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Hot!GTX 980ti Catching FIRE & Sparking

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Fudgetruck
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2017/01/31 07:33:01 (permalink)
Hey everyone, I wanted to make a quick post on the forums about this since others have been reporting burning issues with their 10 series cards. I purchased my card at the tail end of 2015 in December. 2 weeks ago my card caught on fire. And then a week later another 1080 that I had also caught fire. I had recently received an RMA replacement card for the 980ti. Within less than 12 hours the card was dead. Now on my third RMA cycle, you can imagine how frustrating it is, especially since I use this computer for work, and need that graphics card for rendering.
 
(I've since put a 780 in my machine and it works fine.)
 
If you have a 980ti don't rule out the fact that your card can also go up in smoke. I wouldn't recommend leaving your computer on if you aren't going to be around. The fire and sparks start randomly and will probably cause a larger fire if you aren't around to stop it. 
 
EVGAs customer service has been good with sending me replacements, however the quality of those replacements are severely lacking. Let's hope the next replacement will actually work.
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    the_Scarlet_one
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    Re: GTX 980ti Catching FIRE & Sparking 2017/01/31 07:37:31 (permalink)
    The failing components happens. The power supply should shut the system down if there is a short, but that doesn't always happen of course.

    If you Google gpu caught fire, you can find many cards from every single manufacturer and generation that have failed with sparks and flashes or components melting.

    I definitely agree that we shouldn't leave components running when we aren't around to monitor. I used to leave them alone all the time, but I refuse to leave them on any more, it's just too risky.

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    Sajin
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    Re: GTX 980ti Catching FIRE & Sparking 2017/01/31 07:42:39 (permalink)
    Fudgetruck 
    EVGAs customer service has been good with sending me replacements, however the quality of those replacements are severely lacking.

    Are you in the US? How are they lacking?

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    #3
    Fudgetruck
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    Re: GTX 980ti Catching FIRE & Sparking 2017/01/31 08:12:32 (permalink)
    Scarlet-Tech
    The failing components happens. The power supply should shut the system down if there is a short, but that doesn't always happen of course.

    If you Google gpu caught fire, you can find many cards from every single manufacturer and generation that have failed with sparks and flashes or components melting.

    I definitely agree that we shouldn't leave components running when we aren't around to monitor. I used to leave them alone all the time, but I refuse to leave them on any more, it's just too risky.



     
    Yea I totally understand that perspective. It's a little frustrating haha. After that happened to my card I know I won't be leaving my machine on when i'm not around, also something I used to do. 
    #4
    Fudgetruck
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    Re: GTX 980ti Catching FIRE & Sparking 2017/01/31 08:14:15 (permalink)
    Sajin
    Fudgetruck 
    EVGAs customer service has been good with sending me replacements, however the quality of those replacements are severely lacking.

    Are you in the US? How are they lacking?




     
    Just that the replacement card they sent me died within 12 hours. It could have been caused during shipment of course, can't rule that out. But after having 3 cards with problems it's just not a good time.
    #5
    bob16314
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    Re: GTX 980ti Catching FIRE & Sparking 2017/01/31 09:24:39 (permalink)
    Welcome to the forums, Fudgetruck..Yeah, that's major suckage..You may or may not know that Real Temp has an alarm and also a ShutDown.bat you can set to run if the CPU or GPU temp gets too hot..And there's also HWiNFO64 that can monitor many more parameters including GPU Power Draw that can notify/alarm and run a ShutDown.bat too if things exceed the values you specify..Of course these utilities can't be everyone's saviors all the time because components can fail, but they may give a little peace of mind when you're away from your PC for a short time and it's running..But like Scarlet-Tech said, I would never go too far away from my PC while it's running.

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    JosephL
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    Re: GTX 980ti Catching FIRE & Sparking 2017/01/31 10:53:24 (permalink)
    Hello Fudgetruck and welcome to the Forums.
     
    I am very sorry for your experience thus far. It is not often that this happens. I do see that we have setup a complimentary Advanced RMA in this case and flagged this replacement for additional testing. The additional testing is very thorough and should help to ensure this next card will not fail again. Please let us know if you do run into any issues as we will continue to have you covered.

    If you have a moment, please rate my service. We appreciate the feedback!
    #7
    Dr.Death
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    Re: GTX 980ti Catching FIRE & Sparking 2017/02/01 06:24:55 (permalink)
    funny,  this is the 3ed 900 card I seen report this   in 2 days    like on of them said   '' after I installed the latest driver  in a few hrs   it just popped '' ..    hate to think NVidia trying to improve 10 series cards are affecting older series   in this way  as a driver issue ????? 
    #8
    the_Scarlet_one
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    Re: GTX 980ti Catching FIRE & Sparking 2017/02/01 07:06:22 (permalink)
    Ha.. no. Just no.

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    Sajin
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    Re: GTX 980ti Catching FIRE & Sparking 2017/02/01 08:49:56 (permalink)
    Dr.Death
    funny,  this is the 3ed 900 card I seen report this   in 2 days    like on of them said   '' after I installed the latest driver  in a few hrs   it just popped '' ..    hate to think NVidia trying to improve 10 series cards are affecting older series   in this way  as a driver issue ????? 


    The driver isn't causing the issue.

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    #10
    Dr.Death
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    Re: GTX 980ti Catching FIRE & Sparking 2017/02/01 10:59:30 (permalink)
    ok then how about evga using cheap substandard parts that are prone to fail ??? seeing there  evga cards ??
     
    http://www.tomshardware.com/answers/id-3226360/evga-980-burnt.html
     
    http://forums.evga.com/EVGA-980TI-Burnt-out-m2571295.aspx
     
    and so on
    #11
    the_Scarlet_one
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    Re: GTX 980ti Catching FIRE & Sparking 2017/02/01 11:02:57 (permalink)
    Dr.Death
    ok then how about evga using cheap substandard parts that are prone to fail ??? seeing there  evga cards ??
     
    http://www.tomshardware.com/answers/id-3226360/evga-980-burnt.html
     
    http://forums.evga.com/EVGA-980TI-Burnt-out-m2571295.aspx
     
    and so on


    Sensitive electronics fail. This has been discussed for years. It's nothing new, and it surely isn't some outrageous plot to force people to buy newer cards.

    I dare you to Google "GPU caught fire" and look at the hundreds of pictures that come up. Again, nothing new. It happens on AMD and on NVidia. Motherboards and powersupplies. None of it has to do with drivers or some other incredible scenario. It's pretty simple.

    Google is at your fingertips.
    post edited by Scarlet-Tech - 2017/02/01 11:06:33

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    #12
    HeavyHemi
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    Re: GTX 980ti Catching FIRE & Sparking 2017/02/01 13:13:06 (permalink)
    Dr.Death
    ok then how about evga using cheap substandard parts that are prone to fail ??? seeing there  evga cards ??
     
    http://www.tomshardware.com/answers/id-3226360/evga-980-burnt.html
     
    http://forums.evga.com/EVGA-980TI-Burnt-out-m2571295.aspx
     
    and so on




    I Googled too see what issues I could find for Dr.Death...
     
    Thanks for the nightmares...

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    #13
    the_Scarlet_one
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    Re: GTX 980ti Catching FIRE & Sparking 2017/02/01 13:28:22 (permalink)
    HeavyHemi
    I Googled too see what issues I could find for Dr.Death...
     
    Thanks for the nightmares...


    It's crazy isn't it? People think it is sooooo isolated, but the stuff you see here is barely a single drop in a bucket.

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    #14
    HeavyHemi
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    Re: GTX 980ti Catching FIRE & Sparking 2017/02/01 13:59:20 (permalink)
    Scarlet-Tech
    HeavyHemi
    I Googled too see what issues I could find for Dr.Death...
     
    Thanks for the nightmares...


    It's crazy isn't it? People think it is sooooo isolated, but the stuff you see here is barely a single drop in a bucket.



    True. But you see this around any enthusiast type forum. There is a natural binning of participants. It's the same as people who argue with folks over how much they spent on audio equipment...because it is their thing... oblivious to their own 'thing' like a baseball card collection. (what a useless waste of time and money ) There's a natural tendency to complain when things go wrong. What is the ratio between complaints and folks who take time out to say 'Hey, great product!'? Almost as rare as a unicorn.

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    #15
    rla1999
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    Re: GTX 980ti Catching FIRE & Sparking 2017/02/01 19:53:13 (permalink)
    Fudgetruck
    Sajin
    Fudgetruck 
    EVGAs customer service has been good with sending me replacements, however the quality of those replacements are severely lacking.

    Are you in the US? How are they lacking?




     
    Just that the replacement card they sent me died within 12 hours. It could have been caused during shipment of course, can't rule that out. But after having 3 cards with problems it's just not a good time.


    3 cards with the same burning problem? Couldn't it be other hardware in that computer causing the problems?

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    Spirit_Rises
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    Re: GTX 980ti Catching FIRE & Sparking 2017/02/02 05:00:15 (permalink)
    Fudgetruck
    Hey everyone, I wanted to make a quick post on the forums about this since others have been reporting burning issues with their 10 series cards. I purchased my card at the tail end of 2015 in December. 2 weeks ago my card caught on fire. And then a week later another 1080   that I had also caught fire. I had recently received an RMA replacement card for the 980ti. Within less than 12 hours the card was dead. Now on my third RMA cycle, you can imagine how frustrating it is, especially since I use this computer for work, and need that graphics card for rendering.
     
    (I've since put a 780 in my machine and it works fine.)
     
    If you have a 980ti don't rule out the fact that your card can also go up in smoke. I wouldn't recommend leaving your computer on if you aren't going to be around. The fire and sparks start randomly and will probably cause a larger fire if you aren't around to stop it. 
     
    EVGAs customer service has been good with sending me replacements, however the quality of those replacements are severely lacking. Let's hope the next replacement will actually work.




    Hi
     
    i am confused, which graphic card are you are having trouble with? 980 Ti or Gtx 1080??
    post edited by Spirit_Rises - 2017/02/02 20:36:10
    #17
    Dr.Death
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    Re: GTX 980ti Catching FIRE & Sparking 2017/02/02 06:53:07 (permalink)
    I'm just putting things out ther to concider  that's all
     
    like from here you see NVidia seems to need to cover there butts  with a statement on that ??
     
    ''NVIDIA’s Latest GeForce Drivers Has Problems But Doesn’t Burn or Fry Graphics Cards''
    http://wccftech.com/nvidia-geforce-drivers-burning-issues-gpus/
     
    so it seem its been questioned to them    and this week I noticed a rash of this   with guys stating    '' after I installed the latest driver and was playing what ever for about 2 hrs my card suddenly popped and got a burnt smell from it ''??
     
    so you got to kinda wonder  .and can be a real possibility 
     
    ''The symptoms vary from freezing and visual glitches to serious crises like failures to boot or, supposedly, burnt out cards''
     
    https://www.engadget.com/2016/03/08/nvidia-graphics-driver-hurts-systems/
     
    anyway good luck 
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    robbysites
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    Re: GTX 980ti Catching FIRE & Sparking 2017/02/02 06:55:48 (permalink)
    HeavyHemi
    Scarlet-Tech
    HeavyHemi
    I Googled too see what issues I could find for Dr.Death...

    Thanks for the nightmares...


    It's crazy isn't it? People think it is sooooo isolated, but the stuff you see here is barely a single drop in a bucket.



    True. But you see this around any enthusiast type forum. There is a natural binning of participants. It's the same as people who argue with folks over how much they spent on audio equipment...because it is their thing... oblivious to their own 'thing' like a baseball card collection. (what a useless waste of time and money ) There's a natural tendency to complain when things go wrong. What is the ratio between complaints and folks who take time out to say 'Hey, great product!'? Almost as rare as a unicorn.


    I sell digital video recorders and network video recorders (pretty much pcs modified to record video data to hard drives) and when things go south I get to hear about it - One customer asked if there was a chip that killed the recorder after 14 months (it would be out of warranty) I did not tell him what I really wanted to say. But the bulk of consumer electronics are mass produced in Asia and those companies have varying levels of quality control. Things are going to break. and I quoted the above post for this;
    What is the ratio between complaints and folks who take time out to say 'Hey, great product!'? Almost as rare as a unicorn. 
    Pretty darn close in my biz - but I do have people calling to say they are extremely pleased.
    I have lots of EVGA product and have only needed one RMA - It was done in a timely fashion.
    Stuff is going to break! If all of your stuff breaks maybe consider another manufacturer. I think I would.
    My 2 cents


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    #19
    the_Scarlet_one
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    Re: GTX 980ti Catching FIRE & Sparking 2017/02/02 07:11:14 (permalink)
    Dr.Death
    I'm just putting things out ther to concider  that's all
     
    like from here you see NVidia seems to need to cover there butts  with a statement on that ??
     
    ''NVIDIA’s Latest GeForce Drivers Has Problems But Doesn’t Burn or Fry Graphics Cards''
    http://wccftech.com/nvidia-geforce-drivers-burning-issues-gpus/
     
    so it seem its been questioned to them    and this week I noticed a rash of this   with guys stating    '' after I installed the latest driver and was playing what ever for about 2 hrs my card suddenly popped and got a burnt smell from it ''??
     
    so you got to kinda wonder  .and can be a real possibility 
     
    ''The symptoms vary from freezing and visual glitches to serious crises like failures to boot or, supposedly, burnt out cards''
     
    https://www.engadget.com/2016/03/08/nvidia-graphics-driver-hurts-systems/
     
    anyway good luck 


    One link you posted is from wccftech, not Nvidia, and both are from March 2016.

    Any further off topic posts need to have their own thread. This thread has been derailed away from the OP's intent.

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    #20
    MoonPrawn
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    Re: GTX 980ti Catching FIRE & Sparking 2017/04/09 16:24:12 (permalink)
    Hello
     
    Not to revive an old post, but I wanted to share my experience with the Evga 980TI Superclocked+ card with ACX 2.0 cooler. I've owned the cards (I aquired two, since they WHERE awesome) for almost 2 years now and have never had any problems. Then I started playing Total War: Warhammer and have been playing the DX12-version actively. After two weeks I noticed the smell of burnt electronics while playing, right before the computer restarted. I unplugged the computer and smelled every component in the computer until I found the culprit - the primary 980TI smelled VERY burned. For warranty issues I didn't remove the cooler to look at the PCB, I simply removed it from my rig and placed the secondary card in the first PCI-E port. Two-three weeks later, playing the same game, the second card failed the exact same way. I didn't notice the cards catching fire, but the whole house smelled burned electronics a day, and my wife now forbids me to leave the computer on unattended :'D
     
    Needless to say I asked the store for replacement cards. I find it obvious that the coolers/SW for the coolers OR a component on the card, is not dealing well with long periods of full load.
     
    PS: I feel a bit ashamed for not monitoring the fans and temperature while murdering the second card.
    #21
    arestavo
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    Re: GTX 980ti Catching FIRE & Sparking 2017/04/09 16:52:59 (permalink)
    MoonPrawn
    Hello
     
    Not to revive an old post, but I wanted to share my experience with the Evga 980TI Superclocked+ card with ACX 2.0 cooler. I've owned the cards (I aquired two, since they WHERE awesome) for almost 2 years now and have never had any problems. Then I started playing Total War: Warhammer and have been playing the DX12-version actively. After two weeks I noticed the smell of burnt electronics while playing, right before the computer restarted. I unplugged the computer and smelled every component in the computer until I found the culprit - the primary 980TI smelled VERY burned. For warranty issues I didn't remove the cooler to look at the PCB, I simply removed it from my rig and placed the secondary card in the first PCI-E port. Two-three weeks later, playing the same game, the second card failed the exact same way. I didn't notice the cards catching fire, but the whole house smelled burned electronics a day, and my wife now forbids me to leave the computer on unattended :'D
     
    Needless to say I asked the store for replacement cards. I find it obvious that the coolers/SW for the coolers OR a component on the card, is not dealing well with long periods of full load.
     
    PS: I feel a bit ashamed for not monitoring the fans and temperature while murdering the second card.




    I'd keep in mind that if this is a common occurrence, as in it happens a third time, that you might want to replace the power supply and get an active PFC compatible UPS that can handle the load.

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    #22
    bcavnaugh
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    Re: GTX 980ti Catching FIRE & Sparking 2017/04/09 17:18:34 (permalink)
    Welcome to the Forum MoonPrawn
    What ^ Said Above.


    #23
    MoonPrawn
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    Re: GTX 980ti Catching FIRE & Sparking 2017/04/09 17:24:59 (permalink)
    arestavo
    I'd keep in mind that if this is a common occurrence, as in it happens a third time, that you might want to replace the power supply and get an active PFC compatible UPS that can handle the load.

     
    Thank you for the tip. I have a Cooler Master 1200V Platinum PSU, supposedly it should keep the 12v rail fairly stable? I've had no changes to my setup AT ALL for the past (almost) two years, not even the power outlet.  But I will consider other culprits should a third card fail. :)
    #24
    MonkJayn
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    Re: GTX 980ti Catching FIRE & Sparking 2017/04/11 18:18:43 (permalink)
    I see alot of people on this forum seem to run psu's wayyy above what they need to be using, damn some people ?Ike to waste money and have components not working optimally.
    #25
    XrayMan
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    Re: GTX 980ti Catching FIRE & Sparking 2017/04/11 19:55:48 (permalink)
     
     I don't need my 1300w, but I like knowing I won't have any problems. This Evga 1300 is an awesome PSU.      =)

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    bcavnaugh
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    Re: GTX 980ti Catching FIRE & Sparking 2017/04/11 19:57:01 (permalink)
    XrayMan
     
     I don't need my 1300w, but I like knowing I won't have any problems. This Evga 1300 is an awesome PSU.      =)


    And on Sale ATM!


    #27
    Squall_Rinoa86
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    Re: GTX 980ti Catching FIRE & Sparking 2017/04/11 20:30:35 (permalink)
    XrayMan
     
     I don't need my 1300w, but I like knowing I won't have any problems. This Evga 1300 is an awesome PSU.      =)




    no such thing as to much when it comes to Wattage. I also have A 1300G2 and use it with my 2 1070's. Overkill? ABSOLUTELY. Will I ever have to worry? Nope.




    PSU: EVGA SuperNOVA 1300 G2
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    #28
    condemned5
    Superclocked Member
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    Re: GTX 980ti Catching FIRE & Sparking 2017/04/11 20:36:14 (permalink)
    Dr.Death
    funny,  this is the 3ed 900 card I seen report this   in 2 days    like on of them said   '' after I installed the latest driver  in a few hrs   it just popped '' ..    hate to think NVidia trying to improve 10 series cards are affecting older series   in this way  as a driver issue ????? 


    it's not a driver issue, probably a coincidence... an unfortunate coincidence. hope OP gets his card RMAd quickly.
    #29
    XrayMan
    EVGA Forum Moderator
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    Re: GTX 980ti Catching FIRE & Sparking 2017/04/11 22:10:17 (permalink)
    bcavnaugh
    XrayMan
     
     I don't need my 1300w, but I like knowing I won't have any problems. This Evga 1300 is an awesome PSU.      =)


    And on Sale ATM!




    Yep. Actually they have had the $30 off for a little while now. Nice discount.   

                My Affiliate Code: 8WEQVXMCJL
     
     
                     
     
     
     
              
     
       
     
               
     
     
     
     
     
     
     
     
     
     
     
     
     
     
     



     
     
     
     
     
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    #30
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