kissTheApex
SSC Member
- Total Posts : 624
- Reward points : 0
- Joined: 2021/02/22 15:30:59
- Status: offline
- Ribbons : 0
Hi,
Got myself an MSI 4090 and trying to decide if it’s worth forking over for 2 year protection plan with Microcenter. I know majority of these plans are just a waste of money, but not having had any experience with MSI’s support, wanted to check for some feedback..
TIA
|
dragomirc
SSC Member
- Total Posts : 760
- Reward points : 0
- Joined: 2006/08/14 20:40:01
- Location: Rochester, US
- Status: offline
- Ribbons : 0
Re: Any Experience with MSI RMA/Support?
2023/01/28 12:20:23
(permalink)
Can you do anything right?
You should do some research before charging your CC and bringing home any purchased item.
How you can shell $1,700+ without knowing a simple fact about quality, performance, warranty, etc...
It is time to check what Google cand do for you.
|
kissTheApex
SSC Member
- Total Posts : 624
- Reward points : 0
- Joined: 2021/02/22 15:30:59
- Status: offline
- Ribbons : 0
Re: Any Experience with MSI RMA/Support?
2023/01/28 12:37:02
(permalink)
Whoa!
I saw that one in stock, and with the low frequency of them appearing I bought it and brought it home.
I did make a google search and most accounts were either from 2 years ago, and some from 7 months ago, with mixed reports. That’s why I’m here on the forum asking for personal feedback.
Why are you offended by my choice? Have I harmed you in anyway by starting a thread? Yeesh….
|
dragomirc
SSC Member
- Total Posts : 760
- Reward points : 0
- Joined: 2006/08/14 20:40:01
- Location: Rochester, US
- Status: offline
- Ribbons : 0
Re: Any Experience with MSI RMA/Support?
2023/01/28 15:07:05
(permalink)
Well, 4090 had been launched three and half months ago.
Since EVGA decided to quit GPU business, it was time to turn attention on AIBs.
Nvidia did a great job this time and card is so powerful that need no overclocking (dual BIOS, or additional cooling solution)
So AIBs couldn't make it wrong, means you couldn't go wrong by buying the less expensive model from any of them.
In fact, MSI is my choice, replacing two decades long loyalty to EVGA.
Enjoy the fact that you own the absolutely best card on the GPU market atm.
|
kissTheApex
SSC Member
- Total Posts : 624
- Reward points : 0
- Joined: 2021/02/22 15:30:59
- Status: offline
- Ribbons : 0
Re: Any Experience with MSI RMA/Support?
2023/01/28 15:17:03
(permalink)
I got you.
The thing is, I have a 3090 hybrid, and was at planning on an update, so did a very cursory research. I still think your initial response was a bit over handed, but no worries.
|
yodap
CLASSIFIED Member
- Total Posts : 4642
- Reward points : 0
- Joined: 2011/05/15 06:13:40
- Location: NY, Upstate
- Status: offline
- Ribbons : 8
Re: Any Experience with MSI RMA/Support?
2023/01/28 19:30:33
(permalink)
Sorry for derailing your original thread in the GPU section. I and most others hope your purchase works out for you. My only experience with MSI is with mobo’s and they have been solid, no rma’s. I would not pay for extended warranty on these type of items, but an extra 15% or so for a 1700-1800$ card? Probably. When is your new card coming? Keep us informed.
|
Delirious
EVGA Forum Moderator
- Total Posts : 17474
- Reward points : 0
- Joined: 2007/11/15 13:34:04
- Location: at my computer
- Status: offline
- Ribbons : 61
Re: Any Experience with MSI RMA/Support?
2023/01/28 20:46:41
(permalink)
"Be quick to listen, slow to speak and slow to anger" Affiliate Code XZUMV9TJW5 Associate Code: 7PM43CU71IB2IAP education may be expensive but wait until you get the bill for ignorance A wise man once said that we can't make anyone feel or do anything. We can throw things into the wind, but it's up to each person to decide how they want to react, where they want to stand when things fall.
|
XrayMan
Insert Custom Title Here
- Total Posts : 73000
- Reward points : 0
- Joined: 2006/12/14 22:10:06
- Location: Santa Clarita, Ca.
- Status: offline
- Ribbons : 115
Re: Any Experience with MSI RMA/Support?
2023/01/28 22:25:10
(permalink)
I never bought MSI, so I don't know.
My Affiliate Code: 8WEQVXMCJL Associate Code: VHKH33QN4W77V6A   
|
rjohnson11
EVGA Forum Moderator
- Total Posts : 102262
- Reward points : 0
- Joined: 2004/10/05 12:44:35
- Location: Netherlands
- Status: offline
- Ribbons : 84
Re: Any Experience with MSI RMA/Support?
2023/01/29 03:58:58
(permalink)
☄ Helpfulby kissTheApex 2023/01/29 04:11:00
I had to RMA an MSI motherboard a couple of years ago and had no trouble.
|
jeffro66
CLASSIFIED ULTRA Member
- Total Posts : 6912
- Reward points : 0
- Joined: 2007/01/19 13:23:32
- Location: nc
- Status: offline
- Ribbons : 8
Re: Any Experience with MSI RMA/Support?
2023/01/29 04:09:53
(permalink)
☄ Helpfulby kissTheApex 2023/01/29 04:10:56
i already told you my experience got fussed at for wording wrong but msi made it right on my end
|
kissTheApex
SSC Member
- Total Posts : 624
- Reward points : 0
- Joined: 2021/02/22 15:30:59
- Status: offline
- Ribbons : 0
Re: Any Experience with MSI RMA/Support?
2023/01/29 04:10:43
(permalink)
yodap
Sorry for derailing your original thread in the GPU section. I and most others hope your purchase works out for you. My only experience with MSI is with mobo’s and they have been solid, no rma’s. I would not pay for extended warranty on these type of items, but an extra 15% or so for a 1700-1800$ card? Probably. When is your new card coming? Keep us informed.
It wasn’t derailed at all. Please don’t think that. I have the card in hand, I bought it from my local Microcenter. They said if I bring back unopened box within 15 days, I can get their protection plan. I am waiting for the riser block to be delivered, so didn’t even had a need to open the box. That’s why I thought of specifically asking for personal experience with RMA, just in case. Thanks again to all contributed.
|
lastsamurairick
CLASSIFIED Member
- Total Posts : 2419
- Reward points : 0
- Joined: 2008/11/11 17:19:53
- Location: Orlando,FL
- Status: offline
- Ribbons : 6
Re: Any Experience with MSI RMA/Support?
2023/01/29 10:14:36
(permalink)
On any Company I like to google the horror stories about them first. (Example) google MSI motherboard they wont take my rma even do I am still under warranty. Be creative on what you type about each company on maybe what issues people are having with getting warranty Honor, You going get ton complains read on and from there after soo much reading make a desicion that mmake you happy. Is what I do ton research before blowing my money. Is how I decided on EVGA years ago and how they talk to me in Phone calls which are pleaseant. Use your imagination in typing who you gathering data on.
Intel 10900k @ 3.7 Stock EVGA Z490 Dark EVGA GEFORCE RTX 3070Ti FTW3 G SKILL TRIDENT Z ROYAL 32GB EVGA 1000G5
|