FuZioN_Dr4g0n314
New Member
- Total Posts : 5
- Reward points : 0
- Joined: 2012/11/14 21:35:15
- Status: offline
- Ribbons : 0
Was gaming a bit late into the night when all monitors went dark then had a forced shutdown. Attempting to reboot fails in POST so switched to IGFX after resetting BIOS to check up on whether the GPU gave up the ghost. It is not being read by the PC as present and is the same result when tested on another known good motherboard. Its RGB fails to light up and its fans do not move during boot either. Since it is still Saturday and with online classes starting up next week (as a CS student also needing GPU for research), loss of GPU is a major blow to productivity. How fast would EVGA be able to cross-ship a GPU if a ticket is submitted today for RMA?
|
rjohnson11
EVGA Forum Moderator
- Total Posts : 102241
- Reward points : 0
- Joined: 2004/10/05 12:44:35
- Location: Netherlands
- Status: offline
- Ribbons : 84
Re: How fast does EVGA replace a dead 3090?
2022/01/15 07:19:42
(permalink)
That depends. Are you in the USA, Europe, or another country?
|
FuZioN_Dr4g0n314
New Member
- Total Posts : 5
- Reward points : 0
- Joined: 2012/11/14 21:35:15
- Status: offline
- Ribbons : 0
Re: How fast does EVGA replace a dead 3090?
2022/01/15 07:26:54
(permalink)
|
nomoss
FTW Member
- Total Posts : 1559
- Reward points : 0
- Joined: 2009/04/04 19:45:27
- Status: offline
- Ribbons : 7
Re: How fast does EVGA replace a dead 3090?
2022/01/15 07:30:50
(permalink)
They ship the new one out 1-3 days after receiving the faulty GPU.
You can setup a cross-shipment RMA but they put a LARGE hold on your credit card.
|
rjohnson11
EVGA Forum Moderator
- Total Posts : 102241
- Reward points : 0
- Joined: 2004/10/05 12:44:35
- Location: Netherlands
- Status: offline
- Ribbons : 84
Re: How fast does EVGA replace a dead 3090?
2022/01/15 07:32:45
(permalink)
I don't have a time frame for the shipping. If the video card is under warranty go ahead and make an RMA request.
|
FuZioN_Dr4g0n314
New Member
- Total Posts : 5
- Reward points : 0
- Joined: 2012/11/14 21:35:15
- Status: offline
- Ribbons : 0
Re: How fast does EVGA replace a dead 3090?
2022/01/15 07:36:04
(permalink)
The large hold is of no consequence so long as the card gets to me ASAP. Still got datasets to process before next week that needs CUDA. Assuming a 2.5kish hold for an Ultra FTW3.
|
FuZioN_Dr4g0n314
New Member
- Total Posts : 5
- Reward points : 0
- Joined: 2012/11/14 21:35:15
- Status: offline
- Ribbons : 0
Re: How fast does EVGA replace a dead 3090?
2022/01/15 07:40:12
(permalink)
Would go for RMA but form requesting support ticket number?
|
aki9111996
New Member
- Total Posts : 46
- Reward points : 0
- Joined: 2020/11/17 12:04:18
- Status: offline
- Ribbons : 1
Re: How fast does EVGA replace a dead 3090?
2022/01/15 07:48:14
(permalink)
They ship back with in 2-3 days after they receive yours…Expect total time of 10 days give or take
|
ShawnB420
iCX Member
- Total Posts : 401
- Reward points : 0
- Joined: 2015/06/15 21:34:37
- Status: offline
- Ribbons : 0
Re: How fast does EVGA replace a dead 3090?
2022/01/15 07:54:09
(permalink)
Depending on shipping times you could have a replacement by end of the week with a Cross-Ship RMA if not a bit sooner
|
nomoss
FTW Member
- Total Posts : 1559
- Reward points : 0
- Joined: 2009/04/04 19:45:27
- Status: offline
- Ribbons : 7
Re: How fast does EVGA replace a dead 3090?
2022/01/15 08:12:13
(permalink)
FuZioN_Dr4g0n314
The large hold is of no consequence so long as the card gets to me ASAP. Still got datasets to process before next week that needs CUDA. Assuming a 2.5kish hold for an Ultra FTW3.
I believe it's closer to 3500. Basically they put a hold on at scalper price so that people won't abuse the system. As you said, a hold is really no consequence as long as you send in the damaged card.
|
gsrcrxsi
SSC Member
- Total Posts : 985
- Reward points : 0
- Joined: 2010/01/24 19:20:59
- Status: offline
- Ribbons : 5
Re: How fast does EVGA replace a dead 3090?
2022/01/15 08:20:01
(permalink)
nomoss
FuZioN_Dr4g0n314
The large hold is of no consequence so long as the card gets to me ASAP. Still got datasets to process before next week that needs CUDA. Assuming a 2.5kish hold for an Ultra FTW3.
I believe it's closer to 3500. Basically they put a hold on at scalper price so that people won't abuse the system. As you said, a hold is really no consequence as long as you send in the damaged card.
it's 2x MSRP. easy to figure out. just look at the price for the GPU model, then double it.
Rig1: EPYC 7V12 | [4] RTX A4000Rig2: EPYC 7B12 | [5] 3080Ti + [2] 2080TiRig3: EPYC 7B12 | [6] 3070Ti + [2] 3060 Rig4: [2] EPYC 7742 | RTX A2000
Rig5: [2] EPYC 7642
Rig6: EPYC 7551 | [4] Titan V
|
FuZioN_Dr4g0n314
New Member
- Total Posts : 5
- Reward points : 0
- Joined: 2012/11/14 21:35:15
- Status: offline
- Ribbons : 0
Re: How fast does EVGA replace a dead 3090?
2022/01/15 08:25:17
(permalink)
Just a bit worried it arrives the week after next week but hoping EVGA still does email responses over weekend (probably not?) to get the RMA process started.
|
Flint 1760
Omnipotent Enthusiast
- Total Posts : 8295
- Reward points : 0
- Joined: 2009/04/26 15:44:26
- Status: offline
- Ribbons : 45
Re: How fast does EVGA replace a dead 3090?
2022/01/15 08:32:07
(permalink)
I believe you might be able to get your service ticket as someone from tech support might be there over the weekend. Here is a link of the procedures to follow: https://www.evga.com/support/register.asp Good luck to you.
|
gsrcrxsi
SSC Member
- Total Posts : 985
- Reward points : 0
- Joined: 2010/01/24 19:20:59
- Status: offline
- Ribbons : 5
Re: How fast does EVGA replace a dead 3090?
2022/01/15 08:45:38
(permalink)
FuZioN_Dr4g0n314
Just a bit worried it arrives the week after next week but hoping EVGA still does email responses over weekend (probably not?) to get the RMA process started.
I believe you will have the option to pay extra for expedited shipping if you wish to do so.
Rig1: EPYC 7V12 | [4] RTX A4000Rig2: EPYC 7B12 | [5] 3080Ti + [2] 2080TiRig3: EPYC 7B12 | [6] 3070Ti + [2] 3060 Rig4: [2] EPYC 7742 | RTX A2000
Rig5: [2] EPYC 7642
Rig6: EPYC 7551 | [4] Titan V
|