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Intel DP67BG motherboard with EVGA GeForce GTX 770 SC W/ ACX Cooler (Doesn't work?)

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Jur1995
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2013/07/11 03:19:49 (permalink)
Hello people,
 
I just purchased the EVGA GeForce GTX 770 SC W/ ACX Cooler and when I installed my GTX 770 on my Intel motherboard, I can't boot Windows. First my motherboard got a 5A code. 5A = Resetting PATA/SATA bus and all devices. And when that was done (I didn't do anything), I got a black screen with a white 0_ in the right bottom corner.
 
My motherboard already has the newest BIOS (BGP6710J.86A.2209.2012.0717.2302). This BIOS is from 07/17/2012 version 2209.
 
This are my system specs:
Motherboard: Intel DP67BG
CPU: i7-2600
GPU: EVGA GeForce GTX 770 SC /W ACX Cooler
RAM: Kingston ValueRAM 8GB DDR3 1333 MHz
PSU: Nexus RX-7000
 
And the GPU is tested on other Intel motherboard chipsets with the newest BIOS (chipsets: P67, Z68 and Z77).
I think my GPU is broken.
post edited by Jur1995 - 2013/07/11 03:24:50
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22 Replies Related Threads

    Jur1995
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    Re:Intel DP67BG motherboard with EVGA GeForce GTX 770 SC W/ ACX Cooler (Doesn't work?) 2013/07/11 04:16:24 (permalink)
    Can anybody help me, please?
    #2
    Wreck3r
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    Re:Intel DP67BG motherboard with EVGA GeForce GTX 770 SC W/ ACX Cooler (Doesn't work?) 2013/07/11 05:58:41 (permalink)
    I have the same config as you but I can get into windows.
     
    I cannot see anything between BIOS menu and windows login screen.
     
    I think you should contact support for the updated VGA BIOS.
    #3
    Jur1995
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    Re:Intel DP67BG motherboard with EVGA GeForce GTX 770 SC W/ ACX Cooler (Doesn't work?) 2013/07/11 06:04:05 (permalink)
    How can I contact them?
    #4
    coolmistry
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    Re:Intel DP67BG motherboard with EVGA GeForce GTX 770 SC W/ ACX Cooler (Doesn't work?) 2013/07/11 06:08:24 (permalink)
    Jur1995

    Hello people,

    I just purchased the EVGA GeForce GTX 770 SC W/ ACX Cooler and when I installed my GTX 770 on my Intel motherboard, I can't boot Windows. First my motherboard got a 5A code. 5A = Resetting PATA/SATA bus and all devices. And when that was done (I didn't do anything), I got a black screen with a white 0_ in the right bottom corner.

    My motherboard already has the newest BIOS (BGP6710J.86A.2209.2012.0717.2302). This BIOS is from 07/17/2012 version 2209.

    This are my system specs:
    Motherboard: Intel DP67BG
    CPU: i7-2600
    GPU: EVGA GeForce GTX 770 SC /W ACX Cooler
    RAM: Kingston ValueRAM 8GB DDR3 1333 MHz
    PSU: Nexus RX-7000

    And the GPU is tested on other Intel motherboard chipsets with the newest BIOS (chipsets: P67, Z68 and Z77).
    I think my GPU is broken.

     
    Have you try test other system pc? Try remove card then reset your CMOS BIOS then try insert new card so try test boot up?
    Post us back if still problem 

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    #5
    Jur1995
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    Re:Intel DP67BG motherboard with EVGA GeForce GTX 770 SC W/ ACX Cooler (Doesn't work?) 2013/07/11 06:11:44 (permalink)
    The card is tested on different Intel motherboards: P67, Z68, Z87 chipset.
     
    Z77 is a mistake.
    #6
    rjohnson11
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    Re:Intel DP67BG motherboard with EVGA GeForce GTX 770 SC W/ ACX Cooler (Doesn't work?) 2013/07/11 06:29:46 (permalink)
    I have asked EVGA if they can review this thread

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    #7
    JoeyC
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    Re:Intel DP67BG motherboard with EVGA GeForce GTX 770 SC W/ ACX Cooler (Doesn't work?) 2013/07/11 06:43:13 (permalink)
    Jur1995

    How can I contact them?

    Good morning Jur1995,
     
    I am sorry to hear about the issues you are having, I will be sending you an email in a few with instructions on how to resolve this. If you have any other questions feel free to contact me directly or post in this thread (JoeyC@evga.com).
     
    Have a nice day 

    Rate my service by going to: http://www.evga.com/myevga/rateus/

    #8
    Wreck3r
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    Re:Intel DP67BG motherboard with EVGA GeForce GTX 770 SC W/ ACX Cooler (Doesn't work?) 2013/07/11 06:49:03 (permalink)
    I am also waiting on EVGA support to find a solution as I mentioned I have an identical problem.
     
    The only difference is that I can get into windows (win 8 x64) but I cannot see anything between the first BIOS screent with Intel logo and the windows login screen, not splash screen.
     
    The only visible thing is "0_" a the bottom left of the screen.
     
    Any info from support or the elusive C3 BIOS would help us both.
     
    Regards 
    #9
    Wreck3r
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    Re:Intel DP67BG motherboard with EVGA GeForce GTX 770 SC W/ ACX Cooler (Doesn't work?) 2013/07/11 06:51:04 (permalink)
    EVGATech_JoeyC

    Jur1995

    How can I contact them?

    Good morning Jur1995,

    I am sorry to hear about the issues you are having, I will be sending you an email in a few with instructions on how to resolve this. If you have any other questions feel free to contact me directly or post in this thread (JoeyC@evga.com).

    Have a nice day 

     
    Please add me also to the recipients address as I am in the same boat.
     
    Regards
    #10
    JoeyC
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    Re:Intel DP67BG motherboard with EVGA GeForce GTX 770 SC W/ ACX Cooler (Doesn't work?) 2013/07/11 06:53:33 (permalink)
    Wreck3r

    EVGATech_JoeyC

    Jur1995

    How can I contact them?

    Good morning Jur1995,

    I am sorry to hear about the issues you are having, I will be sending you an email in a few with instructions on how to resolve this. If you have any other questions feel free to contact me directly or post in this thread (JoeyC@evga.com).

    Have a nice day 


    Please add me also to the recipients address as I am in the same boat.

    Regards

    I just sent an email to you with the instructions. If you need anything else let me know 

    Rate my service by going to: http://www.evga.com/myevga/rateus/

    #11
    Jur1995
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    Re:Intel DP67BG motherboard with EVGA GeForce GTX 770 SC W/ ACX Cooler (Doesn't work?) 2013/07/11 06:54:24 (permalink)
    If the problem is the firmware of the EVGA GeForce GTX 770 SC ACX, I can't flash it. I think I have to send my GPU back to you. BTW, I have bought this GPU via
     
    So, I live in The Netherlands.
    #12
    JoeyC
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    Re:Intel DP67BG motherboard with EVGA GeForce GTX 770 SC W/ ACX Cooler (Doesn't work?) 2013/07/11 06:57:34 (permalink)
    Jur1995

    If the problem is the firmware of the EVGA GeForce GTX 770 SC ACX, I can't flash it. I think I have to send my GPU back to you. BTW, I have bought this GPU via

    So, I live in The Netherlands.

    Not a problem I will work with our EU office to assist you with a replacement.

    Rate my service by going to: http://www.evga.com/myevga/rateus/

    #13
    rjohnson11
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    Re:Intel DP67BG motherboard with EVGA GeForce GTX 770 SC W/ ACX Cooler (Doesn't work?) 2013/07/11 06:57:36 (permalink)
    Jur1995

    If the problem is the firmware of the EVGA GeForce GTX 770 SC ACX, I can't flash it. I think I have to send my GPU back to you. BTW, I have bought this GPU via

    So, I live in The Netherlands.

     
    I live in the Netherlands and if you wish I can assist you with the flashing of your card if you don't live too far from me


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    #14
    Jur1995
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    Re:Intel DP67BG motherboard with EVGA GeForce GTX 770 SC W/ ACX Cooler (Doesn't work?) 2013/07/11 07:01:02 (permalink)
    Oké. Waar woon je? Ik woon in Limburg. Mijn stad is Venray.
    #15
    Jur1995
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    Re:Intel DP67BG motherboard with EVGA GeForce GTX 770 SC W/ ACX Cooler (Doesn't work?) 2013/07/11 07:06:57 (permalink)
    @EVGATech_JoeyC, how can I send my GPU back to EVGA? I bought it in The Netherlands via a webshop. I think I have to send my GPU back to that webshop (azerty.nl) and that Azerty sends it back to EVGA.
     
    P.S. Sorry for my (not so really good) English.
    post edited by Jur1995 - 2013/07/11 07:12:41
    #16
    rjohnson11
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    Re:Intel DP67BG motherboard with EVGA GeForce GTX 770 SC W/ ACX Cooler (Doesn't work?) 2013/07/11 07:08:23 (permalink)
    On the Forums you have to speak English. I will send you a PM in English.
     
    Jur1995

    Oké. Waar woon je? Ik woon in Limburg. Mijn stad is Venray.



    Specs: AMD Ryzen 9 3950X,  Corsair MP600 M.2, 64GB Corsair RGB Dominator,  ASUS Crosshair VIII Hero,  Corsair 1000D, EVGA RTX 2080ti Black

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    #17
    Jur1995
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    Re:Intel DP67BG motherboard with EVGA GeForce GTX 770 SC W/ ACX Cooler (Doesn't work?) 2013/07/11 07:14:25 (permalink)
    @rjohnson11, that is too far away, sorry.
    #18
    Jur1995
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    Re:Intel DP67BG motherboard with EVGA GeForce GTX 770 SC W/ ACX Cooler (Doesn't work?) 2013/07/11 07:42:50 (permalink)
    rjohnson11

    On the Forums you have to speak English. I will send you a PM in English.

    Jur1995

    Oké. Waar woon je? Ik woon in Limburg. Mijn stad is Venray.


     
    Okay, sorry for that.
    #19
    JoeyC
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    Re:Intel DP67BG motherboard with EVGA GeForce GTX 770 SC W/ ACX Cooler (Doesn't work?) 2013/07/11 07:56:09 (permalink)
    Jur1995

    rjohnson11

    On the Forums you have to speak English. I will send you a PM in English.

    Jur1995

    Oké. Waar woon je? Ik woon in Limburg. Mijn stad is Venray.



    Okay, sorry for that.

     
    -Jur1995
     
    I have sent email to our EU office regarding this issue. Please allow a business day for them to follow up with you. If you have any other questions feel free to contact me directly.
     
    Have a nice day 

    Rate my service by going to: http://www.evga.com/myevga/rateus/

    #20
    Jur1995
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    Re:Intel DP67BG motherboard with EVGA GeForce GTX 770 SC W/ ACX Cooler (Doesn't work?) 2013/07/11 07:58:41 (permalink)
    I send my EVGA GeForce GTX 770 SC ACX back to the webshop where I purchased it.
    #21
    JoeyC
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    Re:Intel DP67BG motherboard with EVGA GeForce GTX 770 SC W/ ACX Cooler (Doesn't work?) 2013/07/11 08:14:29 (permalink)
    Jur1995

    I send my EVGA GeForce GTX 770 SC ACX back to the webshop where I purchased it.

    I would recommend working with the EU support agent who recently emailed you. Exchanging the video card at the shop will most likely result with the same issue. Doing a RMA directly with EVGA will ensure that your video card is update to ensure compatibility with your motherboard. 

    Rate my service by going to: http://www.evga.com/myevga/rateus/

    #22
    EVGATech_ChrisB
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    Re:Intel DP67BG motherboard with EVGA GeForce GTX 770 SC W/ ACX Cooler (Doesn't work?) 2013/07/11 09:30:46 (permalink)
    I am posting for anyone that maybe visiting this thread to try and find a solution for your motherboard not displaying a post screen properly with your GTX 770 or GTX 780 Graphics card. I can confirm that some motherboards may require a compatibility update for the firmware on the GTX 770 or GTX 780 graphics card. If you should need this update please email support@evga.com with the EVGA part number of the card in question and request the compatibility update. Once your email is received we will email you the update for your card to assist.
     
     
    Thank You,
    Chris Bencivenga
    chrisb@evga.com



    #23
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