EVGA

Missing Intel Matrix Storage Manager Post screen (CTRL-I) for raid configuration.

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CorDox
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2010/06/13 15:03:29 (permalink)
The Post screen for the Intel Matrix Storage Manager is not showing up and I cannot get into it to configure raid.  I have tried mashing CTRL-I up until it asks for a boot device with no effect.

-CorDox


edit: Old topic name: "Am I missing something? No Integrated Peripherals Menu in Bios or Raid 5 Config?"

edit : old message: "  It May be lack of sleep, but I cannot locate raid setup for sata ports 0-5 (or 1-6) in the bios, just an option to change between ahci, ide or raid with no option to select drives, etc.    Please don't tell me the only way to use raid 5 is windows software raid?" 
post edited by CorDox - 2010/06/14 00:37:01

#1

29 Replies Related Threads

    _MatthewH
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    Re:Am I missing something? No Integrated Peripherals Menu in Bios or Raid 5 Config? 2010/06/13 15:10:40 (permalink)
    http://www.evga.com/support/faq/?f=58913

    Skip down to step 2, its identical.

    Thanks,
    Matthew Hurwitz - Assistant Product Manager Matth@evga.com 
    Feel free to contact us with any questions, comments or concerns: Toll Free 888-881-3842 
    You can rate our service here: http://www.evga.com/myevga/rateus/

    #2
    CorDox
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    Re:Am I missing something? No Integrated Peripherals Menu in Bios or Raid 5 Config? 2010/06/13 15:30:09 (permalink)
    Thanks for the quick response, but I'm afraid no dice.. There's no screen that shows up with a prompt for Ctrl I, tried pressing it up until the normal boot cycle starts up and nothing.

    The screens for the other 2 sata controllers(sata 3/esata) show up fine however.


    #3
    caguerrero
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    Re:Am I missing something? No Integrated Peripherals Menu in Bios or Raid 5 Config? 2010/06/13 18:40:08 (permalink)
    ctrl I is correct, try again. 
    #4
    CorDox
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    Re:Am I missing something? No Integrated Peripherals Menu in Bios or Raid 5 Config? 2010/06/13 23:24:28 (permalink)
    caguerrero

    ctrl I is correct, try again. 




    As I already stated, I have tried constantly pressing ctrl I up to the point where it asks for a boot device/disk, once there hitting ctrl I simply spams the no boot device message.  

    That screenshot in step 2 showing the post screen for Intel Matrix Storage Manager, where it clearly says "Press <CTRL-I> to enter Configuration Utility.."    Never shows the whole time I'm mashing Ctrl I. 

    I wonder if it's possible I somehow got an older bios, or ughhh, a defective motherboard.


    -CorDox

    #5
    CyberDenix
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    Re:Am I missing something? No Integrated Peripherals Menu in Bios or Raid 5 Config? 2010/06/14 03:44:02 (permalink)
    Did you try with another keyboard ?
    #6
    DarthSion
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    Re:Am I missing something? No Integrated Peripherals Menu in Bios or Raid 5 Config? 2010/06/14 04:27:56 (permalink)
    Are you pressing Ctrl I before or after you see the first screenshot of step 2?
    #7
    CorDox
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    Re:Am I missing something? No Integrated Peripherals Menu in Bios or Raid 5 Config? 2010/06/14 06:36:03 (permalink)
    @DarthSion:  You appear to have missed the point that,  that screen never shows up.  It's completely Missing.

     It goes straight on to where either a floppy disk, Operating System or CDROM would normally start booting.

    @caguerrero: Do you actually have an SR-2?

    Can anyone else that has an SR-2 actually verify they see that screen during post?

    #8
    fitseries3
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    Re:Am I missing something? No Integrated Peripherals Menu in Bios or Raid 5 Config? 2010/06/14 06:39:19 (permalink)
    you DID set SATA MODE in the bios to RAID right?

    because if you didnt, you will NEVER see that screen.

    all is working fine on my machine.




    post edited by fitseries3 - 2010/06/14 06:44:30

    2x Xeon X5690s w/ EK Supreme HF nickel
    6x2gb Mushkin Redline Ascent DDR3
    EVGA Classified SR-2 w/EK full cover
    4x GTX480s
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    WD blk 1tb
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    #9
    CorDox
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    Re:Am I missing something? No Integrated Peripherals Menu in Bios or Raid 5 Config? 2010/06/14 07:22:57 (permalink)
    @fitseries3:   Yes indeed, but I did just figure something out.

    I set ESATA Controller (BackPanel) to Disabled and now the Intel Matrix Storage Manager screen is appearing just fine..    What the heck?

    Fit, you didn't have to disable your ESATA controller did you?

    Anyhow, raises another question.. if my ESATA controller is messing with the Intel Matrix controller, then what happens to a raid setup if I have to re-enable it or set bios to default to flash the bios. 

    #10
    fitseries3
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    Re:Am I missing something? No Integrated Peripherals Menu in Bios or Raid 5 Config? 2010/06/14 07:38:41 (permalink)
    i have it disabled because i dont have any use for esata.

    2x Xeon X5690s w/ EK Supreme HF nickel
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    #11
    CorDox
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    Re:Am I missing something? No Integrated Peripherals Menu in Bios or Raid 5 Config? 2010/06/14 07:51:08 (permalink)
    Hmm, but should it be required to have it disabled in order for the Intel Matrix controller to work?

    #12
    Palme
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    Re:Am I missing something? No Integrated Peripherals Menu in Bios or Raid 5 Config? 2010/06/14 08:27:41 (permalink)
    got the same problem and solution :O

    Evga sr2 , 2xe5620@3.705 , 18 gb ddr3 1600mhz corsair dominator , gigabyte 470 gtx sli, bigfoot killer 2100 , x-fi titanium , 2x intel ssd g2 80gb raid0
    #13
    caguerrero
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    Re:Am I missing something? No Integrated Peripherals Menu in Bios or Raid 5 Config? 2010/06/14 13:36:35 (permalink)
    CorDox
    @caguerrero: Do you actually have an SR-2?

    Can anyone else that has an SR-2 actually verify they see that screen during post?

    no i dont have an sr-2 i just felt like guessing
    #14
    ddg00101
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    Re:Am I missing something? No Integrated Peripherals Menu in Bios or Raid 5 Config? 2010/06/14 13:51:29 (permalink)
    It sounds like it may be an issue with option rom space. Whenever you see a little screen for various devices during boot those take up option rom space which there is a limited supply of. Since disabling one enables another to load properly this definitely sounds like it may be the case. One would think that EVGA would have thought of this though so it might be a good idea to get some input from an EVGA member on whether there is enough option rom space to support all features being on at the same time. I dont see why it is unreasonable to have both RAID controllers enabled at the same time so i hope that isnt the case. Now another thing you might want to try if its present (im not at home to look at my BIOS at the moment) but if there is a PXE or boot from network option disabling that might free up some option rom space and allow you to enable both at the same time.


    Edit:
    Another reason occurred to me as well after re-reading the posts. eSATA requires the sata ports on the back to be hot pluggable. If RAID is enabled im not sure that hot plug can be enabled at the same time thus forcing the RAID functionality to not be available. Does anyone know more about the limitations of the ICH10R controller in this respect?
    post edited by ddg00101 - 2010/06/14 13:58:54
    #15
    efong
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    Re:Am I missing something? No Integrated Peripherals Menu in Bios or Raid 5 Config? 2010/06/14 13:54:50 (permalink)
    I had the same problem when I first booted the machine with the default BIOS version.  I updated to the 044 version and all seems fine.
    I'll have to check to make sure eSata is enabled in the BIOS
    #16
    fitseries3
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    Re:Am I missing something? No Integrated Peripherals Menu in Bios or Raid 5 Config? 2010/06/14 13:56:29 (permalink)
    there is a new bios that should be out today that may fix this.

    keep your eyes pealed.

    2x Xeon X5690s w/ EK Supreme HF nickel
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    #17
    neraxus
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    Re:Am I missing something? No Integrated Peripherals Menu in Bios or Raid 5 Config? 2010/06/15 16:35:38 (permalink)
    I had the same problem and fixed it. But I am not sure which thing fixed it:

    A: Updated bios
    B: Formatted my RAIDed drives
    C: Installed chipset drivers
    #18
    crkinard
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    Re:Am I missing something? No Integrated Peripherals Menu in Bios or Raid 5 Config? 2010/07/16 19:08:00 (permalink)
    I had the same issue. Updating to the current BIOS fixed it. Not sure exactly which BIOS upgrade fixed the bug but the current works fine.

    1x EVGA Classified SR-2
    2x Intel Xeon X5680 (3.33GHz)
    2x Western Digital VelociRaptor 300GB
    1x Crucial RealSSD C300 2.5" 256GB SATA III
    2x CORSAIR DOMINATOR-GT 24GB (12 x 2GB)

    1x Windows 7 Ultimate x64
    1x EVGA GTX285
    #19
    semper_non_sequitur
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    Re:Am I missing something? No Integrated Peripherals Menu in Bios or Raid 5 Config? 2010/07/16 23:09:03 (permalink)
    For those (such as myself) who do not have the ability to upgrade the BIOS, the Intel RAID manager can still be activated.

    1. Go into the BIOS and disable the SATA3 bus.

    2. Reboot and use Ctrl-I to activate the Intel Matrix Storage Manager. Do your business in it.

    3. Go into BIOS after leaving the Storage Manager and enable SATA3.

    4. Reboot.

    I've been using this to deal with the SATA2 RAID on a Linux system that boots from a SATA3 SSD. The changes made in the Storage Manager (including rebuilding a RAID array) take effect on the reboot.
    #20
    rdtevga
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    Re:Am I missing something? No Integrated Peripherals Menu in Bios or Raid 5 Config? 2010/07/17 03:33:07 (permalink)
    this is exactly what ive been trying to convey when trying to get additional raid cards to work with pcie slot 1+3 with ati 5970 installed it seems the address mapping for rom boots is a bit crap! there need to be an option to manaully remap rom address i used to able to do this on a gigabyte motherboard 6yrs ago! also most server class motherboards llow you to do this.
     
    i would like to have a raid card along with x2 - 5970 but get error rom space msg someone suggested setting memory setting form auto to 3G on the sr2 bios - didnt work, so now i have tried x2 sil3124 raid card - error and jbm360 - error left with adaptec or promise think i will have success with adaptec pcie sata raid  but dont want to spend £££ just to test and if fail send back  :(  wouldnt have this problem if there was min 12-16 sata 2 ports on the sr2 like supermicro 8 sata isnt enough
    #21
    crkinard
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    Re:Am I missing something? No Integrated Peripherals Menu in Bios or Raid 5 Config? 2010/07/17 11:05:24 (permalink)
    semper_non_sequitur

    For those (such as myself) who do not have the ability to upgrade the BIOS, the Intel RAID manager can still be activated.

    1. Go into the BIOS and disable the SATA3 bus.

    2. Reboot and use Ctrl-I to activate the Intel Matrix Storage Manager. Do your business in it.

    3. Go into BIOS after leaving the Storage Manager and enable SATA3.

    4. Reboot.

    I've been using this to deal with the SATA2 RAID on a Linux system that boots from a SATA3 SSD. The changes made in the Storage Manager (including rebuilding a RAID array) take effect on the reboot.
    Why cant you update the bios? I know there is no flashing util in Linux but you can make a USB drive boot FreeDOS (What I did) to flash the board.

    1x EVGA Classified SR-2
    2x Intel Xeon X5680 (3.33GHz)
    2x Western Digital VelociRaptor 300GB
    1x Crucial RealSSD C300 2.5" 256GB SATA III
    2x CORSAIR DOMINATOR-GT 24GB (12 x 2GB)

    1x Windows 7 Ultimate x64
    1x EVGA GTX285
    #22
    ColeGauthier
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    Re:Am I missing something? No Integrated Peripherals Menu in Bios or Raid 5 Config? 2010/07/17 17:09:10 (permalink)
    Is it in the right sata ports, I know that my X58 uses JMICRON and INTEL raid devices... And had problems with JMICRON
    #23
    semper_non_sequitur
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    Re:Am I missing something? No Integrated Peripherals Menu in Bios or Raid 5 Config? 2010/07/18 19:53:00 (permalink)

    >Why cant you update the bios?
    > I know there is no flashing util in Linux but you can make a USB drive boot
    > FreeDOS (What I did) to flash the board.

    Ah, I'd forgotten all about FreeDOS.

    I haven't used any DOS or Windows stuff since the late 90s,  and I no longer have any copies lying around. I'll d/l FreeDOS and give it a shot when I get a chance.

    I still don't understand why all manufacturers haven't moved to using bootable ISO images for flashing. It seems like the most foolproof method, and the OS could be FreeDOS, NetBSD, Linux, or whatever has the least restrictive distribution policy.

    Actually, I've worked with enough EE guys to answer that question -- most of them seem to have trouble dealing with any kernel more complex than CPM  ;)
    #24
    semper_non_sequitur
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    Re:Am I missing something? No Integrated Peripherals Menu in Bios or Raid 5 Config? 2010/07/19 09:03:38 (permalink)
    No need for WINE or anything like that just to make a FreeDOS .iso image.

    There's an iso image here:

    http://www.freedos.org/freedos/files/

    ...and an overview of the process by a guy using FreeDOS for exactly this purpose (upgrading mobo BIOS) here:

    http://www.tummy.com/journals/entries/jafo_20080920_234755

    Simple enough that even a mobo manufacturer could follow the instructions (hint, hint).

    Thanks for the suggestions guys, this clears up the only real downside of the SR-2 for me!
    #25
    thomasce1
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    Re:Missing Intel Matrix Storage Manager Post screen (CTRL-I) for raid configuration. 2010/08/07 08:12:45 (permalink)
    Oooopppppssssss!  Somehow didn't see the 25 messages above me?????  I swear they weren't there.  I'll leave this all the same--looks like several other people solved it before me--wish I'd found this two days ago (I did look--just not far enough).
     
    Hi, CorDox.  Don't know if you solved this or not.  I had the same problem for the last two days and did find a solution. 
     
    You've probably already resolved this, but thought I would post this in case others had the problem.  
     
    I did several things and finally could CTRL-I into the Intel Matrix Storage Manager ROM.
     
        0.  Reset the CMOS, turned on RAID for SATA
        1.  Disabled quick boot.
        2.  Disbled the splash screen.
        3.  Disabled the eSATA ports
        4.  Disabled the SATA 3 controller.
     
    In this configuration, press CTRL-I right after the memory count-down completes and as you see AHCI on the screen rapidly several times.  This now reliably gets me into the RAID setup.
     
    I suspect that disabling the other two SATA controllers (Step 3 and Step 4) is what let me get in, but I'm not going to go back and verify at the moment--on with installing the OS! 
     
    good luck, tommy
    post edited by thomasce1 - 2010/08/07 08:20:38
    #26
    jbarnes7952
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    Re:Missing Intel Matrix Storage Manager Post screen (CTRL-I) for raid configuration. 2012/11/06 20:38:24 (permalink)
    Sorry to bump an old thread, but I'm having the same issue and apparently I can't create a thread...
     
    I've tried everything in this thread without any luck.
     
    POST goes AMI Screen -> Marvell -> Jmicron -> Boot  (when all are enabled)
     
    Updated to A56 BIOS
    Disabled SATA3, eSATA. Audio, LAN 1 & 2.
    Disabled Fast boot & Splash screens
    Tried BIOS with P&P both enable and disabled
    I've tried different keyboards (USB & PS3 style) 
    Switching video cards (From 590 to 8800)

    I cannot get into the Intel controller screen.  There is no splash screen for it and pressing "CTRL-I' Throughout the boot process does nothing but fill the keyboard buffer.   Also, the "Intel Rapid Storage" app seems to see everything properly.

    I suspect it's something where the card can't load it's ROM into memory, but I've done just about everything I know to do to open up space.  I don't even get an error.  The card seems to be working fine otherwise.  Everything connected comes up and the Intel app says it's functioning properly.
    Any help would be greatly appreciated.
     
    Thanks!!
    post edited by jbarnes7952 - 2012/11/06 21:26:11
    #27
    jbarnes7952
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    Re:Missing Intel Matrix Storage Manager Post screen (CTRL-I) for raid configuration. 2012/11/08 17:08:57 (permalink)
     
    So, I made some slight progress but nothing useful.  I was unaware of the BIOS selection switch on the MB.  EVGA tech support recommended I try flipping back to an older BIOS, which I did and VIOLA', I got the Intel RAID post and the CTRL-I option got me into the Intel RAID configuration screen.
     
    Unfortunately, the 3T drives I have showed up at 700G.  In spite of this, I created an array just to see what would happen.  After booting back into the OS, the array was no where to be seen and both drives continued to be presented as 2, separate 3T drives.  Not useful.
     
    Exiting back out, I checked the config and the RAID array still showed in the Intel ROM utility.  Oddly, the Intel software utility did not show the array and did show the drives as proper size.
     
    I'm accepting defeat on this one and will be RMA'ing the board.   It's really odd and seems that this should be fixable.  Everything looks to be there.  The control does POST under certain conditions.  The drives all show up correctly at all times.  The configuration on the controller is retained through power cycles.  It just seems like it's this close to working... but I can't find that last little switch.  I'm really dreading disassembling this rig.  It's water cooled and is really going to be a pain in the arse to break down and to put back together.
     
    I do appreciate EVGA's customer support's help with me on this issue.
     
    Thank you!
    #28
    KDodd
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    Re: Missing Intel Matrix Storage Manager Post screen (CTRL-I) for raid configuration. 2017/03/03 15:40:56 (permalink)
    I know this is an old thread, but it's at the top of Google search.
     
    The reason why CTRL + I doesn't show up is because you have to enable Caps Lock. Otherwise you're trying to access by typing Crtl + i.
    Yes, It's that simple.
    I see this a lot.
    #29
    quadlatte
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    Re: Missing Intel Matrix Storage Manager Post screen (CTRL-I) for raid configuration. 2017/03/03 15:55:26 (permalink)
    KDodd
    I know this is an old thread, but it's at the top of Google search.
     
    The reason why CTRL + I doesn't show up is because you have to enable Caps Lock. Otherwise you're trying to access by typing Crtl + i.
    Yes, It's that simple.
    I see this a lot.


    is that just a thing with the sr2 board, my x58 from evga and Foxconn, H97 from gigabyte and two different asus boards have never required me to hit the caps lock.

                                   
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