oldfresh
New Member
- Total Posts : 85
- Reward points : 0
- Joined: 2021/11/03 17:30:23
- Location: USA
- Status: offline
- Ribbons : 0
.
post edited by oldfresh - 2022/05/03 08:23:58
|
Sajin
EVGA Forum Moderator
- Total Posts : 49131
- Reward points : 0
- Joined: 2010/06/07 21:11:51
- Location: Texas, USA.
- Status: offline
- Ribbons : 199
Re: How to e-mail customer support?
2022/04/08 21:02:44
(permalink)
|
the_Scarlet_one
formerly Scarlet-tech
- Total Posts : 24581
- Reward points : 0
- Joined: 2013/11/13 02:48:57
- Location: East Coast
- Status: offline
- Ribbons : 79
Re: How to e-mail customer support?
2022/04/09 02:39:09
(permalink)
Could you post pictures here, as well, so we can what you are referring to?
|
oldfresh
New Member
- Total Posts : 85
- Reward points : 0
- Joined: 2021/11/03 17:30:23
- Location: USA
- Status: offline
- Ribbons : 0
Re: How to e-mail customer support?
2022/04/09 07:30:39
(permalink)
.
post edited by oldfresh - 2022/05/03 08:24:08
|
Cool GTX
EVGA Forum Moderator
- Total Posts : 30908
- Reward points : 0
- Joined: 2010/12/12 14:22:25
- Location: Folding for the Greater Good
- Status: offline
- Ribbons : 122
Re: How to e-mail customer support?
2022/04/09 08:38:10
(permalink)
|
oldfresh
New Member
- Total Posts : 85
- Reward points : 0
- Joined: 2021/11/03 17:30:23
- Location: USA
- Status: offline
- Ribbons : 0
Re: How to e-mail customer support?
2022/04/09 09:00:09
(permalink)
.
post edited by oldfresh - 2022/05/03 08:24:20
|
oldfresh
New Member
- Total Posts : 85
- Reward points : 0
- Joined: 2021/11/03 17:30:23
- Location: USA
- Status: offline
- Ribbons : 0
Re: How to e-mail customer support?
2022/04/09 09:07:29
(permalink)
.
post edited by oldfresh - 2022/05/03 08:23:27
|
Cool GTX
EVGA Forum Moderator
- Total Posts : 30908
- Reward points : 0
- Joined: 2010/12/12 14:22:25
- Location: Folding for the Greater Good
- Status: offline
- Ribbons : 122
Re: How to e-mail customer support?
2022/04/09 09:59:56
(permalink)
oldfresh here are the pictures links with spacing in the link.
edit cleanup remove photos per op request
post edited by Cool GTX - 2022/05/03 09:35:21
|
oldfresh
New Member
- Total Posts : 85
- Reward points : 0
- Joined: 2021/11/03 17:30:23
- Location: USA
- Status: offline
- Ribbons : 0
Re: How to e-mail customer support?
2022/04/09 10:49:45
(permalink)
.
post edited by oldfresh - 2022/05/03 08:24:35
|
Cool GTX
EVGA Forum Moderator
- Total Posts : 30908
- Reward points : 0
- Joined: 2010/12/12 14:22:25
- Location: Folding for the Greater Good
- Status: offline
- Ribbons : 122
Re: How to e-mail customer support?
2022/04/10 06:59:18
(permalink)
Give EVGA CS the link to this post; on Monday, so they can see the Card photos
|
oldfresh
New Member
- Total Posts : 85
- Reward points : 0
- Joined: 2021/11/03 17:30:23
- Location: USA
- Status: offline
- Ribbons : 0
Re: How to e-mail customer support?
2022/04/10 16:42:48
(permalink)
.
post edited by oldfresh - 2022/05/03 08:25:09
|
davevt31
FTW Member
- Total Posts : 1130
- Reward points : 0
- Joined: 2008/10/05 10:33:26
- Location: Johnstown, NY
- Status: offline
- Ribbons : 7
Re: How to e-mail customer support?
2022/04/10 20:11:45
(permalink)
When you buy directly from EVGA, they automatically register the card. Since its within 30 days you should get a new card.
|
oldfresh
New Member
- Total Posts : 85
- Reward points : 0
- Joined: 2021/11/03 17:30:23
- Location: USA
- Status: offline
- Ribbons : 0
Re: How to e-mail customer support?
2022/04/10 20:22:47
(permalink)
.
post edited by oldfresh - 2022/05/03 08:25:23
|
oldfresh
New Member
- Total Posts : 85
- Reward points : 0
- Joined: 2021/11/03 17:30:23
- Location: USA
- Status: offline
- Ribbons : 0
Re: How to e-mail customer support?
2022/04/10 20:38:18
(permalink)
.
post edited by oldfresh - 2022/05/03 08:25:37
|
oldfresh
New Member
- Total Posts : 85
- Reward points : 0
- Joined: 2021/11/03 17:30:23
- Location: USA
- Status: offline
- Ribbons : 0
Re: How to e-mail customer support?
2022/04/11 07:12:09
(permalink)
.
post edited by oldfresh - 2022/05/03 08:24:53
|
Cool GTX
EVGA Forum Moderator
- Total Posts : 30908
- Reward points : 0
- Joined: 2010/12/12 14:22:25
- Location: Folding for the Greater Good
- Status: offline
- Ribbons : 122
Re: How to e-mail customer support?
2022/04/11 12:17:14
(permalink)
oldfresh What happens if the replacement card has similar QC defects?
These like everything else are "mass produced" & perfection is not the Specification & price is part of the equasion I'm sure there are standards of what is a "normal cosmetic variation" .... only EVGA can review & rule on this Your photos are good; but, look like closeups ? Could you really see most of those once the case is closed ? I'm Not sure if the "issues" are all that bad ..... are you looking at the card at arms length or 4 inches ? Bottom line you would have to talk with EVGA if your replacement failed to meet your standards, they always have the option to offer you a refund After all you are the one who has to be happy with your purchase
|
oldfresh
New Member
- Total Posts : 85
- Reward points : 0
- Joined: 2021/11/03 17:30:23
- Location: USA
- Status: offline
- Ribbons : 0
Re: How to e-mail customer support?
2022/04/13 05:39:49
(permalink)
.
post edited by oldfresh - 2022/05/03 08:23:49
|
oldfresh
New Member
- Total Posts : 85
- Reward points : 0
- Joined: 2021/11/03 17:30:23
- Location: USA
- Status: offline
- Ribbons : 0
Re: How to e-mail customer support?
2022/04/20 15:18:23
(permalink)
.
post edited by oldfresh - 2022/04/30 21:25:45
|
Cool GTX
EVGA Forum Moderator
- Total Posts : 30908
- Reward points : 0
- Joined: 2010/12/12 14:22:25
- Location: Folding for the Greater Good
- Status: offline
- Ribbons : 122
Re: How to e-mail customer support?
2022/05/03 09:35:43
(permalink)
Locking thread per OP request
|