Bill_Kirchner
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I have never seen a company that is SO CONSISTENT at getting the points wrong at the first of each month!!!
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EVGATech_AdamB
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Re: Monthly points wrong again.
2019/10/01 09:29:58
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Hello Bill_Kirchner! I apologize for any frustration for the Folding points. Our IT team is looking into it and seeing why the points are off. Once they can resolve the issue, I will post an update.
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notfordman
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Re: Monthly points wrong again.
2019/10/01 11:26:04
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Thank you Adam. Yeah, I just looked and it's showing my total folding points, and both thresholds are available to click on to claim. @ Bill, it always gets fixed even though there are issues. It can be frustrating for some. 
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EVGATech_AdamB
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Re: Monthly points wrong again.
2019/10/01 11:45:36
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Our IT team has notified me that the issue should be fixed now. Please double-check your Folding points again. If there are any discrepancies, please e-mail us at webmaster@evga.com so we can look into it.
Like our service? Please provide feedback for us at the link HERE.
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MARSTG
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drougnor
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Re: Monthly points wrong again.
2019/10/02 04:20:02
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☄ Helpfulby Cool GTX 2019/10/02 09:10:12
Everyone: PLEASE Remember that the monthly points that EVGA is tracking is based on THEIR OWN data pulls, NOT EOCs. VERY rarely, if EVER, will you ever see those two monthly totals equal each other.
EVGA pulls their start of month data at a different time than EOC does, in a different timezone (Usually midnight, Pacific time) from EOC (Which uses Central time, two hours earlier) and EOC only updates every 3 hours, so it's almost always going to have values that are out of sync with EVGA.
In this case, for the EVGA program, ONLY use EOC as a rough ballpark, NOT your full yardstick. You will need to make sure that your totals on EVGA are what you use to track your total points.
Thanks!
D
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MARSTG
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Re: Monthly points wrong again.
2019/10/02 06:27:53
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Ok, but in my case, I physically did those 2+ millions, and for those 2 months with 4 mil+ points I received the EVGA bucks already so, yeah, will send my case to the webmaster .
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bcavnaugh
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Re: Monthly points wrong again.
2019/10/02 06:35:19
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☄ Helpfulby Cool GTX 2019/10/02 09:10:37
MARSTG
Ok, but in my case, I physically did those 2+ millions, and for those 2 months with 4 mil+ points I received the EVGA bucks already so, yeah, will send my case to the webmaster .
https://www.evga.com/folding/promo.aspYear 12 (3/19 - 2/20)Points per month: EVGA bucks earned - 21,000,000: 5 EVGA Bucks (for a total of 10)
- 7,000,000: 5 EVGA Bucks
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MARSTG
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Re: Monthly points wrong again.
2019/10/02 07:16:18
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Ah ok, the rules have changed !
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turbomadman
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Re: Monthly points wrong again.
2019/10/02 09:42:24
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EVGATech_AdamB
Our IT team has notified me that the issue should be fixed now. Please double-check your Folding points again. If there are any discrepancies, please e-mail us at webmaster@evga.com so we can look into it.
Thanks AdamB points appear to be on par at this time.
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bcavnaugh
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bcavnaugh
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Re: Monthly points wrong again.
2019/10/05 06:31:14
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Cool GTX
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Re: Monthly points wrong again.
2019/10/05 09:02:10
(permalink)
drougnor
Everyone: PLEASE Remember that the monthly points that EVGA is tracking is based on THEIR OWN data pulls, NOT EOCs. VERY rarely, if EVER, will you ever see those two monthly totals equal each other.
EVGA pulls their start of month data at a different time than EOC does, in a different timezone (Usually midnight, Pacific time) from EOC (Which uses Central time, two hours earlier) and EOC only updates every 3 hours, so it's almost always going to have values that are out of sync with EVGA.
In this case, for the EVGA program, ONLY use EOC as a rough ballpark, NOT your full yardstick. You will need to make sure that your totals on EVGA are what you use to track your total points.
Thanks!
D
THIS 
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