EVGA

AnsweredGuest RMA is not working on the US Website ((EVGA Has Removed This Feature))

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asmodyus
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Re: Guest RMA is not working on the US Website EVGA is Aware of this Issue. 2018/03/09 17:37:52 (permalink)
You guys know this is a trend with Evga lessening there warranty and RMA services didn't they remove there repair center last year and now this. Wait guys in a few they will get rid of 2nd hand warranties all together.

   
   
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#61
MSim
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Re: Guest RMA is not working on the US Website EVGA is Aware of this Issue. 2018/03/10 06:21:04 (permalink)
asmodyus
You guys know this is a trend with Evga lessening there warranty and RMA services didn't they remove there repair center last year and now this. Wait guys in a few they will get rid of 2nd hand warranties all together.




I have noticed a trend too. EVGA started to nitpick products sent in for warranty service in the past year. Now they do away with the Guest RMA, they make it harder for people to verify product remaining warranty. I too think it's only a matter of time before they do away with "warranty follows the product". 
 

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#62
asmodyus
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Re: Guest RMA is not working on the US Website EVGA is Aware of this Issue. 2018/03/10 07:35:46 (permalink)
MSim
asmodyus
You guys know this is a trend with Evga lessening there warranty and RMA services didn't they remove there repair center last year and now this. Wait guys in a few they will get rid of 2nd hand warranties all together.




I have noticed a trend too. EVGA started to nitpick products sent in for warranty service in the past year. Now they do away with the Guest RMA, they make it harder for people to verify product remaining warranty. I too think it's only a matter of time before they do away with "warranty follows the product". 
 


The nitpicking on warranty is do to them getting rid of there repair center or at least that seems to correlate with when they started changes to of the RMA process of items.

   
   
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#63
lejerk
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Re: Guest RMA is not working on the US Website EVGA is Aware of this Issue. 2019/04/03 10:52:18 (permalink)
It's been difficult trying to find what info EVGA has on the warranty on my graphics card. All I see on my account is the part number and serial number, it doesn't say anywhere if it's still covered. 
#64
the_Scarlet_one
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Re: Guest RMA is not working on the US Website EVGA is Aware of this Issue. 2019/04/03 11:09:13 (permalink)
lejerk
It's been difficult trying to find what info EVGA has on the warranty on my graphics card. All I see on my account is the part number and serial number, it doesn't say anywhere if it's still covered. 


Contact EVGA as stated on the other post.
post edited by the_Scarlet_one - 2019/04/03 11:10:45

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#65
Cool GTX
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Re: Guest RMA is not working on the US Website EVGA is Aware of this Issue. 2019/04/03 11:10:38 (permalink)
lejerk
It's been difficult trying to find what info EVGA has on the warranty on my graphics card. All I see on my account is the part number and serial number, it doesn't say anywhere if it's still covered. 


 
Go to:
https://www.evga.com/community/myProducts.asp
 
On the item in question ---> push the "View Details" button
 
If you registered your product the Remaining Warranty -->You have <-- will show

Secondhand Warranty is different as it starts when first shipped by EVGA - Not when you bought it
 
If your still having issues ---> Have your Serial Number ready (Have the item registered) then Contact EVGA CS https://www.evga.com/about/contactus/

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#66
lejerk
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Re: Guest RMA is not working on the US Website EVGA is Aware of this Issue. 2019/04/03 11:16:21 (permalink)
Cool GTX
Go to:

 
On the item in question ---> push the "View Details" button
 
If you registered your product the Remaining Warranty -->You have <-- will show



This is the correct answer and worked for me since I registered it. 
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