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Unleash RGB has duplicated 2nd Profile to 1st Profile of EVGA X15 issue

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ArZ0417
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2022/12/21 16:47:18 (permalink)
I've been using EVGA X15 mouse recently and edited 2 profiles thoroughly so far with Unleash RGB software. Each with different binded keys and RGB lighting.
 
The next day, I noticed the RGB lights in profile 1 is different and when switching profile to 2 using shortcut key, the lights still the same, only to find out the 1st profile is the same as 2nd profile in the software. So, Profile 2 has been duplicated to 1, despite there's no option to do any duplication in the software.
 
So, how can this be happened? If this is a bug, then I really hope this can be fixed. Now that I need to rebind the keys again, I just wish this issue won't become too common everytime I'm using my PC.
#1

2 Replies Related Threads

    EVGATech_MatthewC
    EVGA Tech Support
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    Re: Unleash RGB has duplicated 2nd Profile to 1st Profile of EVGA X15 issue 2023/01/11 11:28:52 (permalink)
    Hi ArZ0417

    After you rebound Profile 1, did it ever copy profile 2 back to profile 1 for you, or has it been working without issue?
    #2
    ArZ0417
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    Re: Unleash RGB has duplicated 2nd Profile to 1st Profile of EVGA X15 issue 2023/01/12 05:28:35 (permalink)
    EVGATech_MatthewC
    Hi ArZ0417

    After you rebound Profile 1, did it ever copy profile 2 back to profile 1 for you, or has it been working without issue?




    For now, I have not encounter this issue again after the first time it happened, but only because I have not edit or modify anything ever since. The 2 profiles that I have re-edited after that issue still remain the same/untouched.
    #3
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