EVGA

GeForce GTX780 Not Working Need Some Help - Broken or Incompatible?

Author
DRKRueger22
New Member
  • Total Posts : 2
  • Reward points : 0
  • Joined: 2021/10/14 09:25:24
  • Status: offline
  • Ribbons : 0
2021/10/14 09:39:12 (permalink)
Hi, I'm not very computer savvy very much any more.
I bought a GeForce GTX780 on eBay (and maybe that's that issue) or maybe it's that the card is incompatible with my desktop. I'm just not sure how to tell.
 
when I put the card in, the fan turns on, but the monitor doesn't get a signal via the HDMI port. I have a brand new ASUS 28" 4k monitor.
My tower is a little older, but can someone help me find out if the "specs" are incompatible and I should return it?
 
Thanks,
Dan
 
I bought the PC from MicroCenter 6/30/2020. I've upgraded to 32GB of RAM
 
Specs attached
  

 

PROCESSOR

CPU Summary
AMD Ryzen 3 2200G (3.5GHz)

CPU Core
Quad-Core

CPU Type
Ryzen 3

CPU Speed
2200G (3.5GHz)

Turbo Boost Speed
Up to 3.7GHz

Level 2 Cache
2MB

Level 3 Cache
4MB

CPU Brand
AMD

CPU Socket
AM4

CPUs Installed
1

CPUs Supported
1

CPU Main Features
AMD SenseMI Technology
AMD Ryzen Master Utility
AMD Enmotus FuzeDrive
AMD Radeon FreeSync Technology

 
...
 
post edited by DRKRueger22 - 2021/10/14 13:25:15
#1

5 Replies Related Threads

    Sajin
    EVGA Forum Moderator
    • Total Posts : 45831
    • Reward points : 0
    • Joined: 2010/06/07 21:11:51
    • Location: Texas, USA.
    • Status: offline
    • Ribbons : 198
    Re: GeForce GTX780 Not Working Need Some Help - Broken or Incompatible? 2021/10/14 12:24:34 (permalink)
    What are your specs? Fastest way to confirm the card is faulty would be to try it in another known good working pc.

    Want to save 5 to 10% on your next EVGA purchase? Just click on the associates banner to save, or enter the associates code at checkout on your next purchase. If you choose to use my code I want to personally say "Thank You" for using it.
     

     
    #2
    bob16314
    CLASSIFIED ULTRA Member
    • Total Posts : 7916
    • Reward points : 0
    • Joined: 2008/11/07 22:33:22
    • Location: Planet of the Babes
    • Status: online
    • Ribbons : 705
    Re: GeForce GTX780 Not Working Need Some Help - Broken or Incompatible? 2021/10/14 13:58:23 (permalink)
    An AMD Ryzen 3 2200G has it's own Radeon Vega Graphics..The BIOS might be set to exclusively use that and not the GTX 780..Clearing the CMOS should return it to automatically using a graphics card if one is detected in the PCIe x16 slot..Clear CMOS (usually with a jumper somewhere) according to the motherboard manual, or unplug your PC and remove the motherboard CMOS battery for 5 minutes.

    Worth a shot.
     
    Otherwise, try another card in it if you have, or try the GTX 780 in another PC as suggested above..You could take it to a PC shop for testing, shouldn't cost much or take long.

    * Corsair Obsidian 450D Mid-Tower - Airflow Edition * ASUS ROG Maximus X Hero (Wi-Fi AC) * Intel i7-8700K @ 5.4GHz * 16GB G.SKILL Trident Z 4133MHz * Crucial MX500 M.2 1TB * 2x WD Caviar Black 500GB * Seasonic M12 II 750W * Corsair H115i Elite Capellix 280mm * EVGA GTX 760 SC * Win7 Home/Win10 Home/Win10 Pro * 
     
    "Whatever it takes, as long as it works" - Me
     
     
     
    #3
    DRKRueger22
    New Member
    • Total Posts : 2
    • Reward points : 0
    • Joined: 2021/10/14 09:25:24
    • Status: offline
    • Ribbons : 0
    Re: GeForce GTX780 Not Working Need Some Help - Broken or Incompatible? 2021/10/14 16:31:56 (permalink)
    I have a GeForce GT1030 2GB in there now and it works fine. I wanted to go to 4GB. I do a lot of Lightroom and Photoshop work and wanted a little more power.
    Maybe this card is a dud.
    #4
    wmmills
    CLASSIFIED ULTRA Member
    • Total Posts : 5442
    • Reward points : 0
    • Joined: 2006/01/04 20:47:29
    • Location: New Jersey
    • Status: offline
    • Ribbons : 33
    Re: GeForce GTX780 Not Working Need Some Help - Broken or Incompatible? 2021/10/15 03:11:51 (permalink)
    DRKRueger22
    I have a GeForce GT1030 2GB in there now and it works fine. I wanted to go to 4GB. I do a lot of Lightroom and Photoshop work and wanted a little more power.
    Maybe this card is a dud.


    Are you using the newest Nvidia drivers? They discontinued Kepler support, 7xx series and below. https://www.techpowerup.com/287749/nvidia-releases-game-ready-496-13-whql-geforce-graphics-driver-support-removed-for-windows-8-1-8-7-kepler

    MOBO: EVGA x299 Dark, CPU: I9 10900X, RAM: Patriot Viper RGB 3600 32gb, SSD: Samsung 860 EVO 1TB, M2: Samsung 970 EVO+ 1TB, PSU: CoolerMaster M2 1500, CPU HSF: EVGA 240 CLC HSF~ P/P 88CFM Yate Loons, G-CARD:EVGA RTX3090 FTW3 Ultra Gaming, CASE: LIAN-LI PC-V2010B w/ Window mod, OS: Windows 10 Pro 64bit, MON: Alienware AW3821DW, HdSet: steelseries Siberia 

    Help Our Vets From K-2! https://strongholdfreedomfoundation.org
    [p
    #5
    rjohnson11
    EVGA Forum Moderator
    • Total Posts : 87564
    • Reward points : 0
    • Joined: 2004/10/05 12:44:35
    • Location: Belgium
    • Status: offline
    • Ribbons : 76
    Re: GeForce GTX780 Not Working Need Some Help - Broken or Incompatible? 2021/10/15 03:56:39 (permalink)
    If there is a setting in the BIOs for a legacy mode you can also try that. 

    AMD Ryzen 9 5950X,  Corsair Mp600 Pro M.2, 128GB DDR4  Crosshair VIII Hero, RX 6900 XT Associate Code: H5U80QBH6BH0AXF. I am NOT an employee of EVGA

    #6
    Jump to:
  • Back to Mobile