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AnsweredHelp installing Windows 10

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dadnjesse
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2021/10/10 18:07:24 (permalink)
I just completed my build Z590 Dark. I installed the Samsung 980 pro NVMe 4 m.2 in the first M.2 slot. When I try to install windows the drive won't show. 

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dadnjesse
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Re: Help installing Windows 10 2021/10/10 18:12:10 (permalink)
I tried to load pictures of the Bios screen but they wouldn't load

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rblaes_99
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Re: Help installing Windows 10 2021/10/11 05:30:50 (permalink)
carefully reseat the NVME.  Did you put the thermal pad in the "box" right on the motherboard (underneath the m.2 sdd?)


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Hoggle
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Re: Help installing Windows 10 2021/10/11 05:50:02 (permalink)
Does the drive you are trying to install show up in the bios? 
 
Since you said the "first" M.2 slot I am guessing you mean the top most which needs a 11th generation Intel CPU to use the PCIe 4.0 M.2 slot at the top. Try using an eyeglass or other fine screw driver to remove the thee screws on the heat sink between the PCIe slots. The screws on the right side will come out fully while the one on the left side will not come out be careful since the right side ones are small and you don't want to lose them. Install the SSD into the top most M.2 making sure to put the thermal pad in the rectangle on the motherboard before putting the SSD into the slot. Afterwards line up the heatsink and carefully put the screws back in place. Now it should show up. I am guessing if you are still using the 960 M.2 you might already have it showing up since it might be installed in this slot already. In that case you could put the M.2 980 in the bottom slot.

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dadnjesse
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Re: Help installing Windows 10 2021/10/11 06:27:57 (permalink)
The drive shows up in Bios in Advanced MNVe it lists Samsung SSD 980 Pro 1TB. I have UEFI in the boot menu. It's when I run the windows CD there is no Drive to install windows.  Also the Thermal pads where pre installed on the M.2 cover all three slots. I put the SSD in the top slot. My CPU is intel core i9-11900k
post edited by dadnjesse - 2021/10/11 07:04:30

Custom EK water cooled
Evga Z590 Dark
Water cooled Intel I9-11900k
Evga 3090 FTW3 Ultra  EK Quantum Water block
Evga P2 Platnium 1300 watt PSU
Samsung M.2 980 pro SSD 
Samsung 850 Pro 1TB SSD
G.Skill Trident Royal Elite 32 GB DDR4 4800
Asus Rog PG279Q 27" Monitor
 
 
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rblaes_99
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Re: Help installing Windows 10 2021/10/11 07:28:20 (permalink)
dadnjesse
The drive shows up in Bios in Advanced MNVe it lists Samsung SSD 980 Pro 1TB. I have UEFI in the boot menu. It's when I run the windows CD there is no Drive to install windows.  Also the Thermal pads where pre installed on the M.2 cover all three slots. I put the SSD in the top slot. My CPU is intel core i9-11900k




nah in the box are additional thedrmal pads for under the nvme.  but yea there are some already on teh heatsink for the top as well.  
 
can you try the windows media creation tool and install clean from a USB drive?  


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rjohnson11
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Re: Help installing Windows 10 2021/10/11 08:06:26 (permalink)
rblaes_99
dadnjesse
The drive shows up in Bios in Advanced MNVe it lists Samsung SSD 980 Pro 1TB. I have UEFI in the boot menu. It's when I run the windows CD there is no Drive to install windows.  Also the Thermal pads where pre installed on the M.2 cover all three slots. I put the SSD in the top slot. My CPU is intel core i9-11900k




nah in the box are additional thedrmal pads for under the nvme.  but yea there are some already on teh heatsink for the top as well.  
 
can you try the windows media creation tool and install clean from a USB drive?  


Don't forget to set the boot device to the USB stick after the USB stick is plugged into the PC (after the Windows Media tool has created the bootable device). 

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dadnjesse
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Re: Help installing Windows 10 2021/10/11 08:28:34 (permalink)
I can get the windows install to start. It goes through the putting in the serial key then at the part to partition the drive there is no drive showing to do the install.
 

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rblaes_99
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Re: Help installing Windows 10 2021/10/11 08:53:55 (permalink)
dadnjesse
I can get the windows install to start. It goes through the putting in the serial key then at the part to partition the drive there is no drive showing to do the install.
 


we know....  we get it.  no drive shows up when installing from DVD.
 
I can't even recall the last time I installed an OS from a DVD/CD.  Its probably been a decade since ive even has an optical drive installed.  That said, perhaps there is some odd windows preload driver issue like back in the old RAID array days.
 
This is why we suggested try from windows media creation tool via USB.  
 
 


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Re: Help installing Windows 10 2021/10/11 08:57:36 (permalink)
You followed all the steps in the Manual ... start p55
 
However Pages 57 & 58 seems to be where your having issues
 
https://www.evga.com/supp.../files/121-RL-E599.pdf

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rblaes_99
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Re: Help installing Windows 10 2021/10/11 09:07:12 (permalink)
Cool GTX
You followed all the steps in the Manual ... start p55
 
However Pages 57 & 58 seems to be where your having issues
 
https://www.evga.com/supp.../files/121-RL-E599.pdf




exactly......  again, perhaps the media creation tool is modern enough that some of the needed files are preloaded...  maybe not.  Hell I just did all three gaming rigs here this weekend with the media creation tool and fresh windows 11.  squeaky clean.  


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dadnjesse
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Re: Help installing Windows 10 2021/10/11 09:27:02 (permalink)
I also have a windows version that has a USB thumb drive that one does the same thing. I will try to make my own.

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rblaes_99
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Re: Help installing Windows 10 2021/10/11 09:31:00 (permalink)
dadnjesse
I also have a windows version that has a USB thumb drive that one does the same thing. I will try to make my own.




follow the steps coolgtx posted in the manual above too.  


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Re: Help installing Windows 10 2021/10/11 10:06:19 (permalink) ☼ Best Answerby dadnjesse 2021/10/11 11:04:04
Try downloading the drivers from Samsung's page for the 980 Pro.  Some older versions of Windows 10 may not have the drivers necessary to recognize a newer SSD.
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rblaes_99
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Re: Help installing Windows 10 2021/10/11 11:08:17 (permalink)
EVGATech_LeeM
Try downloading the drivers from Samsung's page for the 980 Pro.  Some older versions of Windows 10 may not have the drivers necessary to recognize a newer SSD.


wont a freshly downloaded version from the media creation tool likely include the drivers he needs as well....  (I am sounding like a broken record now)  


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dadnjesse
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Re: Help installing Windows 10 2021/10/11 11:13:14 (permalink)
I tried the only download I could find for the 980 pro was the magician software and data migration. I don't see any drivers
I just made a media creation drive that will run on my old PC but this new build doesn't see it
post edited by dadnjesse - 2021/10/11 11:15:02

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Re: Help installing Windows 10 2021/10/11 11:14:09 (permalink)
rblaes_99
EVGATech_LeeM
Try downloading the drivers from Samsung's page for the 980 Pro.  Some older versions of Windows 10 may not have the drivers necessary to recognize a newer SSD.


wont a freshly downloaded version from the media creation tool likely include the drivers he needs as well....  (I am sounding like a broken record now)  


If Samsung submits the drivers to MS and MS validates/includes them in the installation media, sure, it's possible.  But that still requires several approvals on both Samsung and MS's part.  However, I've seen plenty of instances where NVMe drives are not recognized by Windows, even if the OS should recognize it.  It's a testament to Windows 10 and MS's continuing evolution of their installation media that the process has generally become significantly easier for everyone, to the point that a lot of people forget to install drivers after installation because things can run smoothly right after installation.
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dadnjesse
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Re: Help installing Windows 10 2021/10/11 11:32:38 (permalink)
Ok I didn't make the Media USB correct but it now sees the drive and is installing. Thanks for the help

Custom EK water cooled
Evga Z590 Dark
Water cooled Intel I9-11900k
Evga 3090 FTW3 Ultra  EK Quantum Water block
Evga P2 Platnium 1300 watt PSU
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Asus Rog PG279Q 27" Monitor
 
 
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Re: Help installing Windows 10 2021/10/11 12:11:32 (permalink)
You could go into DISKPART while on the installation screen (instructions) to make sure that the drive is still seen when you're in the install process. The one thing that guide doesn't cover is that if the drive shows up but doesn't have a "*" in the "GPT" column, you'll want to fix that by running the "convert gpt" command after the "clean" step in those instructions. then when you do a "list disk" command, you should see the "*" in that column.
 
That way you know you've got a correctly formatted drive as well and may give you some more information about whether DISKPART sees the drive at all. If you have multiple disks and you can't tell if you have selected the correct one (before "clean"-ing/wiping all information), you can run the "detail" command after you've selected the disk.
 
After you confirm (assuming you can) that the disk is present in DISKPART and is configured as GPT, you should be able to exit diskpart (you can x-out of that window) and then proceed with the Windows installation.
post edited by B0baganoosh - 2021/10/11 12:12:59

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Re: Help installing Windows 10 2021/10/12 02:39:21 (permalink)
OK, first, since there are no Samsung drivers available for the drive, using the Samsung NVMe drivers for a 980 Pro may cause Bluescreens. 
 
A UEFI Bios has built-in drivers for that drive.  All you should need to do is allow it to boot but you have to be using the UEFI version of the Install Media.
 
Win 11 .iso downloads are available for the public.  You can download the straight .iso file then mount the .iso and copy over the files to an NTFS formatted flash drive.  Place the USB in your system before you boot or reboot so it can be read by the Bios.  Then just select it from a boot device menu.
 
The Install will take care of configuring the drive.  For Win 11, make sure the CSM is disabled in the Bios.  Also, if you have a PTT option in the Bios and not physical TPM chip, make sure PTT is enabled.
 

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