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Is this new or refurbished?

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matthewy
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2018/02/07 12:08:56 (permalink)
Hi guys new to the forum here. I am looking to purchase a EVGA GTX 980 SC Gaming ACX 2.0GA off of craigslist local. Guy says it new but my concerns are the box it is in doesn't look like what you see everywhere else. I posted pic of box.

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23 Replies Related Threads

    bcavnaugh
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    Re: Is this new or refurbished? 2018/02/07 12:37:05 (permalink)
    You would have to ask the seller on craigslist.
    Shrink-wrap is easy to re-Shrink-wrap
    Enter the Serial Number Here to show you about the card https://www.evga.com/support/guestregister.asp
     
    post edited by bcavnaugh - 2018/02/07 12:38:13

    Associate Code: 9E88QK5L7811G3H


     
    #2
    Sajin
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    Re: Is this new or refurbished? 2018/02/07 13:17:54 (permalink)
    Recertified.
    #3
    the_Scarlet_one
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    Re: Is this new or refurbished? 2018/02/07 13:41:35 (permalink)
    New never comes in a brown box. Like Sajin stayed, it is decertified.

    Get the serial number and you can see how many days are remaining under warranty.
    #4
    Doomed83
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    Re: Is this new or refurbished? 2018/02/07 13:50:20 (permalink)
    Definitely looks like an EVGA RMA box.




    #5
    matthewy
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    Re: Is this new or refurbished? 2018/02/07 15:14:44 (permalink)
    thanks guys what would be a good price on this GPU. He is asking $300
    And is a recert card just as good as new? says on website 382 days of warranty left.
    post edited by matthewy - 2018/02/07 15:18:15
    #6
    the_Scarlet_one
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    Re: Is this new or refurbished? 2018/02/07 15:33:55 (permalink)
    I just bought one for $200 locally. It’s 3.5 years old, asking 50% of release price is high for electronics. If you can check the warranty, you can use it as a bargaining chip.
    #7
    bill1024
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    Re: Is this new or refurbished? 2018/02/07 17:02:00 (permalink)
    300 is high for a GTX 980

     Life is too short to carry a cheap pocket knife

       
     
    #8
    the_Scarlet_one
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    Re: Is this new or refurbished? 2018/02/07 17:03:31 (permalink)
    bill1024
    980Ti are selling for more than 300$. Like 350-400$ The
    TitanX will sell for 450-550 on a forum. They are selling on ebay for 650-775 +shipping$ right now
    300 for a Titan X is a bargen today.



    Read OP again: EVGA GTX 980 SC Gaming ACX

    No TI. just a 980.


    You edited, lol! Striking my previous.
    #9
    Dr.Death
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    Re: Is this new or refurbished? 2018/02/08 07:48:38 (permalink)
    the_Scarlet_one
    New never comes in a brown box. Like Sajin stayed, it is decertified.

    Get the serial number and you can see how many days are remaining under warranty.

    yes they did a 980ti was in a plain brown box and sold as new first quality  [ 06G-P4-0998-KR ]  this was asked here at evga a lot of times in the forums  on why that one
     
    https://www.evga.com/products/specs/gpu.aspx?pn=3f054106-54ba-44f7-b308-2cb0ea733de6
     
    some where here at evga  theres a code list  to show like if the cards part number is RX that refrebished   KR is first quality   and so on .. 
     
    B-stock / refurbish  P/N: 06G-P4-3996-''RX''
     
    https://www.evga.com/products/productlist.aspx?type=8&family=GeForce+900+Series+Family&chipset=GTX+980+Ti
     
    this may help?
    https://forums.evga.com/03GP43663KR-vs-RX-m2035492.aspx
     
     
    thing is when you deal with that criges list or ebay    and not a name store  like newegg ebay or something   you do this at your own risk  and no one to blame but yourself if it don't work out
    post edited by Dr.Death - 2018/02/08 08:05:38
    #10
    the_Scarlet_one
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    Re: Is this new or refurbished? 2018/02/08 08:20:14 (permalink)
    Dr. Death, I forgot about that one 980ti! You are correct.
    #11
    Dr.Death
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    Re: Is this new or refurbished? 2018/02/08 09:07:10 (permalink)
    ya, its easy  .  evga make so many models or the same card line  it whats a joke   like the 980ti classy  they had 5 or so models of it selling at the same time  ? why ?? just make one solid classy or ssc   not several  of the same card line  .   what one do I get ? the 0090 or 4996 or 2274 or 4773   the the best one was that 980ti classy REF   that was nothing but a reference clocked card ??  a lot of guys found that out after the fact and thought they got a ''real'' classy  but  got ripped . 
     
     
    • Base Clock: 1000   MHZ
    • Boost Clock: 1076 MHz
    https://www.evga.com/products/Specs/GPU.aspx?pn=a66a54fd-9741-4fab-af24-22bc317106f0
    post edited by Dr.Death - 2018/02/08 09:11:34
    #12
    Sajin
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    Re: Is this new or refurbished? 2018/02/08 11:40:27 (permalink)
    EVGA will be able to tell you if the card is recertified or not. Give them a call... https://www.evga.com/about/contactus/
     
    Note: You'll need the serial number & part number to find out.
    #13
    Dr.Death
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    Re: Is this new or refurbished? 2018/02/08 12:03:21 (permalink)
    the guy should not be ashamed to give you the part number   ..  nothing wrong with that   and check the suffix   RX or KR  or what ever 
    • Limited 5 Year: -GR
    • Limited 3 Year: -K1, -K2, -KB, -KR (Before 1/1/11)
    • Limited 90 Day: -RX (Recertified parts)
    for the graphics cards its   3 year standard [KR ]    or 1 year  RX (Recertified parts)    you can see this in there product pages of new GPU's and B stock  GPU's
     
    don't know if he would want to give you the SN#   then like sajin said contact evga on whats up new or referb ,  or if you can transfer warrantee  , or if any is left depending  on how the sale date goes on it if you don't get bought as new from a authorized retailer / proper sales receipt  .
     
    in the end it going to be a KR new or a RX referb/ b stock  
     
    example
     
     06G-P4-0998-KR = new / first quality
     
     06G-P4-0998-RX = referb /b stock
     
     
    I think that box he shows is more to black with the evga logo with out all the sales hype all over it   is good to go  and a true evga factory boxing  - my buddy said his came from newegg in that same box   [not like the light brown one I showed in the link above  ]  so did mine after I check it in the junk closet  and also mine was in a smaller rectangle box   not that larger looking square one
     
    just see to get the part number and if can the Sn# and drop evga support a quick E-Mail 
     
    good luck 
     
    980ti hybrid box  I got factory sealed ''KR'' from newegg brand new   and registered as new first quality with EVGA .  part # and SN# barcodes and all on a sticker on the box as same as on the back of the card 
     
     

    post edited by Dr.Death - 2018/02/08 14:57:00
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    joeymir
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    Re: Is this new or refurbished? 2018/02/08 14:47:41 (permalink)
    As other stated, definitely a refurbished/re-certified card. They can be either cards that came from people using step up program or cards that have been fixed & tested working from EVGA to my knowledge. As long as the cards work you shouldn't have any issues. I will say I've never received a brown box that had been sealed though. Perhaps my memory just serves me wrong.

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    EVGA_Lee
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    Re: Is this new or refurbished? 2018/02/08 14:53:12 (permalink)
    Technically, it is possible to get a new card in a brown box.  Although most DOA replacements (e.g. RMA w/in 30 days of purchase) are typically shipped in retail packaging, some special situations could result in a new product being sent in a brown box to fulfill an RMA.  If this is the case, then running the S/N through the guest register would only show the card's original shipping date, which would show the shipping date for the original card. 
     
    Percentage-wise, this is most likely an RMA received that was never opened (this would likely still have a -KR) or a B-Stock purchase (-RX).
    #16
    Dr.Death
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    Re: Is this new or refurbished? 2018/02/08 15:00:38 (permalink)
    EVGATech_LeeM
    Technically, it is possible to get a new card in a brown box.  Although most DOA replacements (e.g. RMA w/in 30 days of purchase) are typically shipped in retail packaging, some special situations could result in a new product being sent in a brown box to fulfill an RMA.  If this is the case, then running the S/N through the guest register would only show the card's original shipping date, which would show the shipping date for the original card. 
     
    Percentage-wise, this is most likely an RMA received that was never opened (this would likely still have a -KR) or a B-Stock purchase (-RX).




     
    so your saying from my box  above Newegg is selling 2ed's as new first quality card s ???  if so is this how YOUR  authorized  retailers work with your products ?
     
    ''Percentage-wise, this is most likely an RMA received that was never opened (this would likely still have a -KR)''
     
    so this info is not up front when I registered the card that it was a RMA card sold as new by YOUR  authorized  retailer   / Newegg .  that it was someones RMA    with a KR #
    post edited by Dr.Death - 2018/02/08 15:22:59
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    Dr.Death
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    Re: Is this new or refurbished? 2018/02/08 15:44:39 (permalink)
    whats the matter no answer to give now  evga man ??? hmmmmm....
    #18
    EVGA_Lee
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    Re: Is this new or refurbished? 2018/02/08 15:50:47 (permalink)
    Dr.Death
    EVGATech_LeeM
    Technically, it is possible to get a new card in a brown box.  Although most DOA replacements (e.g. RMA w/in 30 days of purchase) are typically shipped in retail packaging, some special situations could result in a new product being sent in a brown box to fulfill an RMA.  If this is the case, then running the S/N through the guest register would only show the card's original shipping date, which would show the shipping date for the original card. 
     
    Percentage-wise, this is most likely an RMA received that was never opened (this would likely still have a -KR) or a B-Stock purchase (-RX).



    so your saying from my box  above Newegg is selling 2ed's as new first quality card s ???  if so is this how YOUR  authorized  retailers work with your products ?

    Not at all.  I think you misunderstood what I meant.  When I said it's possible to get a new card in a brown box, I was only referring to RMA situations after sending back the original card.  With regard to the 980 Ti Classified you posted above, that was another unique situation where we shipped those cards, new cards, in brown boxes because we didn't have larger boxes available at the time.
     
    Let me clarify our warranty suffix policy:
     
    -KR simply stands for a 3-year warranty from the original purchase date (or ship date, if you do not have an invoice).  It doesn't have any additional meaning like "new" or "first quality".  If you are purchasing from an authorized reseller or EVGA.com, then a -KR must be a new card.  However, recertified -KR products that are shipped out as an RMA replacements will generally use a -KR suffix, but the warranty is restricted to the remaining time on the customer's warranty.
     
    -RX products are generally what you'll find on our B-Stock list on EVGA.com.  Our authorized resellers occasionally sell -RX products, but the store page is clearly marked with an -RX suffix.
     
    The reason I use "generally" and "likely" is only due to a limited exception - in some cases, the part number sent back from an RMA replacement may have a different warranty suffix than the one you sent in.  For example, send in a -KR and receive an -RX back.  Regardless, it doesn't change your warranty, nor does it change the quality of the replacement card you receive back.
     
    However, I reiterate that if you're purchasing a -KR product from an authorized reseller or EVGA.com, then the product will be new-in-box.
    #19
    EVGA_Lee
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    Re: Is this new or refurbished? 2018/02/08 16:11:17 (permalink)
    Dr.Death
    EVGATech_LeeM
    Technically, it is possible to get a new card in a brown box.  Although most DOA replacements (e.g. RMA w/in 30 days of purchase) are typically shipped in retail packaging, some special situations could result in a new product being sent in a brown box to fulfill an RMA.  If this is the case, then running the S/N through the guest register would only show the card's original shipping date, which would show the shipping date for the original card. 
     
    Percentage-wise, this is most likely an RMA received that was never opened (this would likely still have a -KR) or a B-Stock purchase (-RX).




    so your saying from my box  above Newegg is selling 2ed's as new first quality card s ???  if so is this how YOUR  authorized  retailers work with your products ?
     
    ''Percentage-wise, this is most likely an RMA received that was never opened (this would likely still have a -KR)''
     
    so this info is not up front when I registered the card that it was a RMA card sold as new by YOUR  authorized  retailer   / Newegg .  that it was someones RMA    with a KR #


    Since you edited your post:
     
    My post was in response to the OP's post, not yours.  If you purchased a -KR product from Newegg, an authorized reseller, or EVGA.com, then it is a new product.
    #20
    Dr.Death
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    Re: Is this new or refurbished? 2018/02/08 16:11:53 (permalink)
    so I pull up my  evga products and this card and  This product carries a three (3) year limited warranty from your purchased date.
     
    Part Number: 06G-P4-1996-KR
    Part Desc: EVGA GeForce GTX 980 Ti HYBRID GAMING

    Place Purchased: NewEgg
    Purchase Date: 06/26/2016
    Date Registered: 6/30/2016 7:41:48 PM
     
    Warranty Information:                This product carries a three (3) year limited warranty from your purchased date.
    Extended Warranty Information:
    Extended Warranty: Not Purchased Within 90 Days Window.
    Return Merchandise Authorization (RMA)
     
    ... ECT.....


     
    so with that its safe to assume its  new not rma recirt. KR   or that info would be in that statements place  , right ?  like you got 6 months left on the warrantee  
     
     
    #21
    EVGA_Lee
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    Re: Is this new or refurbished? 2018/02/08 16:30:30 (permalink)
    Dr.Death
    so I pull up my  evga products and this card and  This product carries a three (3) year limited warranty from your purchased date.
     
    Part Number: 06G-P4-1996-KR
    Part Desc: EVGA GeForce GTX 980 Ti HYBRID GAMING

    Place Purchased: NewEgg
    Purchase Date: 06/26/2016
    Date Registered: 6/30/2016 7:41:48 PM

    Warranty Information:                This product carries a three (3) year limited warranty from your purchased date.
    Extended Warranty Information:
    Extended Warranty: Not Purchased Within 90 Days Window.
    Return Merchandise Authorization (RMA)

    ... ECT.....


     
    so with that its safe to assume its  new not rma recirt. KR   or that info would be in that statements place  , right ?

    The fact that it's -KR and that you attest that you purchased it from Newegg tells me that it is a new card. 
     
     
    #22
    Dr.Death
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    Re: Is this new or refurbished? 2018/02/08 16:46:58 (permalink)
    sure aint much assurance on that now for me  . kinda feel duped a tad bit   all that flim flaming with cards like I showed about like the 980tis class's   7 classys with different part numbers and one at reference specs  that fooled a lot of folks with that one -one in a brown plain box  ,ect... ,   and now boxes you cant trust if its a real retail or something there pushing off as retail ??   don't you guys got any set standards ? like this is our retail box and retail only ?  no we use what ever is handy at the moment and you then guess at it all   ..lol 
     
    whats next I need a rma and bee told this cards warrantee has well past run out but I show by date it still should have  1 year or what ever ??  surprise !!! 
     
    not that theres anything wrong with this card I got  I'm satisfied overall, but  now I just don't know about your selling practices  on what to trust    this box that box this part number that part number  and the part numbers down the street    it a classy but withch one is the real classy . please stand up .. 
     
    stock in evga trust   down 60%  on todays market .   learn something new everyday , and know better next time  .  I guess now that little savings over the MSI card at the time don't look so good today 
     
     
    thing is shipping new cards in what you and looks to be now  recert, rma, rferb,  boxing don't help and gives reason to doubt  on any of this now  , cause now I cant be 100% sure I did get a NEW FIRST QUAILITY card ..  thanks for this and now stuck in mind the next time I need to buy  ..
    post edited by Dr.Death - 2018/02/09 06:30:01
    #23
    Dave3d
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    Re: Is this new or refurbished? 2018/02/09 12:15:48 (permalink)
    I got my initial Titan X in a retail package.
    But, every single card I have gotten from RMA has been in that brown box, with the wrapping on the outside (which is terrible, because it actually has SO much static electricity from just the clear wrapping that its rediculous. You have to de-staticify (TM) yourself before even opening the plastic outer).
    But, thats what I would expect, since they tell you to keep everything else except the video card when you send it in.
    But, again, all of my cards I have gotten back have been -KR cards, which = a retail card (certified retail that didnt fail their testing, I assume, because a LOT of them had major issues, like DP ports that didnt work, or were OC'ed from some other user, or just crashed and/or rebooted my machine).
     
    Its up to the OP to say if they want to buy it or not.
    At least get the part number, to make sure its not a regular card being sold as a higher tier card.

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