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4090 problems on Z790 Dark

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beatmyface
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2023/02/05 07:19:52 (permalink)
Hello I've having major issues with my Z790 dark and Zotac 4090 setup. 

Z790 Dark
13900KS
7600 G.Skill Kit
4090 Zotac

With the 4090 installed the board will bootloop endlessly with post codes 53, 54, 04, and 7f being rotated through and red leds flashing on memory stick LEDs. 

I have tried the following:
 
stock ilm and contact frame
different pressures from cooler
g.skill 6000 memory kit
every bios available from EVGA
four different 4090s(all have latest firmware)
bios switch positions
single stick in either memory slot
number of nvme drives installed into the system
 
Nothing will let this board post except to change the gpu to a non 4090(I purchased a zotac GT710 to check). I'm currently using the board without issue with a GT710 installed, but with any of the 4090s I have available to me the board refuses to post. 
post edited by beatmyface - 2023/02/05 07:20:54
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    Cool GTX
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    Re: 4090 problems on Z790 Dark 2023/02/05 09:06:01 (permalink)
    Memory issues - memory training takes some time
    post codes p116
    53 Memory initialization error. No usable memory detected
    54 Unspecified memory initialization error.
     
     
    what PSU are you using?
     
    confirm all power cable connections are fully installed both at PSU & device
     
    Any issues when installing those 40 series cards - getting the carf fully seated & latched into PCIe slot?
     
    It never stops on a post code?
     
    Check - Multi-function LED indicator (manual p113)
     
    https://www.evga.com/supp...les/121-RL-E799-KR.pdf
     
    Have you tried to clear CMOS?
     
    Install speak on MB - use the Beep codes
     
    If it Boots, set default BIOS settings & save, then reboot & adjust BIOS as needed
     
     

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    #2
    beatmyface
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    Re: 4090 problems on Z790 Dark 2023/02/05 09:42:34 (permalink)
    PSU is a 1600W SuperFlower. Works fine with my 3175X rig with two 4090s installed.

    Yes all connections are secure. 

    No install issues with card
     
    No it never stops on a code. It rotates those codes indefinitely and flashes both memory slot LEDs in red
     
    Yes I've tried clear CMOS. Yes I've tried multiple bios. Yes I've tried fully releasing power from mobo.

    Mobo never makes it to where a speaker would be helpful
    #3
    beatmyface
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    Re: 4090 problems on Z790 Dark 2023/02/05 10:49:29 (permalink)
    https://twitter.com/keeph8nme/status/1621956788017893378?s=46&t=s10jMlLTFIw9tOAYWFN4bw
    post edited by beatmyface - 2023/02/05 10:50:55
    #4
    Cool GTX
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    Re: 4090 problems on Z790 Dark 2023/02/05 12:00:44 (permalink)
    might want to put a ticket in for an RMA  after registration
    1. Submit a ticket on your registered product: https://www.evga.com/support/ticket/support.aspx
           ---> EVGA will review & create the RMA number
     
    If you have not already done so, register your MB  Product Registration & Upload your receipt
     
    Contact Support Contact Tech Support
     
    Monday when they open - (times are Pacific)  with the West Coast office, you might get a quick reply

    Learn your way around the EVGA Forums, Rules & limits on new accounts Ultimate Self-Starter Thread For New Members

    I am a Volunteer Moderator - not an EVGA employee

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    #5
    Sajin
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    Re: 4090 problems on Z790 Dark 2023/02/05 12:33:20 (permalink)
    Since the board works fine with the gt710 installed I would recommend updating the vbios on your rtx 4090 if you own the gigabyte rtx 4090 gaming oc card. Gigabyte released a vbios update for the card that increases compatibility with motherboards… https://www.gigabyte.com/...4GD/support#support-dl
    #6
    beatmyface
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    Re: 4090 problems on Z790 Dark 2023/02/05 12:55:44 (permalink)
    I checked all four vbios with the cards I have here. All show to be on the latest bios per the Nvidia tool
    #7
    Martin V
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    Re: 4090 problems on Z790 Dark 2023/02/08 22:26:14 (permalink)
    I have this exact same issue except I am on a Z690 Dark board. I recently had to get a 2nd Z690 Dark board as I messed up the pins installing my 13900ks and I know Evga won't rma it with damaged pins, so I went on Amazon, and bought another Z690 Dark board on sale this time, and put it together, but when I went to turn it on it would just boot loop with error codes 04,7F,53, and 54.

    I updated the bios to the latest version but still got the same thing. I tried multiple different packs of memory, of 4800, 6400, and 7200 ram, and none of them made a differance; I did notice something strange though. When I installed just one stick, of the DDR5 G.skill 16gb 6400 mhz ram in the slot closest to the cpu the motherboard after awhile would read error code 12 and then go to error code 28, and just stay there after clearing the cmos a few times, I finally got into the bios, but I noticed that for xmp it was showing as not supported for either profile 1, or 2.

    I thought maybe the bios didn't update right so I updated the bios again to the same latest version 2.08, and after that I was never able to get back into the bios ever again.I even tried on all 3 bioses. Also, I noticed on my first Z690 Dark board that if I tried putting in 64gb of ddr5 6400 mhz ram from G.skill it would never work, and just endlessly boot loop with those same error codes, but then G.skill 32 gb 6400 mhz kit worked fine with xmp set, and no issues, but I had to rma the ram as one of the sticks died, and when I got the new pack I noticed the system just kept boot looping, but I found out it was because I had bent pins from installing the 13900ks as I said before.

    Also, with this new 2nd Evga Z690 board I found out that taking out my Zotac 4090 and putting in my old Radeon RX 6900 XT the system boots up fine, and I can even boot it with the G.skill 64 gb 6400 mhz kit with xmp on with no problems. However, if I try putting my 4090 back in it goes right back to boot looping error codes 04,7F,5, and 54, so I know it is some issue with the 4090, and 13th gen with the z690 board. I have heard and read a lot of Z690 boards having issues with 4090s and 13th gen.

    I did contact Zotac and they told me to try and turn on "csm" in the bios, and try to see if that would work with the 4090, but it did not make a differance. At this point I am not sure what to do? If I should rma my 4090 because I have no way of updating the vbios on it as I am thinking maybe it could be a vbios issue on the 4090 causing this, or just wait for Evga to release a new bios version that hopefully fixes this issue once, and for all?!
    #8
    Sajin
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    Re: 4090 problems on Z790 Dark 2023/02/08 22:36:51 (permalink)
    Martin V
    I have this exact same issue except I am on a Z690 Dark board. I recently had to get a 2nd Z690 Dark board as I messed up the pins installing my 13900ks and I know Evga won't rma it with damaged pins, so I went on Amazon, and bought another Z690 Dark board on sale this time, and put it together, but when I went to turn it on it would just boot loop with error codes 04,7F,53, and 54.

    I updated the bios to the latest version but still got the same thing. I tried multiple different packs of memory, of 4800, 6400, and 7200 ram, and none of them made a differance; I did notice something strange though. When I installed just one stick, of the DDR5 G.skill 16gb 6400 mhz ram in the slot closest to the cpu the motherboard after awhile would read error code 12 and then go to error code 28, and just stay there after clearing the cmos a few times, I finally got into the bios, but I noticed that for xmp it was showing as not supported for either profile 1, or 2.

    I thought maybe the bios didn't update right so I updated the bios again to the same latest version 2.08, and after that I was never able to get back into the bios ever again.I even tried on all 3 bioses. Also, I noticed on my first Z690 Dark board that if I tried putting in 64gb of ddr5 6400 mhz ram from G.skill it would never work, and just endlessly boot loop with those same error codes, but then G.skill 32 gb 6400 mhz kit worked fine with xmp set, and no issues, but I had to rma the ram as one of the sticks died, and when I got the new pack I noticed the system just kept boot looping, but I found out it was because I had bent pins from installing the 13900ks as I said before.

    Also, with this new 2nd Evga Z690 board I found out that taking out my Zotac 4090 and putting in my old Radeon RX 6900 XT the system boots up fine, and I can even boot it with the G.skill 64 gb 6400 mhz kit with xmp on with no problems. However, if I try putting my 4090 back in it goes right back to boot looping error codes 04,7F,5, and 54, so I know it is some issue with the 4090, and 13th gen with the z690 board. I have heard and read a lot of Z690 boards having issues with 4090s and 13th gen.

    I did contact Zotac and they told me to try and turn on "csm" in the bios, and try to see if that would work with the 4090, but it did not make a differance. At this point I am not sure what to do? If I should rma my 4090 because I have no way of updating the vbios on it as I am thinking maybe it could be a vbios issue on the 4090 causing this, or just wait for Evga to release a new bios version that hopefully fixes this issue once, and for all?!

    One option would be to sell your zotac 4090, and buy a gigabyte rtx 4090 gaming oc. I can confirm it works on the z690 kp using bios 2.03 as that is what I’m running right now, and I didn’t even flash my my card with the updated vbios which is suppose to increase compatibility with motherboards.
    #9
    Martin V
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    Re: 4090 problems on Z790 Dark 2023/02/09 00:04:26 (permalink)
    The thing is my Zotac card worked fine up until I upgraded a few weeks ago to my 13900ks on my first Z690 Dark board. Also, a little update after turning "csm" on in the bios with my Radeon card and as well as setting the memory to xmp 1. When I put my 4090 back in now error code 52 shows up for a second and then it goes right to error codes 04,7f,53, and 54.

    Also, after leaving my pc off for a while like an hour with the switch turned off on the power supply; when I went back and turned my pc on, the pc actually booted into the bios, but after that it failed trying to boot into windows. I notice if I let it sit for awhile like a half hour or more it will actually try, and boot into the bios before giving up, and showing the same error codes 04,7f,53, and 54.

    I am thinking it has to be something either with the 4090 like it needing a vbios update or the motherboard needs a new bios update from Evga to fix this issue?!
    post edited by Martin V - 2023/02/09 00:05:45
    #10
    rjohnson11
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    Re: 4090 problems on Z790 Dark 2023/02/09 01:21:31 (permalink)
    Martin V
    The thing is my Zotac card worked fine up until I upgraded a few weeks ago to my 13900ks on my first Z690 Dark board. Also, a little update after turning "csm" on in the bios with my Radeon card and as well as setting the memory to xmp 1. When I put my 4090 back in now error code 52 shows up for a second and then it goes right to error codes 04,7f,53, and 54.

    Also, after leaving my pc off for a while like an hour with the switch turned off on the power supply; when I went back and turned my pc on, the pc actually booted into the bios, but after that it failed trying to boot into windows. I notice if I let it sit for awhile like a half hour or more it will actually try, and boot into the bios before giving up, and showing the same error codes 04,7f,53, and 54.

    I am thinking it has to be something either with the 4090 like it needing a vbios update or the motherboard needs a new bios update from Evga to fix this issue?!

    Did you also try resetting the BIOs and see what happens with default settings?

    AMD Ryzen 9 7950X,  Corsair Mp700 Pro M.2, 64GB Corsair Dominator Titanium DDR5  X670E Steel Legend, MSI RTX 4090 Associate Code: H5U80QBH6BH0AXF. I am NOT an employee of EVGA

    #11
    Martin V
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    Re: 4090 problems on Z790 Dark 2023/02/09 05:07:15 (permalink)
    Yes I did try and reset the bios to default settings, and it seems it makes it worse. If I leave the bios with "csm" on and xmp on the bios will try, and boot normally with the 4090 before it gives up, and goes back to the error codes.
    #12
    rjohnson11
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    Re: 4090 problems on Z790 Dark 2023/02/09 05:11:18 (permalink)
    Martin V
    Yes I did try and reset the bios to default settings, and it seems it makes it worse. If I leave the bios with "csm" on and xmp on the bios will try, and boot normally with the 4090 before it gives up, and goes back to the error codes.

    I suggest you contact EVGA tech support. 

    AMD Ryzen 9 7950X,  Corsair Mp700 Pro M.2, 64GB Corsair Dominator Titanium DDR5  X670E Steel Legend, MSI RTX 4090 Associate Code: H5U80QBH6BH0AXF. I am NOT an employee of EVGA

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    Tom Sunday
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    Re: 4090 problems on Z790 Dark 2023/02/10 15:26:04 (permalink)
    Just In: It was announced that Intel 600 and 700-series motherboards will now fully support 24GB and 48GB DDR5 memory modules. As a result, Intel's latest 12th Gen and 13th Generation Core processors can now support up to 192GB of DDR5 memory based on Intel's latest chipsets. Will the Z790 KP follow suit? Or are we married to 2x32GBs max forever?

    >Case: Cosmos C700M EATX >PSU: Seasonic TX-1300 Titanium 12VHPWR >MB: EVGA Z790 Dark Kingpin >CPU: Intel Core i9-13900K >Storage: (2X) SAMSUNG 990 PRO 2TB >1X) SAMSUNG 990 PRO 4TB >GPU: ASUS ROG Strix GeForce RTX 4090 >Cooling: Noctua NH-D15S Dual-Tower NF-A15 PWM 140mm >Case Fans: (7X) Noctua NF-A12x25 120mm >RAM: Corsair Dominator DDR5 (2x32GB) 6000 MHz >Monitor: Alienware AW3821DW QHD 3840x1600 >OS: WIN 11 Professional  
    #14
    EVGA_Lee
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    Re: 4090 problems on Z790 Dark 2023/02/13 09:28:38 (permalink)
    Tom Sunday
    Just In: It was announced that Intel 600 and 700-series motherboards will now fully support 24GB and 48GB DDR5 memory modules. As a result, Intel's latest 12th Gen and 13th Generation Core processors can now support up to 192GB of DDR5 memory based on Intel's latest chipsets. Will the Z790 KP follow suit? Or are we married to 2x32GBs max forever?


    I asked our team this a while ago and they did not think there would be an issue with 24GB/48GB support.  However, I'm not aware that we received any samples to test yet, so we can't really officially confirm at this time.
    #15
    EVGA_Lee
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    Re: 4090 problems on Z790 Dark 2023/02/13 09:37:09 (permalink)
    beatmyface
    Hello I've having major issues with my Z790 dark and Zotac 4090 setup. 

    Z790 Dark
    13900KS
    7600 G.Skill Kit
    4090 Zotac

    With the 4090 installed the board will bootloop endlessly with post codes 53, 54, 04, and 7f being rotated through and red leds flashing on memory stick LEDs. 

    I have tried the following:
     
    stock ilm and contact frame
    different pressures from cooler
    g.skill 6000 memory kit
    every bios available from EVGA
    four different 4090s(all have latest firmware)
    bios switch positions
    single stick in either memory slot
    number of nvme drives installed into the system
     
    Nothing will let this board post except to change the gpu to a non 4090(I purchased a zotac GT710 to check). I'm currently using the board without issue with a GT710 installed, but with any of the 4090s I have available to me the board refuses to post. 


    Sorry it took a while to get an answer, but your board is one of small number of boards that might have this issue.  I see that you already have an RMA started, and the replacement board will be one that does not have this issue.
    #16
    zerocool101
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    Re: 4090 problems on Z790 Dark 2023/02/14 13:59:38 (permalink)
    What is the issue with a small number of these boards? This gonna be like a mini recall?

    13900KS on Z690 Dark KP
    FE 4090
    #17
    mhijazi
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    Re: 4090 problems on Z790 Dark 2023/02/27 17:15:27 (permalink)
    uh oh ... I just got my Z790 Dark KP board delivered and I have the same card, Zotac 4090 AMP Extreme AIRO. Can you identify the bad batch by serial number ?! I still did not open the box as I still need to buy the rest of the components. I just snatched Z790 Dark KP because it sells out almost immediately. It sold out like 2 minutes after I placed my order on NewEgg. I hope mine is one of the good ones that does not have CPU clock issue or this or any other issue I am not aware about...
    post edited by mhijazi - 2023/02/27 17:39:39
    #18
    EVGA_Lee
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    Re: 4090 problems on Z790 Dark 2023/02/27 17:37:22 (permalink)
    I think it would be a mischaracterization to call these a "bad batch" or suggest the boards need a recall.  In what will likely be a very small number of customers, using a Zotac card with certain types of memory may cause boot issues.  Outside of that issue, all boards should have similar performance and stability characteristics.
     
    Yes, we can identify the boards by serial number.  Send me a PM with your serial number and I can take a look.
    #19
    mhijazi
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    Re: 4090 problems on Z790 Dark 2023/02/27 17:46:16 (permalink)
    PM Sent.
    #20
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