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Netgear Cable Modem to Mesh router issue?

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ssj12
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2021/11/25 00:31:19 (permalink)
I have no idea if this is the correct forum for this. But a cable modem and mesh router are networking hardware so I feel this fits here.


I just set up my new Netgear cm2000 today. It connects to the internet perfectly fine by itself to any computer hooked up to it. Unfortunately, when I connect my Netgear Nighthawk mr60 mesh router it doesn't connect to the web. The old spectrum cable modem works perfectly fine with it. Any ideas on what's preventing the router from working with the new modem? And how to get everything functioning correctly as it should.
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    bobmitch
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    Re: Netgear Cable Modem to Mesh router issue? 2021/11/25 06:34:44 (permalink)
    Have you called your provider and given them the modem info?  I remember years ago swapping out a modem when I had Comcast.  Had to call them and they wanted some internal info from the modem and once given...they were able to re-connect me...

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    ssj12
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    Re: Netgear Cable Modem to Mesh router issue? 2021/11/25 09:26:07 (permalink)
    Ya, I did that part.
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    Cool GTX
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    Re: Netgear Cable Modem to Mesh router issue? 2021/11/25 09:50:37 (permalink)
    Hardware was the perfect place for your thread
     
     
    Netgear Nighthawk mr60 mesh router was used before with old modem ?
     
    New modem does not connect to internet w/ Netgear Nighthawk mr60 mesh router attached - OR - PC does not connect through mesh router ?
     
    Router setting might need to be reset.
     
    You start modem & wait for connection - then start router ?

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    ssj12
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    Re: Netgear Cable Modem to Mesh router issue? 2021/11/25 10:08:21 (permalink)
    My router was used with the old modem. And it is your first question "New modem does not connect to internet w/ Netgear Nighthawk mr60 mesh router attached". I will give it another go with the router to new modem after rebooting it.
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