Fat_Angus
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Hi
I recently had my PCs mobo, Wifi adapter and PSU replaced. It has been stable again, but now the graphics card seems to be playing up. A month or so ago I was playing Half-Life 2 when the screen froze but the rest of the game played on. Windows reported a Hardware error. a few weeks later I was playing Wolfenstein: The Old Blood and it crashed to desktop, with an OpenGL error. In the last two days I have experienced two crashes within Firefox while playing YouTube Videos. The Browser window went completely blank and Event Viewer reported TDR errors on both occasions. I have no idea what is going on. This card is a replacement card. I don't want to replace it again. Any ideas?
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bcavnaugh
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Re: GTX 970 SSC Youtube page goes blank in Firefox, Event Viewer shows TDR Driver Crash
2017/09/30 10:14:33
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Turn off hardware acceleration in your Browser. For Firefox  For IE 11 
post edited by bcavnaugh - 2017/09/30 10:28:20
Attached Image(s) 
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Fat_Angus
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Re: GTX 970 SSC Youtube page goes blank in Firefox, Event Viewer shows TDR Driver Crash
2017/09/30 17:30:00
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I'll try that. I'll also see if it does the same in Chrome. DDU didn't fix the issue either, nor did a fresh reinstall of Windows 10. Hopefully this issue is just a bug with Firefox.
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Sajin
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Re: GTX 970 SSC Youtube page goes blank in Firefox, Event Viewer shows TDR Driver Crash
2017/09/30 17:32:40
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What are your full system specs?
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Fat_Angus
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Re: GTX 970 SSC Youtube page goes blank in Firefox, Event Viewer shows TDR Driver Crash
2017/09/30 17:35:50
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Sajin
What are your full system specs?
Intel i5 4690k 3.5Ghz CPU 8GB DDR3 RAM EVGA NVIDIA GeForce GTX 970 SSC 4 GB Graphics Card 256 SSD 1 TB Storage HDD Windows 10 Version 10.0.15063 Build 15063
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Sajin
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Re: GTX 970 SSC Youtube page goes blank in Firefox, Event Viewer shows TDR Driver Crash
2017/09/30 17:39:47
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Still using that unknown 600w psu?
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Fat_Angus
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Re: GTX 970 SSC Youtube page goes blank in Firefox, Event Viewer shows TDR Driver Crash
2017/09/30 17:41:43
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Sajin
Still using that unknown 600w psu?
That got replaced with a 650W EVGA Supernova unit.
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Sajin
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Re: GTX 970 SSC Youtube page goes blank in Firefox, Event Viewer shows TDR Driver Crash
2017/09/30 17:45:32
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Let me know if #2 or #4 listed here fixes your issue or not.
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Fat_Angus
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Re: GTX 970 SSC Youtube page goes blank in Firefox, Event Viewer shows TDR Driver Crash
2017/09/30 17:49:16
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Sajin
Let me know if #2 or #4 listed fixes your issue or not.
DDU didn't fix the problem, and the card is running at the stock clock frequency (not overclocked), as is the CPU.
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Sajin
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Re: GTX 970 SSC Youtube page goes blank in Firefox, Event Viewer shows TDR Driver Crash
2017/09/30 17:51:10
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If underclocking the gpu stops the problem your gpu will need to be rma'd again.
post edited by Sajin - 2017/09/30 17:53:29
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Fat_Angus
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Re: GTX 970 SSC Youtube page goes blank in Firefox, Event Viewer shows TDR Driver Crash
2017/09/30 17:54:09
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Sajin
If underclocking stops the problem your gpu will need to be rma'd again.
Hopefully I won't need to RMA it again. I'm hoping that it's just a bug with Firefox.
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bcavnaugh
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Re: GTX 970 SSC Youtube page goes blank in Firefox, Event Viewer shows TDR Driver Crash
2017/09/30 17:56:25
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Fat_Angus
I'll try that. I'll also see if it does the same in Chrome. DDU didn't fix the issue either, nor did a fresh reinstall of Windows 10. Hopefully this issue is just a bug with Firefox.
If you can would you post an image of where in Chrome this settings is set. Thanks
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Sajin
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Re: GTX 970 SSC Youtube page goes blank in Firefox, Event Viewer shows TDR Driver Crash
2017/09/30 17:56:29
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Fat_Angus
I'm hoping that it's just a bug with Firefox.
Time to test some other browsers. Games have been working fine since replacing the psu & mobo?
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Fat_Angus
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Re: GTX 970 SSC Youtube page goes blank in Firefox, Event Viewer shows TDR Driver Crash
2017/09/30 18:07:53
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Sajin
Fat_Angus
I'm hoping that it's just a bug with Firefox.
Time to test some other browsers. Games have been working fine since replacing the psu & mobo?
Games having been working fine. I've been playing them for a couple of hours on end and no issues. Wolfenstein: The Old Blood did crash as did Half-Life 2 but no other game has crashed on me since. Titanfall 2 used to crash all the time when the card was overclocked and I suspect DOOM had issues with the OC'ing as well. I will give Chrome a try this time around. I have had numerous issues with this computer - the video card has been replaced, the optical drive has been replaced, four water pumps have been replaced and now the mobo, PSU and Wi-Fi adapter. Turns out the old PSU was a 600W Zalman unit and I wonder if it had been damaging the other components as it seems odd that so much has been going wrong.
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Sajin
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Re: GTX 970 SSC Youtube page goes blank in Firefox, Event Viewer shows TDR Driver Crash
2017/09/30 18:11:02
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Yes, it's possible the old psu could have been damaging other parts of your system if the ripple was out of spec.
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Fat_Angus
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Re: GTX 970 SSC Youtube page goes blank in Firefox, Event Viewer shows TDR Driver Crash
2017/09/30 18:15:36
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Sajin
Yes, it's possible the old psu could have been damaging other parts of your system if the ripple was out of spec.
I'll get in touch with my PC builder and tell them that it might be best to replace all original components, including the video card. I'm starting to suspect that the old PSU is part of the issue, and Zalman comes across as cheap and nasty anyway.
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Sajin
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Re: GTX 970 SSC Youtube page goes blank in Firefox, Event Viewer shows TDR Driver Crash
2017/09/30 18:20:29
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Let us know how it turns out. 
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Fat_Angus
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Re: GTX 970 SSC Youtube page goes blank in Firefox, Event Viewer shows TDR Driver Crash
2017/09/30 18:21:12
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Sajin
Let us know how it turns out.
Will do.
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Dr.Death
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Re: GTX 970 SSC Youtube page goes blank in Firefox, Event Viewer shows TDR Driver Crash
2017/10/01 06:44:27
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Fat_Angus
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Re: GTX 970 SSC Youtube page goes blank in Firefox, Event Viewer shows TDR Driver Crash
2017/10/20 20:42:53
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Well, it's started up again. DOOM randomly froze (aside from the music) but no error logs could be found in either the DOOM log folder or Windows Event Viewer. Bioshock Remastered also randomly crashed with a black screen, ultimately crashing the game itself. Again, it was a TDR error - Event Viewer logged two identical 117 errors as well as a display driver has stopped responding and has recovered error.
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Dave3d
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Re: GTX 970 SSC Youtube page goes blank in Firefox, Event Viewer shows TDR Driver Crash
2017/10/21 01:27:25
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I had to turn off acceleration in all of my browsers, including IE, which I never use.
It stopped the hitching when scrolling up and down.
But, I had to turn it off in all 3 browsers to get it to stop doing that in just 1 browser (I am certain that all browsers share some cache or something, or it would have worked just turning 1 off instead of all 3, but wjat do I know? :P ).
Never had a freeze though.
I7 9700k water cooled-32GB Ram-Zotac 2080 x2 SLI-Asrock Z390 SLI mobo-EVGA 1600W G2 psu-ABS Glass case-2560x1440 144hz IPS monitor-Windows 10 Home
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Dr.Death
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Re: GTX 970 SSC Youtube page goes blank in Firefox, Event Viewer shows TDR Driver Crash
2017/10/21 06:23:00
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