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AnsweredGerman Support Phone Number

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nordmann666
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2020/03/05 06:29:05 (permalink)
Hello,
 
i hope someone can tell me why german support hotline is not available?
 
Is there technical problem? cant find any news or information
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Cool GTX
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Re: German Support Phone Number 2020/03/05 06:36:57 (permalink)
post released from filter
 
Their hours of operation are listed in the link
 
Contact Customer Service
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nordmann666
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Re: German Support Phone Number 2020/03/05 06:39:19 (permalink)
i mean - i cant find information about not reachable german hotline 
 
Europe
49.89.189.049 11
 
try it...i cant reach them
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HE4THEN
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Re: German Support Phone Number 2020/03/05 09:32:05 (permalink)
Just double-checked with landline and mobile. Can confirm: 08918904911 /+4908918904911 does not work. Either 3 beeps 'number not available or 'this number has been blocked(cancelled(?)).
 
nordmann666
i mean - i cant find information about not reachable german hotline 
 
Europe
49.89.189.049 11
 
try it...i cant reach them




Maybe try their UK number: +44 (0) 1788-247-298 or send an email to either of these:

EVGA
EVGA Europa Email Support
English: supportEU@evga.com
Deutsch: supportDE@evga.com
Français: supportFR@evga.com

 
Pretty sure you'll get an answer. 
 

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rjohnson11
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Re: German Support Phone Number 2020/03/05 09:40:54 (permalink)
forwarded to EVGA

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EVGA_Lee
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Re: German Support Phone Number 2020/03/05 10:42:41 (permalink)
Hi everyone,
 
We're aware of the issue.  Our IT team is working to resolve this as quickly as possible.
 
Thanks!
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EVGATech_AdamB
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Re: German Support Phone Number 2020/03/05 11:04:57 (permalink)
EVGATech_LeeM
Hi everyone,
 
We're aware of the issue.  Our IT team is working to resolve this as quickly as possible.
 
Thanks!




Just to follow up on this, our EU team is working directly with the phone company to get the issue resolved. If you need assistance, please e-mail us at supportEU@evga.com or you can call us at 1-888-881-3842 to reach our US offices but we may be limited in how much we are able to assist depending on what the issue is.

Like our service? Please provide feedback for us at the link HERE
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EVGA_Lee
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Re: German Support Phone Number 2020/03/06 11:09:05 (permalink) ☼ Best Answerby Cool GTX 2020/03/06 11:19:07
Just as a follow up:  Turned out to be a relatively minor issue with the ISP.  Everything should be back up and running.
 
Let us know if anyone's still having trouble.
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Cool GTX
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Re: German Support Phone Number 2020/03/06 11:19:46 (permalink)
great

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rjohnson11
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Re: German Support Phone Number 2020/03/06 23:37:06 (permalink)
Good news. 

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Re: German Support Phone Number 2020/03/09 19:52:05 (permalink)
 
Cool!   

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