Flint 1760
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Re: New Unofficial 3090 Step-Up Queue Thread
2021/09/16 10:25:57
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Flynt Coal
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Re: New Unofficial 3090 Step-Up Queue Thread
2021/09/16 11:21:06
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My 3080 I shipped to them on tuesday was delivered today. Hopefully it's a quick turnaround time!
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Flynt Coal
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Re: New Unofficial 3090 Step-Up Queue Thread
2021/09/16 14:24:22
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How long has it taken them to mark the returned card as received?
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Gotspeed_2000
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Re: New Unofficial 3090 Step-Up Queue Thread
2021/09/16 22:13:38
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Turn around time varies. Depending on the condition of your gpu and the amount of gpus they received it could be luck of the draw. I've seen people get turned around the same day, mines took three days from the date they got it to the day it was sent out. So many things have to line up to get the same day return. The order is that basically someone reviews your card among the first received so they can clear your gpu for step up rma. They need to process the step up in their system. Once they do that, then they have to pull the new GPU among all those who are also getting cleared. Boxing has to occur, and then you have to get a shipping slot before their cutoff time. It's very rare for same day turnaround. More than most it usually 3-4 days unless there is an issue with your original gpu.
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pookeyster
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Re: New Unofficial 3090 Step-Up Queue Thread
2021/09/17 13:13:01
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Once EVGA receives our cards, are we notified via email that the status has changed etc. or is this info only available by signing onto the website and checking the RMA tab?
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Flynt Coal
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Re: New Unofficial 3090 Step-Up Queue Thread
2021/09/17 14:49:47
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pookeyster Once EVGA receives our cards, are we notified via email that the status has changed etc. or is this info only available by signing onto the website and checking the RMA tab?
They'll email updates. I got an email today saying they received my card and will email once it is processed and the 3090 is shipped. The email comes at the same time they update your rma tab.
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pookeyster
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Re: New Unofficial 3090 Step-Up Queue Thread
2021/09/17 15:25:37
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Flynt Coal
pookeyster Once EVGA receives our cards, are we notified via email that the status has changed etc. or is this info only available by signing onto the website and checking the RMA tab?
They'll email updates. I got an email today saying they received my card and will email once it is processed and the 3090 is shipped. The email comes at the same time they update your rma tab.
Thanks!
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Flynt Coal
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Re: New Unofficial 3090 Step-Up Queue Thread
2021/09/17 17:35:00
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Just got shipping confirmation!
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khant14
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Re: New Unofficial 3090 Step-Up Queue Thread
2021/09/17 21:27:45
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Finally on step 4 after many months. I upgraded my cooler to the FTW hybrid kit before I decided I wanted to step up. Support assured me that I could step up as long as I revert everything back to stock. So I just finished reinstalling the stock cooler. Stock thermal pads and stock thermal paste(brand new from the hybrid kit). It's really great that EVGA is pretty supportive of upgrading the cooler. At least this was the case when I stepped up back in the day from a 1080 with upgraded thermal pads to a 1080 TI. I'm still worried they're going to say something about the temper sticker on the backplate or something minor. Especially because the FTW hybrid water cooler kit is straight from their store as a DIY kit.
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guillen8488
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Re: New Unofficial 3090 Step-Up Queue Thread
2021/09/18 08:12:21
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What’s the avg time for 3090 step ups? If u don’t mind me asking
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M0T0GP
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Re: New Unofficial 3090 Step-Up Queue Thread
2021/09/18 16:33:30
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homestyle ...Also, is the extended warranty available for cards purchased through step up?
Here is the LONG answer to your question… a) Critical Detail: you have 14 days to REGISTER your "original" GPU with EVGA. b) Failure to register within 14 days will result in the need to purchase an extend warranty from EVGA BEFORE you can request a Step-Up (even though your card still has a 3-year warranty from the factory…) c) You have 90 days to request a Step-Up for your new GPU d) Once you are outside of the 90-day window, you can no longer purchase an Extended Warranty OR request a Step-Up. e) Your “Step-Up” GPU will inherit the full warranty of your original GPU, including the balance of the extended warranty (if purchased). f) EVGA will automatically register and transfer the full warranty of your original GPU to your new Step-Up GPU. I hope that helps... : )
post edited by M0T0GP - 2021/09/18 16:46:20
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Spartacus09
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Re: New Unofficial 3090 Step-Up Queue Thread
2021/09/19 23:30:23
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guillen8488 What’s the avg time for 3090 step ups? If u don’t mind me asking
About 3-4 months, however going into the holiday months I expect potential increased shortages due to holiday demand pushing that out further.
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allerka
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Re: New Unofficial 3090 Step-Up Queue Thread
2021/09/21 07:04:29
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Spartacus09
guillen8488 What’s the avg time for 3090 step ups? If u don’t mind me asking
About 3-4 months, however going into the holiday months I expect potential increased shortages due to holiday demand pushing that out further.
There was a nice period earlier this summer where it was down to 1-2 months, but yeah, it's stretched back out a bit. It seems like there's been a massive surge in 3090 production the last couple weeks, with how fast the general and step-up queues have moved (the general queue has moved up over a month now!), so it's kinda hard to tell exactly what it'll be over the next couple months. Based on the last report in this thread, we're up to mid-July, so it's essentially at about two months right now. EVGA acknowledged receipt of my unit, with an estimated ship date of Thursday for the new card. Soon... (Also trying not to feel paranoid they're gonna randomly find something "wrong" with it somehow, even though there's no reason they should)
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pookeyster
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Re: New Unofficial 3090 Step-Up Queue Thread
2021/09/21 10:47:02
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Got an email stating my card was recieved. Hoping for a fast turn around time!
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allerka
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Re: New Unofficial 3090 Step-Up Queue Thread
2021/09/22 06:23:38
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Sweet, they've already shipped the new card out! Actually I got the initial notification last night, with an estimated delivery of next Monday, but it just updated this morning to Friday! Soon...so very soon...
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Tomz1987
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Re: New Unofficial 3090 Step-Up Queue Thread
2021/09/22 15:05:37
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Just got email for step 2, step 1 was 7/22/21
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crazyrob
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Re: New Unofficial 3090 Step-Up Queue Thread
2021/09/23 01:20:16
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I also received a step 2 pending email. step 1 was submit on 7/30/21.
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khant14
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Re: New Unofficial 3090 Step-Up Queue Thread
2021/09/23 12:30:04
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UPS just marked my returned GPU as delivered. I wonder how long it'll take for EVGA to mark it as received. I didn't see that I could print out a barcode for the RMA number, so I just wrote it on the box and a piece of paper inside the box.
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kingcailan
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Re: New Unofficial 3090 Step-Up Queue Thread
2021/09/23 15:52:48
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A friend of mine got his email, step 1 was 8/1. I still haven't gotten mine though, 7/31. Something weird maybe?
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Tomz1987
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Re: New Unofficial 3090 Step-Up Queue Thread
2021/09/23 19:42:51
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step 5 today 1:00 pm 09/23/21 step 3 was this morning 10;00 am pst
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carlos6190
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Re: New Unofficial 3090 Step-Up Queue Thread
2021/09/23 20:34:41
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Dang I’m still waiting for mine, I started back in 10/21/20 and still nothing for the 3080. Anybody else been waiting almost a year?
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kingcailan
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Re: New Unofficial 3090 Step-Up Queue Thread
2021/09/24 01:03:29
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carlos6190 still nothing for the 3080. Anybody else been waiting almost a year?
The 3080 is WAY more desirable than the 3090, we're only moving fast because nobody wants to spend 1.8k USD for a GPU that is only 5-10% faster lmao But, in all seriousness, the 3080 has been moving significantly slower. I wouldn't expect 3080 step-ups to be finished before the Supers drop.
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allerka
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Re: New Unofficial 3090 Step-Up Queue Thread
2021/09/24 06:48:29
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khant14 UPS just marked my returned GPU as delivered. I wonder how long it'll take for EVGA to mark it as received. I didn't see that I could print out a barcode for the RMA number, so I just wrote it on the box and a piece of paper inside the box.
There should have been a printout attachment in the step 5 email with the barcode for you to print out. It's probably going to be delayed a little because it wasn't on the outside of the box (they were pretty explicit about having it there), but hopefully not more than a day or two. kingcailan
carlos6190 still nothing for the 3080. Anybody else been waiting almost a year?
The 3080 is WAY more desirable than the 3090, we're only moving fast because nobody wants to spend 1.8k USD for a GPU that is only 5-10% faster lmao But, in all seriousness, the 3080 has been moving significantly slower. I wouldn't expect 3080 step-ups to be finished before the Supers drop.
I would have been perfectly happy with a 3080-KR, but with the shortage I had to rely on the random lottery at Micro Center, and my only EVGA choice was a 3080 Ti. Since I wanted to do some mining on the side to help defray the costs of the card, and the Ti's got the LHR nerf, here I sit waiting for a 3090 (should arrive today!), having spent almost a year waiting and spending well over twice what I wanted to spend on a video card originally (plus I'm almost definitely going to need to upgrade my PSU). I seriously doubt I'm going to be upgrading again until at least the 50-series after this whole sordid affair.
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kingcailan
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Re: New Unofficial 3090 Step-Up Queue Thread
2021/10/05 19:14:37
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No movement for awhile. Hopefully we get some more cards soon!
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spree4315
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Re: New Unofficial 3090 Step-Up Queue Thread
2021/10/11 12:49:46
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Has anyone gotten a 3090 Step 2 email recently? Seems things might be slowing down again with step ups
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Johnnykwo
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Re: New Unofficial 3090 Step-Up Queue Thread
2021/10/12 11:10:34
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HUGE jump in the step up que. Got my step 2 today. Step 1 was on 9/3
post edited by Johnnykwo - 2021/10/12 11:18:29
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Lainar34
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Re: New Unofficial 3090 Step-Up Queue Thread
2021/10/12 11:31:06
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Got Step 2 notification today. Step one was August 21
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spree4315
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Re: New Unofficial 3090 Step-Up Queue Thread
2021/10/12 11:32:03
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Great News that more are going out - good luck to everyone still waiting that you receive your step 2's today Mine was Sept 4th, still waiting for Step 2 email!
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kingcailan
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Re: New Unofficial 3090 Step-Up Queue Thread
2021/10/12 13:03:32
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Just got my Step 2, on the worst possible day tbh, but hey, at least I got it
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LFaWolf
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Re: New Unofficial 3090 Step-Up Queue Thread
2021/10/12 16:32:41
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I just got mine as well. Step 1 was August 19
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