towaly
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So I recently purchased a used GTX 1080ti SC icx on ebay and have been having nonstop problems. All games crash within about 10 minutes of playing. My event viewer is showing "Display driver nvlddmkm stopped responding and has successfully recovered." I have tried everything I can think of (DDU to completely uninstall drivers, revert to default CPU clock speeds, Increase GPU power consumption in afterburner, Change system power settings to best performance). The only thing that seems to temporarily fix the problem is underclocking the GPU by 100 core clock and memory clock (core clock running at around 1750mhz-1850 mhz) in games. The card did come with a transferable warranty so I believe I can do an RMA if that is necessary. Am I missing something with my system or does this sound like a bad card? Wondering if its better to return to owner or RMA the card or possibly do something different to fix the problem.
System Specs:
CPU: i5 6600k
GPU: GTX 1080Ti
MOBO: Gigabyte z170 gaming
RAM: 16gb Ballistix sport ddr4
PSU: Corsair CX650M
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arestavo
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Re: GTX 1080ti SC icx Crashing unless underclocked.
2018/08/21 11:32:26
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Steps to check before RMAing: Make sure all power cables are firmly seated (GPU, CPU, motherboard - both ends if you have a modular PSU). Also, if you have a cheap and or old PSU, it may be that the PSU isn't supplying stable/enough power to the GPU causing the crash. You can test this by checking the GPU in a different PC. You of course can call EGVA's 24/7 tech support - or just go straight to RMAing.
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bcavnaugh
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Re: GTX 1080ti SC icx Crashing unless underclocked.
2018/08/21 11:36:02
(permalink)
Seeing a Lot of GTX 1080 Ti Cards having issue on Bronze Power Supplies.
How Old is your Power Supply?
Are you using two separate Graphics PCIe Power Cables or One Cable with two Ends for the Graphics Card.
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HeavyHemi
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Re: GTX 1080ti SC icx Crashing unless underclocked.
2018/08/21 11:36:05
(permalink)
towaly
So I recently purchased a used GTX 1080ti SC icx on ebay and have been having nonstop problems. All games crash within about 10 minutes of playing. My event viewer is showing "Display driver nvlddmkm stopped responding and has successfully recovered." I have tried everything I can think of (DDU to completely uninstall drivers, revert to default CPU clock speeds, Increase GPU power consumption in afterburner, Change system power settings to best performance). The only thing that seems to temporarily fix the problem is underclocking the GPU by 100 core clock and memory clock (core clock running at around 1750mhz-1850 mhz) in games. The card did come with a transferable warranty so I believe I can do an RMA if that is necessary. Am I missing something with my system or does this sound like a bad card? Wondering if its better to return to owner or RMA the card or possibly do something different to fix the problem.
System Specs:
CPU: i5 6600k
GPU: GTX 1080Ti
MOBO: Gigabyte z170 gaming
RAM: 16gb Ballistix sport ddr4
PSU: Corsair CX650M
90-10 GPU versus PSU. If you don't have another PSU or system to test it in, RMA time.
EVGA X99 FTWK / i7 6850K @ 4.5ghz / RTX 3080Ti FTW Ultra / 32GB Corsair LPX 3600mhz / Samsung 850Pro 256GB / Be Quiet BN516 Straight Power 12-1000w 80 Plus Platinum / Window 10 Pro
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towaly
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Re: GTX 1080ti SC icx Crashing unless underclocked.
2018/08/21 11:39:12
(permalink)
arestavo
Steps to check before RMAing:
Make sure all power cables are firmly seated (GPU, CPU, motherboard - both ends if you have a modular PSU).
Also, if you have a cheap and or old PSU, it may be that the PSU isn't supplying stable/enough power to the GPU causing the crash. You can test this by checking the GPU in a different PC.
You of course can call EGVA's - or just go straight to .
Yeah I've tried reseating it and cleaning it off and the problem still persists. I will try in a different pc
post edited by towaly - 2018/08/21 11:46:20
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towaly
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Re: GTX 1080ti SC icx Crashing unless underclocked.
2018/08/21 11:45:31
(permalink)
bcavnaugh
Seeing a Lot of GTX 1080 Ti Cards having issue on Bronze Power Supplies.
How Old is your Power Supply?
Are you using two separate Graphics PCIe Power Cables or One Cable with two Ends for the Graphics Card.
My power supply is 2 years old. Bought it an August of 2016. I believe I am using two separate power cables but will need to double check. Youre saying this could be an Issue?
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arestavo
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Re: GTX 1080ti SC icx Crashing unless underclocked.
2018/08/21 11:49:20
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towaly
bcavnaugh
Seeing a Lot of GTX 1080 Ti Cards having issue on Bronze Power Supplies.
How Old is your Power Supply?
Are you using two separate Graphics PCIe Power Cables or One Cable with two Ends for the Graphics Card.
My power supply is 2 years old. Bought it an August of 2016. I believe I am using two separate power cables but will need to double check. Youre saying this could be an Issue?
For PSUs that aren't single rail, it could be yeah.
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towaly
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Re: GTX 1080ti SC icx Crashing unless underclocked.
2018/08/21 11:53:03
(permalink)
arestavo
towaly
bcavnaugh
Seeing a Lot of GTX 1080 Ti Cards having issue on Bronze Power Supplies.
How Old is your Power Supply?
Are you using two separate Graphics PCIe Power Cables or One Cable with two Ends for the Graphics Card.
My power supply is 2 years old. Bought it an August of 2016. I believe I am using two separate power cables but will need to double check. Youre saying this could be an Issue?
For PSUs that aren't single rail, it could be yeah.
Hmm looked up my PSU and apparently it is single rail.
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HeavyHemi
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Re: GTX 1080ti SC icx Crashing unless underclocked.
2018/08/21 12:01:20
(permalink)
towaly
arestavo
towaly
bcavnaugh
Seeing a Lot of GTX 1080 Ti Cards having issue on Bronze Power Supplies.
How Old is your Power Supply?
Are you using two separate Graphics PCIe Power Cables or One Cable with two Ends for the Graphics Card.
My power supply is 2 years old. Bought it an August of 2016. I believe I am using two separate power cables but will need to double check. Youre saying this could be an Issue?
For PSUs that aren't single rail, it could be yeah.
Hmm looked up my PSU and apparently it is single rail.
What he's getting at is that sometimes if you're using a single PCIe cable that has two PCIe power plugs versus using two separate cables from the PSU can cause issues. Single rail isn't an issue. Older multiple rails could be.
EVGA X99 FTWK / i7 6850K @ 4.5ghz / RTX 3080Ti FTW Ultra / 32GB Corsair LPX 3600mhz / Samsung 850Pro 256GB / Be Quiet BN516 Straight Power 12-1000w 80 Plus Platinum / Window 10 Pro
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towaly
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Re: GTX 1080ti SC icx Crashing unless underclocked.
2018/08/21 14:11:53
(permalink)
HeavyHemi
towaly
arestavo
towaly
bcavnaugh
Seeing a Lot of GTX 1080 Ti Cards having issue on Bronze Power Supplies.
How Old is your Power Supply?
Are you using two separate Graphics PCIe Power Cables or One Cable with two Ends for the Graphics Card.
My power supply is 2 years old. Bought it an August of 2016. I believe I am using two separate power cables but will need to double check. Youre saying this could be an Issue?
For PSUs that aren't single rail, it could be yeah.
Hmm looked up my PSU and apparently it is single rail.
What he's getting at is that sometimes if you're using a single PCIe cable that has two PCIe power plugs versus using two separate cables from the PSU can cause issues. Single rail isn't an issue. Older multiple rails could be.
I see. So this seems to not be my problem. It makes me wonder if it is my psu as turning down the clock speed helps. Also if I increase power consumption to 120% in afterburner, the games crash immediately.
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HeavyHemi
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Re: GTX 1080ti SC icx Crashing unless underclocked.
2018/08/21 15:39:25
(permalink)
towaly
HeavyHemi
towaly
arestavo
towaly
bcavnaugh
Seeing a Lot of GTX 1080 Ti Cards having issue on Bronze Power Supplies.
How Old is your Power Supply?
Are you using two separate Graphics PCIe Power Cables or One Cable with two Ends for the Graphics Card.
My power supply is 2 years old. Bought it an August of 2016. I believe I am using two separate power cables but will need to double check. Youre saying this could be an Issue?
For PSUs that aren't single rail, it could be yeah.
Hmm looked up my PSU and apparently it is single rail.
What he's getting at is that sometimes if you're using a single PCIe cable that has two PCIe power plugs versus using two separate cables from the PSU can cause issues. Single rail isn't an issue. Older multiple rails could be.
I see. So this seems to not be my problem. It makes me wonder if it is my psu as turning down the clock speed helps. Also if I increase power consumption to 120% in afterburner, the games crash immediately.
The same advice applies. Odds are it is the GPU. Another indicator is you reduced the clocks on your CPU which also reduces power draw. As that did not affect your stability, that would also tend to indicate the issue is with the GPU. Again, it's a matter of odds until you can swap hardware.
EVGA X99 FTWK / i7 6850K @ 4.5ghz / RTX 3080Ti FTW Ultra / 32GB Corsair LPX 3600mhz / Samsung 850Pro 256GB / Be Quiet BN516 Straight Power 12-1000w 80 Plus Platinum / Window 10 Pro
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jfw06013
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Re: GTX 1080ti SC icx Crashing unless underclocked.
2018/08/21 21:28:37
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I had a problem with a 1050Ti that would reboot the computer whenever I tried to run Valley and Heaven benchmarks, I had another 1050Ti and it ran fine, so probably your GPU.
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Nvidiauser133
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Re: GTX 1080ti SC icx Crashing unless underclocked.
2018/08/21 22:09:36
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98% sure it’s the GPU, have to underclock my 1080ti ftw3 by -20mhz for it to be stable. Don’t wanna use up my advanced rma over it though. If the 2080 ends up a bit of an upgrade I might step up to it next month. I have 70 days left on my step up.
Also read a couple posts on here from multiple people having unstable factory oc’d cards w/ the 10-series
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towaly
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Re: GTX 1080ti SC icx Crashing unless underclocked.
2018/08/22 06:01:06
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Nvidiauser133
98% sure it’s the GPU, have to underclock my 1080ti ftw3 by -20mhz for it to be stable. Don’t wanna use up my advanced rma over it though. If the 2080 ends up a bit of an upgrade I might step up to it next month. I have 70 days left on my step up.
Also read a couple posts on here from multiple people having unstable factory oc’d cards w/ the 10-series
Yeah thats what it sounds like :( Now Im just debating whether to RMA or return to the Ebay owner. Leaning towards RMA cause I dont think Ill beat the price. Hear anything about the quality of the R RMA units? Also since you purchased yours new and haven't had it too long couldnt you return it and just rebuy a new one?
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arestavo
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Re: GTX 1080ti SC icx Crashing unless underclocked.
2018/08/22 08:20:06
(permalink)
I've had RMAs where I got brand new units in years later (X79 motherboard), the rest came in brown boxes and were refurbs. Some folks have had issues with the refurb units, I haven't. Some folks have had issues with the function out of the box, others with quality control (scrapes, dents, erc) - I havent. Edit: Most problems seem to be across the pond in Europe. Here in the US the customer care is top notch and they take care of their customers.
post edited by arestavo - 2018/08/22 08:23:50
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Nvidiauser133
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Re: GTX 1080ti SC icx Crashing unless underclocked.
2018/08/22 09:52:25
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towaly
Nvidiauser133
98% sure it’s the GPU, have to underclock my 1080ti ftw3 by -20mhz for it to be stable. Don’t wanna use up my advanced rma over it though. If the 2080 ends up a bit of an upgrade I might step up to it next month. I have 70 days left on my step up.
Also read a couple posts on here from multiple people having unstable factory oc’d cards w/ the 10-series
Yeah thats what it sounds like :( Now Im just debating whether to RMA or return to the Ebay owner. Leaning towards RMA cause I dont think Ill beat the price. Hear anything about the quality of the R
RMA units?
Also since you purchased yours new and haven't had it too long couldnt you return it and just rebuy a new one?
Sending it back to Newegg would be a 2 week process and would be a gamble nonetheless from what I’m reading on here, people have gotten 4-7 unstable factory oc’d cards in a row until they got one that’s working (and this was brand new) I honestly think you’d have a better time with rma with evga since they might send you a new one back but even if it’s the usual refurbished at least u know it was tested for issues more so than a new unit. Also what would be the point sending it back to Newegg if I’m planning to step up in a few weeks to a 2080 (if it ends up performing better) while having to downclock a card by -20mhz isn’t ideal it’s also not the end of the world. Either way got 5 yr warranty with evga and advanced replacement support. EVGAs factory oc testing might’ve been off by a bit with the 10-series but at least their customer service is still the best out there (Could also be an issue with Nvidia’s gpu boost 3.0 affecting testing at factory)
post edited by Nvidiauser133 - 2018/08/22 10:06:27
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