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AnsweredEVGA.com 30 Series Queue System

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cnnorrisjr
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Re: New EVGA.com Notification Checkout Process 2020/11/24 09:37:27 (permalink)
3080 blacks are 9/16. I’m still 2.5 hours out.

Urobulus
Man, it's so messed up that we are STILL on the day of release of 3080s (or was it the day before Sept 16th?) a whole TWO MONTHS after actual release day...
Dryvlyne
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Re: New EVGA.com Notification Checkout Process 2020/11/24 09:37:55 (permalink)
Question, when issues like last night happen doesn't that mess up the queue going forward? Like, if ppl didn't make their purchase in time doesn't it go to the next person but if EVGA is helping to still fulfill orders for ppl who missed their window then doesn't that have a ripple effect not reflected in the queue times?
toons424
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Re: New EVGA.com Notification Checkout Process 2020/11/24 09:40:05 (permalink)
enewt
Dabadger84
 
For da kitty.



Well said.  
 
In other news, for the folks that had difficulty completing their purchases last night, if you have a moment, please let us know how you made out this morning with EVGA customer service.  Hopefully the purchases went through today. 
 
Best of luck!


Still no word back from emails to the notification email or an email to orders@
Dryvlyne
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Re: New EVGA.com Notification Checkout Process 2020/11/24 09:40:42 (permalink)
Also, are you solely basing your queue times based on info from the community? Couldn't the queues technically be a little further ahead? There really should be a more official monitoring of this (not that I don't appreciate your efforts!)
enewt
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Re: New EVGA.com Notification Checkout Process 2020/11/24 09:42:15 (permalink)
Dryvlyne
Question, when issues like last night happen doesn't that mess up the queue going forward? Like, if ppl didn't make their purchase in time doesn't it go to the next person but if EVGA is helping to still fulfill orders for ppl who missed their window then doesn't that have a ripple effect not reflected in the queue times?

That is the first big mess up that I've heard about.  
 
Some folks have missed their purchase windows.  So far, if they reach out to EVGA and express their intent to purchase within a reasonable time frame after their window (I would call that 8 to 12 hours or so after the expiration), I have not heard of a situation where EVGA has not honored their position and helped them complete the purchase.  However, on a holiday week like this, I would be especially proactive to get the issue resolved first thing today as they may not have the spare to send to you if they offer the stragglers up to new folks farther down the queue...and with the holiday break, there is the greater possible scenario you'd be waiting a bit longer for your card to come in to their warehouses and ship out to you.  
 
In short, if you missed the window yesterday, call customer service.  Go get your card!

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30 Series GPUs currently "in stock"
EVGA Queue Summary (North America)

-Godzilla
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Re: New EVGA.com Notification Checkout Process 2020/11/24 09:42:23 (permalink)
cnnorrisjr
3080 blacks are 9/16. I’m still 2.5 hours out.

Urobulus
Man, it's so messed up that we are STILL on the day of release of 3080s (or was it the day before Sept 16th?) a whole TWO MONTHS after actual release day...


I'm 4 hours out, so I'm glad there is someone watching this thread who can report in when we cross the 4:30 pm line lol
enewt
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Re: New EVGA.com Notification Checkout Process 2020/11/24 09:45:49 (permalink)
Dryvlyne
Also, are you solely basing your queue times based on info from the community? Couldn't the queues technically be a little further ahead? There really should be a more official monitoring of this (not that I don't appreciate your efforts!)



Yes, the reported queue times are all based on reports from consumers receiving "invite to purchase" emails.  Thus far, we've been in a "very small ballpark" (think little league park, not Wrigley Field) from the front of the line, and never in front of where it actually is (that would cause complaints of "I was skipped", etc.).  Folks have also reported back to the thread along the lines of "I am only 8 seconds from your stated front of the queue" so we know, for the most part, we are pretty close.  As we get through the periods of congestion and pick up momentum from fewer data points, however, there will be fewer registrants' time stamps to help guide us and more space between each one...the rough estimate will get rougher...but again, not ahead of where the line actually is.
post edited by enewt - 2020/11/24 09:48:38

Please use my Associate Code at your checkouts for up to 10% discounts on all your EVGA purchases: VDN2319M4O569J4

30 Series GPUs currently "in stock"
EVGA Queue Summary (North America)

agathorn
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Re: New EVGA.com Notification Checkout Process 2020/11/24 09:46:03 (permalink)
Dryvlyne
Also, are you solely basing your queue times based on info from the community? Couldn't the queues technically be a little further ahead? There really should be a more official monitoring of this (not that I don't appreciate your efforts!)

Really I don't know why they don't.  Either they just don't want to dedicate any hours towards building the webpage, or it's something like behind afraid if we could see the queue it would make us super bummed out :) 
l00pback
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Re: New EVGA.com Notification Checkout Process 2020/11/24 09:49:38 (permalink)
agathorn
Dryvlyne
Also, are you solely basing your queue times based on info from the community? Couldn't the queues technically be a little further ahead? There really should be a more official monitoring of this (not that I don't appreciate your efforts!)

Really I don't know why they don't.  Either they just don't want to dedicate any hours towards building the webpage, or it's something like behind afraid if we could see the queue it would make us super bummed out :) 


some of us dont need to see it to be super bummed out.  

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Ronanmor
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Re: New EVGA.com Notification Checkout Process 2020/11/24 09:51:17 (permalink)
Checking the queue status is turning into a bit of an obsessive compulsive disorder!
 

 
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jpwiseguy
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Re: New EVGA.com Notification Checkout Process 2020/11/24 09:56:48 (permalink)
Ronanmor
Checking the queue status is turning into a bit of an obsessive compulsive disorder!
 


LOL - I know right? Constantly checking this forum, my notifies and my email. I need a life... or an RTX 3080 card whichever comes first. I'm actually starting to think it might be the "life" to be honest.

My Green Box:

CPU: Intel Core i9-9900K @ 5GHz
Cooler: Corsair H115i RGB PRO XT
MOBO: ASRock Z370 Killer SLI/AC
GPU: EVGA GeForce RTX 3080 XC3 ULTRA Gaming 10GB
RAM: 32GB Mushkin Lumina 4000MHz Dual-Channel
SDD: 2TB Samsung 970 EVO Plus NVMe
SSD: 1TB Samsung 970 EVO Plus NVMe
Case: Fractal Design Define R6 Blackout Brushed Aluminum Case w/ Flex VRC-25 PCI-E Riser
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MOZZARELLA.
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Re: New EVGA.com Notification Checkout Process 2020/11/24 09:58:25 (permalink)
I got my email with a purchase link and I cant access it! It says "The EVGA Website is currently at full capacity" !
 
I have tried different browsers and everything and nothing does the trick! I really don't want to miss this.. Anyone know how to fix this?
 
I can go to the evga website homepage just fine...
cnnorrisjr
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Re: New EVGA.com Notification Checkout Process 2020/11/24 10:02:40 (permalink)
-Godzilla
cnnorrisjr
3080 blacks are 9/16. I’m still 2.5 hours out.

Urobulus
Man, it's so messed up that we are STILL on the day of release of 3080s (or was it the day before Sept 16th?) a whole TWO MONTHS after actual release day...


I'm 4 hours out, so I'm glad there is someone watching this thread who can report in when we cross the 4:30 pm line lol


Someday. Lol. I have my ps5, so I’m ok waiting.
kkl1014
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Re: New EVGA.com Notification Checkout Process 2020/11/24 10:03:17 (permalink)
MOZZARELLA.
I got my email with a purchase link and I cant access it! It says "The EVGA Website is currently at full capacity" !
 
I have tried different browsers and everything and nothing does the trick! I really don't want to miss this.. Anyone know how to fix this?
 
I can go to the evga website homepage just fine...


Unfortunately this has been happening since last night. I had my opportunity to purchase a 3070 XC3 Ultra pass me by because I got that same error. I ended up replying to the email notification. Hopefully EVGA will give us another opportunity to purchase.
enewt
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Re: New EVGA.com Notification Checkout Process 2020/11/24 10:04:45 (permalink)
Folks, please reply to the email you received and explain the situation.  Also, please call customer service and they should be able to help.
 
Best of luck!
  • Toll Free: +1.888.881.EVGA (3842)
  • Tel: +1.714.528.4500

post edited by enewt - 2020/11/24 10:15:01

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Please use my Associate Code at your checkouts for up to 10% discounts on all your EVGA purchases: VDN2319M4O569J4

30 Series GPUs currently "in stock"
EVGA Queue Summary (North America)

Ronanmor
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Re: New EVGA.com Notification Checkout Process 2020/11/24 10:10:22 (permalink)
jpwiseguy
Ronanmor
Checking the queue status is turning into a bit of an obsessive compulsive disorder!
 


LOL - I know right? Constantly checking this forum, my notifies and my email. I need a life... or an RTX 3080 card whichever comes first. I'm actually starting to think it might be the "life" to be honest.


Yeah, exactly....lol

 
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spathotan
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Re: New EVGA.com Notification Checkout Process 2020/11/24 10:11:33 (permalink)
Lol....wow. I put myself on the notify for 3070 FTW on 11/14. Ill get notified in March.

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capgun2713
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Re: New EVGA.com Notification Checkout Process 2020/11/24 10:14:00 (permalink)
Had to log back in today and buy a new power supply as well. Out of town this week so hoping everything isn't too fast to ship
jpwiseguy
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Re: New EVGA.com Notification Checkout Process 2020/11/24 10:16:10 (permalink)
enewt
Folks, please reply to the email you received and explain the situation.  Also, please call customer service and they should be able to help.
 
Best of luck!
  • Toll Free: +1.888.881.EVGA (3842)
  • Tel: +1.714.528.4500


Thanks enewt for putting that up there for us. I really hope I don't need it when my time comes and feel for those who do, but it's nice to have the number just in case.
 
Although, it would actually be my luck.
 

My Green Box:

CPU: Intel Core i9-9900K @ 5GHz
Cooler: Corsair H115i RGB PRO XT
MOBO: ASRock Z370 Killer SLI/AC
GPU: EVGA GeForce RTX 3080 XC3 ULTRA Gaming 10GB
RAM: 32GB Mushkin Lumina 4000MHz Dual-Channel
SDD: 2TB Samsung 970 EVO Plus NVMe
SSD: 1TB Samsung 970 EVO Plus NVMe
Case: Fractal Design Define R6 Blackout Brushed Aluminum Case w/ Flex VRC-25 PCI-E Riser
PSU: EVGA SuperNOVA 80+ GOLD 750W
Monitor: ASUS ROG Swift PG279Q G-SYNC 1440p 165Hz
Sound Card: Sound BlasterX G6 External DAC
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gabolton
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Re: New EVGA.com Notification Checkout Process 2020/11/24 10:16:44 (permalink)
Happy Thanksgiving to someone.
 
Thought I'd cancelled all my notifications except the hybrid kit when I got my 3080 FTWs Ultra but guess I missed the XC3 Ultra and just got a notify for it.
 
It's going back in the pool. Sorry about the delay.
 
10G-P5-3885-KR 9/17/2020 5:57:01 PM PTYes

10G-P5-3885-KR 9/17/2020 5:57:01 PM Yes
10G-P5-3897-KR 9/17/2020 5:56:32 PM Yes
 
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rdrmllr
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Re: New EVGA.com Notification Checkout Process 2020/11/24 10:16:53 (permalink)
No drops yet today? Dang

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l00pback
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Re: New EVGA.com Notification Checkout Process 2020/11/24 10:17:22 (permalink)
I am in the boat of possibly needing a new case depending on what card I end up with... 

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enewt
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Re: New EVGA.com Notification Checkout Process 2020/11/24 10:19:40 (permalink)
gabolton
Happy Thanksgiving to someone.
 
Thought I'd cancelled all my notifications except the hybrid kit when I got my 3080 FTWs Ultra but guess I missed the XC3 Ultra and just got a notify for it.
 
It's going back in the pool. Sorry about the delay.
 
10G-P5-3885-KR 9/17/2020 5:57:01 PM PTYes



Thank you for reporting back.  That time stamp represents a 3 hour and 13 minute jump from where the reports ended yesterday.  If you are on the bubble for the 3080 XC3 Ultra...check your in-box!!!

Please use my Associate Code at your checkouts for up to 10% discounts on all your EVGA purchases: VDN2319M4O569J4

30 Series GPUs currently "in stock"
EVGA Queue Summary (North America)

pauldofish
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Re: New EVGA.com Notification Checkout Process 2020/11/24 10:26:24 (permalink)
Hey friends. Been lurking here for weeks now. Here to report that I just got my notify for the 3080 XC3 Ultra! Although I am running into the same problem as others where I’m unable to check out.. I suspect that the queue jumped another >3hrs today because of this issue. (I’m guessing perhaps the many people that got notifies yesterday were unable to order)

10G-P5-3885-KR. 9/17/2020 17:55:51 signup time.

EDITED due to date typo
post edited by pauldofish - 2020/11/24 11:03:19

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GPU: EVGA GTX 970

 
HEATWARE
 
dragomirc
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Re: New EVGA.com Notification Checkout Process 2020/11/24 10:26:44 (permalink)
Darn UPS!
Paid yesterday $38 for overnight shipping and just got message - delivery rescheduled for tomorrow.
 
EVGA should ask them for service overcharge and partial refund.
 
AzureStarz
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Re: New EVGA.com Notification Checkout Process 2020/11/24 10:27:20 (permalink)
Ronanmor
Checking the queue status is turning into a bit of an obsessive compulsive disorder!
 

This is so true haha, I know I'm weeks away from my card but I've been refreshing every hour and following this thread since 11/4. I can't imagine waiting 2+ months already. I was having GPU problems, screen blacking out and artifacting and thought my issues aren't too bad yet, I'll pick up a new card in a week or so. Turns out when my issues got worse a week later I found out how sold out these cards are... instantly regretted not queueing up for a 3070 on launch day =/

Turns out my issues were related to a drivers update. (Did an update 10/19 which had made my issues slowly start) but as of 11/17 after another update I'm fine for now. Still excited to replace my 1060 **** handmedown from my bf for something stronger. Been watching these queues slowly inch forward, checking newegg but unfortunately doesn't seem like a lot of stores are selling anything but 3080/3090s... gonna keep trying my luck and maybe score for the rumored TIs instead while I wait.
justshady
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Re: New EVGA.com Notification Checkout Process 2020/11/24 10:27:30 (permalink)
Hi just to keep you guys updated on the queue.
 
I just received my notify for  24G-P5-3987-KR  10/6/2020 8:30:16 PM PT
 
I'm not interested in this card anymore since I already built my rig and bought a ps5. Can't justify spending this amount of money ATM. 
rdrmllr
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Re: New EVGA.com Notification Checkout Process 2020/11/24 10:30:20 (permalink)
dragomirc
Darn UPS!
Paid yesterday $38 for overnight shipping and just got message - delivery rescheduled for tomorrow.
 
EVGA should ask them for service overcharge and partial refund.
 


 
Oof, sorry man. Really hope you can get it tomorrow

Wanna save up to 10% on all your EVGA purchases? Use my Associate Code KCQXR3UYJ1IJWK3
 

enewt
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Re: New EVGA.com Notification Checkout Process 2020/11/24 10:31:25 (permalink)
pauldofish
Hey friends. Been lurking here for weeks now. Here to report that I just got my notify for the 3080 XC3 Ultra! Although I am running into the same problem as others where I’m unable to check out.. I suspect that the queue jumped another >3hrs today because of this issue.

10G-P5-3885-KR. 9/27/2020 17:55:51 signup time.



Congratulations on the queue reaching you and thanks for reporting back. As a precaution, I would reply to the "invite to purchase" email indicating your intent to purchase but that the checkout is down. You will get your card...but by replying (and calling customer service as an added step) now, you might get it shipped out sooner than others who don't take that step.  Best of luck!  
 
As an aside, I don't think the website difficulties caused the jump. The card's queue is through the majority of the launch day congestion and is starting to pick up speed.  EVGA is aware of the checkout issue and I am confident would not have immediately turned units that didn't get purchased yesterday into today's stragglers.  They would have waited until this afternoon to give folks a chance to contact them to indicate an intent to purchase.
 
Bottom line, I am confident that the 3080 XC3 3080 queue is picking up speed!!!
 
Again, good luck!  

Please use my Associate Code at your checkouts for up to 10% discounts on all your EVGA purchases: VDN2319M4O569J4

30 Series GPUs currently "in stock"
EVGA Queue Summary (North America)

Hauler24
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Re: New EVGA.com Notification Checkout Process 2020/11/24 10:33:56 (permalink)
 
Will there be more drops today or tomorrow? 
 

 
 
 
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