EVGA

Help!!!

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jgraham3364
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2018/02/01 16:55:41 (permalink)
So, today I taken off work, to wait on my rma package bc it required a signature. I wait and wait and wait. Nothing showed up. So i track the package and it says it was left at front dr. So i run outside, nothing, i check my neighbors houses nothing.. This is a 1080ti we are talking about. Now its mia.. what really gets me, how can ups just up and leave a package that requires a signature. That was the main reason i had taken off work.. will evga or ups fix this... i cant pay over a grand for another one, or buy another one if a company did have them in stock... I know this sounds a bit childish but i just want to cry.. lol
#1

5 Replies Related Threads

    Tech_JoseC
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    Re: Help!!! 2018/02/01 17:01:31 (permalink)
    Hey jgraham3364, 
     
    I am sorry that you are not able to find your RMA, we can definitely look into this for you. Please give us a call 1.888.881.3842 so that we can further look into this issue in a timely manner.
     
    -Jose C.
    #2
    jgraham3364
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    Re: Help!!! 2018/02/01 17:09:14 (permalink)
    Ive tried, but i sit on hold forever and no one picks up. Ill try again
    #3
    jgraham3364
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    Re: Help!!! 2018/02/01 17:10:55 (permalink)
    Ive even tried the automated call back, and never got a call back.
    #4
    Tech_JoseC
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    Re: Help!!! 2018/02/01 17:26:22 (permalink)
    There is a bit of a queue time at this moment, I'll be sending you an email and I will work with you there. 
     
    I do apologize about the inconvenience, but like I said previously we'll get this sorted out for you.
    #5
    jgraham3364
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    Re: Help!!! 2018/02/01 17:35:37 (permalink)
    Thank you, Jose for your great customer service.
    #6
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