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Helpful ReplyHot!Not able to update MCU for ti ftw3 to fix 3 red LED and middle fan spinning at 100%

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kyleqianlima
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2018/11/19 16:40:42 (permalink)
When i extract the zip files and run the .bat file as administrator it says device not supported. Anybody has a fix to this?
post edited by kyleqianlima - 2018/11/25 16:46:30
#1
Sixtus23
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Re: Not able to update MCU for ti ftw3 2018/11/20 15:40:28 (permalink)
Hi there,
 
please check here and download again if you haven't:
https://www.evga.com/support/faq/afmmain.aspx?faqid=59742
 
#2
kyleqianlima
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Re: Not able to update MCU for ti ftw3 2018/11/20 16:19:17 (permalink)
Sixtus23
Hi there,
 
please check here and download again if you haven't:
https://www.evga.com/support/faq/afmmain.aspx?faqid=59742
 


Thanks for the help. Still says 'This device is not supported!'. It seems the flashtool doesn't think I have an evga 2080ti card installed.
#3
EVGA_JacobF
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Re: Not able to update MCU for ti ftw3 2018/11/20 16:22:03 (permalink)
When you load PX1 does it attempt to flash the MCU firmware?



#4
kyleqianlima
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Re: Not able to update MCU for ti ftw3 2018/11/20 16:42:11 (permalink)
EVGA_JacobF
When you load PX1 does it attempt to flash the MCU firmware?


During my first update to PX1 0.3.7 it attempted. And failed there. Right now PX1 does not attempt to flash MCU firmware. No firmware info is displayed by PX1 either. It recognizes the card to be 2080TI. The driver, BIOS version, Device id but not firmware.
#5
kaitankb
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Re: Not able to update MCU for ti ftw3 2018/11/20 20:30:55 (permalink)
Hello,
 
Just received and installed my own 2080 ti FTW3 and same issue: fans 100%, MCU firmware update says "device not supported". Definitely using the right firmware download. Any help is greatly appreciated.
#6
kyleqianlima
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Re: Not able to update MCU for ti ftw3 2018/11/20 20:41:28 (permalink)
kaitankb
Hello,
 
Just received and installed my own 2080 ti FTW3 and same issue: fans 100%, MCU firmware update says "device not supported". Definitely using the right firmware download. Any help is greatly appreciated.


That's too unfortunate for you. At least I had mine for a few weeks. So far no fix for this. It will have to be RMA. But that being said, it's just a MCU issue. The processor itself works fine with drivers. So i just try to ignore the noise and use the card until my EAR is here. This seems to be a software issue but not sure why evga can't fix it. And since you just got it your rma card will be brand new as well. Just the hassel of going through the process
#7
EVGA_JacobF
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Re: Not able to update MCU for ti ftw3 2018/11/20 23:12:36 (permalink)
Can you try this update? Extract and run 2080Ti_FTW3_E202.bat
 
https://www.evga.com/EVGA/GeneralDownloading.aspx?file=20181121_2080Ti_FTW3_E202.zip



#8
kyleqianlima
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Re: Not able to update MCU for ti ftw3 2018/11/21 06:37:51 (permalink)
EVGA_JacobF
Can you try this update? Extract and run 2080Ti_FTW3_E202.bat
 
https://www.evga.com/EVGA/GeneralDownloading.aspx?file=20181121_2080Ti_FTW3_E202.zip


Still gives me 'this device is not supported!' message
#9
dwexpress
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Re: Not able to update MCU for ti ftw3 2018/11/21 06:45:34 (permalink)
I just tried this as well again, same thing device not supported.

Game on everyone game on !!!
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#10
EVGA_JacobF
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Re: Not able to update MCU for ti ftw3 2018/11/21 10:34:28 (permalink)
Looking into this...



#11
Udo_G
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Re: Not able to update MCU for ti ftw3 2018/11/21 12:46:11 (permalink)
Same situation with my brand new FTW3 - firmware update during 1st startup of PX1 aborted. Now fans running at 100% and 2080Ti_FTW3_E202.bat doesn't help.
 
What I have done/tested in the meantime:
 
- diffent PCI slot
- reinstall Windows 10
 
#12
kyleqianlima
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Re: Not able to update MCU for ti ftw3 2018/11/21 12:50:33 (permalink)
Udo_G
Same situation with my brand new FTW3 - firmware update during 1st startup of PX1 aborted. Now fans running at 100% and 2080Ti_FTW3_E202.bat doesn't help.
 
What I have done/tested in the meantime:
 
- diffent PCI slot
- reinstall Windows 10
 


Welcome to the RMA club. You can still test how your card overclocks. If it overclocks well, maybe wait a few days to see if evga can solve it. If not rma and try your luck with siliicon lottery again lol
#13
lordkahless
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Re: Not able to update MCU for ti ftw3 2018/11/21 13:19:36 (permalink)
I have a 2080Ti Ftw 3 out for delivery. Should I avoid Precision X until this issue is resolved? I dont want it to install something an update that will mess up my gpu...
#14
EVGA_JacobF
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Re: Not able to update MCU for ti ftw3 2018/11/21 13:28:14 (permalink)
This issue is rare but happens when the MCU update fails. I am working to see if there is a way to force the MCU update to the card. Firstly make sure you have PX1 0.3.7



#15
lezus123
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Re: Not able to update MCU for ti ftw3 2018/11/21 13:29:10 (permalink)
Seems it's a factory problem. I had the same problem and had to RMA it...

i9 9900K @ 5.1 GHz
Asus Maximus Hero XI
HOF Hall Of Fame 16GB (2x8GB) @ 4000 Mhz
EVGA GeForce RTX 2080 Ti FTW3 ULTRA GAMING
Asus Xonar Essence STX II
Lepa G1000M
#16
kyleqianlima
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Re: Not able to update MCU for ti ftw3 2018/11/21 14:00:21 (permalink)
lordkahless
I have a 2080Ti Ftw 3 out for delivery. Should I avoid Precision X until this issue is resolved? I dont want it to install something an update that will mess up my gpu...

When PX1 pops up a box says ICX2 firmware update. DO NOT  close that window until it says successful. It may say you need to close all 3d applications even if you have nothing to run in the background try to close anything you can think of from the task manager.
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lordkahless
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Re: Not able to update MCU for ti ftw3 2018/11/21 15:35:04 (permalink)
I think I will just wait for a new version to come out before I touch this... Will use Afterburner in the meantime.  Not interested in RMA'ing a GPU that I just installed 10 min ago lol.  
#18
Udo_G
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Re: Not able to update MCU for ti ftw3 2018/11/21 20:25:36 (permalink)
EVGA_JacobF
This issue is rare but happens when the MCU update fails. I am working to see if there is a way to force the MCU update to the card. Firstly make sure you have PX1 0.3.7




Newest version of PX1 (0.3.7) was used.
#19
EVGA_JacobF
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Re: Not able to update MCU for ti ftw3 2018/11/21 22:25:15 (permalink)
For those still experiencing this. Can you try the following:

1. Completely turn off PC, including power off PSU.
2. Turn PC back on, run MCU updater before running anything else. If anything else starts with Windows, close it before running updater.



#20
kyleqianlima
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Re: Not able to update MCU for ti ftw3 2018/11/21 23:02:36 (permalink)
Still no good sir. I tried to do a clean boost with no anti virus software and ran the newest .bat file you posted here didn’t work. Still same message device not supported.

Appreciate you working after hour on this tho
#21
EVGA_JacobF
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Re: Not able to update MCU for ti ftw3 2018/11/21 23:07:46 (permalink)
Can you post a screenshot of the error?



#22
Udo_G
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Re: Not able to update MCU for ti ftw3 2018/11/21 23:15:02 (permalink)
See below...
 

#23
kyleqianlima
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Re: Not able to update MCU for ti ftw3 2018/11/21 23:16:49 (permalink)
Udo_G
See below...
 


Same for me
#24
Rheagar
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Re: Not able to update MCU for ti ftw3 2018/11/22 03:13:40 (permalink)
kyleqianlima
Udo_G
See below...
 


Same for me



I had the same problem. RMA is in process.
#25
Udo_G
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Re: Not able to update MCU for ti ftw3 2018/11/22 12:16:55 (permalink)
@Jacob
 
Any news?
#26
dwexpress
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Re: Not able to update MCU for ti ftw3 2018/11/22 13:13:50 (permalink)
I did this yesterday before I left for a couple days, it made no difference. I have 2 of these, one was successful at flash, the other wasn't, I have removed the one that was successful and left the other one in for now hoping a fix can happen without an RMA.

Game on everyone game on !!!
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#27
EVGA_JacobF
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Re: Not able to update MCU for ti ftw3 2018/11/22 14:50:53 (permalink)
We are working on it still. Hope to have update by tomorrow.



#28
Udo_G
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Re: Not able to update MCU for ti ftw3 2018/11/22 20:34:23 (permalink)
Thanks Jacob.
Please keep us informed...
#29
Udo_G
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Re: Not able to update MCU for ti ftw3 2018/11/23 09:29:25 (permalink)
Maybe this help to identify the root cause?

#30
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