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Issues with rma replacement card.

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Durkik
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2017/06/09 20:09:40 (permalink)
Before I apply for another RMA. Just wanted to check with any support in here.
 
A few weeks ago I RMA'd a fried 780 that i'd had for almost 3 years. While I waited for the replacement I was running the video card I used prior to the 780 with little problem. After finally getting the new card I spent around 3 hours just getting it recognized as an nvidia card(windows 7 Issue apparently with gpu drivers). It ran fine for approximately 2 hours before it started failing.
 
At first it would pop in and out of black screen with a driver failure message. Left the game and restarted the computer. After this the computer would hang or crash after a short time of use. One time the screen simply went black and the fans went nuts. I use gpu-z to track temperatures and the highest I ever saw it go was 61 degrees celsius.
 
I've double checked the drivers and tried reseating it several times but it does not improve. I've since gone back to the old card and everything is running fine. Is this likely the card? I don't have a spare rig to test anything else.
 
My system is:
windows 7 64 bit
asus p8z68-v/gen3 Mobo
intel I7-2700k processor
4x Corsair vengeance ddr3 1699mh 4gb ram sticks
Kingwin kx-1000 modular power supply
  
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5 Replies Related Threads

    Sajin
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    Re: Issues with rma replacement card. 2017/06/09 22:09:18 (permalink)
    Could be a psu related issue. How old is your psu? Which older card are you using?
    #2
    Durkik
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    Re: Issues with rma replacement card. 2017/06/09 23:27:01 (permalink)
    PSU is about 5 years old and i'm using an AMD radeon hd 6870 right now.
    #3
    Sajin
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    Re: Issues with rma replacement card. 2017/06/09 23:50:28 (permalink)
    The 780 will use more power than the 6870. I would take the 780 to a local computer repair shop to have it tested, or try a new psu in your rig since your psu is out of its warranty period.
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    bcavnaugh
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    Re: Issues with rma replacement card. 2017/06/10 08:49:57 (permalink)
    KINGWIN KX-1000 1000W ATX 12V v2.2, EPS 12V v2.91, and SSI EPS 12V v2.92 SLI Ready CrossFire Ready 80 PLUS BRONZE Certified Modular Active PFC Power Supply
     
    Time for a new Power Supply.
    Why did you need to RMA your First Card?

    Associate Code: 9E88QK5L7811G3H


     
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    Durkik
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    Re: Issues with rma replacement card. 2017/06/17 01:20:00 (permalink)
    bcavnaugh
    Why did you need to RMA your First Card?



    Sorry missed this part of the post. Something in the card melted.
     
    Ordered and tried a new power supply as well as did a clean install of windows 10(Had 7 previously). Still not working. $300.00 in unnecessary upgrades and $100 in shipping plus 2 months without a decent card has me pretty irked.
     
    New PSU: EVGA SuperNOVA 850 G3, 220-G3-0850-X1, 80+ GOLD, 850W Fully Modular, EVGA ECO Mode with New HDB Fan
    post edited by Durkik - 2017/06/17 01:23:11
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