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AnsweredForgot RMA Number on Box

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Monzavaleta
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2017/03/21 14:07:23 (permalink)
I know the instructions clearly state that one should write down the RMA # on the outside of the box. I forgot to do this.
 
I was super excited that my Step up got accepted. I dropped it off at the post office. It was pouring I ran in and dropped it off. Yada yada.
 
Will this cause any problems? Where would be the best place to contact EVGA and resolve this?
Am I donezo?
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    Guest
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    Re: Forgot RMA Number on Box 2017/03/21 14:11:22 (permalink) ☼ Best Answerby Monzavaleta 2017/03/21 14:14:51
    Hello Monzavaleta,
     
    This will not be an issue.  We will still be able to scan the serial number on the card itself once it arrives at our facility so there is nothing to worry about.  We are available 24/7 if you need to speak with us directly 888-881-3842
     
    Regards,
    EVGA
    post edited by EVGATech_RobertS - 2017/03/21 14:12:50
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    Monzavaleta
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    Re: Forgot RMA Number on Box 2017/03/21 14:14:48 (permalink)
    EVGATech_RobertS
    Hello Monzavaleta,
     
    This will not be an issue.  We will still be able to scan the serial number on the card itself once it arrives at our facility so there is nothing to worry about.  We are available 24/7 if you need to speak with us directly 888-881-3842
     
    Regards,
    EVGA




     
    Thank you so much!
    #3
    trilegdog
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    Re: Forgot RMA Number on Box 2017/03/21 14:15:07 (permalink)
    Welcome to the forum, Monavaleta!
     
    Look at the top of the screen on the forum, click on Support, then on Contact us.  
     
    You'll see the number "Toll Free: +1.888.881.EVGA (3842)"  Give 'em a call.  
     
    (Thanks, EVGATech_RobertS!  I would have responded sooner, but had to finish making my cup of coffee.  Priorities.)
    post edited by trilegdog - 2017/03/21 14:19:03

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    Re: Forgot RMA Number on Box 2017/03/21 14:37:46 (permalink)
    Monzavaleta
    EVGATech_RobertS
    Hello Monzavaleta,
     
    This will not be an issue.  We will still be able to scan the serial number on the card itself once it arrives at our facility so there is nothing to worry about.  We are available 24/7 if you need to speak with us directly 888-881-3842
     
    Regards,
    EVGA




     
    Thank you so much!




    Not a problem at all glad we could resolve this so soon.
     
    @trilegdog  Yes,  that is a first in the morning...Coffee :)
    #5
    XrayMan
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    Re: Forgot RMA Number on Box 2017/03/21 22:26:08 (permalink)
     
    I usually write it about 2 or 3 times on different sides of the box.     

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