Re: Last time I buy something from EVGA
2018/02/10 08:04:30
(permalink)
I've not called the 24x7 support because I'm in Argentina (I bought the videocard through Amazon on a trip to New York). I'm already losing money without a working video card and I don't want to continue losing it by making several calls to solve this issue.
Look at the following messages from customer support (and this was after several days of messages describing the problem):
2/3/2018 11:21:20 AM
Buenas Tardes Mariano,
Your RMA has been started and I sent you an email with a confirmation. Please allow 1-3 business days for your RMA to be reviewed and approved. You will receive additional details when it is approved, thank you.
Saludos,
EVGA
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2/9/2018 8:16:24 PM
Hello,
I will send a message to our LATAM support to make sure they know your request is still pending approval.
regards,
EVGA