EVGA

Helpful ReplyHot![Germany] RTX 3090 registration / warranty

Author
That3900Guy
New Member
  • Total Posts : 28
  • Reward points : 0
  • Joined: 2021/04/15 17:39:54
  • Status: offline
  • Ribbons : 0
2021/04/15 17:42:54 (permalink)
Hello guys,
I recently bought an EVGA RTX 3090 Kingpin in germany where I live.
 
As far as I know I have got 2 years warranty. 
 
But I have 2 questions: 
 
1. Do I need to register my card to get those 2 years warranty?
2. Is there any option to buy an additional guarantee / warranty for more than 2 years?
 
Thank you and kind regards :) 
 
 
#1
That3900Guy
New Member
  • Total Posts : 28
  • Reward points : 0
  • Joined: 2021/04/15 17:39:54
  • Status: offline
  • Ribbons : 0
Re: [Germany] RTX 3090 registration / warranty 2021/04/15 18:08:26 (permalink)
Ah, I figured it out. Registered the card and bought the "10 year" warranty.
 
 
But 1 last question. 
I bought the 10 year warranty and paied with Paypal. 
It said it was successfull, I uploaded a copy of the invoice. 
 
But it still says 3 years warranty in my profile. I guess it just takes some time until I see the full 10 years?
 
post edited by That3900Guy - 2021/04/15 18:14:59
#2
gsorin
New Member
  • Total Posts : 56
  • Reward points : 0
  • Joined: 2015/07/22 10:48:14
  • Status: offline
  • Ribbons : 0
Re: [Germany] RTX 3090 registration / warranty 2021/04/16 03:16:56 (permalink)
is your pump efficient and silent? :)
#3
That3900Guy
New Member
  • Total Posts : 28
  • Reward points : 0
  • Joined: 2021/04/15 17:39:54
  • Status: offline
  • Ribbons : 0
Re: [Germany] RTX 3090 registration / warranty 2021/04/16 04:16:22 (permalink)
My pump is good (so far). I can‘t hear her. Temperatures are good. I‘m totally fine with the card.
#4
rjohnson11
EVGA Forum Moderator
  • Total Posts : 87564
  • Reward points : 0
  • Joined: 2004/10/05 12:44:35
  • Location: Belgium
  • Status: offline
  • Ribbons : 76
Re: [Germany] RTX 3090 registration / warranty 2021/04/16 05:15:01 (permalink) ☄ Helpfulby That3900Guy 2021/04/16 13:03:56
That3900Guy
Ah, I figured it out. Registered the card and bought the "10 year" warranty.
 
 
But 1 last question. 
I bought the 10 year warranty and paied with Paypal. 
It said it was successfull, I uploaded a copy of the invoice. 
 
But it still says 3 years warranty in my profile. I guess it just takes some time until I see the full 10 years?
 


When you click 'view details' under the product you purchased in 'My EVGA' + 'My Products' then you should see the extended warranty. If you do not see this contact EVGA. 
post edited by rjohnson11 - 2021/04/16 05:16:52

AMD Ryzen 9 5950X,  Corsair Mp600 Pro M.2, 128GB DDR4  Crosshair VIII Hero, RX 6900 XT Associate Code: H5U80QBH6BH0AXF. I am NOT an employee of EVGA

#5
That3900Guy
New Member
  • Total Posts : 28
  • Reward points : 0
  • Joined: 2021/04/15 17:39:54
  • Status: offline
  • Ribbons : 0
Re: [Germany] RTX 3090 registration / warranty 2021/04/16 13:04:15 (permalink)
I still see only 3 years, even so I bought the 10 years...
#6
rjohnson11
EVGA Forum Moderator
  • Total Posts : 87564
  • Reward points : 0
  • Joined: 2004/10/05 12:44:35
  • Location: Belgium
  • Status: offline
  • Ribbons : 76
Re: [Germany] RTX 3090 registration / warranty 2021/04/16 13:17:12 (permalink)
Forwarded to EVGA

AMD Ryzen 9 5950X,  Corsair Mp600 Pro M.2, 128GB DDR4  Crosshair VIII Hero, RX 6900 XT Associate Code: H5U80QBH6BH0AXF. I am NOT an employee of EVGA

#7
That3900Guy
New Member
  • Total Posts : 28
  • Reward points : 0
  • Joined: 2021/04/15 17:39:54
  • Status: offline
  • Ribbons : 0
Re: [Germany] RTX 3090 registration / warranty 2021/04/16 13:18:24 (permalink)
Thank you.
#8
Stormdan
New Member
  • Total Posts : 58
  • Reward points : 0
  • Joined: 2016/12/20 09:06:01
  • Status: offline
  • Ribbons : 0
Re: [Germany] RTX 3090 registration / warranty 2021/04/16 17:10:28 (permalink)
That3900Guy
Hello guys,
I recently bought an EVGA RTX 3090 Kingpin in germany where I live.
 
As far as I know I have got 2 years warranty. 
 
But I have 2 questions: 
 
1. Do I need to register my card to get those 2 years warranty?
2. Is there any option to buy an additional guarantee / warranty for more than 2 years?
 
Thank you and kind regards :) 
 
 


In germany you have to differtiate.
 
There is the "Gewährleistung" which is set by law and is between you and the shop where you bought it. (Which might be also EVGA, if it was EVGA's online shop.) The rules/terms and conditions which aply are set in the civil code (Bürgerliches Gesetzbuch - BGB). It is 2 years.  Another thing is "Garantie", which is something totally voluntary given by the producer of the product. Terms and conditions are freely set by the producer. In case of EVGA for graphic cards it is the 3 years mentioned here plus the exentsion you bought. However, the Gewährleistung still applies. Especially during the first 6 months the rules of the Gewärleistung might be more favourable, for example because the shop has to pay/refund all of your shipping costs which are related to justified claiming.  So, in case somehting "happens" it might be worth to consider both options carefully and choose the appropriate one.
#9
That3900Guy
New Member
  • Total Posts : 28
  • Reward points : 0
  • Joined: 2021/04/15 17:39:54
  • Status: offline
  • Ribbons : 0
Re: [Germany] RTX 3090 registration / warranty 2021/04/16 17:52:45 (permalink)
Thank you, I know this difference between Garantie and Gewährleistung. And I know the 6 month "Beweislastumkehr".
 
My question was just regarding the Garantie which I bought for an additional 7 years (so in total 10 years).
 
I guess it just takes some time until they checked my invoice upload until I see the full 10 years in my user profile.
 
But I'm also not quite sure if I was supposed to buy this warranty as an EU customer. It seems like there is an additional german site from EVGA which doesn't offer this kind of warranty.
But let's see what EVGA says :)
#10
Arscon
New Member
  • Total Posts : 61
  • Reward points : 0
  • Joined: 2020/11/22 02:15:53
  • Status: offline
  • Ribbons : 0
Re: [Germany] RTX 3090 registration / warranty 2021/04/17 04:46:20 (permalink)
That3900Guy
Hello guys,
I recently bought an EVGA RTX 3090 Kingpin in germany where I live.
 
As far as I know I have got 2 years warranty. 
 
But I have 2 questions: 
 
1. Do I need to register my card to get those 2 years warranty?
2. Is there any option to buy an additional guarantee / warranty for more than 2 years?
 
Thank you and kind regards :) 
 
 


can you tell me where you buy kngpn 3090 in europe?
#11
rjohnson11
EVGA Forum Moderator
  • Total Posts : 87564
  • Reward points : 0
  • Joined: 2004/10/05 12:44:35
  • Location: Belgium
  • Status: offline
  • Ribbons : 76
Re: [Germany] RTX 3090 registration / warranty 2021/04/17 04:55:19 (permalink)
Arscon
That3900Guy
Hello guys,
I recently bought an EVGA RTX 3090 Kingpin in germany where I live.
 
As far as I know I have got 2 years warranty. 
 
But I have 2 questions: 
 
1. Do I need to register my card to get those 2 years warranty?
2. Is there any option to buy an additional guarantee / warranty for more than 2 years?
 
Thank you and kind regards :) 
 
 


can you tell me where you buy kngpn 3090 in europe?


With the GPU and semiconductor shortage worldwide it is almost impossible to buy any high-end GPU. 

AMD Ryzen 9 5950X,  Corsair Mp600 Pro M.2, 128GB DDR4  Crosshair VIII Hero, RX 6900 XT Associate Code: H5U80QBH6BH0AXF. I am NOT an employee of EVGA

#12
That3900Guy
New Member
  • Total Posts : 28
  • Reward points : 0
  • Joined: 2021/04/15 17:39:54
  • Status: offline
  • Ribbons : 0
Re: [Germany] RTX 3090 registration / warranty 2021/04/17 08:44:42 (permalink)
Arscon
That3900Guy
Hello guys,
I recently bought an EVGA RTX 3090 Kingpin in germany where I live.
 
As far as I know I have got 2 years warranty. 
 
But I have 2 questions: 
 
1. Do I need to register my card to get those 2 years warranty?
2. Is there any option to buy an additional guarantee / warranty for more than 2 years?
 
Thank you and kind regards :) 
 
 


can you tell me where you buy kngpn 3090 in europe?


Caseking.de in germany.
But they are sold out atm.
#13
Arscon
New Member
  • Total Posts : 61
  • Reward points : 0
  • Joined: 2020/11/22 02:15:53
  • Status: offline
  • Ribbons : 0
Re: [Germany] RTX 3090 registration / warranty 2021/04/17 09:06:17 (permalink)
That3900Guy
Arscon
That3900Guy
Hello guys,
I recently bought an EVGA RTX 3090 Kingpin in germany where I live.
 
As far as I know I have got 2 years warranty. 
 
But I have 2 questions: 
 
1. Do I need to register my card to get those 2 years warranty?
2. Is there any option to buy an additional guarantee / warranty for more than 2 years?
 
Thank you and kind regards :) 
 
 


can you tell me where you buy kngpn 3090 in europe?


Caseking.de in germany.
But they are sold out atm.

I see. When you buying kingpin you wait when it available in casking to order? I dont know when available this card again.
Maybe you know something?.
#14
That3900Guy
New Member
  • Total Posts : 28
  • Reward points : 0
  • Joined: 2021/04/15 17:39:54
  • Status: offline
  • Ribbons : 0
Re: [Germany] RTX 3090 registration / warranty 2021/04/17 10:06:48 (permalink)
I had luck. They had more than one and they were available 3 days long. I ordered the last one.
 
I have no idea when they will have one again.
But there is one guy on ebay-kleinanzeigen selling one from Caseking.
But it's not brand new. He opened the package.
 

 
Where are you from? Maybe I can help you buying it.
#15
Arscon
New Member
  • Total Posts : 61
  • Reward points : 0
  • Joined: 2020/11/22 02:15:53
  • Status: offline
  • Ribbons : 0
Re: [Germany] RTX 3090 registration / warranty 2021/04/17 10:18:39 (permalink)
That3900Guy
I had luck. They had more than one and they were available 3 days long. I ordered the last one.
 
I have no idea when they will have one again.
But there is one guy on ebay-kleinanzeigen selling one from Caseking.
But it's not brand new. He opened the package.
 
 
 
Where are you from? Maybe I can help you buying it.


When you order this last one? i mean date?
i from Poland.. I see this auction in ebay but he sell for 4000euro... and used.
I need factory new from shop. I make a big project and change my plans. I sold rtx 3090 ftw3 ultra and need buy 3090rtx kngpn.
I wonder when it will be back in caseking. If you can help me I will be grateful
 
#16
EVGATech_MarkusK
EVGA EU Tech Support
  • Total Posts : 284
  • Reward points : 0
  • Joined: 2013/05/28 08:56:25
  • Status: offline
  • Ribbons : 0
Re: [Germany] RTX 3090 registration / warranty 2021/04/19 01:18:48 (permalink)
Hi That3900Guy,
 
adjusted on your profile - could you please check.
 
Markus
#17
That3900Guy
New Member
  • Total Posts : 28
  • Reward points : 0
  • Joined: 2021/04/15 17:39:54
  • Status: offline
  • Ribbons : 0
Re: [Germany] RTX 3090 registration / warranty 2021/04/19 01:24:00 (permalink)
Everything fine now. I see the full 10 years. Thank you :)
#18
Arscon
New Member
  • Total Posts : 61
  • Reward points : 0
  • Joined: 2020/11/22 02:15:53
  • Status: offline
  • Ribbons : 0
Re: [Germany] RTX 3090 registration / warranty 2021/04/19 12:59:06 (permalink)
That3900Guy
Everything fine now. I see the full 10 years. Thank you :)

???
#19
davevt31
FTW Member
  • Total Posts : 1098
  • Reward points : 0
  • Joined: 2008/10/05 10:33:26
  • Location: Johnstown, NY
  • Status: online
  • Ribbons : 6
Re: [Germany] RTX 3090 registration / warranty 2021/04/19 16:43:50 (permalink)
Arscon
That3900Guy
Everything fine now. I see the full 10 years. Thank you :)

???


His profile is showing the correct 10 year warranty that he purchased.


 
 
   
 
#20
That3900Guy
New Member
  • Total Posts : 28
  • Reward points : 0
  • Joined: 2021/04/15 17:39:54
  • Status: offline
  • Ribbons : 0
Re: [Germany] RTX 3090 registration / warranty 2021/10/22 15:24:00 (permalink)
gsorin
is your pump efficient and silent? :)




I have to revise my statement... The pump is loud as hell...
#21
Jump to:
  • Back to Mobile