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Helpful ReplyHot!Need urgent help to place queue order

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UFO515
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2021/12/04 04:53:31 (permalink)
I got the que notification email last night & all day I've been trying to setup my account so I can make the purchase
phone number format & wrong emails & I've run out of time.

With 2 hours left to go I don't know what to do.

I've gotten to the stage

"EVGA has sent you a purchase confirmation code via text message to the phone number associated with your EVGA account."

When i went to my EVGA it had put a +1 infront of my email.
I've fixed it now but I get :

"SMS sending has reached the limit of today - Reference Number:2b9203d7-b721-4a1b-a5cd-96f6e28d9d91"

No idea who to contact to resolve this or how to get in touch with them.
#1
rjohnson11
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Re: Need urgent help to place queue order 2021/12/04 05:15:38 (permalink) ☄ Helpfulby UFO515 2021/12/04 05:39:50
Are you in Europe, USA, or another country

AMD Ryzen 9 5950X,  Corsair Mp600 Pro M.2, 128GB DDR4  Crosshair VIII Hero, RX 6900 XT Associate Code: H5U80QBH6BH0AXF. I am NOT an employee of EVGA

#2
Flint 1760
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Re: Need urgent help to place queue order 2021/12/04 05:32:16 (permalink) ☄ Helpfulby UFO515 2021/12/04 05:39:48
First thing to do is respond to the email with your intent to purchase and outline the problems you're having.
 
Then go here https://www.evga.com/about/contactus/ and whatever region you are in, contact EVGA when they are open on Monday.
 
EVGA has been very good about working around the problems that customers and the system have been having.
 
 


#3
UFO515
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Re: Need urgent help to place queue order 2021/12/04 05:40:45 (permalink)
Thank you, my email says its for US addresses only which is ok for me to send it to my US address.
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enewt
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Re: Need urgent help to place queue order 2021/12/06 20:45:20 (permalink)
UFO515
Thank you, my email says its for US addresses only which is ok for me to send it to my US address.



Did this get successfully resolved? Did you reply to the "invite to purchase" email and did EVGA respond?  

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latenightlexi
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Re: Need urgent help to place queue order 2021/12/18 21:33:18 (permalink)
Could’ve called EVGA
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