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GTX 670 FTW - crashing, seems to be related to pcie x 16 compatibility?

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Rei86
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Re:GTX 670 FTW - crashing, seems to be related to pcie x 16 compatibility? 2012/10/14 21:17:29 (permalink)
What Sajin said is correct.
 
I've read all of this thread and I'm only getting that you've;
1.  RMAed the GPU three times
2.  You ran a bunch of test over and over again that doesn't really test the PCIe slot
 
So from that we can conclude that your motherboard is faulty and you're not willing to replace it because i'm guessing you don't have a backup/fallback machine to use when the part is out... 
 
I mean seriously if you don't want to replace your motherboard with a RMA or a another brand we can't help you.  You've already changed out your GPU THREE TIMES and every time it reported the slot you're running in is showing up as a GEN2 slot which we can pretty much again conclude that the MOBO is messed up.
 
 

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#31
schayden
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Re:GTX 670 FTW - crashing, seems to be related to pcie x 16 compatibility? 2012/10/14 21:26:38 (permalink)
You are jumping the gun deciding the mobo is at fault. I have had TWO video cards sofar both with very close serial numbers and the "replacement card" was obviously refurbished so I don't trust it. I bought my card new not long ago btw.

so,
1. No I'm getting the third card on Monday.

2. Tell me how I test the PCIe slot. I am all ears.

I don't have another equalivalent machine to test this in.

Nor do I have a fortune to spend on duplicate parts that I don't want.

I made a suggestion for a diagnostic tool that runs on the video card and instead of doing graphics, it checks whether the power and data interfaces are what the video card needs. This is being ignored and I am getting crapped on instead of getting the help I came here for. This sort of tool is exactly what EVGA needs to stop this endless RMA-ing and driving away your customers as you are doing with me.
#32
schayden
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Re:GTX 670 FTW - crashing, seems to be related to pcie x 16 compatibility? 2012/10/14 21:32:27 (permalink)
I forced the motherboard BIOS to Gen3. GPU-Z confirms it is Gen 3 ("PCI-E 3.0x16@x16") as it did for Auto. NVCP still says it is "PCI Express x16 Gen2".

Why does NVCP disagree with GPU-Z? Nobody has answered this.
#33
rjohnson11
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Re:GTX 670 FTW - crashing, seems to be related to pcie x 16 compatibility? 2012/10/14 23:51:42 (permalink)
I've had to edit or delete several posts in this thread. Please respect each others opinions and post professional. It would be a shame if we have to lock down this thread.

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Baltothewolf
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Re:GTX 670 FTW - crashing, seems to be related to pcie x 16 compatibility? 2012/10/14 23:53:58 (permalink)
rjohnson11

I've had to edit or delete several posts in this thread. Please respect each others opinions and post professional. It would be a shame if we have to lock down this thread.

 
Lol. You deleted my posts JUST as I edited them out for immature content lol.

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#35
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Re:GTX 670 FTW - crashing, seems to be related to pcie x 16 compatibility? 2012/10/15 00:37:49 (permalink)
In my opinion the Motherboard needs to be swapped. ASUS needs to bite the bullet and offer an exchange.

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#36
Rei86
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Re:GTX 670 FTW - crashing, seems to be related to pcie x 16 compatibility? 2012/10/15 08:20:26 (permalink)
schayden

You are jumping the gun deciding the mobo is at fault. I have had TWO video cards sofar both with very close serial numbers and the "replacement card" was obviously refurbished so I don't trust it. I bought my card new not long ago btw.

 
And you're jumping the gun in thinking its the GPUs fault.
 
In CPUZ is probably reading where the MOBO meets the GPU and nVidia is probably looking at where the GPU meets the MOBO.
 
1st off the peformance difference between GEN2 and GEN3 are negligible 
http://www.hardocp.com/article/2012/07/18/pci_express_20_vs_30_gpu_gaming_performance_review/14
 
But since you are worrying about it the only thing you can do now is to RMA the MOBO for another one and or purchase another model/brand.

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#37
schayden
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Re:GTX 670 FTW - crashing, seems to be related to pcie x 16 compatibility? 2012/10/15 09:25:58 (permalink)
I said GPU-Z, not CPU-Z.
post edited by schayden - 2012/10/15 09:33:40
#38
_MatthewH
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Re:GTX 670 FTW - crashing, seems to be related to pcie x 16 compatibility? 2012/10/15 09:43:02 (permalink)
If your 3rd card has the same issue I would try another motherboard. 

Thanks,
Matthew Hurwitz - Assistant Product Manager Matth@evga.com 
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You can rate our service here: http://www.evga.com/myevga/rateus/

#39
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Re:GTX 670 FTW - crashing, seems to be related to pcie x 16 compatibility? 2012/10/15 09:48:27 (permalink)
3 cards? time to suck it up and RMA the mobo .Sorry but before the 1st and After the 1st rma you should have looked at other possible issues,instead you have only wasted alot of your own time and money causing you great frustration. From what you have said you may have voided warranty already by "flashing the MB and vid card"if the card vendor chooses to push it.
Also it is not the GPU companies responsibility to make sure a mobo is working right.The GPU is just that a unit that sends information in what ever port is open be it V1,V2,V3..its your mobo that takes the information from the pipeline in the format its set to,or programmed .Since V3 is backward compatible it will work in 1/2/3 modes and send the info in what ever format is connected (Gpu sends info,your mobo receives it ..put simply )
 
RMA the Mobo and end this silliness

I am  >>NOT< <   a  EVGA Forums Moderator or a EVGA.com  Employee.
I am only a  "Game Server Admin"
My posts and are my own and not EVGA's.
 
#40
schayden
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Re:GTX 670 FTW - crashing, seems to be related to pcie x 16 compatibility? 2012/10/15 10:02:15 (permalink)
I assume you're talking to someone else. I haven't been "flashing the MB and vid card".
Nor have I had 3 cards. Yet. We'll see what happens. 
#41
_MatthewH
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Re:GTX 670 FTW - crashing, seems to be related to pcie x 16 compatibility? 2012/10/15 10:20:03 (permalink)
schayden

I assume you're talking to someone else. I haven't been "flashing the MB and vid card".
Nor have I had 3 cards. Yet. We'll see what happens. 

Schayden,
 
I looked at your account and it appears there was a special testing request set before it shipped. I personally tested your card to make sure it was 100% functional before it left our facility. It appears to be out for delivery today. If you continue to have any issues with the replacement please let us know.

Thanks,
Matthew Hurwitz - Assistant Product Manager Matth@evga.com 
Feel free to contact us with any questions, comments or concerns: Toll Free 888-881-3842 
You can rate our service here: http://www.evga.com/myevga/rateus/

#42
schayden
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Re:GTX 670 FTW - crashing, seems to be related to pcie x 16 compatibility? 2012/10/15 10:22:23 (permalink)
EVGA_MatthewH

schayden

I assume you're talking to someone else. I haven't been "flashing the MB and vid card".
Nor have I had 3 cards. Yet. We'll see what happens. 

Schayden,

I looked at your account and it appears there was a special testing request set before it shipped. I personally tested your card to make sure it was 100% functional before it left our facility. It appears to be out for delivery today. If you continue to have any issues with the replacement please let us know.

Thank you! An intelligent, helpful answer at last. Here's hoping this one works.
#43
Rei86
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Re:GTX 670 FTW - crashing, seems to be related to pcie x 16 compatibility? 2012/10/15 10:23:38 (permalink)
schayden

I said GPU-Z, not CPU-Z.

 
Big whoop, made by the same people

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#44
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Re:GTX 670 FTW - crashing, seems to be related to pcie x 16 compatibility? 2012/10/15 10:30:01 (permalink)
schayden

I assume you're talking to someone else. I haven't been "flashing the MB and vid card".
Nor have I had 3 cards. Yet. We'll see what happens. 

your partly correct ,since you highjacked someones  thread you did not notice,thats why this forum has a TOS about highjacking threads Granted you share a issue (and the flashing comment was directed towards the OP,you would have known that if you read it instead of highjacking the thread lol _but you completely took over his thread and turned it into your own lol .The points on the Mobo stand .Ask Asus to make a tool that tells you what you want as the mobo is the issue.Gpu sends the info to put it simply

I am  >>NOT< <   a  EVGA Forums Moderator or a EVGA.com  Employee.
I am only a  "Game Server Admin"
My posts and are my own and not EVGA's.
 
#45
schayden
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Re:GTX 670 FTW - crashing, seems to be related to pcie x 16 compatibility? 2012/10/15 10:43:41 (permalink)
the motherboard is not crashing, the display driver is.
 
like it or not, your company would benefit by providing a diagnostic tool instead of wasting time and effort casting blame elsewhere.
#46
Rei86
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Re:GTX 670 FTW - crashing, seems to be related to pcie x 16 compatibility? 2012/10/15 10:51:21 (permalink)
You never reported the display driver was crashing.
 
Dude you can bang your head against the GPU wall all you want but after switching out your video card that much the only other route you have left is the MOBO.
 
But so far its like beating on a dead horse since you don't even want to consider it.
post edited by Rei86 - 2012/10/15 10:53:39

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#47
schayden
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Re:GTX 670 FTW - crashing, seems to be related to pcie x 16 compatibility? 2012/10/15 10:56:34 (permalink)
Read what I said:
"I have run memtest86+ for 19 hours, no errors. 

I have run Prime95 for 2 hours on the blend torture test, no errors. 

I have run 3DMark 11 and had the display driver crash. 

I have run OC Scanner Tessy and had the display driver crash. 

I have had over 50 display driver has stopped responding and recovered errors, and maybe a dozen outright lockups where I have to reboot the system. 

My power is stable, my system memory and CPU work. 

My motherboard BIOS is set to Gen3, GPU-Z is set to Gen3, but NVCP shows Gen2. 

I am on my second RMA with no solution in sight, and no real help troubleshooting this."
 
what much? twice?
#48
maniacvvv
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Re:GTX 670 FTW - crashing, seems to be related to pcie x 16 compatibility? 2012/10/15 11:20:57 (permalink)
schayden

Read what I said:
"I have run memtest86+ for 19 hours, no errors. 

I have run Prime95 for 2 hours on the blend torture test, no errors. 

I have run 3DMark 11 and had the display driver crash. 

I have run OC Scanner Tessy and had the display driver crash. 

I have had over 50 display driver has stopped responding and recovered errors, and maybe a dozen outright lockups where I have to reboot the system. 

My power is stable, my system memory and CPU work. 

My motherboard BIOS is set to Gen3, GPU-Z is set to Gen3, but NVCP shows Gen2. 

I am on my second RMA with no solution in sight, and no real help troubleshooting this."

what much? twice?

 
You appear not to understand the issue
The problem is not the videocard or the drivers as they are 100% PCIe gen 3 compliant
 
The problem is related to the motherboard
You are thinking that because the BIOS says Gen3 it -must- be working fine.
This is not the case with many motherboards, as they were designed before Gen3 cards were available.
After Gen3 cards were released, it became clear that many "so called Gen3" motherboards could not operate correctly with a Gen3 card. This is a widespread issue and well known.
 
You must replace the motherboard
 
If you fail to do so, you cannot continue to blame the card and RMA because that is NOT the problem. 




#49
schayden
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Re:GTX 670 FTW - crashing, seems to be related to pcie x 16 compatibility? 2012/10/15 11:24:38 (permalink)
Provide a link please where this is discussed.
 
I have a P8Z77-V PRO Thunderbolt
#50
maniacvvv
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Re:GTX 670 FTW - crashing, seems to be related to pcie x 16 compatibility? 2012/10/15 11:39:47 (permalink)
schayden

Provide a link please where this is discussed.

I have a P8Z77-V PRO Thunderbolt
 
 
What CPU do you have installed




#51
schayden
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Re:GTX 670 FTW - crashing, seems to be related to pcie x 16 compatibility? 2012/10/15 11:40:32 (permalink)
Intel i7-3770K (ivy bridge)
#52
maniacvvv
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Re:GTX 670 FTW - crashing, seems to be related to pcie x 16 compatibility? 2012/10/15 11:50:27 (permalink)
schayden

Intel i7-3770K (ivy bridge)

 
That CPU supports Gen 3 PCIE  -known to work perfectly under the spec
Your videocard is a Gen 3 card  -known to work perfectly under the spec
 
That leaves only a config or motherboard issue
 
I suggest you start you own thread with a -exact- and complete listing of your hardware config
for review, to rule out any possible config issues.
 
There are many possible config issues that can relate to the increased bandwidth when using Gen3 PCIE
They should be tested and ruled out.
 
If the config is found to be free of issues, then that leaves only the motherboard.
 
Proper testing of Gen 3 issues is critical, as the the spec will revert if not properly stressed
There are also known user errors possible with driver installs
Along with the known problems of many programs used to detect PCIe Gen 3 spec 
post edited by maniacvvv - 2012/10/15 11:54:27




#53
Baltothewolf
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Re:GTX 670 FTW - crashing, seems to be related to pcie x 16 compatibility? 2012/10/15 11:59:14 (permalink)
maniacvvv

schayden

Intel i7-3770K (ivy bridge)


That CPU supports Gen 3 PCIE  -known to work perfectly under the spec
Your videocard is a Gen 3 card  -known to work perfectly under the spec

That leaves only a config or motherboard issue

I suggest you start you own thread with a -exact- and complete listing of your hardware config
for review, to rule out any possible config issues.

There are many possible config issues that can relate to the increased bandwidth when using Gen3 PCIE
They should be tested and ruled out.

If the config is found to be free of issues, then that leaves only the motherboard.

Proper testing of Gen 3 issues is critical, as the the spec will revert if not properly stressed
There are also known user errors possible with driver installs
Along with the known problems of many programs used to detect PCIe Gen 3 spec 

 
Has anyone taken into consideration that it might be software related? He has clearly stated he hasn't bothered reinstalling windows. Well other then Maniacc.

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#54
schayden
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Re:GTX 670 FTW - crashing, seems to be related to pcie x 16 compatibility? 2012/10/15 12:08:23 (permalink)
He is a she. I have used Driver Fusion in Safe Mode. I told you earlier I would reinstall Windows as a last resort if this 3rd video card fails also.
#55
Baltothewolf
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Re:GTX 670 FTW - crashing, seems to be related to pcie x 16 compatibility? 2012/10/15 12:11:21 (permalink)
schayden

He is a she. I have used Driver Fusion in Safe Mode. I told you earlier I would reinstall Windows as a last resort if this 3rd video card fails also.

 
She*. Well I guess we will know today then. Tbh I hope we are all wrong and it works but, I doubt it.

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#56
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Re:GTX 670 FTW - crashing, seems to be related to pcie x 16 compatibility? 2012/10/15 12:50:31 (permalink)
lets keep going with RMA's till either we hit 100 RMA's on the same card or 1,000,000 people tell you its the Mobo ....

I am  >>NOT< <   a  EVGA Forums Moderator or a EVGA.com  Employee.
I am only a  "Game Server Admin"
My posts and are my own and not EVGA's.
 
#57
Sajin
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Re:GTX 670 FTW - crashing, seems to be related to pcie x 16 compatibility? 2012/10/15 14:11:55 (permalink)
schayden

He is a she. I have used Driver Fusion in Safe Mode. I told you earlier I would reinstall Windows as a last resort if this 3rd video card fails also.

I don't think the third card is going to be the fix, I don't even think reinstalling windows will help but I guess we will all just have to wait and see. When reinstalling windows only install what you need. All you need is the chipset, lan, & video card drivers along with 3DMark11 to test the system with.
 
I look forward to your results.
#58
VVhiplash
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Re:GTX 670 FTW - crashing, seems to be related to pcie x 16 compatibility? 2012/10/16 18:36:06 (permalink)
@Schayden

"According to NVCP System Information it looks like this driver forces you to run in PCI Express x16 Gen2 even if you have a Ivy Bridge CPU and a single GPU. Going back to driver 306.23 corrects this issue. So if you are running a SLI setup it would read PCI Express x8 Gen2 which isn't good at all.

Confirmed: http://forums.evga.com...53&mpage=1#1769261"
 
It sounds like it might actually be the most current video drive if I'm not mistaken. Honestly though... The motherboard can cause crashing if the PCI-E lane is bad, it will definitely effect the way the videocard acts. I had an Asus Maximus Exreme IV and it was a disaster. Caused blue screens everywhere, and Asus Tech Support was absolutely horrible. I moved to evga because of them, and never gone back :) Truly though, I am sooooooooooo sorry that you're having these issues. I understand not wanting to spend more money, and believe me, :P I know the pain of troubleshooting a veeerry expensive computer... I hope for the best for you, but please don't rule out that it may be the mother board :P It could totally be possible, it really could. Even the professionals are suggesting it.

JUST IMAGINE if it was, and you got the new one, AND IT WORKED :D I'm sure you'd be totally happy.

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#59
twztid13
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Re:GTX 670 FTW - crashing, seems to be related to pcie x 16 compatibility? 2012/10/16 20:37:33 (permalink)
Try to revert back to an earlier driver if you have the 306.97 installed (if you are that dead set against the mobo RMA). Please let us know how the 3rd card & the Windows 7 re-install work out. Worst case, you shouldn't have a problem RMA'ing the mobo. You will have to be without a pc for a bit, but it may be worth it. If you knew it was only the PCI-E lane downgrade, that wouldn't be bad to live with since it's not a huge difference, but you never know if there are other things waiting to go wrong. It may be a bug in Nvidia's latest driver from what I hear, but it's certainly worth testing. Best of luck!!


 
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