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AnsweredOut of Warranty by less then a week

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Woody_61
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2018/02/05 08:14:29 (permalink)
Hello everyone!
 
Last night my EVGA 970 appears to have died on me. I logged into support today and it shows my purchase date was 1/30/2015, which I believe would mean that the warranty ran out on 1/30/2018. I had my original card RMA'ed back in 2015 for a dead fan. But my main question is has anyone dealt with something similar? I have emailed support to start a ticket but is there any chance they will still help me being less then a week out of warranty?
 
Thanks!
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    EVGATech_AdamB
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    Re: Out of Warranty by less then a week 2018/02/05 09:10:23 (permalink) ☼ Best Answerby Woody_61 2018/02/14 06:58:48
    Hello and welcome to the forums! I will be sending an e-mail to the e-mail address registered to your member account to work with you on a resolution.

    Like our service? Please provide feedback for us at the link HERE. 
    #2
    Woody_61
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    Re: Out of Warranty by less then a week 2018/02/05 09:11:21 (permalink)
    Oh wow, thanks!
    #3
    rjohnson11
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    Re: Out of Warranty by less then a week 2018/02/05 09:27:15 (permalink)
    Excellent!

    AMD Ryzen 9 7950X,  Corsair Mp700 Pro M.2, 64GB Corsair Dominator Titanium DDR5  X670E Steel Legend, MSI RTX 4090 Associate Code: H5U80QBH6BH0AXF. I am NOT an employee of EVGA

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    Woody_61
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    Re: Out of Warranty by less then a week 2018/02/14 06:53:57 (permalink)
    Just to follow up on this thread, BIG thanks to Adam B he was able to work with me and help me out. Sent my dead GTX 970 in, and they shipped out the replacement GTX 970 same day they received mine. Got the replacement card last night installed it back in my computer and everything seems to be working perfectly again. While its a bummer that my card died, the service experiences I've had with EVGA will definitely make put them at or near the top of my list of manufacturers to buy from when I eventually get to start upgrading/rebuilding my system later this year/early next year.
     
    Thanks again Adam B and EVGA! 
    #5
    Bobmitch
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    Re: Out of Warranty by less then a week 2018/02/14 06:55:52 (permalink)
    EVGA FTW!

    MSI MAG X670-E Tomahawk;  Ryzen 7 7800X3D; Asus TUF RTX 4070 TI OC; Seasonic Vertex GX-1000 PSU; 32 GB  Corsair Vengeance DDR5-6000 RGB; Corsair iCue Link H150i RGB 360MM AIO; 2-Western Digital Black 4 TB SN850X NVMe; Creative SoundBlaster Z;  Lian Li Lancool III; EVGA Z15 Keyboard; Razer Viper 8K Mouse


    Heatware:  http://www.heatware.com/eval.php?id=72402    Affiliate code: 1L2RV0BNQ6                                          
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    Doomed83
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    Re: Out of Warranty by less then a week 2018/02/14 07:19:59 (permalink)
    Thanks for the update! I'm so glad EVGA was able to help you.




    #7
    aka_STEVE_b
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    Re: Out of Warranty by less then a week 2018/02/14 12:33:44 (permalink)
    nice .

    AMD RYZEN 9 5900X  12-core cpu~ ASUS ROG Crosshair VIII Dark Hero ~ EVGA RTX 3080 Ti FTW3~ G.SKILL Trident Z NEO 32GB DDR4-3600 ~ Phanteks Eclipse P400s red case ~ EVGA SuperNOVA 1000 G+ PSU ~ Intel 660p M.2 drive~ Crucial MX300 275 GB SSD ~WD 2TB SSD ~CORSAIR H115i RGB Pro XT 280mm cooler ~ CORSAIR Dark Core RGB Pro mouse ~ CORSAIR K68 Mech keyboard ~ HGST 4TB Hd.~ AOC AGON 32" monitor 1440p @ 144Hz ~ Win 10 x64
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    XrayMan
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    Re: Out of Warranty by less then a week 2018/02/21 21:51:27 (permalink)
     
    Evga = FTW!!!!        

                My Affiliate Code: 8WEQVXMCJL
     
            Associate Code: VHKH33QN4W77V6A
     
                 
     
     
                      
     
     
     
              
     
       
     
               
     
     
     
     
     
     
     
     
     
     
     
     
     
     
     



     
     
     
     
     
     &nbsp
    #9
    dvd777
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    Re: Out of Warranty by less then a week 2018/02/23 04:31:44 (permalink)
    That's why I am telling everybody to consider buying EVGA product. 
    #10
    duckpond
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    Re: Out of Warranty by less then a week 2018/02/23 15:25:27 (permalink)
    excellent customer service heard of again, its promising to see for a potential customer
    #11
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