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MOBO fried in surge past the PSU

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Mower
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2018/08/29 13:19:53 (permalink)
So I lost my mobo in a power surge which apparently went right through my EVGA 750 SuperNova.
The board is bricked.
But when I connect the PSU to another pc it boots and runs fine.
So, here's my question as I buy a new mobo:
Is it safe to assume the PSU is fine andso safe to use on the new mobo?
Or could it be damaged and no longer be safe to use?
Cheers.

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    BennyM
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    Re: MOBO fried in surge past the PSU 2018/08/29 13:45:38 (permalink)
    Hello, 
     
    If you were able to test the power supply in another system and it worked then you should be able to use it with the new motherboard but if you would like to set up a RMA for piece of mind. feel free to contact us 24/7 by contacting Customer Support Line 1 (888) 881-3842.
    #2
    Cool GTX
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    Re: MOBO fried in surge past the PSU 2018/08/29 14:03:42 (permalink)
    Wow that hurts
     
    You were plugged directly into wall outlet --- no surge protector ?
     
    I would assume nothing at this point -- test everything
     
     

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    Mower
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    Re: MOBO fried in surge past the PSU 2018/08/29 14:07:46 (permalink)
    The PSU was in a surge protect, the spike traveled though the PSU and into the gigabyte board that has no surge protection like say ASUS boards have.  Never another Gigabyte board again.
    I know because I was right there when it happened.
     
    Thanks for the RMA offer but mailing that heavy PSU to EVGA along with insurenice is pricey. 

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    #4
    Cool GTX
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    Re: MOBO fried in surge past the PSU 2018/08/29 14:18:00 (permalink)
    Snap, time for a better surge suppressor then
     
    Shipping is high - but, you do not need to ship Cables or AC cord - save some weight
     
     
    Which PSU ?
     
     
    some PSU are on sale today Mid Week Madness

    850 BQ $39.99    with free ground ship
     
    Also check EVGA eBay Store

     


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    #5
    Mower
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    Re: MOBO fried in surge past the PSU 2018/08/30 04:06:45 (permalink)
    Cool GTX
     Which PSU ?
     



    It's NEX750B, thanks.

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    #6
    rjohnson11
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    Re: MOBO fried in surge past the PSU 2018/08/30 04:16:04 (permalink)
    Mower
    The PSU was in a surge protect, the spike traveled though the PSU and into the gigabyte board that has no surge protection like say ASUS boards have.  Never another Gigabyte board again.
    I know because I was right there when it happened.
     
    Thanks for the RMA offer but mailing that heavy PSU to EVGA along with insurenice is pricey. 


    I believe ASRock has full spike protection as well. 

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    #7
    Mower
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    Re: MOBO fried in surge past the PSU 2018/09/07 04:06:46 (permalink)
    So as I move to replace the MOBO can I safely assume the PSU is still safe to use?

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    bg8780
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    Re: MOBO fried in surge past the PSU 2018/09/07 11:11:25 (permalink)
    Grab an UPS. 1500va is plenty
    #9
    Mower
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    Re: MOBO fried in surge past the PSU 2018/09/07 11:30:44 (permalink)
    bg8780
    Grab an UPS. 1500va is plenty




    Thanks dude but doesnt answer the question of how reliable is the PSU given the above info.

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    bcavnaugh
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    Re: MOBO fried in surge past the PSU 2018/09/07 11:58:28 (permalink)
    Given it is a very low end Bronze Power Supply it is as good as your House Power Provides.
    https://www.evga.com/articles/00709/ This tells me time for you to buy a New PSU.
    https://www.evga.com/products/pdf/120-PB-0750-KR.pdf
     
    post edited by bcavnaugh - 2018/09/07 12:11:55

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    Mower
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    Re: MOBO fried in surge past the PSU 2018/09/07 12:06:40 (permalink)
    Okay llet me repahrase the question:
     
    Given that a power surge traveled through the PSU and fried my MOBO (it's dead), is the PSU liable to be damaged by that same surge or is it likely still going to be safe on the new mobo?  This PSU was tested afterwards as working on a separate mobo and it posts and the pc boots fine.

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    #12
    bcavnaugh
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    Re: MOBO fried in surge past the PSU 2018/09/07 12:09:59 (permalink)
    Any PSU for the most part that that is in working condition can be used but Power Supplies are Not Surge Protectors.
    I would NEVER Plug in a Computer PSU in a Wall Socket, Ever.
    A UPS as posted above or a very good Surge Protector.
    Your PSU is over 5 Years old so you may not be under any warranty.
    post edited by bcavnaugh - 2018/09/07 12:33:40

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    Sajin
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    Re: MOBO fried in surge past the PSU 2018/09/07 12:13:32 (permalink)
    I would rma the psu just for peace of mind.
    post edited by Sajin - 2018/09/07 12:21:38
    #14
    Mower
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    Re: MOBO fried in surge past the PSU 2018/09/07 12:42:07 (permalink)
    I would never be fool enough to not use surge protectors, the issue was caused by me when I unplugged the PSU from the surge/short and sparks shot across the plug leads.  That immediately fried the MOBO but I assume left the PSU okay.  Any chance this PSU was damagewd by the surge/short and will damage the new mobo?
    Is there any point in RMAing this PSU?
     
    Date Purchased: 09/11/2015
    Date Registered: 10/12/2015 4:13:58 AM
     
    Cheers!

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    bcavnaugh
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    Re: MOBO fried in surge past the PSU 2018/09/07 12:54:55 (permalink)
    Mower
    I would never be fool enough to not use surge protectors, the issue was caused by me when I unplugged the PSU from the surge/short and sparks shot across the plug leads.  That immediately fried the MOBO but I assume left the PSU okay.  Any chance this PSU was damagewd by the surge/short and will damage the new mobo?
    Is there any point in RMAing this PSU?
     
    Date Purchased: 09/11/2015
    Date Registered: 10/12/2015 4:13:58 AM
     
    Cheers!


    I would Not use that Surge Protector any longer.
    Are you sure it is not only a Power Strip and not a real Surge Protector?
    So we all know and do not use this Surge Protector what is the Make and Model?

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    #16
    Cool GTX
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    Re: MOBO fried in surge past the PSU 2018/09/07 12:55:24 (permalink)
    Mower
    Any chance this PSU was damagewd by the surge/short and will damage the new mobo?




    The answer to your question is:    YES, it's possible the PSU was damaged & testing it is the only way of knowing if it is damaged
     
    Because the only alternative is plug in the new MB & crossing your fingers
     
     

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    Nutts
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    Re: MOBO fried in surge past the PSU 2018/09/07 19:58:25 (permalink)
    I've have had this happen with hardware be for and the power supply was fine. Do you own a multi meter ? If Yes you can test all the rails to see if they are with in spec then allow the psu to run for 30 mins and retest.
    I would say you could do it under load by adding in case fan's old HD's to simulate load. Make sure if you use HD's to not stack them as they had a board exposed on the bottom.
    They Do sell Psu tester that you plug in to the 24port, 8port and 4 port is most common with a LCD if you think using a multi meter is beyond your tech ability.
    I also made sure it could never happen again. And I got a BBU/UPS. It sounds more like you had a brown out as most surge suppressor have MOSFET and they blow when they hit over current/voltage.
     
    For some reason the links keep getting removed
    Look up { 24 pin layout schematic } for the Pin lay out
    Look up { PSU tester } on amazon
     
     
    post edited by Nutts - 2018/09/07 20:13:47

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    #18
    EVGATech_GabrielT
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    Re: MOBO fried in surge past the PSU 2018/09/08 03:42:33 (permalink)
     
     
    If the power supply worked when tested with another PC it would be safe to use. Piece of mind would be testing with a multi meter as suggested above or RMA. 
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    bg8780
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    Re: MOBO fried in surge past the PSU 2018/09/08 08:12:49 (permalink)
    Mower
    bg8780
    Grab an UPS. 1500va is plenty




    Thanks dude but doesnt answer the question of how reliable is the PSU given the above info.




    You're right, sorry. Answer is yes, the PSU is "safe" to use. If I were you, I would upgrade to a better unit and pick up an UPS so this doesn't happen again.

    I have all my equipment on an UPS. Network stack is on an UPS. TV, Shield TV, game consoles. All on an UPS of some sort. It will save you money in the long run.
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    whiskers54
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    Re: MOBO fried in surge past the PSU 2018/09/08 10:56:03 (permalink)
    Mower
    I would never be fool enough to not use surge protectors, the issue was caused by me when I unplugged the PSU from the surge/short and sparks shot across the plug leads.  That immediately fried the MOBO but I assume left the PSU okay.  Any chance this PSU was damagewd by the surge/short and will damage the new mobo?
    Is there any point in RMAing this PSU?
     
    Date Purchased: 09/11/2015
    Date Registered: 10/12/2015 4:13:58 AM
     
    Cheers!




    Mower,
     
    You are saying a short occurred when you unplugged the PSU. Did this short cause a circuit breaker to trip? Were you also experiencing bad weather to cause you to unplug the PSU from the surge protector? You didn't say why you did this.
     
    I have found that when unplugging a device(s) from a power source, in this case your surge protector, you can sometimes get those spikes. Generally, they are associated with some sort of ongoing power draw after which is usually noticed during a break in the circuit such as unplugging the PSU. If that load/power draw was severe enough it should have caused a circuit breaker to trip. So I doubt that you caused it but instead discovered what I mentioned previously.
     
    Is that PSU any good? It's hard to say. You can run tests on it using a volt meter and the voltages may be correct. But this still may not give you the full picture. Here's an example of what I mean:
    Using your vehicles HVAC system there will be a fan that moves the air and a resistor block for voltage/speed control. Stay with these two items. The resistor block gets burned up so after checking the voltage (which are in specs) you replace it only to have it happen again 3 weeks (or longer) later. Rinse and repeat. This time it is 1 week later and it fails again and yet the voltage is well within spec. Now you're dealing with an intermittent issue. You get that with electronics. Replacing the resistor block and the fan cures the problem. In this case it turned out that the fan was the culprit. As the conditions changed with the fan operation it caused voltage/amperage to change causing an increase in current draw which eventually caused the resistor block to fail. Again, intermittent issues are sometimes very hard to duplicate.
     
    Here's something else to think about. What if the motherboard was the initial problem and not the PSU or surge protector? I had this happen to me. There are too many variables. You just don't know and are just guessing. It's the not knowing that leaves a bad taste of uncertainty lingering around.
     
    Personally, if I was in your situation I would weigh the cost of a new PSU VS the cost to RMA and let those numbers do the talking.
    Considering that motherboards aren't that cheap and you have to get one I would replace both the PSU and surge protector and hope that nothing on the bad motherboard failed also.
     
    Sorry for the length of this post. Good luck in your decision(s).
     
     
     
     
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