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New card from ebay and the warranty

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Sraet
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2018/11/26 12:53:40 (permalink)
I bought a card from ebay, have the invoice and the card and all that jazz but I am wondering what this means for warranty coverage. Am I qualified for the extended warranty option and the like? There was some wording that has made me wonder so I figured I would ask.
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    the_Scarlet_one
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    Re: New card from ebay and the warranty 2018/11/26 13:04:26 (permalink)
    Where did you get it on eBay?  was it the official EVGA store on eBay, or a third party seller?  Also, what is the last two letters of your part number (not your serial number).  Is it -KR or -RX?  
     
    Lastly, I am going to move this to the warranty section, since it is a warranty question.


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    bdary
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    Re: New card from ebay and the warranty 2018/11/26 13:06:28 (permalink)
    Enter your cards serial number here > https://www.evga.com/support/register.asp
     
    I believe you'll be able to find out what warranty if any is left on your card.  Make sure you register it and upload the invoice first.


     
     
     
     
     
     
     
     
     
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    Sraet
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    Re: New card from ebay and the warranty 2018/11/26 13:44:51 (permalink)
    It was from a third party and it ends with -KR. I have already registered the card with my EVGA account. It is uploading the Invoice part that got me wondering since its not my name or address on the original invoice.
     
    Oh, and sorry about the 'where' I posted, I should have looked harder. I did not see the Warranty section.
    post edited by Sraet - 2018/11/26 13:46:15
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    Cool GTX
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    Re: New card from ebay and the warranty 2018/11/26 13:57:17 (permalink)
    Not sure what part of the world your in so this is the general link for warranty information:  https://www.evga.com/warranty/
     
    1) select your part of the world
     
    2) select your product
     
    So North America & Graphics cards would go to this:  https://www.evga.com/warranty/graphics-cards/
     
     
    Extended warranty is only for original purchaser who buyes from an Authorized supplier:  https://www.evga.com/products/wheretobuy.aspx
     

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    Sraet
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    Re: New card from ebay and the warranty 2018/11/26 14:09:15 (permalink)
    Ok, so I have just the 3yr limited warranty.
     
    Thanks All.
     
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    the_Scarlet_one
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    Re: New card from ebay and the warranty 2018/11/26 14:13:35 (permalink)
    Sraet
    Ok, so I have just the 3yr limited warranty.
     
    Thanks All.
     




     
    yep, standard 3 year from when it left the EVGA factory.  I made sure to ask if it was third party, because EVGA does have an eBay store, and when purchased directly from their ebay store, you get full privileges if the card is brand new from them :-)  


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    Cool GTX
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    Re: New card from ebay and the warranty 2018/11/26 14:20:10 (permalink)
    Sraet
    Ok, so I have just the 3yr limited warranty.
     
    Thanks All.
     


    From the Date EVGA first shipped the card --- not the date the other person bought the card
     
    Call / contact - EVGA Customer Service, with the serial number for an exact warranty time line
     
    https://www.evga.com/about/contactus/
     

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    Sraet
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    Re: New card from ebay and the warranty 2018/11/26 15:25:19 (permalink)
    It was shipped on the 11th, it was ordered on the 6th of sept, the webbie said it has the 3yr as long as registered within the time frame (which I am). Im all good :)
     
    Thanks again
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