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PC Randomly powers off during gaming

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kingcobra8551
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2021/10/24 08:20:38 (permalink)
So when I play Games that draw a lot of power like Forza Horizon 4 and Call Of Duty Black ops Cold war the PC will just randomly turn off doing research it seems that my PSU seems to be the cause It runs fine though I dont notice any lags stuttering or anything either It might BSOD once in awhile besides shuting down Idk if thats the PSU causing it or not anyone know any solutions to this? My PSU has a 5 Year Warranty I noticed ive only had it for a year so I can likely get it replaced or fixed for free
 
Specs MB: ASUS Maximus VII Hero
         GPU: ASUS Radeon RX5500XT
         CPU:Intel i7 4770K (not OCd gets 3.9GHZ)
         PSU: EVGA 550B5 Bronze rated Fully Modular
         RAM: 24 GB DDR3 1600 MHZ 2 Corsair vengeance 8 GB 1 Viper Gaming Black mamba stick 8GB 
#1

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    Sajin
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    Re: PC Randomly powers off during gaming 2021/10/24 09:34:57 (permalink)
    Turning off in game definitely points to the psu. The bsod issue could be unrelated.

    Want to save 5 to 10% on your next EVGA purchase? Just click on the associates banner to save, or enter the associates code at checkout on your next purchase. If you choose to use my code I want to personally say "Thank You" for using it.
     

     
    #2
    kingcobra8551
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    Re: PC Randomly powers off during gaming 2021/10/25 22:07:44 (permalink)
    Sajin
    Turning off in game definitely points to the psu. The bsod issue could be unrelated.

    Thank you so how would I go about this I know its still covered by the warranty so should I ask them to replace or repair the PSU then?
    #3
    Sajin
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    Re: PC Randomly powers off during gaming 2021/10/25 23:18:06 (permalink)
    Just contact evga support, and start the rma process for the psu... https://www.evga.com/about/contactus

    Want to save 5 to 10% on your next EVGA purchase? Just click on the associates banner to save, or enter the associates code at checkout on your next purchase. If you choose to use my code I want to personally say "Thank You" for using it.
     

     
    #4
    kingcobra8551
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    Re: PC Randomly powers off during gaming 2021/10/27 07:39:16 (permalink)
    Will do that then appreciate the help
    #5
    Sajin
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    Re: PC Randomly powers off during gaming 2021/10/27 10:38:18 (permalink)
    No problem.

    Want to save 5 to 10% on your next EVGA purchase? Just click on the associates banner to save, or enter the associates code at checkout on your next purchase. If you choose to use my code I want to personally say "Thank You" for using it.
     

     
    #6
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