DezertE4GLE
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I purchased my mobo on 2021 and now all of sudden just stopped working. It went from not detecting my hard drive, to blank screen, to no power (but there's a white light on). Am I able to return this and get a replacement or something. Note: I did not overclock or take the cpu apart or anything. Just turned the PC on and off as it was beeping like 4 times and then twice.
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ty_ger07
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Re: Z590 FTW is not powering on
2023/05/31 07:49:59
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ASRock Z77 • Intel Core i7 3770K • EVGA GTX 1080 • Samsung 850 Pro • Seasonic PRIME 600W Titanium
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rjohnson11
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Re: Z590 FTW is not powering on
2023/05/31 08:54:24
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Did you try a complete CMOS reset?
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DezertE4GLE
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Re: Z590 FTW is not powering on
2023/05/31 09:51:44
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I can't find the battery on the motherboard
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DezertE4GLE
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Re: Z590 FTW is not powering on
2023/05/31 10:29:05
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Could CMOS batteries cause no power to the motherboard?
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coolmistry
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Re: Z590 FTW is not powering on
2023/05/31 11:20:49
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☄ Helpfulby Cool GTX 2023/06/02 09:09:59
DezertE4GLE
I can't find the battery on the motherboard
You need remove heatsink for two M.2 ssd then you will see CMOS battery.. so please see your manual book on pages 30 for Z590 FTW  Find Z590 FTW Manual Book
post edited by coolmistry - 2023/05/31 11:21:56
Windows 11 Home 64bits up to Dated i9 11900K 5,275 MHz (3,500 MHz) || EVGA Z590 FTW WIFI || 2 x Nvidia RTX 2080 Ti FE || 32Gb Dominator Platinum DDR3 3600mhz XMP OC 3800mhz || 500gb Samsung 980 Pro NVMe || 500gb Samsung 970 EVO and Sata M.2 (1 x SSD and 1xHHD) || EVGA CLCx 360 Cooler || EVGA Supernova 1300w X3 || EVGA Z10 Keyboard || EVGA TORQ X10 mouse ||EVGA DG 77 case || Acer Predator X35 35" 200Hz G-Sync || Logitech Z906 5.1 system sounds SPDIF|| Kaspersky Internet Security
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DezertE4GLE
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Re: Z590 FTW is not powering on
2023/05/31 11:25:44
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Yeah... I resetted the battery and still doesn't power on. Only a white light and if I read closely on the mobo it says 'usb led'
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coolmistry
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Re: Z590 FTW is not powering on
2023/06/01 03:55:39
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Can we have your full PC spec please and how old is your power supply? Sometime it can happen when boot up may wait for 30 secs it will boot up bit longer!
If not solve then you will need RMA replace your Z590 FTW motherboard!
Windows 11 Home 64bits up to Dated i9 11900K 5,275 MHz (3,500 MHz) || EVGA Z590 FTW WIFI || 2 x Nvidia RTX 2080 Ti FE || 32Gb Dominator Platinum DDR3 3600mhz XMP OC 3800mhz || 500gb Samsung 980 Pro NVMe || 500gb Samsung 970 EVO and Sata M.2 (1 x SSD and 1xHHD) || EVGA CLCx 360 Cooler || EVGA Supernova 1300w X3 || EVGA Z10 Keyboard || EVGA TORQ X10 mouse ||EVGA DG 77 case || Acer Predator X35 35" 200Hz G-Sync || Logitech Z906 5.1 system sounds SPDIF|| Kaspersky Internet Security
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DezertE4GLE
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Re: Z590 FTW is not powering on
2023/06/01 16:10:20
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How do I rma it? It's asking me for the serial, I don't have the box anymore
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coolmistry
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Re: Z590 FTW is not powering on
2023/06/02 00:42:22
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There a serial no's on your motherboard where near CPU pins! Please contact EVGA Customer support! But did you register your product for warranty when you have bought new motherboard?
post edited by coolmistry - 2023/06/02 00:44:00
Windows 11 Home 64bits up to Dated i9 11900K 5,275 MHz (3,500 MHz) || EVGA Z590 FTW WIFI || 2 x Nvidia RTX 2080 Ti FE || 32Gb Dominator Platinum DDR3 3600mhz XMP OC 3800mhz || 500gb Samsung 980 Pro NVMe || 500gb Samsung 970 EVO and Sata M.2 (1 x SSD and 1xHHD) || EVGA CLCx 360 Cooler || EVGA Supernova 1300w X3 || EVGA Z10 Keyboard || EVGA TORQ X10 mouse ||EVGA DG 77 case || Acer Predator X35 35" 200Hz G-Sync || Logitech Z906 5.1 system sounds SPDIF|| Kaspersky Internet Security
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Hoggle
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Re: Z590 FTW is not powering on
2023/06/02 02:45:16
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The white light seems to indicate that it's getting power from the PSU. Any cables going behind the motherboard or anything that might be causing power short?
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DezertE4GLE
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Re: Z590 FTW is not powering on
2023/06/02 05:42:29
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It's just the PSU connected. The 24 pin and 8 pin cpu.
post edited by DezertE4GLE - 2023/06/02 06:43:18
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coolmistry
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Re: Z590 FTW is not powering on
2023/06/02 07:41:44
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DezertE4GLE
It's just the PSU connected. The 24 pin and 8 pin cpu.
And how old was your Power Supply? what make model etc?
Windows 11 Home 64bits up to Dated i9 11900K 5,275 MHz (3,500 MHz) || EVGA Z590 FTW WIFI || 2 x Nvidia RTX 2080 Ti FE || 32Gb Dominator Platinum DDR3 3600mhz XMP OC 3800mhz || 500gb Samsung 980 Pro NVMe || 500gb Samsung 970 EVO and Sata M.2 (1 x SSD and 1xHHD) || EVGA CLCx 360 Cooler || EVGA Supernova 1300w X3 || EVGA Z10 Keyboard || EVGA TORQ X10 mouse ||EVGA DG 77 case || Acer Predator X35 35" 200Hz G-Sync || Logitech Z906 5.1 system sounds SPDIF|| Kaspersky Internet Security
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DezertE4GLE
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Re: Z590 FTW is not powering on
2023/06/02 07:46:13
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It's a Corsair 850w, and it booted an Asus motherboard, but the screen was blank. Maybe needed an update of the bios to detect my cpu.
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coolmistry
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Re: Z590 FTW is not powering on
2023/06/02 07:56:18
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DezertE4GLE
It's a Corsair 850w, and it booted an Asus motherboard, but the screen was blank. Maybe needed an update of the bios to detect my cpu.
Can you pretty please Can we have your full PC spec graphic card = ? Power supply= ? Memory Rams = ? CPU Socket = ? SDD or M.2 SSD = ? What BIOS version are you now and it latest Update BIOS for Z590 FTW is 1.09.
Windows 11 Home 64bits up to Dated i9 11900K 5,275 MHz (3,500 MHz) || EVGA Z590 FTW WIFI || 2 x Nvidia RTX 2080 Ti FE || 32Gb Dominator Platinum DDR3 3600mhz XMP OC 3800mhz || 500gb Samsung 980 Pro NVMe || 500gb Samsung 970 EVO and Sata M.2 (1 x SSD and 1xHHD) || EVGA CLCx 360 Cooler || EVGA Supernova 1300w X3 || EVGA Z10 Keyboard || EVGA TORQ X10 mouse ||EVGA DG 77 case || Acer Predator X35 35" 200Hz G-Sync || Logitech Z906 5.1 system sounds SPDIF|| Kaspersky Internet Security
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coolmistry
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Re: Z590 FTW is not powering on
2023/06/02 07:57:05
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DezertE4GLE
It's a Corsair 850w, and it booted an Asus motherboard, but the screen was blank. Maybe needed an update of the bios to detect my cpu.
How old is it? when did you bought this Corsair 850w
Windows 11 Home 64bits up to Dated i9 11900K 5,275 MHz (3,500 MHz) || EVGA Z590 FTW WIFI || 2 x Nvidia RTX 2080 Ti FE || 32Gb Dominator Platinum DDR3 3600mhz XMP OC 3800mhz || 500gb Samsung 980 Pro NVMe || 500gb Samsung 970 EVO and Sata M.2 (1 x SSD and 1xHHD) || EVGA CLCx 360 Cooler || EVGA Supernova 1300w X3 || EVGA Z10 Keyboard || EVGA TORQ X10 mouse ||EVGA DG 77 case || Acer Predator X35 35" 200Hz G-Sync || Logitech Z906 5.1 system sounds SPDIF|| Kaspersky Internet Security
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Hoggle
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Re: Z590 FTW is not powering on
2023/06/02 08:23:42
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You could pull everything accept for the bare minimum to start the computer and see if that gets it to start even if it’s not enough to get into windows but just to the bios screen.
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