ZachSka87
New Member
- Total Posts : 13
- Reward points : 0
- Joined: 2012/04/12 05:48:23
- Status: offline
- Ribbons : 1
Updated to Windows 11 22H2 and the sound card still works, but the EQ software won't open. Since that's the only way I know of to enable my speakers instead of just my headphones...I currently can't use my speakers. Is there an update coming or is there another way to enable the speakers?
|
LCaldas
New Member
- Total Posts : 69
- Reward points : 0
- Joined: 2004/01/13 16:43:44
- Location: Rio de janeiro - Brasil
- Status: offline
- Ribbons : 1
Re: Can't get EQ software to open with the new Windows 11 22H2 build
2022/10/24 08:52:30
(permalink)
Unistall all drivers, and try install the Audio Driver - EVGA NU Audio 0.2.1.10 https://cdn.evga.com/nuaudiocard/EVGA_NU_Audio_0.2.1.10_WIN10.exe
|
ZachSka87
New Member
- Total Posts : 13
- Reward points : 0
- Joined: 2012/04/12 05:48:23
- Status: offline
- Ribbons : 1
Re: Can't get EQ software to open with the new Windows 11 22H2 build
2022/10/25 08:17:19
(permalink)
LCaldas Unistall all drivers, and try install the Audio Driver - EVGA NU Audio 0.2.1.10 https://cdn.evga.com/nuaudiocard/EVGA_NU_Audio_0.2.1.10_WIN10.exe
I have done this, it still will not open. I've actually done it a few different times. First I just tried reinstalling, then I fully removed and reinstalled (with reboots in between of course.) The EQ software still will not open in Windows 11 22H2.
|
EVGA_Lee
Moderator
- Total Posts : 4247
- Reward points : 0
- Joined: 2016/11/04 14:43:35
- Location: Brea, CA
- Status: offline
- Ribbons : 14
Re: Can't get EQ software to open with the new Windows 11 22H2 build
2022/10/25 09:29:42
(permalink)
|
ZachSka87
New Member
- Total Posts : 13
- Reward points : 0
- Joined: 2012/04/12 05:48:23
- Status: offline
- Ribbons : 1
Re: Can't get EQ software to open with the new Windows 11 22H2 build
2022/10/31 22:54:54
(permalink)
Nu Audio (Not Pro) 712-P1-AN01-KR
|
ZachSka87
New Member
- Total Posts : 13
- Reward points : 0
- Joined: 2012/04/12 05:48:23
- Status: offline
- Ribbons : 1
Re: Can't get EQ software to open with the new Windows 11 22H2 build
2022/11/04 14:54:27
(permalink)
Any ideas here? Still can't get the current driver EQ software installed on Windows 11 22H2
post edited by ZachSka87 - 2022/11/04 15:00:41
|
EVGA_Lee
Moderator
- Total Posts : 4247
- Reward points : 0
- Joined: 2016/11/04 14:43:35
- Location: Brea, CA
- Status: offline
- Ribbons : 14
Re: Can't get EQ software to open with the new Windows 11 22H2 build
2022/11/04 14:58:03
(permalink)
ZachSka87 Any ideas here? Still can't get the current driver installed on Windows 11 22H2
Sorry, let me see if I can get an update from our team on Monday.
|
ZachSka87
New Member
- Total Posts : 13
- Reward points : 0
- Joined: 2012/04/12 05:48:23
- Status: offline
- Ribbons : 1
Re: Can't get EQ software to open with the new Windows 11 22H2 build
2022/11/04 14:59:42
(permalink)
No worries thanks LeeM! To be clear, the card works...i just can't use the control panel so I can't change anything but Windows default volume controls (can't enable/disable headphones/speakers, use EQ, etc)
|
ZachSka87
New Member
- Total Posts : 13
- Reward points : 0
- Joined: 2012/04/12 05:48:23
- Status: offline
- Ribbons : 1
Re: Can't get EQ software to open with the new Windows 11 22H2 build
2022/11/09 13:30:42
(permalink)
Hey, Lee! Did you happen to hear anything from them? As it stands I can only use my headphones because I can't enable the speakers. :(
|
EVGA_Lee
Moderator
- Total Posts : 4247
- Reward points : 0
- Joined: 2016/11/04 14:43:35
- Location: Brea, CA
- Status: offline
- Ribbons : 14
Re: Can't get EQ software to open with the new Windows 11 22H2 build
2022/11/09 15:46:21
(permalink)
ZachSka87 Hey, Lee! Did you happen to hear anything from them? As it stands I can only use my headphones because I can't enable the speakers. :(
Sorry, still looking into this one. Can you give me your exact Windows OS build version?
|
ZachSka87
New Member
- Total Posts : 13
- Reward points : 0
- Joined: 2012/04/12 05:48:23
- Status: offline
- Ribbons : 1
Re: Can't get EQ software to open with the new Windows 11 22H2 build
2022/11/10 13:43:36
(permalink)
Version 10.0.22621 Build 22621
|
EVGA_Lee
Moderator
- Total Posts : 4247
- Reward points : 0
- Joined: 2016/11/04 14:43:35
- Location: Brea, CA
- Status: offline
- Ribbons : 14
Re: Can't get EQ software to open with the new Windows 11 22H2 build
2022/11/10 14:05:16
(permalink)
ZachSka87 Version 10.0.22621 Build 22621
Thanks!
|
EVGA_Lee
Moderator
- Total Posts : 4247
- Reward points : 0
- Joined: 2016/11/04 14:43:35
- Location: Brea, CA
- Status: offline
- Ribbons : 14
Re: Can't get EQ software to open with the new Windows 11 22H2 build
2022/11/10 14:26:58
(permalink)
I hate to ask, but have you checked the system tray to see if it auto launches there?
|
ZachSka87
New Member
- Total Posts : 13
- Reward points : 0
- Joined: 2012/04/12 05:48:23
- Status: offline
- Ribbons : 1
Re: Can't get EQ software to open with the new Windows 11 22H2 build
2022/11/11 17:34:44
(permalink)
Haha no worries. Yes, I have, it's not there though . Happy to have someone take a look if you'd like. Interestingly, Task Manager shows NUA.exe running but it's not accessible in any way. I can end the task and restart it, nothing opens at all. I've uninstalled/reinstalled multiple times to no avail (restarts in between of course). Is this not replicable on the most recent build for anyone else?
|
EVGA_Lee
Moderator
- Total Posts : 4247
- Reward points : 0
- Joined: 2016/11/04 14:43:35
- Location: Brea, CA
- Status: offline
- Ribbons : 14
Re: Can't get EQ software to open with the new Windows 11 22H2 build
2022/11/11 18:09:05
(permalink)
At this time, I can't replicate it on my test bench with the same OS build you have, and our R&D team can't replicate it either. Since it seems like it began around the time you updated Windows, I would see if you could roll back the update. I also hate to say it, but reinstalling Windows tends to fix this issue more than it probably should.
|
ZachSka87
New Member
- Total Posts : 13
- Reward points : 0
- Joined: 2012/04/12 05:48:23
- Status: offline
- Ribbons : 1
Re: Can't get EQ software to open with the new Windows 11 22H2 build
2022/11/11 18:11:59
(permalink)
Thanks for looking into it. This *is* actually a fresh windows install so that really sucks. Good to know you can't replicate it, at least...means it must be on my end.
|
ZachSka87
New Member
- Total Posts : 13
- Reward points : 0
- Joined: 2012/04/12 05:48:23
- Status: offline
- Ribbons : 1
Re: Can't get EQ software to open with the new Windows 11 22H2 build
2022/11/13 10:49:21
(permalink)
Hey, Lee, I'm back. I'm now getting this after a lot more troubleshooting and even yet another fresh install. Any thoughts? Edit by Cool GTX - removed broken image - wall of text
post edited by Cool GTX - 2022/11/13 12:01:03
|
Cool GTX
EVGA Forum Moderator
- Total Posts : 30908
- Reward points : 0
- Joined: 2010/12/12 14:22:25
- Location: Folding for the Greater Good
- Status: offline
- Ribbons : 122
Re: Can't get EQ software to open with the new Windows 11 22H2 build
2022/11/13 12:02:12
(permalink)
|
ZachSka87
New Member
- Total Posts : 13
- Reward points : 0
- Joined: 2012/04/12 05:48:23
- Status: offline
- Ribbons : 1
Re: Can't get EQ software to open with the new Windows 11 22H2 build
2023/01/05 09:42:12
(permalink)
☼ Best Answerby EVGATech_LeeM 2023/01/05 09:46:20
|
EVGA_Lee
Moderator
- Total Posts : 4247
- Reward points : 0
- Joined: 2016/11/04 14:43:35
- Location: Brea, CA
- Status: offline
- Ribbons : 14
Re: Can't get EQ software to open with the new Windows 11 22H2 build
2023/01/05 09:47:27
(permalink)
This usually is only needed if there's a mismatch on the configuration file and the version you're using, so it's strange that you'd need it right after the install. Happy to hear that you're back up and running.
|
ZachSka87
New Member
- Total Posts : 13
- Reward points : 0
- Joined: 2012/04/12 05:48:23
- Status: offline
- Ribbons : 1
Re: Can't get EQ software to open with the new Windows 11 22H2 build
2023/01/05 09:49:36
(permalink)
Thanks, Lee! It might be worth having the uninstall remove that folder...would have saved me (and many others in this forum who experienced the same or similar issues, it seems) a lot of headaches! But at least now I know and can enjoy this great card again!
|
Fireboltfury
New Member
- Total Posts : 2
- Reward points : 0
- Joined: 2017/08/24 16:43:53
- Status: offline
- Ribbons : 0
Re: Can't get EQ software to open with the new Windows 11 22H2 build
2023/01/06 06:45:05
(permalink)
I'm having the same issue except with the pro drivers. It shows up in the system tray briefly and then disappears. I'm on the most recent Insider Preview build, 25272 but it's been happening for a few builds now. I'm going to see if removing the Appdata folder fixes it as with the previous poster but here's the errors I got from event viewer. Event 1026, .NET Runtime: Application: NUAPro.exe Framework Version: v4.0.30319 Description: The process was terminated due to an unhandled exception. Exception Info: System.Xml.XmlException at System.Xml.XmlTextReaderImpl.Throw(System.Exception) at System.Xml.XmlTextReaderImpl.ParseText(Int32 ByRef, Int32 ByRef, Int32 ByRef) at System.Xml.XmlTextReaderImpl.ParseText() at System.Xml.XmlTextReaderImpl.ParseElementContent() at System.Configuration.XmlUtil.StrictReadToNextElement(System.Configuration.ExceptionAction) at System.Configuration.BaseConfigurationRecord.ScanSectionsRecursive(System.Configuration.XmlUtil, System.String, Boolean, System.String, System.Configuration.OverrideModeSetting, Boolean) at System.Configuration.BaseConfigurationRecord.ScanSectionsRecursive(System.Configuration.XmlUtil, System.String, Boolean, System.String, System.Configuration.OverrideModeSetting, Boolean) at System.Configuration.BaseConfigurationRecord.ScanSections(System.Configuration.XmlUtil) at System.Configuration.BaseConfigurationRecord.InitConfigFromFile()
Exception Info: System.Configuration.ConfigurationErrorsException at System.Configuration.ConfigurationSchemaErrors.ThrowIfErrors(Boolean) at System.Configuration.BaseConfigurationRecord.ThrowIfParseErrors(System.Configuration.ConfigurationSchemaErrors) at System.Configuration.ClientConfigurationSystem.OnConfigRemoved(System.Object, System.Configuration.Internal.InternalConfigEventArgs)
Exception Info: System.Configuration.ConfigurationErrorsException at System.Configuration.ClientConfigurationSystem.OnConfigRemoved(System.Object, System.Configuration.Internal.InternalConfigEventArgs) at System.Configuration.Internal.InternalConfigRoot.OnConfigRemoved(System.Configuration.Internal.InternalConfigEventArgs) at System.Configuration.Internal.InternalConfigRoot.RemoveConfigImpl(System.String, System.Configuration.BaseConfigurationRecord) at System.Configuration.BaseConfigurationRecord.GetSectionRecursive(System.String, Boolean, Boolean, Boolean, Boolean, System.Object ByRef, System.Object ByRef) at System.Configuration.BaseConfigurationRecord.GetSection(System.String) at System.Configuration.ConfigurationManager.GetSection(System.String) at System.Configuration.ClientSettingsStore.ReadSettings(System.String, Boolean) at System.Configuration.LocalFileSettingsProvider.GetPropertyValues(System.Configuration.SettingsContext, System.Configuration.SettingsPropertyCollection) at System.Configuration.SettingsBase.GetPropertiesFromProvider(System.Configuration.SettingsProvider) at System.Configuration.SettingsBase.GetPropertyValueByName(System.String) at System.Configuration.SettingsBase.get_Item(System.String) at System.Configuration.ApplicationSettingsBase.GetPropertyValue(System.String) at System.Configuration.ApplicationSettingsBase.get_Item(System.String) at NuaiiLib.Properties.Settings.get_General_StartMinimized() at NuaiiLib.Models.SetupModel.get_IsStartMinimized() at NUAII.Views.MainWindow.initialNotifyIcon() at DynamicClass.lambda_method(System.Runtime.CompilerServices.Closure, Unity.Builder.IBuilderContext) at Unity.ObjectBuilder.BuildPlan.DynamicMethod.DynamicBuildPlanGenerationContext+<>c__DisplayClass16_0.<GetBuildMethod>b__0(Unity.Builder.IBuilderContext) at Unity.Strategies.BuildPlanStrategy.PreBuildUp(Unity.Builder.IBuilderContext) at Unity.UnityContainer.ThrowingBuildUp(Unity.Builder.IBuilderContext)
Exception Info: Unity.Exceptions.ResolutionFailedException at Unity.UnityContainer.ThrowingBuildUp(Unity.Builder.IBuilderContext) at Prism.Ioc.IContainerProviderExtensions.Resolve[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]](Prism.Ioc.IContainerProvider) at Prism.PrismApplicationBase.Initialize() at Prism.PrismApplicationBase.InitializeInternal() at System.Windows.Application.<.ctor>b__1_0(System.Object) at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32) at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate) at System.Windows.Threading.DispatcherOperation.InvokeImpl() at MS.Internal.CulturePreservingExecutionContext.CallbackWrapper(System.Object) at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean) at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean) at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object) at MS.Internal.CulturePreservingExecutionContext.Run(MS.Internal.CulturePreservingExecutionContext, System.Threading.ContextCallback, System.Object) at System.Windows.Threading.DispatcherOperation.Invoke() at System.Windows.Threading.Dispatcher.ProcessQueue() at System.Windows.Threading.Dispatcher.WndProcHook(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef) at MS.Win32.HwndWrapper.WndProc(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef) at MS.Win32.HwndSubclass.DispatcherCallbackOperation(System.Object) at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32) at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate) at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(System.Windows.Threading.DispatcherPriority, System.TimeSpan, System.Delegate, System.Object, Int32) at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr, Int32, IntPtr, IntPtr) at MS.Win32.UnsafeNativeMethods.DispatchMessage(System.Windows.Interop.MSG ByRef) at System.Windows.Threading.Dispatcher.PushFrameImpl(System.Windows.Threading.DispatcherFrame) at System.Windows.Application.RunDispatcher(System.Object) at System.Windows.Application.RunInternal(System.Windows.Window) at NUAII.App.Main()
Event 1000, Application Error: Faulting application name: NUAPro.exe, version: 1.0.3.0, time stamp: 0x91d5a231 Faulting module name: KERNELBASE.dll, version: 10.0.25272.1000, time stamp: 0xf6a7eca2 Exception code: 0xe0434352 Fault offset: 0x000000000003c0ec Faulting process id: 0x0x401C Faulting application start time: 0x0x1D921DAE0F01535 Faulting application path: C:\Program Files (x86)\EVGA\NU Audio Card Pro\NUAPro.exe Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll Report Id: c8f02714-eb56-4a81-a2fe-f0c9d96029fc Faulting package full name: Faulting package-relative application ID:
|
Fireboltfury
New Member
- Total Posts : 2
- Reward points : 0
- Joined: 2017/08/24 16:43:53
- Status: offline
- Ribbons : 0
Re: Can't get EQ software to open with the new Windows 11 22H2 build
2023/01/06 06:49:24
(permalink)
Can confirm deleting the NUAPro Appdata folder fixed it for me as well. I have the folder in case you want to look at it.
|
DamonLynch
Superclocked Member
- Total Posts : 172
- Reward points : 0
- Joined: 2017/12/05 17:47:40
- Location: South Bend, IN
- Status: offline
- Ribbons : 1
Re: Can't get EQ software to open with the new Windows 11 22H2 build
2023/01/12 10:59:12
(permalink)
ZachSka87 In case someone in the future comes across this thread, the fix was deleting the NUA appdata folder as outlined in this article: https://www.evga.com/support/faq/FAQdetails.aspx?faqid=59777 I don't know how this happened on a fresh install, but it did and now my app is FINALLY opening again.
Thanks! This worked for me too, after an upgrade to Win 11 22H2. I had totally forgotten about that fix. Lee, could you please ask your engineers to look into whether a future release of the program can carry out this repair itself if it detects a problem at start-up.
|
VashCZ
New Member
- Total Posts : 1
- Reward points : 0
- Joined: 2023/02/05 11:08:36
- Status: offline
- Ribbons : 0
Re: Can't get EQ software to open with the new Windows 11 22H2 build
2023/02/05 11:13:31
(permalink)
Hello happened to me 2 days ago, today I solved it by reading this post. Dissappeared equalizer was solved by deleting folder: C:\Users\"your user name"\AppData\Local\EVGA your name folder and subfolder appdata are hidden by default here is my comsehow corrupted folder: uloz.to/fm/detail/N1zTnXrrVxTE/6XRIjzLfMsKI VashCZ
post edited by VashCZ - 2023/02/05 11:39:36
|