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Hot!Nvidia EVGA 2070 Super XC Ultra Constant crashes in games

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tomwzhere
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2020/06/05 21:26:15 (permalink)
I've been having issues ever since upgrading my computer about a month ago with games crashing. I've upgraded my CPU, GPU, Mobo, and RAM intiially. Anytime I played any games (CS:GO, COD:WZ, Division 2) I would crash with Application has been blocked from accessing Graphics Hardware or the nvlddmkm has stopped responding and recovered. I did a DDU clean uninstall and install in Safe Mode in case the drivers were messed up, but still received that error. After this, I decided to clean install windows, in case DDU still hasn't fully wiped out the drivers somehow but still had the issues. I ran stress tests on everything I could think of to see if the crashes happen, but it seems to be limited to games at this point. I've ran Cinebench for CPU, MSI Afterburner/Furmark for GPU, and memtest for RAM, and all results were fine no crashes. At this point I was lost, and believed it may not have been software related. I googled and tried to do every fix I found. The fixes I can remember are TdrDelay at QWORD 8/TdrLevel 0, debug mode on NVIDIA Control Panel, Link State Power Management set to Off on Windows power options, Power Management Mode in NVIDIA Control Panel set to Prefer Maximum Performance, turn off NVIDIA in-game overlay, and re-seat the RAM/GPU. The change that seemed to help the most that I later found was actually underclocking the GPU. I initially do -20 MHz, which worked for about a week. Once I crashed once, I lowered it to -100 MHz, which worked for about another week. I then moved it to -200 MHz, and that worked for about a week again. That was when I decided it was time to try reaching out to EVGA support. I've explained everything, and eventually led to an RMA.
 
Fast forward to installing the new graphics card, I was able to play for about an hour before the issue occurred again. I decided maybe I should DDU and clean install again, so I did that in safe mode but it still did not help. However now, in addition to the previous 2 issues popping up in the Event Viewer logs, I am bombarded with a bunch of nvlddmkm Event ID 13 errors. I am currently sitting at -250 MHz on this new Graphics card and it is still happening. I began wondering if GPU is not the true issue, so I began testing my system with just a single RAM stick one at a time, and they both crashed individually.
 
If anyone has encountered this or has any information on how to fix this, I am open to trying anything at this point. I've exhausted almost all my options at this point, and am feeling like I just wasted money on my GPU.
 
\Device\Video3
Graphics SM Warp Exception on (GPC 3, TPC 0, SM 1): Out Of Range Register
 
\Device\Video3
Graphics Exception: ESR 0x51c7b0=0x3000d 0x51c7b4=0x0 0x51c7a8=0x7c12b72 0x51c7ac=0x174
 
\Device\00000094
Graphics Exception: ILLEGAL_OPCODE
 
\Device\00000094
Graphics Exception: ESR 0x404490=0x80000004
 
\Device\00000094
Graphics Exception: Shader Program Header 18 Error
 
System Spec:
CPU: Ryzen 5 3600X
RAM: G-Skill Trident Z 3200 CL16
Mobo: MSI B450 Tomahawk Max
GPU: EVGA 2070 Super XC Ultra Gaming
PSU: EVGA 850 GQ 80+ Gold
 
 
Thanks in advance!
#1

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    Cool GTX
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    Re: Nvidia EVGA 2070 Super XC Ultra Constant crashes in games 2020/06/05 21:30:33 (permalink)
    post released from filter .. sorry for the delay

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    Sajin
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    Re: Nvidia EVGA 2070 Super XC Ultra Constant crashes in games 2020/06/05 21:51:07 (permalink)
    Time to pop the card in another known good working pc to find out what the real deal is.

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    tomwzhere
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    Re: Nvidia EVGA 2070 Super XC Ultra Constant crashes in games 2020/06/06 00:05:44 (permalink)
    Due to the whole pandemic and all, I have not had the chance to try that yet. I will try to get that done soon, but in the meantime are there anything else that I would be able to try? I can still mitigate the issue by underclocking a lot.
    EDIT: It's also a bit weird how the first card I bought had the exact same issue as the RMA card.
    post edited by tomwzhere - 2020/06/06 02:19:10
    #4
    KingRemInTime
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    Re: Nvidia EVGA 2070 Super XC Ultra Constant crashes in games 2020/07/03 14:37:42 (permalink)
    I'm having the same problem, if you google around this is a big issue. I tried everything reinstalled and updated all drivers and windows and still getting crashes saying Application has been blocked from accessing Graphics hardware.  I had a AMD before and never had any of these issues.
    #5
    screwtech02
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    Re: Nvidia EVGA 2070 Super XC Ultra Constant crashes in games 2020/07/04 10:02:57 (permalink)
    This on a fresh re-format of the OS?

    X99 FTW-K
    E5-1660V3 @ 4.4
    32gb Dominator DDR4/3000
    EVGA 2070 Super XC
    960 EVO Pro (500gb)
    4 Adata 480gb SSD (Game Array)
    Lepa 1600
    Corsair 780T Custom Watercooled
     
    #6
    tomwzhere
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    Re: Nvidia EVGA 2070 Super XC Ultra Constant crashes in games 2020/07/04 13:09:07 (permalink)
    KingRemInTime
    I'm having the same problem, if you google around this is a big issue. I tried everything reinstalled and updated all drivers and windows and still getting crashes saying Application has been blocked from accessing Graphics hardware.  I had a AMD before and never had any of these issues.


    Are you seeing this for this card specifically? I've had all NVIDIA EVGA cards before this current 2070 Super and never had any issues. I've had to now underclock my gpu by -1000 MHz in order to even stop all crashing. The current underclock has prevented any crashes for a long while, but in the long run I don't think this is feasible as I paid for half the power essentially.


     
    screwtech02
    This on a fresh re-format of the OS?


    Yes, it happened pre-reformat and post-reformat
    #7
    screwtech02
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    Re: Nvidia EVGA 2070 Super XC Ultra Constant crashes in games 2020/07/07 09:06:58 (permalink)
    Well, if your downclocking your card, and that seems to correct the issue, that leaves about 2 things, either the card, or the cooling on the card.  I'd take it back up with support and see what they say.

    X99 FTW-K
    E5-1660V3 @ 4.4
    32gb Dominator DDR4/3000
    EVGA 2070 Super XC
    960 EVO Pro (500gb)
    4 Adata 480gb SSD (Game Array)
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    Corsair 780T Custom Watercooled
     
    #8
    tomwzhere
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    Re: Nvidia EVGA 2070 Super XC Ultra Constant crashes in games 2020/07/07 20:45:59 (permalink)
    screwtech02
    Well, if your downclocking your card, and that seems to correct the issue, that leaves about 2 things, either the card, or the cooling on the card.  I'd take it back up with support and see what they say.


    I actually RMA'd my first card, and issue still occurred on the 2nd card. I haven't had a chance still to test on a different system since I gave my old parts to a friend, and don't want to go out too much during quarantine right now. In the meantime, if there are any other ways of confirming whether I just got extremely unlucky with 2 defective cards in a row, I'm all ears though.
    #9
    EVGATech_DanielM
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    Re: Nvidia EVGA 2070 Super XC Ultra Constant crashes in games 2020/07/07 21:08:37 (permalink)
    tomwzhere
    screwtech02
    Well, if your downclocking your card, and that seems to correct the issue, that leaves about 2 things, either the card, or the cooling on the card.  I'd take it back up with support and see what they say.


    I actually RMA'd my first card, and issue still occurred on the 2nd card. I haven't had a chance still to test on a different system since I gave my old parts to a friend, and don't want to go out too much during quarantine right now. In the meantime, if there are any other ways of confirming whether I just got extremely unlucky with 2 defective cards in a row, I'm all ears though.


    What PSU are you using? Are you using 2 cables going to the card or 1 with 2 connectors? Downclocking the card that much is very strange. I see your original card did fail testing but not for what the RMA was started for. 

     
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    tomwzhere
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    Re: Nvidia EVGA 2070 Super XC Ultra Constant crashes in games 2020/07/07 21:41:55 (permalink)
    EVGATech_DanielM
    tomwzhere
    screwtech02
    Well, if your downclocking your card, and that seems to correct the issue, that leaves about 2 things, either the card, or the cooling on the card.  I'd take it back up with support and see what they say.


    I actually RMA'd my first card, and issue still occurred on the 2nd card. I haven't had a chance still to test on a different system since I gave my old parts to a friend, and don't want to go out too much during quarantine right now. In the meantime, if there are any other ways of confirming whether I just got extremely unlucky with 2 defective cards in a row, I'm all ears though.


    What PSU are you using? Are you using 2 cables going to the card or 1 with 2 connectors? Downclocking the card that much is very strange. I see your original card did fail testing but not for what the RMA was started for. 


    I was initially on an old Corsair CX500, and thought that was the issue so I upgraded to EVGA 850 GQ. I used 1 cable with 3 and 3+2 ping for the first card, and for a while on the second. I read somewhere that splitting it to 2 separate pci-e cables may help so I am now running 2 cables but issue still persists.
    #11
    Calebaustin99
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    Re: Nvidia EVGA 2070 Super XC Ultra Constant crashes in games 2020/07/10 19:42:29 (permalink)
    Also having this issue! Upgraded from a MSI 2060 to the EVGA 2070 Super Ultra Plus. Stuff keeps getting blocked!
    #12
    tomwzhere
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    Re: Nvidia EVGA 2070 Super XC Ultra Constant crashes in games 2020/07/13 14:41:18 (permalink)
    Calebaustin99
    Also having this issue! Upgraded from a MSI 2060 to the EVGA 2070 Super Ultra Plus. Stuff keeps getting blocked!

     Let me know if you ever find a fix. I'm essentially living with it before I can test it in another system.
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    Calebaustin99
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    Re: Nvidia EVGA 2070 Super XC Ultra Constant crashes in games 2020/07/13 14:42:55 (permalink)
    I lowered the clock on it for now and it’s working until EVGA or anyone can do something about it
    #14
    tomwzhere
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    Re: Nvidia EVGA 2070 Super XC Ultra Constant crashes in games 2020/07/13 15:21:57 (permalink)
    Calebaustin99
    I lowered the clock on it for now and it’s working until EVGA or anyone can do something about it

    Was there a specific amount you had to lower it by? First card, I lowered by approximately 150, then it started happening again and went to 200 before RMAing. Now on second card, I'll had it on almost all underclocks and have just left it at the lowest, -1000, and have not had any issues since.
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    AngryAce
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    Re: Nvidia EVGA 2070 Super XC Ultra Constant crashes in games 2020/07/13 19:00:30 (permalink)
    tomwzhere
    Calebaustin99
    I lowered the clock on it for now and it’s working until EVGA or anyone can do something about it

    Was there a specific amount you had to lower it by? First card, I lowered by approximately 150, then it started happening again and went to 200 before RMAing. Now on second card, I'll had it on almost all underclocks and have just left it at the lowest, -1000, and have not had any issues since.


    Why would you settle for a card that needs to be under clocked to work correctly?


    #16
    tomwzhere
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    Re: Nvidia EVGA 2070 Super XC Ultra Constant crashes in games 2020/07/13 21:33:50 (permalink)
    AngryAce
    tomwzhere
    Calebaustin99
    I lowered the clock on it for now and it’s working until EVGA or anyone can do something about it

    Was there a specific amount you had to lower it by? First card, I lowered by approximately 150, then it started happening again and went to 200 before RMAing. Now on second card, I'll had it on almost all underclocks and have just left it at the lowest, -1000, and have not had any issues since.


    Why would you settle for a card that needs to be under clocked to work correctly?


    I initially wasn't, hence the first RMA. After the second, I couldn't tell if I got super unlucky or if is something wrong with my other hardware or even software maybe (even though I did full reformat). I still haven't been able to test in another system, which is why I've just lived with it for now until I can cross out specific parts fully.
    #17
    KingRemInTime
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    Re: Nvidia EVGA 2070 Super XC Ultra Constant crashes in games 2020/07/14 16:44:36 (permalink)
    Im still having this problem and frankly I am so tired of dealing with this. This is my first EVGA product and i am beyond disappointed. Can you tell me what i need to do to test for issues and RMA?
    #18
    felijevga
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    Re: Nvidia EVGA 2070 Super XC Ultra Constant crashes in games 2020/07/15 01:15:39 (permalink)
    Wanted to chime in as it seems I'm having the same issue, with the same card (2070 Super XC Ultra) - is this is a widespread issue with this model?
    #19
    tomwzhere
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    Re: Nvidia EVGA 2070 Super XC Ultra Constant crashes in games 2020/07/15 20:52:09 (permalink)
    KingRemInTime
    Im still having this problem and frankly I am so tired of dealing with this. This is my first EVGA product and i am beyond disappointed. Can you tell me what i need to do to test for issues and RMA?


    I started a support ticket and followed any instructions given and told them everything I've already done. I ran stress tests on CPU/GPU individually, memtest, check the 12V rail outputs per their suggestion on the motherboard, and eventually they said I can go through RMA process as it sounds to be the card.
     
    Reading all these makes it seem like it really may not be my pc, but the card/model itself which is sad. I've had EVGA cards all my life and this is the first model with issues (twice in a row).
    #20
    GTXJackBauer
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    Re: Nvidia EVGA 2070 Super XC Ultra Constant crashes in games 2020/07/15 22:06:51 (permalink)
    tomwzhere
     
    I started a support ticket and followed any instructions given and told them everything I've already done. I ran stress tests on CPU/GPU individually, memtest, check the 12V rail outputs per their suggestion on the motherboard, and eventually they said I can go through RMA process as it sounds to be the card.
     
    Reading all these makes it seem like it really may not be my pc, but the card/model itself which is sad. I've had EVGA cards all my life and this is the first model with issues (twice in a row).




    Don't be too tough on yourself.  It happens to the best of us.  Buildling PCs from 20 years ago, I had no issues for the longest time till this past decade.  Everything came raining down on me.  It's part of the game I guess and yes, you could end up with a double whammy but very rare. 
     
    Hope your next RMA gets you back on your feet.

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    #21
    KingRemInTime
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    Re: Nvidia EVGA 2070 Super XC Ultra Constant crashes in games 2020/07/16 11:02:29 (permalink)
    I submitted ticket few days ago got no reply yet, can you tell me what they told you to do so i can do those tests and once i get a reply i can tell them results?
    #22
    tomwzhere
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    Re: Nvidia EVGA 2070 Super XC Ultra Constant crashes in games 2020/07/18 00:21:19 (permalink)
    GTXJackBauer
    tomwzhere
     
    I started a support ticket and followed any instructions given and told them everything I've already done. I ran stress tests on CPU/GPU individually, memtest, check the 12V rail outputs per their suggestion on the motherboard, and eventually they said I can go through RMA process as it sounds to be the card.
     
    Reading all these makes it seem like it really may not be my pc, but the card/model itself which is sad. I've had EVGA cards all my life and this is the first model with issues (twice in a row).




    Don't be too tough on yourself.  It happens to the best of us.  Buildling PCs from 20 years ago, I had no issues for the longest time till this past decade.  Everything came raining down on me.  It's part of the game I guess and yes, you could end up with a double whammy but very rare. 
     
    Hope your next RMA gets you back on your feet.


    Thanks, would you suggest I go through RMA again and see if I get a working card on the 3rd or try a different model? The reason for this is because I had to actually pay shipping for the 1st RMA, which came out to about $20, and if I constantly sift through RMA's until I get a working card, I'm afraid it may just end up more than what I would've paid for a working better card.
     
     
    KingRemInTime
    I submitted ticket few days ago got no reply yet, can you tell me what they told you to do so i can do those tests and once i get a reply i can tell them results?


    I don't know if there is a one way answer for this, but they tend to reply within 1-2 business days for their support tickets, and they would provide me with the next steps. My initial ticket is just a documented list of information with what I have done/tested, and any other information that may be pertinent like hardware specs, etc.
    #23
    GTXJackBauer
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    Re: Nvidia EVGA 2070 Super XC Ultra Constant crashes in games 2020/07/18 01:26:32 (permalink)
    I would go with a 2nd RMA after checking the following:

    - Making sure you're not overheating.  What are the temps prior to your GPU crashing?  Have it showing through the game via PX1.  If crashes continue to happen, lower the GPU temp target and see if that gives you stability.
    - Have another PSU to test it out with?
    - Check the CPU socket and CPU itself for any bent pins.
    - Any CPU/RAM OCs?  If so, run it all at default.
    - If memtest passed, than your RAM is fine.
    - Running any backup power to the PC?  If so, disconnect it.
     
    What's confusing is the fact that you're running GPU and system benchmarks just fine which makes this whole thing odd.  It could be game related with the hardware combo that you have.  Are there any other game titles you could test this with?
     
    If the issue still persists, I would than go for the 2nd RMA.

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    #24
    tomwzhere
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    Re: Nvidia EVGA 2070 Super XC Ultra Constant crashes in games 2020/07/18 14:56:46 (permalink)
    GTXJackBauer
    I would go with a 2nd RMA after checking the following:

    - Making sure you're not overheating.  What are the temps prior to your GPU crashing?  Have it showing through the game via PX1.  If crashes continue to happen, lower the GPU temp target and see if that gives you stability.
    - Have another PSU to test it out with?
    - Check the CPU socket and CPU itself for any bent pins.
    - Any CPU/RAM OCs?  If so, run it all at default.
    - If memtest passed, than your RAM is fine.
    - Running any backup power to the PC?  If so, disconnect it.
     
    What's confusing is the fact that you're running GPU and system benchmarks just fine which makes this whole thing odd.  It could be game related with the hardware combo that you have.  Are there any other game titles you could test this with?
     
    If the issue still persists, I would than go for the 2nd RMA.


    - I've monitored temps through Precision X1, as well as HWMonitor and GPU-Z. All show 60-high 60's during very intensive load (i.e. COD Warzone). Every other game has run cooler, so I do not believe overheating is the cause.
    - I've tested the first GPU on my original PSU (Corsair CX500, which was already in use in my system and I just upgrade specific parts). Had the issue so I upgraded to EVGA 850 GQ early on into the first GPU and issue still occurred. I have not tested it on any other GPU besides the current 850 GQ on the 2nd RMA'd card though, and I do not have any other PSU lying around besides the CX500 which was upgraded because of wattage limitations that was causing this issue. Knowing this, would you recommend I still proceed with a 2nd RMA and hope 3rd time is the charm?
    - Default CPU/RAM. Was upgraded when I upgraded to the first GPU. Issue occurred pre HD partition, and after.
    - Glad RAM is ruled out, I was concerned it would be left to my RAM/CPU/Mobo if GPU isn't the problem.
    - No backup power.
     
    I, as well as other friends who builds their own PCs, were all pretty confused as well. It would happen on almost every game I played (CS:GO and COD Warzone). I tested it on Divison II as well since I knew that game was pretty intensive and would crash fast and it did crash there. One game I tried that did not crash was Warcraft 3: Reforged playing custom games/Bloons TD (pretty non-intensive games). I'm not sure if the intensity of the game necessarily matters or not, though CS:GO itself is not all that intensive, so I've been left stumped.
     
    #25
    GTXJackBauer
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    Re: Nvidia EVGA 2070 Super XC Ultra Constant crashes in games 2020/07/18 16:29:50 (permalink)
    Yeah at this point it looks like the RMA is your best call.  I mean if you had backup parts to swap out and rules things out sure but understandably not everyone has that option. 

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    #26
    tomwzhere
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    Re: Nvidia EVGA 2070 Super XC Ultra Constant crashes in games 2020/07/25 17:35:31 (permalink)
    GTXJackBauer
    Yeah at this point it looks like the RMA is your best call.  I mean if you had backup parts to swap out and rules things out sure but understandably not everyone has that option. 


    My friend had just upgraded his GPU so he let me use his 980, I played 2 30+ minute games on COD: Warzone and have not had any crashes. Given it is only 2 games, both 2070 cards I had would crash within the first 30 minutes, and I could not even finish 1 game. I did DDU safe mode no network, for uninstall and install of the 980 drivers also to ensure I was testing on correct drivers. Seems to really be something with this EVGA 2070 Super XC model as others in this thread have same exact issue, and I do not have any issues on the 980.  
     
    I've also sent in the 2nd card for RMA today, hopefully this 3rd model will be the lucky one and I get a working card. Thanks for everyone's help in this thread.
    #27
    tomwzhere
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    Re: Nvidia EVGA 2070 Super XC Ultra Constant crashes in games 2020/08/01 13:51:41 (permalink)
    An update for those who have the same issue. Got my 3rd card yesterday back from RMA. Played an hour yesterday, and an hour today no crashes default settings. Looks like it really is a card issue, and the 3rd RMA has sent me a working one.
    #28
    GTXJackBauer
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    Re: Nvidia EVGA 2070 Super XC Ultra Constant crashes in games 2020/08/02 00:10:38 (permalink)
    tomwzhere
    An update for those who have the same issue. Got my 3rd card yesterday back from RMA. Played an hour yesterday, and an hour today no crashes default settings. Looks like it really is a card issue, and the 3rd RMA has sent me a working one.






    Use this Associate Code at your checkouts to get 5%-10% discounts on all your EVGA purchases:
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    #29
    felijevga
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    Re: Nvidia EVGA 2070 Super XC Ultra Constant crashes in games 2020/08/02 03:17:42 (permalink)
    tomwzhere
    An update for those who have the same issue. Got my 3rd card yesterday back from RMA. Played an hour yesterday, and an hour today no crashes default settings. Looks like it really is a card issue, and the 3rd RMA has sent me a working one.


    Nice to hear! I also got an RMA about a week ago now, and no issues thus far except for a slight coil whine, which I'm hesitant to risk another RMA for! Hopefully no one else has this issue either.
    #30
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