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GeForce 391.35 or higher disables 1080ti Hybrid features in XOC

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kevsteele
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2018/05/10 07:09:48 (permalink)
Upgrading to GeForce drivers 391.35 or higher seems to interfere with Precision recognizing key features of my 1080 ti FTW3 Hybrid.
 
A picture is worth a thousand words:

 
Highlights of what's wrong: The Sensor and LED Sync buttons are disabled, the Power temp and Memory temp indicators are blank, there is only one fan slider (and it doesn't seem to do anything), and any changes to the LEDs are disabled (both the Appearance and Thermal LED tabs are grayed out).
 
Rolling back to earlier Nvidia drivers fixes the problem, but they otherwise perform flawlessly. I've tried earlier versions of Precision, but the problem persists - once I install 391.35 or higher, Precision doesn't seem to recognize my EVGA card's EVGA-specific features (even though it does correctly badge it in the app as a 1080ti FTW3 Hybrid.
 
Any ideas as to what broke?
post edited by kevsteele - 2018/05/10 08:25:07

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#1

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    rjohnson11
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    Re: GeForce 391.35 or higher disables 1080ti Hybrid features in XOC 2018/05/10 07:14:00 (permalink)
    I really don't have an answer for you so I'll refer this thread to EVGA

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    #2
    Sajin
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    Re: GeForce 391.35 or higher disables 1080ti Hybrid features in XOC 2018/05/10 09:37:48 (permalink)
    I'm using version 6.1.15 of xoc along with driver 397.35. No issues here. I don't have a FTW3 hybrid though. I have a 1080 ti kingpin.
     
    Doing this while on the newer driver may fix the issue for you.

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    #3
    Sajin
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    Re: GeForce 391.35 or higher disables 1080ti Hybrid features in XOC 2018/05/10 10:30:33 (permalink)
    You should also checkout this thread. The user in the link I have provided was experiencing a similar issue until he/she put the stock cooler back onto their card.

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    #4
    kevsteele
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    Re: GeForce 391.35 or higher disables 1080ti Hybrid features in XOC 2018/05/10 13:49:49 (permalink)
    Sajin -- thanks for the suggestions. I did try the "complete clean out XOC and totally cold boot" thing, but no joy. As far replacing as the stock cooler...this is it (it's a factory hybrid, not a regular FTW3 with hybrid cooler add-on).
     
    It's weird - Precision XOC works great, as long as I don't install 391.35 or 397.64 (the latest two driver releases). Install either of those, however, and XOC can't seem to recognize that my EVGA card has LEDs, a fan, or temperature sensors...
    #5
    kevsteele
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    Re: GeForce 391.35 or higher disables 1080ti Hybrid features in XOC 2018/05/13 12:05:31 (permalink)
    Just a follow-up: I did some more checking, and installing 391.35 or higher disables all of the EVGA iCX sensors - they do not show up in Precision or other monitoring apps such as GPU-Z.
     
    I've reinstalled the 391.24 drivers, and everything's fine - all sensors readable. This doesn't look to be a Precision problem specifically, but rather a driver problem for the FTW3 Hybrid.
    #6
    Sajin
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    Re: GeForce 391.35 or higher disables 1080ti Hybrid features in XOC 2018/05/13 12:07:40 (permalink)
    If it was a widespread issue other ftw3 owners would be commenting about it. No issues here and I'm on driver 391.35.

    Want to save 5 to 10% on your next EVGA purchase? Just click on the associates banner to save, or enter the associates code at checkout on your next purchase. If you choose to use my code I want to personally say "Thank You" for using it.
     

     
    #7
    kevsteele
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    Re: GeForce 391.35 or higher disables 1080ti Hybrid features in XOC 2018/05/13 13:41:54 (permalink)
    Yes, I realize that. It may be something specific to the stock FTW3 Hybrid's bios, as it's a less common card. I'll experiment a bit more with other settings (alternate bios, clean driver install, etc.) and see if I can narrow it down. So far it's easy to duplicate the problem, and simply reverting my drivers fixes it. Just weird that the latest two Nvidia driver releases both bork my Hybrid's unique features, but otherwise leave the card working perfectly.
    #8
    kevsteele
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    Re: GeForce 391.35 or higher disables 1080ti Hybrid features in XOC 2018/05/15 07:59:50 (permalink)
    Did a lot of testing, including clean driver installs of 391.24, 391.35, and a completely clean reinstall of Windows 10 (which installed 397.55) - the problem's still there, but it definitely seems to be some sort of driver interaction, not XOC. I'll just stick with 391.24 for now, but this thread should probably be a different sub forum, since it's not Precision-related.
    #9
    Cool GTX
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    Re: GeForce 391.35 or higher disables 1080ti Hybrid features in XOC 2018/05/15 09:03:43 (permalink)
    THIS
     
    https://forums.evga.com/FindPost/2819664
     
    bob16314
     
    After enabling your fan curve or making any other Settings/Profile changes, manually close Precision..Otherwise, most settings will not remain and will be lost upon start up..It should probably be okay after you do that.



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    #10
    kevsteele
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    Re: GeForce 391.35 or higher disables 1080ti Hybrid features in XOC 2018/05/15 09:40:31 (permalink)
    That's not the problem - Precision saves my OC settings just fine. It's once I upgrade my drivers beyond 391.24, all iCX sensors and LED functions become disabled, both in XOC and any other GPU utility (such as GPU-Z). It's like the custom features don't even exist anymore, and Precision won't let me adjust LED colors or monitor the iCX sensors.
    #11
    Sajin
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    Re: GeForce 391.35 or higher disables 1080ti Hybrid features in XOC 2018/05/15 09:53:24 (permalink)
    Moving thread to general software subsection.
     

    Want to save 5 to 10% on your next EVGA purchase? Just click on the associates banner to save, or enter the associates code at checkout on your next purchase. If you choose to use my code I want to personally say "Thank You" for using it.
     

     
    #12
    Sajin
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    Re: GeForce 391.35 or higher disables 1080ti Hybrid features in XOC 2018/05/15 09:55:49 (permalink)
    Have you reported your findings to nvidia & evga? If not, I'd suggest you so.
     
    You can report your issue to evga here. You can report your issue to nvidia here.

    Want to save 5 to 10% on your next EVGA purchase? Just click on the associates banner to save, or enter the associates code at checkout on your next purchase. If you choose to use my code I want to personally say "Thank You" for using it.
     

     
    #13
    kevsteele
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    Re: GeForce 391.35 or higher disables 1080ti Hybrid features in XOC 2018/05/15 12:16:33 (permalink)
    I've reported it to both. Hopefully they can track down whatever weirdness is going on. Thanks.
    #14
    Sajin
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    Re: GeForce 391.35 or higher disables 1080ti Hybrid features in XOC 2018/05/15 12:25:17 (permalink)
    No problem. 

    Want to save 5 to 10% on your next EVGA purchase? Just click on the associates banner to save, or enter the associates code at checkout on your next purchase. If you choose to use my code I want to personally say "Thank You" for using it.
     

     
    #15
    thunder-93
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    Re: GeForce 391.35 or higher disables 1080ti Hybrid features in XOC 2018/05/16 03:51:33 (permalink)
    Very strange. I’ve got an ftw3 hybrid and am not having this problem with any versions of nvidia driver or xoc. Just sharing for reference.

    Very weird.

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    thunder-93
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    Re: GeForce 391.35 or higher disables 1080ti Hybrid features in XOC 2018/05/16 03:55:50 (permalink)
    What gpu bios version are you running?

    And have you tried another pci-e slot?

    Is you cpu & ram overclocked?

    Full specs of your rig?
    post edited by thunder-93 - 2018/05/16 03:58:55

    v/r Thunder-93 (Affiliate Code: F8CE835X1W)

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    #17
    Cool GTX
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    Re: GeForce 391.35 or higher disables 1080ti Hybrid features in XOC 2018/05/16 07:34:34 (permalink)
    DDU driver in safe-mode ?
     
    uninstall XOC, then reboot - now Remove all XOC files from drive manually (program files X86 folder) reboot again
     
    reinstall XOC after new driver, make sure all background programs are off (even security software)

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    #18
    sulu_cwru
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    Re: GeForce 391.35 or higher disables 1080ti Hybrid features in XOC 2018/05/27 20:40:51 (permalink)
    I have the same issue, I have tried nvidia 397.93 and 397.64, the sensor and Led button in Precision OC 6.2.3.and 6.2.7 both grey out and fan control slider with only one choice.
    #19
    whisperingshadow
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    Re: GeForce 391.35 or higher disables 1080ti Hybrid features in XOC 2018/05/28 23:10:04 (permalink)
    I just checked and I have the same issue.  Brand new system build too.

    "RE-VGA" i7 8700k,z370 FTW, Ballistix 32gb ddr4, 1080 Hybrid, 512gb 970 evo, DG77, clc 280, 850 G3, z370 FTW, 27" Predator IPS Gsync
     
    (old Pc)q6600 @ 3ghz Evga 680sli win10 with 8gb Ram,60gb ssd(OS), 74gb raptor(game), 320gb sata (storage)Evga GTX 980 sc,750w PSU
     
     
     
     
    #20
    sulu_cwru
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    Re: GeForce 391.35 or higher disables 1080ti Hybrid features in XOC 2018/05/29 08:07:23 (permalink)
    whisperingshadow
    I just checked and I have the same issue.  Brand new system build too.


    Could you share your nvidia driver version?
    #21
    whisperingshadow
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    Re: GeForce 391.35 or higher disables 1080ti Hybrid features in XOC 2018/05/29 11:13:49 (permalink)
    sulu_cwru
    whisperingshadow
    I just checked and I have the same issue.  Brand new system build too.


    Could you share your nvidia driver version?


    397.93

    "RE-VGA" i7 8700k,z370 FTW, Ballistix 32gb ddr4, 1080 Hybrid, 512gb 970 evo, DG77, clc 280, 850 G3, z370 FTW, 27" Predator IPS Gsync
     
    (old Pc)q6600 @ 3ghz Evga 680sli win10 with 8gb Ram,60gb ssd(OS), 74gb raptor(game), 320gb sata (storage)Evga GTX 980 sc,750w PSU
     
     
     
     
    #22
    whisperingshadow
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    Re: GeForce 391.35 or higher disables 1080ti Hybrid features in XOC 2018/05/31 22:00:25 (permalink)
    Any update on this?

    "RE-VGA" i7 8700k,z370 FTW, Ballistix 32gb ddr4, 1080 Hybrid, 512gb 970 evo, DG77, clc 280, 850 G3, z370 FTW, 27" Predator IPS Gsync
     
    (old Pc)q6600 @ 3ghz Evga 680sli win10 with 8gb Ram,60gb ssd(OS), 74gb raptor(game), 320gb sata (storage)Evga GTX 980 sc,750w PSU
     
     
     
     
    #23
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