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Motherboard RMA Packaging Question

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mitpat
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2017/05/03 03:40:34 (permalink)
I've received the RMA details for my X99 FTW K and it says not to include any accessories when returning - "Do not include Cables, CDs/Games, and Manuals."
 
However does that include the box? I want to keep all the packaging so if I send it in the original box will I get that back?
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    the_Scarlet_one
    formerly Scarlet-tech
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    Re: Motherboard RMA Packaging Question 2017/05/03 03:44:40 (permalink)
    No, you will not get an original box back, it will come in a brown rma box.
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    mitpat
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    Re: Motherboard RMA Packaging Question 2017/05/03 03:47:22 (permalink)
    Thanks for the quick reply.
     
    If i place it in it's anti static bag, then bubble wrap it heavily and place it inside of a large box would that be acceptable?
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    Snake7
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    Re: Motherboard RMA Packaging Question 2017/05/08 06:43:48 (permalink)
    U only need to sure that the producat come in one peace and not damaged.
    The color of the box is really unimportant.
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    Tech_RayH
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    Re: Motherboard RMA Packaging Question 2017/05/08 06:45:14 (permalink)
    mitpat
    Thanks for the quick reply.
     
    If i place it in it's anti static bag, then bubble wrap it heavily and place it inside of a large box would that be acceptable?



    Yes, That is a good way to keep the board protected during shipment. We do also recommend that the CPU socket cover is in place so that the board does not arrive with bent pins.

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