rblaes_99
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not sure what is going on. My Monitor (AW3821DW) is G-sync ultimate and has been working fine since I got it. I updated to the BF2042 game ready drivers and the G sync option in the nVidia control panel was gone. Ran DDU in safe mode and ran the 496.84 hotfix driver and G sync was still gone Ran DDU in safe mode and let windows install its own old driver and G sync is still gone. This is my same monitor with same DP cable that has been perfect until that damn 2042 ready driver and now I am G-sync less. Any advice?
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rblaes_99
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Re: G-Sync Option no longer in control panel after 496.76 update.
2021/11/17 07:51:59
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well now damn. I grabbed another Gsync monitor and it detected it. its my Alienware monitor this time it seems.
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ObscureEmpyre
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Re: G-Sync Option no longer in control panel after 496.76 update.
2021/11/17 07:56:14
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Man, what is Nvidia doing? This is what, 3-4 back-to-back driver versions that have caused issues? I downloaded 496.76 yesterday but haven’t installed it yet. Now, I’m wondering if I should even bother.
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rblaes_99
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Re: G-Sync Option no longer in control panel after 496.76 update.
2021/11/17 08:13:21
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my issue was in the monitors actual gsync module.... the fix: unplug it from the wall and plug it back in. The monitor powered off wasn't enough. I had to unplug it to force teh monitor to POST and wake that little gsync chip up. all good now.
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ObscureEmpyre
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Re: G-Sync Option no longer in control panel after 496.76 update.
2021/11/17 08:17:16
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I'll keep that in mind if I decide to try 496.76. Is this the first time you've experienced this problem? Just seems odd that installing a new driver would trip up a monitor. I know when I DDU, however, that I have to reinstall my monitor drivers each time. Wondering if that has anything to do with it in your case.
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rblaes_99
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Re: G-Sync Option no longer in control panel after 496.76 update.
2021/11/17 08:22:29
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monitor is 1 year old and first time. yea something in that driver install bugged my gsync module out. even rolling back drivers. the monitor must retain this glitch in the sleep state, but killing power from the wall made it come back alive.
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transdogmifier
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Re: G-Sync Option no longer in control panel after 496.76 update.
2021/11/17 08:53:12
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good info, glad you got it sorted...didn't happen to my Asus, but if It does in the future, I'll give this fix a go. Thanks again.
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rblaes_99
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Re: G-Sync Option no longer in control panel after 496.76 update.
2021/11/17 09:52:36
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I wonder if it was unique to the "G-sync Ultimate" modules, or the model DW3821DW, or just my own one off dumb luck. I am also windows 11 if that was a factor who knows.
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raiden2a
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Re: G-Sync Option no longer in control panel after 496.76 update.
2021/11/17 10:40:04
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rblaes_99 I wonder if it was unique to the "G-sync Ultimate" modules, or the model DW3821DW, or just my own one off dumb luck. I am also windows 11 if that was a factor who knows.
I have had the same issue, same Monitor and driver rev. I also noticed my 'gsync' turns off (sometimes) when it returns from waking up. When I unplug/plug in the display cable, gsync comes back. Went back to an older driver for now...
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Cool GTX
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Re: G-Sync Option no longer in control panel after 496.76 update.
2021/11/17 10:45:46
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Could be W11 specific, maybe more members can give their experience did you download the seperate Nvidia Control panel again ? moving to Software section
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bdary
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Re: G-Sync Option no longer in control panel after 496.76 update.
2021/11/17 11:31:55
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I'm running one Gsync monitor (original gsync module) and one Gsync compatible monitor with no issue's. Using the latest WHQL driver and Windows 11. I did not use DDU as I rarely do and did not have to go to the MS store for the NV control panel as it was already there installed. The only time I've needed to go to the store for the NVCPL was after running DDU awhile back. Just my experience with my setup...
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Hoggle
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Re: G-Sync Option no longer in control panel after 496.76 update.
2021/11/17 12:10:08
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I hadn't really thought of checking to make sure my monitor was still set to G-Sync but I will be doing that in the future after a driver update. It makes sense to check just to be sure the driver updates didn't make a issue.
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safan80
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Re: G-Sync Option no longer in control panel after 496.76 update.
2021/11/17 18:07:17
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ObscureEmpyre Man, what is Nvidia doing? This is what, 3-4 back-to-back driver versions that have caused issues? I downloaded 496.76 yesterday but haven’t installed it yet. Now, I’m wondering if I should even bother.
What drivers are you using to keep G-sync?
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freakdaddy64
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Re: G-Sync Option no longer in control panel after 496.76 update.
2021/11/18 01:34:05
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i have heard that if your not having issues and everything is running fine you dont really need to keep updating drivers.
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wmmills
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Re: G-Sync Option no longer in control panel after 496.76 update.
2021/11/18 03:25:02
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rblaes_99 monitor is 1 year old and first time. yea something in that driver install bugged my gsync module out. even rolling back drivers. the monitor must retain this glitch in the sleep state, but killing power from the wall made it come back alive.
WOW! Thank you for the info on this RB. Im running the same monitor but its only 7 months or so old. I havent done the driver updates for a couple months now cause everythings been working so well, and now it looks like i will be holding off a bit longer to see what happens first.
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rblaes_99
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Re: G-Sync Option no longer in control panel after 496.76 update.
2021/11/18 06:08:10
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the real kick in the nuts.... In a fit of frustration I flipped the monitor forward to unplug the DP cable to swap it out during testing and put a half inch in gouge in the screen...... TBH it is barely noticeable, but I can't unsee it now and damnit. maybe this is the excuse I need to find a OLED 48". or maybe give the G9 NEO another chance (first odyssey I had was a major POS)
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rblaes_99
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Re: G-Sync Option no longer in control panel after 496.76 update.
2021/11/18 06:09:36
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safan80
ObscureEmpyre Man, what is Nvidia doing? This is what, 3-4 back-to-back driver versions that have caused issues? I downloaded 496.76 yesterday but haven’t installed it yet. Now, I’m wondering if I should even bother.
What drivers are you using to keep G-sync?
Gsync works fine on 496.76, I just had to unplug the monitor. I installed the hotfix too, gsync was fine. actually I played 2042 last night on these drivers and it seemed "better".
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wmmills
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Re: G-Sync Option no longer in control panel after 496.76 update.
2021/11/18 07:12:44
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rblaes_99 the real kick in the nuts.... In a fit of frustration I flipped the monitor forward to unplug the DP cable to swap it out during testing and put a half inch in gouge in the screen...... TBH it is barely noticeable, but I can't unsee it now and damnit. maybe this is the excuse I need to find a OLED 48". or maybe give the G9 NEO another chance (first odyssey I had was a major POS)
Oh man, been there before but with only a cheap monitor, nothing like these. Can you only see it when its off?
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rblaes_99
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Re: G-Sync Option no longer in control panel after 496.76 update.
2021/11/18 07:31:50
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wmmills
rblaes_99 the real kick in the nuts.... In a fit of frustration I flipped the monitor forward to unplug the DP cable to swap it out during testing and put a half inch in gouge in the screen...... TBH it is barely noticeable, but I can't unsee it now and damnit. maybe this is the excuse I need to find a OLED 48". or maybe give the G9 NEO another chance (first odyssey I had was a major POS)
Oh man, been there before but with only a cheap monitor, nothing like these. Can you only see it when its off?
i can slightly see it, but it is off to the left side and only when bright colors are shown. so pissed. especially knowing all i needed to do was unplug the stupid thing.
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wmmills
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Re: G-Sync Option no longer in control panel after 496.76 update.
2021/11/18 22:22:04
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rblaes_99
wmmills
rblaes_99 the real kick in the nuts.... In a fit of frustration I flipped the monitor forward to unplug the DP cable to swap it out during testing and put a half inch in gouge in the screen...... TBH it is barely noticeable, but I can't unsee it now and damnit. maybe this is the excuse I need to find a OLED 48". or maybe give the G9 NEO another chance (first odyssey I had was a major POS)
Oh man, been there before but with only a cheap monitor, nothing like these. Can you only see it when its off?
i can slightly see it, but it is off to the left side and only when bright colors are shown. so pissed. especially knowing all i needed to do was unplug the stupid thing.
We have the no questions asked exchange program with these, maybe give that a go and replace it. Man, im sorry brotha cause that SUX!
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