Hello everyone;
 
     I forewarn you that there will be mixed feelings when it comes to what im about to post.  Being someone that "loved" EVGA and would promote this company whenever issues of pc components arise.  I have lost that same respect due to what has just happened to me with the RMA process.  Im a 100% disabled combat veteran that joined the Army 5 days after 911.  So September 16th 2001 im going to basic training knowing that im about to be deployed when everyone is tryng to get out.  I did this for you.  I did this for everyone that enjoys the freedom we have.  The freedom to game, the freedom to do communicate, just the freedom to do exactly what we all do.  I felt this company was an entity that me and every soldier to this day and come to pass would appreciate and respect.  I have had nothing but a great experience dealing with the warranty process until recently.  
Until recently I have had amazing customer service and your techs are awesome.  So much so that I actually sent 2 extremely positive reviews about the last 2 techs I spoke with on the phone for some raffle.  I was just trying to get them promoted. 
 
     I was reassured that if I sent in my card for RMA that ; this is exact from the service ticket on 4/24/2023 10:58:34am:
 
                                   “Yeah, with another card running smoothly in your system, then your 3090 is definitely faulty”. 
 
I've set up a ticket for you to start an RMA with so we can get it replaced for you. Just go here to submit your RMA and get the process started - . Be sure to confirm that the shipping address on your account is correct, and double-check and confirm that the serial number on the product itself matches what you registered to prevent any issues or delays with your RMA.
 
 “So we can get it replaced for you”.   Then my RMA is denied.   I was under the impression that if I sent my card in, it will be replaced.  Being a medically retired veteran I get paid every 4 long weeks and not anything to write home about to be honest.  So every penny of mine is strictly managed.  If I wasn’t convinced that if I spent the $28 in shipping, I would get a replacement.  Its not about the money.  Its more about feeling I have been lied to or like being robbed.  
Apparently there are some surface mounted components that are missing.  This is a second hand card so what has been done before me is not known.  I called evga and spoke with a Chris who is the "Operations Manager" and he told me the card cant be fixed which is why I have been denied and lied to.  I  feel that the card can be fixed and thats exactlyt what im about to do when I recieve it.  
 

Chaos_21
I am surprised you went with the 3090 with your income restraints, you should have gone with a 3060ti, or a 3070. 

@op, they may have repaired or replaced the card but being a second hand GPU there are limits. If things are missing on the card, though it may not be any fault of yours, then possibly their (EVGA) hands are tied and bound by warrant limits.
 
 
What Chris said... (as I was too late apparently)

R3dl3G
The issue is I cannot get in contact with the person I bought the card through after numerous attempts.
I would have never sent the card in if I wasn't reassured by the service tech. By saying "I've set up a ticket for you to start an RMA with so we can get it replaced for you", that to me is saying "We are replacing it". It's not about the money. It's about being told something and then the complete opposite happening.

You weren't lied to. Your card failed inspection, so that is why you were denied...
 

EVGATech_ChrisB
2nd Part of the email mentioned:  "This RMA approval is only approval to return your product; it will be inspected upon receipt to make sure it qualifies for replacement per our warranty terms under "What is not covered by this Limited Warranty", and may be rejected if it falls under any of these terms - https://www.evga.com/warranty/."

I have cleaned up this thread.  OP, I understand why you would feel slighted, but it is critical to include all details when posting about the situation so that we, the forum members, can understand what happened.