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Hot!My FTW3 Ultra 3090 died in the middle of a game.

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will999999999
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2020/10/29 04:45:27 (permalink)
I have had the card for literally 6 hours and my system shutdown and came back up with the red LED above the first 8pin staying lit with no post. Motherboard also beeps 1 long beep and 3 short beeps. Popped my old 1080 back in and it works fine again. All I did was start playing with the voltage which is extremely limited anyway. I don't know why it gave up the ghost already. Power supply is a Supernova G2 1000W so that shouldn't have been the issue.

Extremely upset. Not sure what to even do now aside from contact Newegg for a refund or RMA.
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    arestavo
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    Re: My FTW3 Ultra 3090 died in the middle of a game. 2020/10/29 04:52:53 (permalink)
    I wouldn't go through Newegg. Register the card with EVGA and start the RMA process through them. You'll likely get a replacement much, much faster.

    Also, newegg does replacement only - no refunds on GPUs/laptops IIRC.

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    Dabadger84
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    Re: My FTW3 Ultra 3090 died in the middle of a game. 2020/10/29 04:53:28 (permalink)
    Contact eVGA & do the RMA through them, do not deal with Newegg if you want to keep the card.
    There are several people on these forums having the same issue as you, there was a bad batch of 3080s/3090s that went out with bad power connectors or circuitry for the power connectors.
    If you register the card & contact eVGA they should get you setup with an RMA pretty quickly & without a fuss, that's the experience of others that have had this problem, they contacted support & got told to RMA the card pretty promptly.
    eVGA will take good care of you, because this was definitely a QC error of some sort.
     
    Since you have a backup card, that'd be the course of action I'd recommend.  If you're not comfortable with "testing your luck" on the new one you get back via RMA, you can always resell it & buy something else.

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    DarkTAO
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    Re: My FTW3 Ultra 3090 died in the middle of a game. 2020/10/29 04:55:35 (permalink)
    will999999999
    I have had the card for literally 6 hours and my system shutdown and came back up with the red LED above the first 8pin staying lit with no post. Motherboard also beeps 1 long beep and 3 short beeps. Popped my old 1080 back in and it works fine again. All I did was start playing with the voltage which is extremely limited anyway. I don't know why it gave up the ghost already. Power supply is a Supernova G2 1000W so that shouldn't have been the issue.

    Extremely upset. Not sure what to even do now aside from contact Newegg for a refund or RMA.

    I didn’t notice the red led when I had my crashes on day two of owning the card. But uninstalling precision x, using DDU to remove drivers, and reinstalling 458 or whatever drivers instead seems to have done something. I had hours in ck3 without flicker. My two crashes yesterday evening were at idle on desktop. I think precision x caused a conflict. But then again, I wasn’t able to finish port royal before either. Yesterday rdr2 via Vulcan was crashing hard. The last two full black screen crashes happened at stock clocks as well. My precision x graph was bugging out acting like it had 6 or so gpu on the graph with no information.

    I never had that problem with my 1080 since I never OC’d it, making precision x something I never really used. I also noticed precision x OSD stopped working when my problems started.

    Literally everything on my system has worked since time immemorial until I put a 3090 in and installed the 2000/3000 series precision x..

     
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    #4
    will999999999
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    Re: My FTW3 Ultra 3090 died in the middle of a game. 2020/10/29 04:59:46 (permalink)
    I guess I'll contact EVGA support then. I do have an option for a refund on Newegg though. I'm really not sure about giving EVGA another try unless they can guarantee me the replacement will NOT have this issue.
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    arestavo
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    Re: My FTW3 Ultra 3090 died in the middle of a game. 2020/10/29 05:07:01 (permalink)
    will999999999
    I guess I'll contact EVGA support then. I do have an option for a refund on Newegg though. I'm really not sure about giving EVGA another try unless they can guarantee me the replacement will NOT have this issue.


    Death and taxes are the two guarantees in life. You should know this by now.

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    will999999999
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    Re: My FTW3 Ultra 3090 died in the middle of a game. 2020/10/29 05:09:07 (permalink)
    Well, knowing this specific problem is supposed to be addressed with an RMA model would be much better peace of mind.
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    transdogmifier
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    Re: My FTW3 Ultra 3090 died in the middle of a game. 2020/10/29 05:26:22 (permalink)
    will999999999
    Well, knowing this specific problem is supposed to be addressed with an RMA model would be much better peace of mind.




    Guaranteeing something won't break when that something is as complicated and compact as a video card?
     
    Try asking Ford/Chevy/Fiat to sell you a car and guarantee it won't break down within 1 week of purchasing it. They won't.

    They'll tell you they'll fix it if it does, but no one can guarantee something like this won't break down as soon as you plug it in.
     
    They're designed by humans and sometimes built by robots, but even robots are made by humans...something somewhere could go wrong that
    isn't detected until you actually use it.

    Lemons happen...

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    AmericasTeam
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    Re: My FTW3 Ultra 3090 died in the middle of a game. 2020/10/29 06:51:46 (permalink)
    That’s a major bummer. At least you’re covered under warranty and EVGA’s great customer service.
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    AWK16
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    Re: My FTW3 Ultra 3090 died in the middle of a game. 2020/10/29 06:57:27 (permalink)
    Still no official word from EVGA what is cause of all these cards dying as its getting more and more

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    will999999999
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    Re: My FTW3 Ultra 3090 died in the middle of a game. 2020/10/29 09:31:55 (permalink)
    I guess it would just be nice to know that EVGA is aware of the issue and are testing for it now. Doesn't seem like much to ask.
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    JayManB
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    Re: My FTW3 Ultra 3090 died in the middle of a game. 2020/10/29 09:39:45 (permalink)
    AWK16
    Still no official word from EVGA what is cause of all these cards dying as its getting more and more


    I cant believe people haven't come up with a catchy name for it like Red Light Of Death.:)
     
    Yeah I wish they would say something about this to give us all peace of mind that are cards aren't going to have this problem going forward.
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    riku98523
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    Re: My FTW3 Ultra 3090 died in the middle of a game. 2020/10/29 09:44:08 (permalink)
    I use my 3080 ftw3 every day for 6+ hours. Can people stop with this confirmation bias?
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    Stickboy46
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    Re: My FTW3 Ultra 3090 died in the middle of a game. 2020/10/29 09:44:08 (permalink)
    will999999999
    I guess I'll contact EVGA support then. I do have an option for a refund on Newegg though. I'm really not sure about giving EVGA another try unless they can guarantee me the replacement will NOT have this issue.




    No one can guarantee you wont get a bad card next ... even a different brand.
     
    What you can basically guarantee is that EVGA will make sure you are taken care of.  That's kinda their thing.  They aren't just going to tell you "sorry about your bad card .. move along"
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    will999999999
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    Re: My FTW3 Ultra 3090 died in the middle of a game. 2020/10/29 09:44:53 (permalink)
    JayManB
    AWK16
    Still no official word from EVGA what is cause of all these cards dying as its getting more and more


    I cant believe people haven't come up with a catchy name for it like Red Light Of Death.:)
     
    Yeah I wish they would say something about this to give us all peace of mind that are cards aren't going to have this problem going forward.


    That's exactly what's making me hesitant to RMA versus a refund. This card was hard to get; I don't know if I can handle 2 of them dying. I hardly even messed with it. I simply maxed the power slider in X1. I don't even know if I'd call that overclocking.
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    will999999999
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    Re: My FTW3 Ultra 3090 died in the middle of a game. 2020/10/29 09:53:24 (permalink)
    ^ Just realized the system shutdown occured when I hadn't even had the voltage adjusted anymore. I had it up through benchmarks, which it made it through. But turned it back to default for my normal gaming.
    #16
    AWK16
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    Re: My FTW3 Ultra 3090 died in the middle of a game. 2020/10/29 09:53:31 (permalink)
    will999999999
    JayManB
    AWK16
    Still no official word from EVGA what is cause of all these cards dying as its getting more and more


    I cant believe people haven't come up with a catchy name for it like Red Light Of Death.:)
     
    Yeah I wish they would say something about this to give us all peace of mind that are cards aren't going to have this problem going forward.


    That's exactly what's making me hesitant to RMA versus a refund. This card was hard to get; I don't know if I can handle 2 of them dying. I hardly even messed with it. I simply maxed the power slider in X1. I don't even know if I'd call that overclocking.

     
    My nephew got 3090 replacement that have died after 2 days of use (single red light), than he got replacement that died the same way an hour later, I have posted about that here somewhere.
    post edited by AWK16 - 2020/10/29 09:57:51

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    #17
    JayManB
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    Re: My FTW3 Ultra 3090 died in the middle of a game. 2020/10/29 09:55:29 (permalink)
    will999999999
    JayManB
    AWK16
    Still no official word from EVGA what is cause of all these cards dying as its getting more and more


    I cant believe people haven't come up with a catchy name for it like Red Light Of Death.:)
     
    Yeah I wish they would say something about this to give us all peace of mind that are cards aren't going to have this problem going forward.


    That's exactly what's making me hesitant to RMA versus a refund. This card was hard to get; I don't know if I can handle 2 of them dying. I hardly even messed with it. I simply maxed the power slider in X1. I don't even know if I'd call that overclocking.

    It wasn't anything you did by moving the power slider.  Just a bad batch probably. 
     
    I would RMA if I was you.  Who knows how long it would take to get a replacement if you requested a refund.
     
    My friend had to RMA an EVGA card during the whole 1080 VRM thing.  It was an easy process.  The replacement they sent him has been working fine for a few years.
     
    Good luck.
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    JayManB
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    Re: My FTW3 Ultra 3090 died in the middle of a game. 2020/10/29 09:58:01 (permalink)
    AWK16
    will999999999
    JayManB
    AWK16
    Still no official word from EVGA what is cause of all these cards dying as its getting more and more


    I cant believe people haven't come up with a catchy name for it like Red Light Of Death.:)

    Yeah I wish they would say something about this to give us all peace of mind that are cards aren't going to have this problem going forward.


    That's exactly what's making me hesitant to RMA versus a refund. This card was hard to get; I don't know if I can handle 2 of them dying. I hardly even messed with it. I simply maxed the power slider in X1. I don't even know if I'd call that overclocking.

    My nephew got 3090 replacement that have died after 2 days of use (single red light), than he got replacement that died the same way an hour later, e I posted about that here somewhere.


    That is scary was the replacement an RMA from EVGA or was it a replacement from a store that could have been from the same batch?
    #19
    AWK16
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    Re: My FTW3 Ultra 3090 died in the middle of a game. 2020/10/29 10:01:59 (permalink)
    JayManB
    AWK16
    will999999999
    JayManB
    AWK16
    Still no official word from EVGA what is cause of all these cards dying as its getting more and more


    I cant believe people haven't come up with a catchy name for it like Red Light Of Death.:)

    Yeah I wish they would say something about this to give us all peace of mind that are cards aren't going to have this problem going forward.


    That's exactly what's making me hesitant to RMA versus a refund. This card was hard to get; I don't know if I can handle 2 of them dying. I hardly even messed with it. I simply maxed the power slider in X1. I don't even know if I'd call that overclocking.

    My nephew got 3090 replacement that have died after 2 days of use (single red light), than he got replacement that died the same way an hour later, e I posted about that here somewhere.


    That is scary was the replacement an RMA from EVGA or was it a replacement from a store that could have been from the same batch?



    It was from EVGA, he did get it within days thou and it was brand new, but whether that was bad batch or there is something wrong with EVGA cards, that's what I'm wondering about and we should know.
    Now hes still waiting for the 3rd card and might take much longer, very disappointed and worried whats next. His regret is not getting Strix

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    #20
    arestavo
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    Re: My FTW3 Ultra 3090 died in the middle of a game. 2020/10/29 10:08:10 (permalink)
    AWK16
    JayManB
    AWK16
    will999999999
    JayManB
    AWK16
    Still no official word from EVGA what is cause of all these cards dying as its getting more and more


    I cant believe people haven't come up with a catchy name for it like Red Light Of Death.:)

    Yeah I wish they would say something about this to give us all peace of mind that are cards aren't going to have this problem going forward.


    That's exactly what's making me hesitant to RMA versus a refund. This card was hard to get; I don't know if I can handle 2 of them dying. I hardly even messed with it. I simply maxed the power slider in X1. I don't even know if I'd call that overclocking.

    My nephew got 3090 replacement that have died after 2 days of use (single red light), than he got replacement that died the same way an hour later, e I posted about that here somewhere.


    That is scary was the replacement an RMA from EVGA or was it a replacement from a store that could have been from the same batch?



    It was from EVGA, he did get it within days thou and it was brand new, but whether that was bad batch or there is something wrong with EVGA cards, that's what I'm wondering about and we should know.
    Now hes still waiting for the 3rd card and might take much longer, very disappointed and worried whats next. His regret is not getting Strix


    If it happens three times please tell him to change PSU/PSU cables (no mix and match or aftermarket sleeved). Or maybe even get a PFC compatible UPS.

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    liud21
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    Re: My FTW3 Ultra 3090 died in the middle of a game. 2020/10/29 10:13:56 (permalink)
    JayManB
    AWK16
    Still no official word from EVGA what is cause of all these cards dying as its getting more and more


    I cant believe people haven't come up with a catchy name for it like Red Light Of Death.:)
     
    Yeah I wish they would say something about this to give us all peace of mind that are cards aren't going to have this problem going forward.
    Red eye monster...
    #22
    AWK16
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    Re: My FTW3 Ultra 3090 died in the middle of a game. 2020/10/29 10:24:53 (permalink)
    arestavo
    AWK16
    JayManB
    AWK16
    will999999999
    JayManB
    AWK16
    Still no official word from EVGA what is cause of all these cards dying as its getting more and more


    I cant believe people haven't come up with a catchy name for it like Red Light Of Death.:)

    Yeah I wish they would say something about this to give us all peace of mind that are cards aren't going to have this problem going forward.


    That's exactly what's making me hesitant to RMA versus a refund. This card was hard to get; I don't know if I can handle 2 of them dying. I hardly even messed with it. I simply maxed the power slider in X1. I don't even know if I'd call that overclocking.

    My nephew got 3090 replacement that have died after 2 days of use (single red light), than he got replacement that died the same way an hour later, e I posted about that here somewhere.


    That is scary was the replacement an RMA from EVGA or was it a replacement from a store that could have been from the same batch?



    It was from EVGA, he did get it within days thou and it was brand new, but whether that was bad batch or there is something wrong with EVGA cards, that's what I'm wondering about and we should know.
    Now hes still waiting for the 3rd card and might take much longer, very disappointed and worried whats next. His regret is not getting Strix


    If it happens three times please tell him to change PSU/PSU cables (no mix and match or aftermarket sleeved). Or maybe even get a PFC compatible UPS.



    1. His PSU is Seasonic 1300 Prime Platinum, excellent unit and also approved by Seasonic
    2. He runs single individual  8pin cables to each card's connector and
    3rd, he also runs CyberPower 1500va UPS
     
    Its solely card issue and he asked EVGE what can be the cause, they didst answer him either just asked him to RMA.
    So! if this was something small we would be told, obviously if EVAG not telling anyone I can only presume is more to it, once again, this should not be a secret.

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    #23
    arestavo
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    Re: My FTW3 Ultra 3090 died in the middle of a game. 2020/10/29 10:27:54 (permalink)
    AWK16
    arestavo
    AWK16
    JayManB
    AWK16
    will999999999
    JayManB
    AWK16
    Still no official word from EVGA what is cause of all these cards dying as its getting more and more


    I cant believe people haven't come up with a catchy name for it like Red Light Of Death.:)

    Yeah I wish they would say something about this to give us all peace of mind that are cards aren't going to have this problem going forward.


    That's exactly what's making me hesitant to RMA versus a refund. This card was hard to get; I don't know if I can handle 2 of them dying. I hardly even messed with it. I simply maxed the power slider in X1. I don't even know if I'd call that overclocking.

    My nephew got 3090 replacement that have died after 2 days of use (single red light), than he got replacement that died the same way an hour later, e I posted about that here somewhere.


    That is scary was the replacement an RMA from EVGA or was it a replacement from a store that could have been from the same batch?



    It was from EVGA, he did get it within days thou and it was brand new, but whether that was bad batch or there is something wrong with EVGA cards, that's what I'm wondering about and we should know.
    Now hes still waiting for the 3rd card and might take much longer, very disappointed and worried whats next. His regret is not getting Strix


    If it happens three times please tell him to change PSU/PSU cables (no mix and match or aftermarket sleeved). Or maybe even get a PFC compatible UPS.



    1. His PSU is Seasonic 1300 Prime Platinum, excellent unit and also approved by Seasonic
    2. He runs single individual  8pin cables to each card's connector and
    3rd, he also runs CyberPower 1500va UPS
     
    Its solely card issue and he asked EVGE what can be the cause, they didst answer him either just asked him to RMA.
    So! if this was something small we would be told, obviously if EVAG not telling anyone I can only presume is more to it, once again, this should not be a secret.


    Keep telling yourself that if it happens again with his individually sleeved cables. But please feel free to think that lighting strikes 3 times in the same spot so quickly, yet totally randomly.

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    #24
    liud21
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    Re: My FTW3 Ultra 3090 died in the middle of a game. 2020/10/29 10:29:17 (permalink)
    I find it funny, that some people see that there can be nothing wrong with this NEW rushed out GPU. They're so fast to blame the issue on everything else but this NEW, RUSHED OUT GPU... Lol
    #25
    AWK16
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    Re: My FTW3 Ultra 3090 died in the middle of a game. 2020/10/29 10:30:40 (permalink)
    so what are you saying? considering there are few users here on this forum that had their cards replaced and yet died again. I believe in coincidences but that would be so coincidental with few people wouldn't be. 

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    #26
    RainStryke
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    Re: My FTW3 Ultra 3090 died in the middle of a game. 2020/10/29 10:33:17 (permalink)
    I would buy a solid 1200w PSU and give it a try before running through the RMA process or return of that card. Worth the try since you'll be waiting a VERY long time to get another one. 

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    #27
    will999999999
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    Re: My FTW3 Ultra 3090 died in the middle of a game. 2020/10/29 10:46:38 (permalink)
    RainStryke
    I would buy a solid 1200w PSU and give it a try before running through the RMA process or return of that card. Worth the try since you'll be waiting a VERY long time to get another one. 





    Do you really think my 1000W Supernova G2 80+ Gold is letting me down? This thing used to run two 290X cards in Crossfire with my 4790K at 4.8GHz. I bought this thing back in the day with the intention of using it until incompatible with new hardware.
    #28
    will999999999
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    Re: My FTW3 Ultra 3090 died in the middle of a game. 2020/10/29 10:55:20 (permalink)
    Hold up here. I'm just reading through the RMA process. I have to pay for shipping??? Haven't I paid enough!?
    #29
    arestavo
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    Re: My FTW3 Ultra 3090 died in the middle of a game. 2020/10/29 10:59:18 (permalink)
    will999999999
    Hold up here. I'm just reading through the RMA process. I have to pay for shipping??? Haven't I paid enough!?


    If you're nice to the EVGA rep that you talk with, you can ask for a prepaid shipping label. I've gotten EVGA to cover shipping for components that immediately died / arrived DOA.

    They might not do it, but if you ask nicely and let them know how quickly it died, they might cover shipping out.

    And yes, normally you pay for shipping to them - they pay for shipping it back. I believe that's fairly industry standard.

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    #30
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