EVGA

Hey EVGA. Your customer service with this 30 series launch is a JOKE.

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HawkOculus
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2020/09/24 06:25:18 (permalink)
You seem really intent on not letting me spend any money. We all know they’re limited. You go ahead and do a special queue for Elite members. SHOCKING that it makes zero difference. Your servers are garbage. I don’t know why I expected anything else.

I was able to put the card in my cart but then the thing just hung at checkout. Apparently a 3090 is a “zero size object”.

It’s time to get with the program. JUST LET US PREORDER WHAT WE WANT.

I have real life obligations that are waaaaaay more important than refreshing web pages and stalking Jacob on Twitter.

Figure it out. You seem really enthusiastic about not letting me give you any money.
#1

25 Replies Related Threads

    ssmokeyy1
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    Re: Hey EVGA. Your customer service with this 30 series launch is a JOKE. 2020/09/24 06:31:26 (permalink)
    The same thing happen for me. zero size object.  After this happening two times i will now wait and probably buy amd card. I have been buying evga parts for over 10 years. 
    #2
    joemama5136
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    Re: Hey EVGA. Your customer service with this 30 series launch is a JOKE. 2020/09/24 06:33:08 (permalink)
    ya one in my cart go to pay and crash
     
    #3
    ssmokeyy1
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    Re: Hey EVGA. Your customer service with this 30 series launch is a JOKE. 2020/09/24 06:35:29 (permalink)
    Its still crashed. There all sold out and the site is still down. 
    #4
    DarkTAO
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    Re: Hey EVGA. Your customer service with this 30 series launch is a JOKE. 2020/09/24 06:36:43 (permalink)
    It'd be nice if they addressed this at all. Am I supposed to keep on trying to place order forever? 
     

     24G-P5-3987-KR
    09/24/2020 01:16:10 PM PT Yes
    Delivered 17 Hours From Purchase
    Intel i9-9900K
    EVGA RTX 3090 FTW3 Ultra
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    EVGA RTX 3090 FTW3 Ultra/Hybrid Cooler
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    08G-P5-3751-KR
    10/28/2020 04:27:02 PM PT No


    24G-P5-3987-KR
    10/02/2020 17:12:43 PM PT No - Not Buying
     Removing Once 3090 Arrives
    10G-P5-3897-KR
    09/24/2020 01:35:27 PM PT No - Not Buying
    Removing Once 3090 Arrives [
    #5
    kcwiro
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    Re: Hey EVGA. Your customer service with this 30 series launch is a JOKE. 2020/09/24 06:38:58 (permalink)
    no suposed to keep posting forever so you can join elite .. and then get the sold out button =) 
     
    was a good idea but ugh not registering my 1080 is biting me now!
    #6
    xjetry
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    Re: Hey EVGA. Your customer service with this 30 series launch is a JOKE. 2020/09/24 06:40:42 (permalink)
    website down just now
     
    #7
    joemama5136
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    Re: Hey EVGA. Your customer service with this 30 series launch is a JOKE. 2020/09/24 06:41:13 (permalink)
    kcwiro
    no suposed to keep posting forever so you can join elite .. and then get the sold out button =) 
     
    was a good idea but ugh not registering my 1080 is biting me now!


    I am an elite and it did not help one bit I have a card siting in my cart and it gives me a zero size object error when I checkout or update the cart
    #8
    tidus316
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    Re: Hey EVGA. Your customer service with this 30 series launch is a JOKE. 2020/09/24 06:42:29 (permalink)
    Yea I have to admit. With the way Nvidia are pretty pricing the cards. And then making 20 GB version with probably no real performance benefits. Probably a good time to try AMD when it comes out.
    #9
    DarkTAO
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    Re: Hey EVGA. Your customer service with this 30 series launch is a JOKE. 2020/09/24 06:49:51 (permalink)
    I got to paypal, put in the payment, went to get redirected back, and it crash again
     
    Now I have to worry that my paypal charged the account. 
    All I see is a green item on a broken page now.
     

     24G-P5-3987-KR
    09/24/2020 01:16:10 PM PT Yes
    Delivered 17 Hours From Purchase
    Intel i9-9900K
    EVGA RTX 3090 FTW3 Ultra
    EVGA CLC-280
    Asus PG279Q
    LG CX OLED 55"
    EVGA RTX 3090 FTW3 Ultra/Hybrid Cooler
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    EVGA Supernova 850 T2
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    Samsung 840 500GB SSD
     
     
    08G-P5-3751-KR
    10/28/2020 04:27:02 PM PT No


    24G-P5-3987-KR
    10/02/2020 17:12:43 PM PT No - Not Buying
     Removing Once 3090 Arrives
    10G-P5-3897-KR
    09/24/2020 01:35:27 PM PT No - Not Buying
    Removing Once 3090 Arrives [
    #10
    HawkOculus
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    Re: Hey EVGA. Your customer service with this 30 series launch is a JOKE. 2020/09/24 06:52:26 (permalink)
    DarkTAO
    I got to paypal, put in the payment, went to get redirected back, and it crash again
     
    Now I have to worry that my paypal charged the account. 
    All I see is a green item on a broken page now.
     


    I’m still stuck on the address page. I’m surprised I even made it that far. lol

    The entire thing is a bad joke at this point. EVGA seems really, really set on me not dropping nearly 2 grand on a giant hunk of plastic and metal.
    #11
    zeroseoul
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    Re: Hey EVGA. Your customer service with this 30 series launch is a JOKE. 2020/09/24 07:38:47 (permalink)
    If you're stuck on the address page and its not going through or giving you zero object errors, its most likely because of the item being OOS.

    Current Build:
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    #12
    GamingExports
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    Re: Hey EVGA. Your customer service with this 30 series launch is a JOKE. 2020/09/24 09:16:53 (permalink)
    HawkOculus
    You seem really intent on not letting me spend any money. We all know they’re limited. You go ahead and do a special queue for Elite members. SHOCKING that it makes zero difference. Your servers are garbage. I don’t know why I expected anything else.

    I was able to put the card in my cart but then the thing just hung at checkout. Apparently a 3090 is a “zero size object”.

    It’s time to get with the program. JUST LET US PREORDER WHAT WE WANT.

    I have real life obligations that are waaaaaay more important than refreshing web pages and stalking Jacob on Twitter.

    Figure it out. You seem really enthusiastic about not letting me give you any money.



    Amazon had the same issue.. if they had checkout problems you know EVERYONE had checkout problems. Not EVGA's fault.
    #13
    torick
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    Re: Hey EVGA. Your customer service with this 30 series launch is a JOKE. 2020/09/24 10:13:37 (permalink)
    Still have a 3080 in my cart not sure if i want to remove it since that's the closest ill ever be to getting it from EVGA's site
     
    #14
    DarkTAO
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    Re: Hey EVGA. Your customer service with this 30 series launch is a JOKE. 2020/09/24 13:11:28 (permalink)
    HawkOculus
    DarkTAO
    I got to paypal, put in the payment, went to get redirected back, and it crash again
     
    Now I have to worry that my paypal charged the account. 
    All I see is a green item on a broken page now.
     


    I’m still stuck on the address page. I’m surprised I even made it that far. lol

    The entire thing is a bad joke at this point. EVGA seems really, really set on me not dropping nearly 2 grand on a giant hunk of plastic and metal.

    I ended up at the place order page hundreds of times without any luck. Accept terms, click place order, circle circle circle, nothing. 
    This has really soured me on the entire process. It didn't have to be that broken. 
    95 minutes later, it was removed from my cart so I couldn't even save if for the next flippin' stock..
     

     24G-P5-3987-KR
    09/24/2020 01:16:10 PM PT Yes
    Delivered 17 Hours From Purchase
    Intel i9-9900K
    EVGA RTX 3090 FTW3 Ultra
    EVGA CLC-280
    Asus PG279Q
    LG CX OLED 55"
    EVGA RTX 3090 FTW3 Ultra/Hybrid Cooler
    Gigabyte Z390 Aorus Master
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    08G-P5-3751-KR
    10/28/2020 04:27:02 PM PT No


    24G-P5-3987-KR
    10/02/2020 17:12:43 PM PT No - Not Buying
     Removing Once 3090 Arrives
    10G-P5-3897-KR
    09/24/2020 01:35:27 PM PT No - Not Buying
    Removing Once 3090 Arrives [
    #15
    HawkOculus
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    Re: Hey EVGA. Your customer service with this 30 series launch is a JOKE. 2020/09/24 13:31:34 (permalink)
    ^ Pretty much ended up the same way for me man.
    #16
    DarkTAO
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    Re: Hey EVGA. Your customer service with this 30 series launch is a JOKE. 2020/09/24 13:51:54 (permalink)
    HawkOculus
    ^ Pretty much ended up the same way for me man.



    Yep that 95 minutes really toasts my popcorn with people like that jerk in other threads talking about their MSI 3090 and 3090 FTW3 Ultra. I'd be less irked if I could just buy a 2080Ti from an authorized reseller and step up to the 3090 FTW3 Ultra. But I can't. Only can get it refurb or non-auth atm. 
     
    Today could have gone a lot better. 95 minutes wasted.
     

     24G-P5-3987-KR
    09/24/2020 01:16:10 PM PT Yes
    Delivered 17 Hours From Purchase
    Intel i9-9900K
    EVGA RTX 3090 FTW3 Ultra
    EVGA CLC-280
    Asus PG279Q
    LG CX OLED 55"
    EVGA RTX 3090 FTW3 Ultra/Hybrid Cooler
    Gigabyte Z390 Aorus Master
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    EVGA Supernova 850 T2
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    Samsung 850 pro 512GB SSD
    Samsung 840 500GB SSD
     
     
    08G-P5-3751-KR
    10/28/2020 04:27:02 PM PT No


    24G-P5-3987-KR
    10/02/2020 17:12:43 PM PT No - Not Buying
     Removing Once 3090 Arrives
    10G-P5-3897-KR
    09/24/2020 01:35:27 PM PT No - Not Buying
    Removing Once 3090 Arrives [
    #17
    ccoyne83
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    Re: Hey EVGA. Your customer service with this 30 series launch is a JOKE. 2020/09/24 14:53:42 (permalink)
    I am sure most of us have horrible tales of attempting to buy a card this last week. We just have to remain calm and hope things get fixed
    #18
    loyalty4life
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    Re: Hey EVGA. Your customer service with this 30 series launch is a JOKE. 2020/09/24 23:42:25 (permalink)
    There’s no need to be this upset
    #19
    Mandalorian1977
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    Re: Hey EVGA. Your customer service with this 30 series launch is a JOKE. 2020/09/26 02:37:13 (permalink)
    I don't blame EVGA. It's Nvidia's launch, and i think they came out too early. As long as i get one around the time of Xbox and PS5, i'll feel pretty good. Really hoping to play the holiday games with a new GPU. 
    #20
    jmehalik
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    Re: Hey EVGA. Your customer service with this 30 series launch is a JOKE. 2020/09/26 12:50:15 (permalink)
    You are mistaken, the WEBSITE is wack, the customer service is more transparent than other companies.
    #21
    schweibreezy
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    Re: Hey EVGA. Your customer service with this 30 series launch is a JOKE. 2020/09/26 14:30:01 (permalink)
    is it really that bad?
    #22
    gterry180
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    Re: Hey EVGA. Your customer service with this 30 series launch is a JOKE. 2020/09/26 16:02:19 (permalink)
    I'm trying to be patient, I'm mostly just annoyed with scalpers but really the answer is just to wait for enough time to get some stock to meet demand. From the sounds of things they are producing full speed.
    #23
    transdogmifier
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    Re: Hey EVGA. Your customer service with this 30 series launch is a JOKE. 2020/09/26 16:09:28 (permalink)
    It's been stated that Nvidia won't allow partners to do pre-orders...I don't think it's in eVGA's hands...contact NV.
     

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    #24
    Ogredose
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    Re: Hey EVGA. Your customer service with this 30 series launch is a JOKE. 2020/09/27 19:28:42 (permalink)
    Dare y'all to not use EVGA anymore, at least for the next few weeks. You know, on principle
    #25
    da3wilson
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    Re: Hey EVGA. Your customer service with this 30 series launch is a JOKE. 2020/09/27 19:36:04 (permalink)
    Wow. So much mad over a video card.
    #26
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