Hello all. I have been away from the forums, and my “new” build, for a while dealing with some life issues that popped up but am now trying to get this project wrapped up. Short version of the back story is that I bought all the components for this build just as the KPE 2080 Ti was released, put it all together, had a dead CPU and replaced it, and the system was up and running great. I ordered the Hydro Copper block for the GPU the day it was available, broke the system down to install the water block, got it installed, and then life happened. I recently started up the build again and got it all put together. Ran a full leak test on the loop with no issues, and powered everything up. After updating drivers, Windows, and the BIOS I commenced with the stress testing. After a full 24 hours of AIDA 64 on the CPU with a peak CPU temp of 74. Not bad for a 9900K at 5 GHz all core. Then I moved onto the GPU.

I did not change anything from when the card was on its AIO and the OC is a mild +100 to the core and +300 to the memory. I ran a few Timespy and Firestrike runs and they went smooth. Peak GPU temp through all the testing was 41C and everything looked to be going great. When I get back to the system after work yesterday I fired up BF5 and Metro Exodus to experience the Ray Tracing goodness and the problems began. Without any warning I start getting what I believe are artifacts followed by a complete system lock up. After a few minutes the system will reboot and seems to function normally until I go to do anything more than web browsing. Any attempt to play a game, or run a benchmark eventually leads to the same result of artifacts and a lock up. Sometimes it’s 5 minutes, other times it’s at the menu.

So that’s what I’m dealing with. I am at a loss for what to do next. I dread having to tear down the system for an RMA but obviously will if that’s what’s required. Literally the only thing that has changed in the system is the addition of the HC water block and a couple months of non-use while sitting safely in its box. Any advice would be greatly appreciated. I will try to add some pics if I can figure it out. Thank you all.

Link to Imgur pics- https://imgur.com/a/Oo9xIWz

i would put cpu and gpu at stock settings
and might check the cable two the monitor .
check gpu in another pc if you can .

Call support and get going on the RMA. 
 
 

Yep, looks like a vram issue to me.

BIOS logo + artifacts?  Surely RMA time for that GPU unfortunately because that rules out windows/Nvidia drivers all together.

Crimson did you test the card with the AIO on it?  It may be worth a shot to see if reinstalling it makes it work fine as i had artifacts only after the waterblock was installed.  Ive since corrected the issue however before rma it may be worth a shot.

You will have to install the original cooler for RMA.  Its worth a shot.  I promise you its very possible you have a short causing the issue or maybe even high memory temps on the GPU (as someone told me).  If you do re install the AIO and it works its worth trying the waterblock install again.  What i did different was i set the waterblock on a box and then installed the gpu to it.  So basically the gpu was upside down.  Line the holes up with the standoffs and install holding pressure on the area that the gpu die is  at.  Install those 4 screws while holding pressure still.  Work in an x pattern across the whole board tightening the screws.  I didnt remove pressure untill all were snug.  Dont get crazy with tightening the screws. Thats really all i did different.

I followed the instructions that came in the box and followed the advice in other threads when we all first got our water blocks. I’m sure it’s nothing installation related. Way too much money involved to go at it in any other form than gently. 😁

the_Scarlet_one
Do the artifacts show up immediately upon boot? If so, it’s most likely a short or something isn’t connected properly.

Following the directions perfectly can still lead to something very small being missed or a very minor adjustment needing to be made During the install. Definitely check with the stock cooler installed and see if it will work.

EVGA does not offer an install service that I know of, but you may be able to find someone local that can help you and also double check the card if it works with the stock cooler.

Have you used EKWB or EVGA waterblocks in the past?

The card worked just wonderfully before the installation of the water block. When it comes to my experience with water cooling I am by no means an expert but have successfully installed 6 EKWB blocks on to various cards in the last few years including the two Founders Edition 1080 Ti cards that are still in my functioning system.

I won’t get a chance to pull everything apart for at least a few days but I will try reseating the block to see if that helps. If not, I will reinstall the AIO and see what happens. Has EVGA updated the installation instructions somewhere to include the various tips and tricks found here on the forums? I know I followed the original instructions to the letter but I will certainly try it again.

Crimsonghost99

the_Scarlet_one
Do the artifacts show up immediately upon boot? If so, it’s most likely a short or something isn’t connected properly.

Following the directions perfectly can still lead to something very small being missed or a very minor adjustment needing to be made During the install. Definitely check with the stock cooler installed and see if it will work.

EVGA does not offer an install service that I know of, but you may be able to find someone local that can help you and also double check the card if it works with the stock cooler.

Have you used EKWB or EVGA waterblocks in the past?

The card worked just wonderfully before the installation of the water block. When it comes to my experience with water cooling I am by no means an expert but have successfully installed 6 EKWB blocks on to various cards in the last few years including the two Founders Edition 1080 Ti cards that are still in my functioning system.

I won’t get a chance to pull everything apart for at least a few days but I will try reseating the block to see if that helps. If not, I will reinstall the AIO and see what happens. Has EVGA updated the installation instructions somewhere to include the various tips and tricks found here on the forums? I know I followed the original instructions to the letter but I will certainly try it again.

I wish they had more details in the instructions for these blocks as its apparent they are finicky to installation, at least to a first time installer.  My issue was just the installation.  After redoing it and following others instructions (that are not in the evga instructions) i was able to resolve my issues.  


 
I would give it another shot. 

Does anyone know how much space should be between the water block and the GPU die?  I ask because on mine it looks to have a gap the width of a quarter.  This may be normal but i dont know.  I had the same issues as the OP before re-installing my waterblock.

Well, final update on this one. I reinstalled the original AIO and commenced with testing. However, I did not get far. System would not post and kept giving me a post code of 97 Load VGA BIOS. All the LED’s on the card turned on as they should but the OLED never did anything. Not even a flicker of life. I tried the obligatory clearing of the CMOS as well as a BIOS flashback but to no avail. Finally broke down and called EVGA. RMA process initiated.