EVGA

P2 850 Platinum dead (don't think its the psu)

Author
DWeiss1
New Member
  • Total Posts : 10
  • Reward points : 0
  • Joined: 2017/01/24 18:22:56
  • Status: offline
  • Ribbons : 0
2019/12/31 23:04:44 (permalink)
So tonight after dinner thought I'd fire up my gaming rig and play a bit and after an hour I decided to take a break and walked away from the pc for about 10 minutes. I came back to my unit and after a couple mouse clicks I got a BSOD with a Faulty Hardware stop code. The pc then tried to fix itself and rebooted but I heard a bunch of beeps and I quickly shut down the pc. I turned it off then tried to restart the pc and now no posting happens. Regardless of what I try nothing is working but I can see motherboard lights are on. A friend of mine suggested the power supply probably died but as I put in the title this is a less than 1 year old 850w P2 Platinum. I've never run into this before so I have no experience to go by on it. Is there a testing procedure? How do I tell if its the psu or something else? Sorry just not run into this before. 
post edited by DWeiss1 - 2020/01/01 13:25:52
#1

17 Replies Related Threads

    bob16314
    Omnipotent Enthusiast
    • Total Posts : 8048
    • Reward points : 0
    • Joined: 2008/11/07 22:33:22
    • Location: Planet of the Babes
    • Status: offline
    • Ribbons : 761
    Re: P2 850 Platinum dead 2020/01/01 00:00:06 (permalink)
    1. What Mobo/CPU/RAM do you have?
    2. Is anything overclocked?
    3. What was the Stop Code?
     
     

    * Corsair Obsidian 450D Mid-Tower - Airflow Edition * ASUS ROG Maximus X Hero (Wi-Fi AC) * Intel i7-8700K @ 5.0 GHz * 16GB G.SKILL Trident Z 4133MHz * Sabrent Rocket 1TB M.2 SSD * WD Black 500 GB HDD * Seasonic M12 II 750W * Corsair H115i Elite Capellix 280mm * EVGA GTX 760 SC * Win7 Home/Win10 Home * 
     
    "Whatever it takes, as long as it works" - Me
     
     
     
    #2
    Sajin
    EVGA Forum Moderator
    • Total Posts : 49167
    • Reward points : 0
    • Joined: 2010/06/07 21:11:51
    • Location: Texas, USA.
    • Status: offline
    • Ribbons : 199
    Re: P2 850 Platinum dead 2020/01/01 01:53:54 (permalink)
    Try starting the system with your video card removed from the system.
    #3
    bob16314
    Omnipotent Enthusiast
    • Total Posts : 8048
    • Reward points : 0
    • Joined: 2008/11/07 22:33:22
    • Location: Planet of the Babes
    • Status: offline
    • Ribbons : 761
    Re: P2 850 Platinum dead 2020/01/01 02:23:42 (permalink)
    Sajin
    Try starting the system with your video card removed from the system.



    Yep yep 
     
    That was going to be my suggestion after I knew if his CPU had iGPU graphics to use instead..Otherwise he might get stopped on a POST code/beeps saying there's no graphics detected..If so, then to try another known-good video card.

    * Corsair Obsidian 450D Mid-Tower - Airflow Edition * ASUS ROG Maximus X Hero (Wi-Fi AC) * Intel i7-8700K @ 5.0 GHz * 16GB G.SKILL Trident Z 4133MHz * Sabrent Rocket 1TB M.2 SSD * WD Black 500 GB HDD * Seasonic M12 II 750W * Corsair H115i Elite Capellix 280mm * EVGA GTX 760 SC * Win7 Home/Win10 Home * 
     
    "Whatever it takes, as long as it works" - Me
     
     
     
    #4
    Hoggle
    EVGA Forum Moderator
    • Total Posts : 10101
    • Reward points : 0
    • Joined: 2003/10/13 22:10:45
    • Location: Eugene, OR
    • Status: offline
    • Ribbons : 4
    Re: P2 850 Platinum dead 2020/01/01 02:41:01 (permalink)
    If you are seeing lights on the motherboard it's probably not the PSU since the PSU is giving the motherboard power to turn on the light. It is possible it's still the PSU but I would focus on something else.
     
    What I would do is try to make the computer as basic as you can to run windows. Remove all but one stick of memory and unplug all but the C: drive. Check all cables for a secure snug fit to make sure nothing is loose. If the motherboard has on board video use that and remove the video card. The idea is to rule out what could be the issue by having the least hardware in the system and seeing if you get any light code display on the motherboard or what the beep code sounds like. You can also try moving the RAM to other slots or try putting in another stick to see if it's a memory issue.
     
    In the event you get the system to boot to windows you can then add hardware in one piece at a time and see if the system boots into windows. You will likely run into the issue doing these steps.

    Use an Associates Code & SAVE 5% - 10% on your purchase. Just click on the associates banner to save, or enter the associates code at checkout on your next purchase. If you choose to use my code I want to personally say "Thank You" for using it. 
     
     
    #5
    DWeiss1
    New Member
    • Total Posts : 10
    • Reward points : 0
    • Joined: 2017/01/24 18:22:56
    • Status: offline
    • Ribbons : 0
    Re: P2 850 Platinum dead 2020/01/01 09:14:20 (permalink)
    Thanks everyone! I'll start one by one through those suggestions as I've never run into this before it seemed a logical place to start.
     
    My build is the following:
    MSI Z390 Meg Ace motherboard
    GSkill TridentZ RGB 16gb 3600 ddr4 ram
    Intel i7-9700k cpu
    Corsair H150i cooler
    EVGA 2080ti Black
    EVGA 850w P2 Platinum psu
    Samsung 970 Pro m.2 512gb
    WD 2tb hdd
     
     
    From the question in the first post:
    1. What Mobo/CPU/RAM do you have?  listed above
    2. Is anything overclocked? yes the CPU is overclocked 
    3. What was the Stop Code? Faulty Hardware Corrupted Page
     
    So I've unplugged the unit, reseated the power cord, and after restarting it does nothing. It acts like it is completely dead. Not a flicker not a sound..nothing.
     
     

     
    #6
    bob16314
    Omnipotent Enthusiast
    • Total Posts : 8048
    • Reward points : 0
    • Joined: 2008/11/07 22:33:22
    • Location: Planet of the Babes
    • Status: offline
    • Ribbons : 761
    Re: P2 850 Platinum dead 2020/01/01 09:35:03 (permalink)
    Wow, really weird that mobo doesn't have any video connectors (HDMI, DisplayPort, DVI, VGA) on it so that you can take out the 2080ti and use the built-in CPU graphics in the i7-9700K..If you have or can get an known-good video card, try that..Or try yours in another PC, or take it to a PC repair shop for testing.
     
    But clear CMOS and see if that matters.

    * Corsair Obsidian 450D Mid-Tower - Airflow Edition * ASUS ROG Maximus X Hero (Wi-Fi AC) * Intel i7-8700K @ 5.0 GHz * 16GB G.SKILL Trident Z 4133MHz * Sabrent Rocket 1TB M.2 SSD * WD Black 500 GB HDD * Seasonic M12 II 750W * Corsair H115i Elite Capellix 280mm * EVGA GTX 760 SC * Win7 Home/Win10 Home * 
     
    "Whatever it takes, as long as it works" - Me
     
     
     
    #7
    DWeiss1
    New Member
    • Total Posts : 10
    • Reward points : 0
    • Joined: 2017/01/24 18:22:56
    • Status: offline
    • Ribbons : 0
    Re: P2 850 Platinum dead 2020/01/01 09:43:08 (permalink)
    I have a good EVGA 1080 FTW in a box that I can use I guess. However I can't even get the pc to boot to go to safe mode. 
    #8
    bob16314
    Omnipotent Enthusiast
    • Total Posts : 8048
    • Reward points : 0
    • Joined: 2008/11/07 22:33:22
    • Location: Planet of the Babes
    • Status: offline
    • Ribbons : 761
    Re: P2 850 Platinum dead 2020/01/01 09:45:28 (permalink)
    DWeiss1
    I have a good EVGA 1080 FTW in a box that I can use I guess. However I can't even get the pc to boot to go to safe mode. 



    Definitely worth a try..That could be the problem.

    * Corsair Obsidian 450D Mid-Tower - Airflow Edition * ASUS ROG Maximus X Hero (Wi-Fi AC) * Intel i7-8700K @ 5.0 GHz * 16GB G.SKILL Trident Z 4133MHz * Sabrent Rocket 1TB M.2 SSD * WD Black 500 GB HDD * Seasonic M12 II 750W * Corsair H115i Elite Capellix 280mm * EVGA GTX 760 SC * Win7 Home/Win10 Home * 
     
    "Whatever it takes, as long as it works" - Me
     
     
     
    #9
    the_Scarlet_one
    formerly Scarlet-tech
    • Total Posts : 24581
    • Reward points : 0
    • Joined: 2013/11/13 02:48:57
    • Location: East Coast
    • Status: offline
    • Ribbons : 79
    Re: P2 850 Platinum dead 2020/01/01 09:45:39 (permalink)
    Umm.. out of curiosity, why couldn't you use the USB-C as a video out?  I know spending money on a USB-C to hdmi/displayport cable isn't optimal, but if you have a phone that already has USB-c, then the cable could be useful in numerous ways.  Since USB-c can support an entire docking station with numerous display outputs, why wouldn't this motherboard allow video out through the USB-c?
     
    Did MSI  actually take the time to disable display out from USB-C?
    #10
    Cool GTX
    EVGA Forum Moderator
    • Total Posts : 30983
    • Reward points : 0
    • Joined: 2010/12/12 14:22:25
    • Location: Folding for the Greater Good
    • Status: offline
    • Ribbons : 122
    Re: P2 850 Platinum dead 2020/01/01 10:13:05 (permalink)
    Confirm the outlet or surge suppressor has power - where your plugging in your PC
     
    If it is the GPU, then just removing it could allow some power to flow to the MB (if PSU is shutting down for safety reasons)
     
     

    Learn your way around the EVGA Forums, Rules & limits on new accounts Ultimate Self-Starter Thread For New Members

    I am a Volunteer Moderator - not an EVGA employee

    https://foldingathome.org -->become a citizen scientist and contribute your compute power to help fight global health threats

    RTX Project EVGA X99 FTWK Nibbler EVGA X99 Classified EVGA 3080Ti FTW3 Ultra


    #11
    DWeiss1
    New Member
    • Total Posts : 10
    • Reward points : 0
    • Joined: 2017/01/24 18:22:56
    • Status: offline
    • Ribbons : 0
    Re: P2 850 Platinum dead 2020/01/01 11:13:30 (permalink)
    So I put the power supply jumper tool thing on the 24 pin cable after I removed it from the motherboard, plugged in the power cable, flipped the switch and then hit the power up button..and it sprang back to life. 
     
    I have a 1 month old 2080 Super in my desktop rig I can swap to this unit or the old 1080 FTW that came out of that old desktop rig. 
     
    Is that the next thing to try? 
     
    Again my thanks to you guys as I've never had anything like this before so I'm sorry for the noobish questions. 
    #12
    Cool GTX
    EVGA Forum Moderator
    • Total Posts : 30983
    • Reward points : 0
    • Joined: 2010/12/12 14:22:25
    • Location: Folding for the Greater Good
    • Status: offline
    • Ribbons : 122
    Re: P2 850 Platinum dead 2020/01/01 11:35:37 (permalink)
    I'd test with an old GPU .... again, if your remove the existing GPU ... you can test if PC starts to POST ...this would point directly to the removed GPU
     
    cause if your MB or other item has a short ... no reason to put the another GPU at risk

    Learn your way around the EVGA Forums, Rules & limits on new accounts Ultimate Self-Starter Thread For New Members

    I am a Volunteer Moderator - not an EVGA employee

    https://foldingathome.org -->become a citizen scientist and contribute your compute power to help fight global health threats

    RTX Project EVGA X99 FTWK Nibbler EVGA X99 Classified EVGA 3080Ti FTW3 Ultra


    #13
    DWeiss1
    New Member
    • Total Posts : 10
    • Reward points : 0
    • Joined: 2017/01/24 18:22:56
    • Status: offline
    • Ribbons : 0
    Re: P2 850 Platinum dead 2020/01/01 11:59:12 (permalink)
    well it isn't the power supply or the gpu..I tried the 1080 and it did the same thing as before and won't post. Guessing that leaves me with a motherboard failure. 
    #14
    Sajin
    EVGA Forum Moderator
    • Total Posts : 49167
    • Reward points : 0
    • Joined: 2010/06/07 21:11:51
    • Location: Texas, USA.
    • Status: offline
    • Ribbons : 199
    Re: P2 850 Platinum dead 2020/01/01 12:01:01 (permalink)
    DWeiss1
    well it isn't the power supply or the gpu..I tried the 1080 and it did the same thing as before and won't post. Guessing that leaves me with a motherboard failure. 


    Not exactly. It could be a cpu problem.
     
    #15
    DWeiss1
    New Member
    • Total Posts : 10
    • Reward points : 0
    • Joined: 2017/01/24 18:22:56
    • Status: offline
    • Ribbons : 0
    Re: P2 850 Platinum dead 2020/01/01 12:01:53 (permalink)
    good point. thanks.
    #16
    Sajin
    EVGA Forum Moderator
    • Total Posts : 49167
    • Reward points : 0
    • Joined: 2010/06/07 21:11:51
    • Location: Texas, USA.
    • Status: offline
    • Ribbons : 199
    Re: P2 850 Platinum dead 2020/01/01 12:05:42 (permalink)
    I'd try removing the cpu, and then see if the board will start and get stuck on a no cpu post code.
    #17
    Millerjon01
    New Member
    • Total Posts : 1
    • Reward points : 0
    • Joined: 2021/04/17 23:18:15
    • Status: offline
    • Ribbons : 0
    Re: P2 850 Platinum dead 2021/11/01 18:20:46 (permalink)
    Same thing here. Had an 850 P2 that just started flipping off randomly - had a spare 850 GA - worked fine. Same cables.
    #18
    Jump to:
  • Back to Mobile