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Helpful ReplyGTX 1070 coil whine

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Simon771
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2016/06/19 02:57:44 (permalink)
So I bought GTX 1070 EVGA Founders Edition card on caseking.de last week.
I finally received dmy GPU, and noticed that it has annoying coil whine while gaming. It has nothing to do with FPS, but probbably with clock speed or power draw.
In some games I get 60fps at power draw below 30%, and there is no coil whine.
But in another game I get 60fps at 60% power draw and higher clock, so it's causing coild whine.
 
I did put on waterblock from EKWB, and it's cooling just fine, but that coil whine is killing me.
Does EVGA accept RMA for cards with coil whine? Any way to fix that by myself?
Do I have any rights to return this GPU to caseking, and get full refund? Keep in mind that I did put on waterblock, and I'm not sure if that void warranty or not. There is some sticker on backplate saying that if it's removed it will void warranty. But that sticker is not covering any screw, so it's still untouched.
 
Last time I had R9 390, it didn't have any coil whine even at 200fps and 80% power draw, so I'm not sure why this card has one.
I just don't wanna have GPU with coil whine.
Building water cooled PC, just because I'm trying to get it silent, and then I get card with coil whine that is louder than all fans and pump in my case ... it just makes me sad.
 

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rjohnson11
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Re: GTX 1070 coil whine 2016/06/19 03:20:35 (permalink) ☄ Helpfulby Simon771 2016/06/19 05:14:53
What I'll ask you to do is to contact EVGA EU for assistance:
 
supporteu@evga.com
 
They do not work on the weekends so you need to wait until this week.

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RandyRick
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Re: GTX 1070 coil whine 2016/06/19 03:43:00 (permalink) ☄ Helpfulby Simon771 2016/06/19 05:14:58
 http://www.overclock.net/t/1094728/possible-fix-for-coil-whine Contains information on coil whine. It suggests that tweeking the voltage slightly may help.
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Simon771
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Re: GTX 1070 coil whine 2016/06/19 05:16:20 (permalink)
RandyRick
 http://www.overclock.net/t/1094728/possible-fix-for-coil-whine Contains information on coil whine. It suggests that tweeking the voltage slightly may help.




I did also find this, but I tried increasing voltage ... nothing changed.
Someone said that he did 12 hours burnt in test or something, and it made coil whine dissapear. No idea how to do that.

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RandyRick
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Re: GTX 1070 coil whine 2016/06/19 06:10:07 (permalink) ☄ Helpfulby Simon771 2016/06/19 06:45:59
Simon771
RandyRick
 http://www.overclock.net/t/1094728/possible-fix-for-coil-whine Contains information on coil whine. It suggests that tweeking the voltage slightly may help.




I did also find this, but I tried increasing voltage ... nothing changed.
Someone said that he did 12 hours burnt in test or something, and it made coil whine dissapear. No idea how to do that.




Just run a benchmark test continuously that causes the whine. Maybe Heaven? its free. just twiddle the settings until you get the problem, then walk away and let it run.  https://unigine.com/products/benchmarks/heaven/
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Re: GTX 1070 coil whine 2016/06/19 06:14:47 (permalink) ☄ Helpfulby Simon771 2016/06/19 06:45:54
Simon771
So I bought GTX 1070 EVGA Founders Edition card on caseking.de last week.
I finally received dmy GPU, and noticed that it has annoying coil whine while gaming. It has nothing to do with FPS, but probbably with clock speed or power draw.
In some games I get 60fps at power draw below 30%, and there is no coil whine.
But in another game I get 60fps at 60% power draw and higher clock, so it's causing coild whine.
 
I did put on waterblock from EKWB, and it's cooling just fine, but that coil whine is killing me.
Does EVGA accept RMA for cards with coil whine? Any way to fix that by myself?
Do I have any rights to return this GPU to caseking, and get full refund? Keep in mind that I did put on waterblock, and I'm not sure if that void warranty or not. There is some sticker on backplate saying that if it's removed it will void warranty. But that sticker is not covering any screw, so it's still untouched.
 
Last time I had R9 390, it didn't have any coil whine even at 200fps and 80% power draw, so I'm not sure why this card has one.
I just don't wanna have GPU with coil whine.
Building water cooled PC, just because I'm trying to get it silent, and then I get card with coil whine that is louder than all fans and pump in my case ... it just makes me sad.
 




http://forums.evga.com/FindPost/2498805
 
If you can't get the coil whine to dissipate, it is in the EVGA warranty information that you simply have to return to card to it's original state and not to have done any physical damage to the card to RMA it.
 

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Simon771
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Re: GTX 1070 coil whine 2016/06/19 06:48:32 (permalink)
Thanks for all the answers.
Problem with coil whine will appear as soon as I start heaven or valley benchmark, so I will just run that over night and hope it will fix itself.
 
I already got respond from caseking ... they won't accept my card because I voided warranty.
It's a bit confusing why do they decline warranty, if EVGA allows us to remove stock coolers. That's just dumb.
 
Anyway, if that coil whine won't go away, I will contact EVGA and hope they will accept my RMA :) 

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Simon771
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Re: GTX 1070 coil whine 2016/06/19 08:21:23 (permalink)
To update this: someone provided me this answer from EVGA, when he had problem with 780 ti coil whine.
 
  Quote
We recommend testing your video card with another power supply, as often the power supply is a cause of noise issues. If the power from the PSU fluctuates, it can cause the coils to vibrate resulting in coil whine. You can check if the PSU is providing consistent power to your GPU. Go into your BIOS and look for the +12v reading. A healthy reading is between 11.4v - 12.6v. If you observe consistent fluctuations of more than .05 volts, the PSU is faulty and might be causing the errors.

 
I checked in BIOS and voltage was at 12.00V.
I was also able to monitor that voltage with MSI command center. When PC is at idle and nothing is realy going on, voltage seems to be at 12,000V, but sometimes jumps to 12,096V.
And when I run stress test or play games, that nukber will go to 11,904V. That's still between 11,4-12,6V and should be fine.
But what do they mean with that .05V consistent fluctuations? I'm not native english speaker so I don't realy understand this.
I tried to use differend 8pin connector, differend cable, differend expender, I even used that splitter, so I had pluged 2x 6pin to 1x 8pin cable that came with GPU. Tried every single combination of those cables, and voltage remains the same. 12,000 or 12,096V at idle, and 11,904 when gaming.
Should that be the problem? I mean it still in safe range for that voltage, and I was using it on previous GPU ... never had problems. But I don't know what voltages I had before because I never looked into this.
Also my PSU is pretty decent, so it should deliver power as it have to do.

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ipkha
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Re: GTX 1070 coil whine 2016/06/19 08:33:32 (permalink)
If you monitor the voltage on the 12v line, if you see constant changes of .05v or more. Under constant load conditions, the 12v line should be relatively stable. Check your readings when running the benchmark and see if you spot any trouble signs.


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Simon771
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Re: GTX 1070 coil whine 2016/06/19 08:44:05 (permalink)
ipkha
If you monitor the voltage on the 12v line, if you see constant changes of .05v or more. Under constant load conditions, the 12v line should be relatively stable. Check your readings when running the benchmark and see if you spot any trouble signs.



I was monitoring it, and it's stable at 11,904V when benchmark is running.

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Re: GTX 1070 coil whine 2016/06/19 08:49:19 (permalink)
In that case, you should try the burn-in process. If the whine doesn't go away, get the RMA from EVGA.
Good luck.


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RandyRick
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Re: GTX 1070 coil whine 2016/06/19 08:53:24 (permalink)
http://www.overclock.net/t/719397/on-ripple-and-its-effects-on-overclocking
 
The same author as the one who discussed -whine- in my previous link. This guy is an experienced engineer and provides relatively easy to understand explanations.
 
Points he makes:
 
1) the kind of voltage fluctuations that might harm the VR circuitry require an oscilloscope to see or measure.
 
2) he says:
 
The ATX specification sets these limits on computer PSU ripple levels:

+12V - 120mV
+5V - 50mV
+3.3V - 50mV
+5VSB - 120mV
-12 - 120mV

My personal preference is to see numbers in or under this range:

+12V - 80mV
+5V - 30mV
+3.3V - 30mV
+5VSB - 50mV
-12V - 80mV

Any power supply which has ripple outside of those proscribed by the ATX specifications can and will cause short term hardware damage (over a period of days to months, depending). Anything outside of my preferences may cause long-term reliability degradation and other issues, though it won't damage your hardware in the short term.
 
edit: that said. the VoltageRegulator circuit on the card is designed to handle voltage that isn't exactly 12v and convert it to the voltage required by the card. Which in fact is -tweeked- all the time by OC'rs
 
edit2: Copied from an evaluation of the Asus Hero Maximus motherboard sound system (implying smoothing out ripples is the intended job of a VRM and some noise is not unusual in the power)
"Crystal Sound 3. New for this generation is a new dedicated VRM for the audio sub-system. This change eliminates electrical noise from the power supply to the audio controller for more consistent audio performance. ASUS’ internal testing shows a substantial difference in power noise between the old design and the new. The Z170 Deluxe shows a noise level of 44.5mV compared to 134mV on other designs."
 
post edited by RandyRick - 2016/06/19 11:55:55
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Simon771
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Re: GTX 1070 coil whine 2016/06/20 03:26:18 (permalink)
Update: After 16 hours of running Heaven benchmark and pushing card to 100% all the time, coil is still here. Exactly the same, so burnt in test didn't change anything sadly.
I also got reply from caseking store ... they will not be accepting my card, because I voided warranty.
So my only hope is EVGA support directly. Already sent them email, and I can only hope that they will be friendly and solve my problem somehow.
 
Otherwise I just spent 510€ for nothing -.-

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rjohnson11
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Re: GTX 1070 coil whine 2016/06/20 03:29:51 (permalink)
Simon771
Update: After 16 hours of running Heaven benchmark and pushing card to 100% all the time, coil is still here. Exactly the same, so burnt in test didn't change anything sadly.
I also got reply from caseking store ... they will not be accepting my card, because I voided warranty.
So my only hope is EVGA support directly. Already sent them email, and I can only hope that they will be friendly and solve my problem somehow.
 
Otherwise I just spent 510€ for nothing -.-


Voided warranty? What did you do to avoid warranty? 

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Simon771
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Re: GTX 1070 coil whine 2016/06/20 03:36:12 (permalink)
rjohnson11
Simon771
Update: After 16 hours of running Heaven benchmark and pushing card to 100% all the time, coil is still here. Exactly the same, so burnt in test didn't change anything sadly.
I also got reply from caseking store ... they will not be accepting my card, because I voided warranty.
So my only hope is EVGA support directly. Already sent them email, and I can only hope that they will be friendly and solve my problem somehow.
 
Otherwise I just spent 510€ for nothing -.-


Voided warranty? What did you do to avoid warranty? 




I removed stock cooler and put on waterblock.
With that I voided warranty.
 
It seems a bit confusing to me, since EVGA allows us to do that. When store receives my product, they don't fix it or anything. They send it back to EVGA.
Not to mention that sticker about warranty void if removed is on backplate and isn't covering any screws. So that sticker is still intact and not dammaged or removed.
I went to EVGA just because users on LinusTech forum said it's one of the best brand and flexible with warranty. But turns out that stores in EU aren't so flexible -.-

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CoercionShaman
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Re: GTX 1070 coil whine 2016/06/20 04:36:37 (permalink)
Simon771
 
I removed stock cooler and put on waterblock.
With that I voided warranty.
 
It seems a bit confusing to me, since EVGA allows us to do that. When store receives my product, they don't fix it or anything. They send it back to EVGA.
Not to mention that sticker about warranty void if removed is on backplate and isn't covering any screws. So that sticker is still intact and not dammaged or removed.
I went to EVGA just because users on LinusTech forum said it's one of the best brand and flexible with warranty. But turns out that stores in EU aren't so flexible -.-



How did they even know that you removed the cooler if the sticker is in tact?
 

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rjohnson11
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Re: GTX 1070 coil whine 2016/06/20 04:42:25 (permalink)
CoercionShaman
Simon771
 
I removed stock cooler and put on waterblock.
With that I voided warranty.
 
It seems a bit confusing to me, since EVGA allows us to do that. When store receives my product, they don't fix it or anything. They send it back to EVGA.
Not to mention that sticker about warranty void if removed is on backplate and isn't covering any screws. So that sticker is still intact and not dammaged or removed.
I went to EVGA just because users on LinusTech forum said it's one of the best brand and flexible with warranty. But turns out that stores in EU aren't so flexible -.-



How did they even know that you removed the cooler if the sticker is in tact?
 


You'll have to go through EVGA EU for an RMA

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Simon771
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Re: GTX 1070 coil whine 2016/06/20 05:05:29 (permalink)
rjohnson11
CoercionShaman
Simon771
 
I removed stock cooler and put on waterblock.
With that I voided warranty.
 
It seems a bit confusing to me, since EVGA allows us to do that. When store receives my product, they don't fix it or anything. They send it back to EVGA.
Not to mention that sticker about warranty void if removed is on backplate and isn't covering any screws. So that sticker is still intact and not dammaged or removed.
I went to EVGA just because users on LinusTech forum said it's one of the best brand and flexible with warranty. But turns out that stores in EU aren't so flexible -.-



How did they even know that you removed the cooler if the sticker is in tact?
 


You'll have to go through EVGA EU for an RMA


Well I did send email yesterday to them, but I opened new ticket right now, because I didn't receive any confirmation about my first email being delivered.
I can only hope that EVGA guys will have some advice how can I fix it by myself. Or in worth case RMA.

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christizzz
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Re: GTX 1070 coil whine 2016/09/01 00:37:06 (permalink)
Hello,
 
I got my GTX 1070 FTW also from caseking.de ... i installed the card and tested it with Doom.... i am also getting a coil whine when FPS goes up to 180 200...  When i activate Vsync the coil whine goes away... I didnt try  it with a new PSU... i have the seasonic G550 80+ Gold.
 
Edit: Only noticable when the room is quiet.... but same noise level as the fans :D
 
Christian
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snowyy
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Re: GTX 1070 coil whine 2016/09/05 13:04:53 (permalink)
Got coil whine on my 1070 sc too but it got reduced after 6 hrs of just leaving the pc in a game with 400 fps  so it isnt as annoying as it was when i got it.
 
But great card and nice fans they are really quiet and the temp is amazing xD 66c max with 20% fan speed
 
p.s fans starting making click noises but can be fixed if i stop them and then let them spin again.
 
(Card got rma'ed and got a new with less coil whine but still there and the fan clicking is gone too)
post edited by snowyy - 2016/11/06 02:09:24

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falcorambo85
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Re: GTX 1070 coil whine 2016/11/05 02:40:29 (permalink)
I have coil whine during high fps game situations and when watching videos with mpc-hc / vlc / chrome.
Won't RMA though as I am waiting in the step up. 
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