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Intel Recalls Boxed Xeon E-2274G Processors Due to Inadequate Stock Cooler Effectiveness

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rjohnson11
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2019/11/15 01:12:42 (permalink)
https://www.techpowerup.com/261168/intel-recalls-boxed-xeon-e-2274g-processors-due-to-inadequate-stock-cooler-effectiveness
 
Intel issued a product change notification (PCN) dated November 13, calling for a recall of boxed Xeon E-2274G processors from customers and distributors. The boxed SKU of the E-2274G, which includes a stock cooling solution, has been marked as "discontinued" and "end of life." Intel is offering an E-2274G tray processor (chip-only) as replacement for the returned inventory. The cause for the recall is the cooling solution included in the boxed SKU, which has been found to be insufficient to cool the E-2274G, a 4-core/8-thread processor based on the 14 nm++ "Coffee Lake" microarchitecture, with a rated TDP of 88 W.

The E973708-003 fan-heatsink included with boxed Xeon E-2274G processors is supplied by Foxconn, and has been known to be bundled with Intel's entry-level client-segment processors, such as the Pentium Gold series and Core i3 series (chips with TDP typically rated 65 W or less). It features a thin, circular, all-aluminium heatsink, which lacks a copper core that certain other LGA115x-compatible stock coolers by Intel have. The heatsink makes contact with the CPU over pre-applied TIM on an aluminium surface, with spirally-projecting fins dissipating heat under the fan's airflow. It could be been an oversight bundling such an underpowered cooler with an 88 W TDP processor that's designed for the rigors of mission-critical use-cases such as workstations and small-business servers.
 
Intel certainly hasn't had a lot of good news lately

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#1

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    aka_STEVE_b
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    Re: Intel Recalls Boxed Xeon E-2274G Processors Due to Inadequate Stock Cooler Effectivene 2019/11/15 06:04:13 (permalink)
    Most boxed coolers are pretty junk - but to actually admit it and recall them is a huge deal.  
     Sad for all the people who bought them... good luck.

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    #2
    ty_ger07
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    Re: Intel Recalls Boxed Xeon E-2274G Processors Due to Inadequate Stock Cooler Effectivene 2019/11/15 06:49:01 (permalink)
    What a mess. Send us back what you purchased, and then we will send the chip back to you without a cooler. What a joke. The people who already bought an aftermarket cooler are probably not going to bother. And the people who needed a better cooler will now have no cooler at all. The only way that this makes sense for any customers is if they get a significant refund as well.
    #3
    Cool GTX
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    Re: Intel Recalls Boxed Xeon E-2274G Processors Due to Inadequate Stock Cooler Effectivene 2019/11/15 07:03:45 (permalink)
    ty_ger07
    What a mess. Send us back what you purchased, and then we will send the chip back to you without a cooler. What a joke. The people who already bought an aftermarket cooler are probably not going to bother. And the people who needed a better cooler will now have no cooler at all. The only way that this makes sense for any customers is if they get a significant refund as well.



    +1
     
    Something is Not Adding Up ---> why Not Just recall the cooler ?  Conspiracy theories will multiply "secret CPU recall"
     
    Hey Intel .... just say send us the Cooler & we will give you a $50 rebate or Credit
     
    (excerpt)
     
    "The boxed SKU of the E-2274G, which includes a stock cooling solution, has been marked as "discontinued" and "end of life." Intel is offering an E-2274G tray processor (chip-only) as replacement for the returned inventory."

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    GTXJackBauer
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    Re: Intel Recalls Boxed Xeon E-2274G Processors Due to Inadequate Stock Cooler Effectivene 2019/11/15 07:14:57 (permalink)
    Cool GTX
    ty_ger07
    What a mess. Send us back what you purchased, and then we will send the chip back to you without a cooler. What a joke. The people who already bought an aftermarket cooler are probably not going to bother. And the people who needed a better cooler will now have no cooler at all. The only way that this makes sense for any customers is if they get a significant refund as well.



    +1
     
    Something is Not Adding Up ---> why Not Just recall the cooler ?  Conspiracy theories will multiply "secret CPU recall"
     
    Hey Intel .... just say send us the Cooler & we will give you a $50 rebate or Credit
     
    (excerpt)
     
    "The boxed SKU of the E-2274G, which includes a stock cooling solution, has been marked as "discontinued" and "end of life." Intel is offering an E-2274G tray processor (chip-only) as replacement for the returned inventory."




    "NO!.....but we need that CPU too."  

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    #5
    Hoggle
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    Re: Intel Recalls Boxed Xeon E-2274G Processors Due to Inadequate Stock Cooler Effectivene 2019/11/15 08:03:41 (permalink)
    I wonder how many people buy after market coolers for a Xeon chip like this. It could be a huge issue for Intel as a lot of I.T. staff are trying to keep costs down.

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    #6
    MadmanRB
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    Re: Intel Recalls Boxed Xeon E-2274G Processors Due to Inadequate Stock Cooler Effectivene 2019/11/15 12:15:46 (permalink)
    Intel stock cooler?
    Inadequate?
     
    If only they can do this with all thier boxed coolers....
    AMD can do it
     


    #7
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