mihatsu
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Hi, I have a new 5950x in Msi x570 unify motherboard and clc 360 and Flow Control cannot read CPU temp. Based on different forums, this seems to be common problem with new 5000 series CPUs and other cooler manufacturers have same problem like NZXT. Is EVGA aware about this issue and is there some update coming? Thank you Mika
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Bobmitch
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Re: Flow Control not read CPU temp from Zen3 processor
2020/11/09 06:11:32
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MSI MAG X670-E Tomahawk; Ryzen 7 7800X3D; Asus TUF RTX 4070 TI OC; Seasonic Vertex GX-1000 PSU; 32 GB Corsair Vengeance DDR5-6000 RGB; Corsair iCue Link H150i RGB 360MM AIO; 2-Western Digital Black 4 TB SN850X NVMe; Creative SoundBlaster Z; ; Lian Li Lancool III; EVGA Z15; Razer Viper 8K Mouse RGB Keyboard; and Razer Viper 8K MouseHeatware: http://www.heatware.com/eval.php?id=72402 Affiliate code: 1L2RV0BNQ6 Associate Code: UD82LJP3Y1FIQPR
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Bobmitch
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Re: Flow Control not read CPU temp from Zen3 processor
2020/11/09 07:30:45
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I emailed support about this and sent them the link. If they choose NOT to update Flow Control...I will probably return my new CLC 360 while I still can. Perhaps NZXT might be in my future...
MSI MAG X670-E Tomahawk; Ryzen 7 7800X3D; Asus TUF RTX 4070 TI OC; Seasonic Vertex GX-1000 PSU; 32 GB Corsair Vengeance DDR5-6000 RGB; Corsair iCue Link H150i RGB 360MM AIO; 2-Western Digital Black 4 TB SN850X NVMe; Creative SoundBlaster Z; ; Lian Li Lancool III; EVGA Z15; Razer Viper 8K Mouse RGB Keyboard; and Razer Viper 8K MouseHeatware: http://www.heatware.com/eval.php?id=72402 Affiliate code: 1L2RV0BNQ6 Associate Code: UD82LJP3Y1FIQPR
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mihatsu
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Re: Flow Control not read CPU temp from Zen3 processor
2020/11/09 09:42:07
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I don't have very high hopes that they will do anything but I have seen people running EVGA CLC with NZXT app so maybe that would work if NZXT get their update out.
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Bobmitch
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Re: Flow Control not read CPU temp from Zen3 processor
2020/11/09 09:59:10
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Response was that no one has yet seen an issue...oh well! Tried the NZXT software with my CLC...didn't recognize it. Perhaps I will try again
MSI MAG X670-E Tomahawk; Ryzen 7 7800X3D; Asus TUF RTX 4070 TI OC; Seasonic Vertex GX-1000 PSU; 32 GB Corsair Vengeance DDR5-6000 RGB; Corsair iCue Link H150i RGB 360MM AIO; 2-Western Digital Black 4 TB SN850X NVMe; Creative SoundBlaster Z; ; Lian Li Lancool III; EVGA Z15; Razer Viper 8K Mouse RGB Keyboard; and Razer Viper 8K MouseHeatware: http://www.heatware.com/eval.php?id=72402 Affiliate code: 1L2RV0BNQ6 Associate Code: UD82LJP3Y1FIQPR
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Bobmitch
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Re: Flow Control not read CPU temp from Zen3 processor
2020/11/09 10:03:13
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The software reads everything in my system except the CLC. Under cooling...says no supported device found
MSI MAG X670-E Tomahawk; Ryzen 7 7800X3D; Asus TUF RTX 4070 TI OC; Seasonic Vertex GX-1000 PSU; 32 GB Corsair Vengeance DDR5-6000 RGB; Corsair iCue Link H150i RGB 360MM AIO; 2-Western Digital Black 4 TB SN850X NVMe; Creative SoundBlaster Z; ; Lian Li Lancool III; EVGA Z15; Razer Viper 8K Mouse RGB Keyboard; and Razer Viper 8K MouseHeatware: http://www.heatware.com/eval.php?id=72402 Affiliate code: 1L2RV0BNQ6 Associate Code: UD82LJP3Y1FIQPR
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Bobmitch
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Re: Flow Control not read CPU temp from Zen3 processor
2020/11/09 10:22:54
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You may want to contact EVGA support and talk about the issue. Perhaps, if they have a concrete build to work with...it may help them
MSI MAG X670-E Tomahawk; Ryzen 7 7800X3D; Asus TUF RTX 4070 TI OC; Seasonic Vertex GX-1000 PSU; 32 GB Corsair Vengeance DDR5-6000 RGB; Corsair iCue Link H150i RGB 360MM AIO; 2-Western Digital Black 4 TB SN850X NVMe; Creative SoundBlaster Z; ; Lian Li Lancool III; EVGA Z15; Razer Viper 8K Mouse RGB Keyboard; and Razer Viper 8K MouseHeatware: http://www.heatware.com/eval.php?id=72402 Affiliate code: 1L2RV0BNQ6 Associate Code: UD82LJP3Y1FIQPR
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mihatsu
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Re: Flow Control not read CPU temp from Zen3 processor
2020/11/09 10:56:05
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Bobmitch
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Re: Flow Control not read CPU temp from Zen3 processor
2020/11/09 11:51:48
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I received an email from Jaeson...they are looking into it as well
MSI MAG X670-E Tomahawk; Ryzen 7 7800X3D; Asus TUF RTX 4070 TI OC; Seasonic Vertex GX-1000 PSU; 32 GB Corsair Vengeance DDR5-6000 RGB; Corsair iCue Link H150i RGB 360MM AIO; 2-Western Digital Black 4 TB SN850X NVMe; Creative SoundBlaster Z; ; Lian Li Lancool III; EVGA Z15; Razer Viper 8K Mouse RGB Keyboard; and Razer Viper 8K MouseHeatware: http://www.heatware.com/eval.php?id=72402 Affiliate code: 1L2RV0BNQ6 Associate Code: UD82LJP3Y1FIQPR
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eajimoba
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Re: Flow Control not read CPU temp from Zen3 processor
2020/11/09 22:22:29
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bobmitch I received an email from Jaeson...they are looking into it as well
I have the same problem where my cpu temps aren't reading, so I can't set pump speed or fan speed curves based on CPU temp, If i go into the options it just crashes. I just thought it was an issue with the latest BIOS update 1.1.0.0 but I guess based on @bobmitch EVGA knows its their issue?
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eajimoba
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Re: Flow Control not read CPU temp from Zen3 processor
2020/11/10 00:09:24
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I emailed their support. Let's see if they have a response.
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eajimoba
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Re: Flow Control not read CPU temp from Zen3 processor
2020/11/10 17:13:20
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Good Morning,
Thank you for reaching out to EVGA customer support. We are aware that the Flow Control software is currently not reading out any temperatures for the Zen 3 processors. Our team is actively working on a fix for this. Please try this version of Flow Control,
If the issues continue, please email us any error messages that you get here
Thank you, EVGA
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mihatsu
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Re: Flow Control not read CPU temp from Zen3 processor
2020/11/10 17:30:12
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Did they sent you new version or what this means "Please try this version of Flow Control"
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eajimoba
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Re: Flow Control not read CPU temp from Zen3 processor
2020/11/10 17:32:26
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Oh sorry the link didn't show up.. here it is: I haven't tried it yet. EDIT: IT WONT LET ME LINK
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mihatsu
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Re: Flow Control not read CPU temp from Zen3 processor
2020/11/10 17:33:14
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eajimoba
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Re: Flow Control not read CPU temp from Zen3 processor
2020/11/10 17:34:04
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evga. com/support/download/showdlinfo.aspx?id=15710&type=N&acctype=Driver&accversion=2.0.8&part_number=Default
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mihatsu
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Re: Flow Control not read CPU temp from Zen3 processor
2020/11/10 17:34:26
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i think it doesn't let newbies sent links
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eajimoba
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Re: Flow Control not read CPU temp from Zen3 processor
2020/11/10 17:35:05
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Add www. and delete the space after evga. What the hell
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mihatsu
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Re: Flow Control not read CPU temp from Zen3 processor
2020/11/10 17:36:48
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not sure how 2.5 years old version could work
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eajimoba
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Re: Flow Control not read CPU temp from Zen3 processor
2020/11/10 17:38:25
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I know I'm a little scared about it too.. Havent tried it yet. I mean that came direct from EVGA support so... why not I suppose
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Bobmitch
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Re: Flow Control not read CPU temp from Zen3 processor
2020/11/10 22:35:54
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Please post your results...much appreciated
MSI MAG X670-E Tomahawk; Ryzen 7 7800X3D; Asus TUF RTX 4070 TI OC; Seasonic Vertex GX-1000 PSU; 32 GB Corsair Vengeance DDR5-6000 RGB; Corsair iCue Link H150i RGB 360MM AIO; 2-Western Digital Black 4 TB SN850X NVMe; Creative SoundBlaster Z; ; Lian Li Lancool III; EVGA Z15; Razer Viper 8K Mouse RGB Keyboard; and Razer Viper 8K MouseHeatware: http://www.heatware.com/eval.php?id=72402 Affiliate code: 1L2RV0BNQ6 Associate Code: UD82LJP3Y1FIQPR
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mihatsu
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Re: Flow Control not read CPU temp from Zen3 processor
2020/11/12 08:04:36
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I tried it and it doesn't work
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Bobmitch
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Re: Flow Control not read CPU temp from Zen3 processor
2020/11/12 08:20:04
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Good to know...Thanks! Looks like I will be returning the EVGA CLC 360 for another brand
MSI MAG X670-E Tomahawk; Ryzen 7 7800X3D; Asus TUF RTX 4070 TI OC; Seasonic Vertex GX-1000 PSU; 32 GB Corsair Vengeance DDR5-6000 RGB; Corsair iCue Link H150i RGB 360MM AIO; 2-Western Digital Black 4 TB SN850X NVMe; Creative SoundBlaster Z; ; Lian Li Lancool III; EVGA Z15; Razer Viper 8K Mouse RGB Keyboard; and Razer Viper 8K MouseHeatware: http://www.heatware.com/eval.php?id=72402 Affiliate code: 1L2RV0BNQ6 Associate Code: UD82LJP3Y1FIQPR
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EVGATech_JaesonW
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Re: Flow Control not read CPU temp from Zen3 processor
2020/11/12 13:03:32
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Hi mihatsu, I've replied to your email. If anyone has a screenshot of the issue, could you please email that directly to me at jwilda@evga.com? I've got the programmers looking into it but they're asking for screenshots. Thanks!
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Bobmitch
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Re: Flow Control not read CPU temp from Zen3 processor
2020/11/12 14:14:32
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Another thought... Set a very aggressive fan curve for the liquid...this way, as the CPU heats up...it will heat up the liquid and the fans will kick in sooner
MSI MAG X670-E Tomahawk; Ryzen 7 7800X3D; Asus TUF RTX 4070 TI OC; Seasonic Vertex GX-1000 PSU; 32 GB Corsair Vengeance DDR5-6000 RGB; Corsair iCue Link H150i RGB 360MM AIO; 2-Western Digital Black 4 TB SN850X NVMe; Creative SoundBlaster Z; ; Lian Li Lancool III; EVGA Z15; Razer Viper 8K Mouse RGB Keyboard; and Razer Viper 8K MouseHeatware: http://www.heatware.com/eval.php?id=72402 Affiliate code: 1L2RV0BNQ6 Associate Code: UD82LJP3Y1FIQPR
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mihatsu
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Re: Flow Control not read CPU temp from Zen3 processor
2020/11/13 16:06:24
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My liquid seems to be always under 40 even I run some couple of hours simulation in Houdini and my radiator fans are 1500rpm. I think this radiator is so huge and 5000 series so cool (max what i have seen is 74c for 5950x) that i dont even need to run fans faster, even under full load.
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eajimoba
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Re: Flow Control not read CPU temp from Zen3 processor
2020/11/17 03:13:09
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Still not fixed for me either, even wtih the recommended older software.. this really sucks guys..
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EVGA_Lee
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Re: Flow Control not read CPU temp from Zen3 processor
2020/11/18 11:27:11
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ThrottleAbuse
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Re: Flow Control not read CPU temp from Zen3 processor
2021/01/28 14:50:19
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Any updates on this? I just spent the last hour trying to figure it out.
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mihatsu
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Re: Flow Control not read CPU temp from Zen3 processor
2021/01/28 19:10:16
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What do you mean? There has been updated version about 3 month now
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