W today. Will report back when I have everything up and running and after I run the OCCT Power test again. After the EVGA PSU is installed I will RMA the X-850 to Seasonic and see what they send me back.


    I think you will like it I run my KPE on this with your same CPU , no problem
    #27
    sze5003
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    Re: PC Reboots randomly under load after Upgrade of GPU 2021/09/20 04:27:47 (permalink)
    Got the G6 installed yesterday. Ran the OCCT Power test twice yesterday, 30 minutes each time. Played a few games and so far so good. Hopefully it stays like that. Now I just need to RMA the seasonic and see what they send back.

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    #28
    kraade
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    Re: PC Reboots randomly under load after Upgrade of GPU 2021/09/20 05:48:52 (permalink)
    sze5003
    Got the G6 installed yesterday. Ran the OCCT Power test twice yesterday, 30 minutes each time. Played a few games and so far so good. Hopefully it stays like that. Now I just need to RMA the seasonic and see what they send back.

    Glad it's working out for you.
    #29
    kevinc313
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    Re: PC Reboots randomly under load after Upgrade of GPU 2021/09/20 06:57:35 (permalink)
    AlexP11223
    kevinc313
    AlexP11223
    aka_STEVE_b
    That sounds pretty obvious, like the 100's of other stories around here , that your PSU just can't handle the spiking of the big-boy 30xx series cards & tripping the internal protection.



    hm, do these spikes affect the UPS too?
     
    So if I have a 1600VA/960W APC UPS, then upgrading to a 1200W PSU will be useless?




    Only if you intend to run 3090 SLI at max power.




    Can you explain why?
    People in this thread say that 3080 Ti/3090 have high spikes triggering protection on many 750-850W PSUs, and recommend 1000+W PSUs.
    So it sounds like the UPS also needs to match in order to handle these spikes. And besides the PC I also connect two monitors to the UPS, so it is actually less than 960W for PC.




    UPS has nothing to do with it.  Under normal operation its just a passthrough, though you'll get an alarm if you exceed rated wattage.  I ran a 1300w PSU on a ~900w UPS for a while.
     
    1200w would be a great choice for any high end single card and only "useless" if you were running 3090 SLI.
     
    post edited by kevinc313 - 2021/09/20 09:51:05
    #30
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