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GTX 980 Ti Shutting off PC

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NukemX5
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2020/09/15 07:16:39 (permalink)
I gifted my old 980 Ti to a friend, and it has worked well for him for about 2 years, but it has started to have an issue. When the GPU reaches a temperature in the mid 70s (c) the pc will shut off. I am confident that the issue is with the GPU, as he has tried the GPU in multiple systems, and the issue follows the card. We will run valley benchmarks, and at some point during the tests it will shut the PC off. This also occurs when running games that push the GPU to 95%-100% usage.
 
We verified that the fans on the card are spinning, and using Precision X, we set the fans to run at 100% constantly to see if the GPU would still shutdown the system. The benchmark would get a little further for him, but it would still shut down. I've suggested to him to try and replace the thermal paste on the card (it's out of warranty), but I wanted to ask here and see if anyone can think of anything that i'm missing. Are there any other troubleshooting steps?
 
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    Chaos_21
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    Re: GTX 980 Ti Shutting off PC 2020/09/15 07:34:10 (permalink)
    You could try cleaning the contacts with some alcohol and a cotton swab....a poor connection can cause issues.

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    aka_STEVE_b
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    Re: GTX 980 Ti Shutting off PC 2020/09/15 08:04:18 (permalink)
    try the shake & bake method....
     
    https://www.ifixit.com/Gu...+it+up+in+an+oven/2240
     
    & then definitely put new T.I.M. on the die and new thermal pads on any memory chips ,etc...
     

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    #3
    NukemX5
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    Re: GTX 980 Ti Shutting off PC 2020/09/15 08:32:43 (permalink)
    Thanks for the replies, i'll pass along the info.
    #4
    XrayMan
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    Re: GTX 980 Ti Shutting off PC 2020/09/15 20:35:58 (permalink)
     
    Moved to Hardware. 

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    #5
    ty_ger07
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    Re: GTX 980 Ti Shutting off PC 2020/09/15 21:07:31 (permalink)
    Replace the thermal paste and test it before baking it.  Kind of silly to do it the other way around.  Do the easy and less destructive stuff first, then ramp it up to the extreme.
    #6
    atfrico
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    Re: GTX 980 Ti Shutting off PC 2020/09/15 22:36:11 (permalink)
    Might be the PSU?🤔
    What type of PSUs he tested on?

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    #7
    ty_ger07
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    Re: GTX 980 Ti Shutting off PC 2020/09/16 20:26:41 (permalink)
    atfrico
    Might be the PSU?🤔
    What type of PSUs he tested on?

    I agree.  Fair point.
     
    The GPU takes time to heat up.  At the same time, the PSU is heating up due to load.  It might be purely unrelated that the GPU is mid 70s when it shuts off.  The PSU could be aged and degraded and shutting off due to overtemperature or overload for its current degraded condition.
    #8
    Nereus
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    Re: GTX 980 Ti Shutting off PC 2020/09/17 05:12:16 (permalink)
    ty_ger07
    atfrico
    Might be the PSU?🤔
    What type of PSUs he tested on?

    I agree.  Fair point.
     
    The GPU takes time to heat up.  At the same time, the PSU is heating up due to load.  It might be purely unrelated that the GPU is mid 70s when it shuts off.  The PSU could be aged and degraded and shutting off due to overtemperature or overload for its current degraded condition.

    OP tried the GPU in multiple different systems with the same result, so can reasonably rule out the PSU.
     

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    ty_ger07
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    Re: GTX 980 Ti Shutting off PC 2020/09/17 07:49:58 (permalink)
    I must have missed that part.
    Or maybe I didn't, and that's why I didn't recommend it earlier, but then I forgot when I made the above reply.
    post edited by ty_ger07 - 2020/09/17 07:57:07
    #10
    Nereus
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    Re: GTX 980 Ti Shutting off PC 2020/09/17 11:36:59 (permalink)
    ty_ger07
    I must have missed that part.
    Or maybe I didn't, and that's why I didn't recommend it earlier, but then I forgot when I made the above reply.

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    wmmills
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    Re: GTX 980 Ti Shutting off PC 2020/09/19 08:51:40 (permalink)
    Well, being it gets to a such a specific temp and then reacts, that makes me think it may be a software setting, in Precision maybe, thats set at a certain temp and tells the gpu to throttle down and instead of doing that it crashes it. Maybe its tripping the psu protections too along the way?!? Maybe someone was messing with there windows/nvidia power options?!?

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    #12
    Poss273
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    Re: GTX 980 Ti Shutting off PC 2020/09/24 18:55:17 (permalink)
    How long do these things last? Just curious because I have a 980 ti from 2015 right now. I'm wondering how much more life I could get out of it if I give it to someone. Never been OC'd.
    #13
    Nereus
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    Re: GTX 980 Ti Shutting off PC 2020/09/24 19:43:56 (permalink)
    Poss273
    How long do these things last? Just curious because I have a 980 ti from 2015 right now. I'm wondering how much more life I could get out of it if I give it to someone. Never been OC'd.

    Many years if you treat them right - my wife's desktop has a 980Ti SC in it which used to be my main card (in SLI) back in 2015. Still going strong, but I'm about to replace it with a 2070 Super. I was thinking of selling or giving away the 980Ti, but I might keep it as an emergency backup card if one of our running GPUs fail. It's been solid as a rock with near daily use for all 5 years.
     
     
     

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    #14
    loyalty4life
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    Re: GTX 980 Ti Shutting off PC 2020/09/24 21:47:52 (permalink)
    It’s a nice card.
    #15
    loyalty4life
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    Re: GTX 980 Ti Shutting off PC 2020/09/24 23:26:16 (permalink)
    Are you sure it’s the card?
    #16
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