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EVGA Flow Control - CPUWB - Device not found - EVGA CLC 280mm

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MikePao
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2022/10/03 19:39:50 (permalink)
ASUS PRIME X370-PRO
NVIDIA RTX  2070
AMD RYZEN 1700
EVGA CLC 280mm , 400-HY-CL28-V1
I have tried installing EVGA Flow Control but the software will not recognize the CLC unit.
ERROR: CPUWB - Device not found
I have installed the EVGA CLC 280mm as specified here:
I have triple checked the three pin connection to the water pump conn. and the USB power connected to the USB 2 conn.
Entered BIOS
Advanced Mode/ Monitoring /Ignored: CPU fan and Water pump Fan.
Q-Fan Configuration: Disabled - CPU Q-Fan Control and AIO_PUMP/W_PUMP+ Control 
Chassis Fan Configurations are also disabled

Changed 3 PIN connector to:
CPU_FAN - ERROR: CPUWB - Device not found
uninstall reinstall flow control
OPT_FAN - ERROR: CPUWB - Device not found
uninstall reinstall flow control
W_PUMP - ERROR: CPUWB - Device not found
uninstall reinstall flow control
AIO_PUMP - ERROR: CPUWB - Device not found
uninstall reinstall flow control
CHA_FAN1 - ERROR: CPUWB - Device not found
uninstall reinstall flow control
No other connectors remain to connect?
#1

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    Cool GTX
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    Re: EVGA Flow Control - CPUWB - Device not found - EVGA CLC 280mm 2022/10/03 20:00:25 (permalink)
    Welcome to the EVGA Forums
     
     
    your running that CLC on a MB (fan/pump) header - that is @ MAX (100%) ?
    Do NOT use PWM - or a fan curve
     
     
    FAQ # 59773 How Do I Troubleshoot Issues with Flow Control For My CLC Cooler?

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    #2
    jdec112016w
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    Re: EVGA Flow Control - CPUWB - Device not found - EVGA CLC 280mm 2022/10/03 20:05:57 (permalink)
    MikePao
    ASUS PRIME X370-PRO
    NVIDIA RTX  2070
    AMD RYZEN 1700
    EVGA CLC 280mm , 400-HY-CL28-V1
    I have tried installing EVGA Flow Control but the software will not recognize the CLC unit.
    ERROR: CPUWB - Device not found
    I have installed the EVGA CLC 280mm as specified here:
    I have triple checked the three pin connection to the water pump conn. and the USB power connected to the USB 2 conn.
    Entered BIOS
    Advanced Mode/ Monitoring /Ignored: CPU fan and Water pump Fan.
    Q-Fan Configuration: Disabled - CPU Q-Fan Control and AIO_PUMP/W_PUMP+ Control 
    Chassis Fan Configurations are also disabled

    Changed 3 PIN connector to:
    CPU_FAN - ERROR: CPUWB - Device not found
    uninstall reinstall flow control
    OPT_FAN - ERROR: CPUWB - Device not found
    uninstall reinstall flow control
    W_PUMP - ERROR: CPUWB - Device not found
    uninstall reinstall flow control
    AIO_PUMP - ERROR: CPUWB - Device not found
    uninstall reinstall flow control
    CHA_FAN1 - ERROR: CPUWB - Device not found
    uninstall reinstall flow control
    No other connectors remain to connect?


    If you have all your USB turned on in ASUS BIOS, if you can see it in your device manager, it needs a driver to be recognized. Had ASUS Z270 same issue, had to download driver separately. 
    https://www.evga.com/supp...mp;part_number=Default

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    #3
    MikePao
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    Re: EVGA Flow Control - CPUWB - Device not found - EVGA CLC 280mm 2022/10/03 20:07:18 (permalink)
     Are you referring to the USB or the three pin?
    #4
    jdec112016w
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    Re: EVGA Flow Control - CPUWB - Device not found - EVGA CLC 280mm 2022/10/03 20:19:34 (permalink)
    MikePao
     Are you referring to the USB or the three pin?


    BIOS all MB USBs on, connect it to the ASUS pump header, change to DC Volts, not AUTO, running at 100% speed, 12VDC AIO do not like reduced voltage. Your Pump header is on automatically. Fans can be set on a AUTO curve. And preferred both fans to be connected to your MB CPU fan headers. With ASUS BIOS PUMP & fans be set to monitor TEMP of CPU. Not matter with pump at 100%, will matter for fan curve.
    post edited by jdec112016w - 2022/10/03 20:24:36

    EVGA  Z690 DARK KINGPIN (BIOS VER. 1.15)
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    #5
    MikePao
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    Re: EVGA Flow Control - CPUWB - Device not found - EVGA CLC 280mm 2022/10/03 20:36:20 (permalink)
    In the BIOS I only have the ability to Ignore or Disable three and four prong conn.
    Advanced Mode/ Monitoring /Ignored: CPU fan and Water pump Fan.
    Q-Fan Configuration: Disabled - CPU Q-Fan Control and AIO_PUMP/W_PUMP+ Control
     
    I have tried setting the power manually in the bios to 100%.
    Uninstall reinstall flow control never loads - ERROR: CPUWB - Device not found
    I have a USB 2.0 conn. and a USB 3.0, I've tried both same result.
     
    #6
    MikePao
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    Re: EVGA Flow Control - CPUWB - Device not found - EVGA CLC 280mm 2022/10/03 20:54:53 (permalink)
    Thanks for the link.
    Followed each step.
    Still won't even load Flow control just the errors out.
    #7
    jdec112016w
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    Re: EVGA Flow Control - CPUWB - Device not found - EVGA CLC 280mm 2022/10/03 21:06:06 (permalink)
    MikePao
    In the BIOS I only have the ability to Ignore or Disable three and four prong conn.
    Advanced Mode/ Monitoring /Ignored: CPU fan and Water pump Fan.
    Q-Fan Configuration: Disabled - CPU Q-Fan Control and AIO_PUMP/W_PUMP+ Control
     
    I have tried setting the power manually in the bios to 100%.
    Uninstall reinstall flow control never loads - ERROR: CPUWB - Device not found
    I have a USB 2.0 conn. and a USB 3.0, I've tried both same result.
     


    It is the 2.0 USB connection, that is what it is made for. You will may have damaged the MB trying to put a 2.0 USB device into that 3.0 USB slot on your MB. That 3.0 USB port on your MB is a header for coming from front panel. 

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    #8
    MikePao
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    Re: EVGA Flow Control - CPUWB - Device not found - EVGA CLC 280mm 2022/10/03 21:10:15 (permalink)
    Power consumption: USB 2.0 provides up to 500 mA whereas USB 3.0 provides up to 900 mA. The USB 3 devices provide more power when needed and conserve power when the device is connected but idling.
    USB 3.0 is backwards compatible—meaning it's designed to work with older USB versions including USB 2.0 and USB 1.1. You can plug a USB 2.0 device into a USB 3.0 port and it will always work, but it will only run at the speed of the USB 2.0 technology.
    #9
    jdec112016w
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    Re: EVGA Flow Control - CPUWB - Device not found - EVGA CLC 280mm 2022/10/03 21:12:20 (permalink)
    https://forums.evga.com/c...ot-found-m2734924.aspx
    It is a old post it may still apply, CCVI driver is what it is called in your device manager.
    post edited by jdec112016w - 2022/10/03 21:13:45

    EVGA  Z690 DARK KINGPIN (BIOS VER. 1.15)
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    #10
    jdec112016w
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    Re: EVGA Flow Control - CPUWB - Device not found - EVGA CLC 280mm 2022/10/03 21:21:11 (permalink)
    MikePao
    Power consumption: USB 2.0 provides up to 500 mA whereas USB 3.0 provides up to 900 mA. The USB 3 devices provide more power when needed and conserve power when the device is connected but idling.
    USB 3.0 is backwards compatible—meaning it's designed to work with older USB versions including USB 2.0 and USB 1.1. You can plug a USB 2.0 device into a USB 3.0 port and it will always work, but it will only run at the speed of the USB 2.0 technology.


    We talking about the motherboard headers not external plug ins. His MB from looking has 2- USB 2.0 at bottom, 1- 3.0 USB header for front panel. 

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    #11
    jdec112016w
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    Re: EVGA Flow Control - CPUWB - Device not found - EVGA CLC 280mm 2022/10/03 21:30:40 (permalink)
    https://www.newegg.com/asus-prime-x370-pro/p/N82E16813132964, photos your MB Newegg.
     
    https://www.asus.com/us/M.../PRIME/PRIME-X370-PRO/  , ASUS Site your MB, make sure you plugging the right wires where they go, also I read you can control your pump and fans with, Fan Xpert 4, if are using both, EVGA and ASUS for the AIO, you are creating a conflict.

     

    post edited by jdec112016w - 2022/10/03 21:35:04

    EVGA  Z690 DARK KINGPIN (BIOS VER. 1.15)
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    #12
    MikePao
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    Re: EVGA Flow Control - CPUWB - Device not found - EVGA CLC 280mm 2022/10/03 21:36:02 (permalink)
    This guy has the exact same issue as I do and they had to replace the pump!

    Not happy I just received this yesterday and it's defective?
    #13
    MikePao
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    Re: EVGA Flow Control - CPUWB - Device not found - EVGA CLC 280mm 2022/10/03 21:39:13 (permalink)
    CLC 280 - Pump not being detected [Screenshots attached] "{forums.evga.com/CLC-280-Pump-not-being-detected-Screenshots-attached-m3292709.aspx}"
     
    #14
    jdec112016w
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    Re: EVGA Flow Control - CPUWB - Device not found - EVGA CLC 280mm 2022/10/03 21:46:13 (permalink)
    I will say if he is typing on PC he is using something is making the EVGA AIO work, overheat CPU and shut down if AIO is not working, agreed?

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    #15
    MikePao
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    Re: EVGA Flow Control - CPUWB - Device not found - EVGA CLC 280mm 2022/10/04 05:03:44 (permalink)
    Still trying to get this to work.
    Device manager now shows Asetek USB Device.
    I had to manually add the driver from flow control driver folder.
    I have not seen the CCVI everyone is talking about?
    Asetek USB Device says device descriptor failed
    driver provider: Asetek A/S
    date:10/14/2015
    version:6.7.2.0
    ERROR: CPUWB - Device not found
    I saw them talking about a version 6 driver?
    I'M GOING DEAF TRYING TO FIX MY CLC280 SOMEBODY PLEASE HELP"{}"  cannot post web links??
     
    Don't understand why devs couldn't get this fixed after so many problems in the past 5+ years. 
    #16
    MikePao
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    Re: EVGA Flow Control - CPUWB - Device not found - EVGA CLC 280mm 2022/10/04 05:16:45 (permalink)
    //forums.evga.com/I39M-GOING-DEAF-TRYING-TO-FIX-MY-CLC280-SOMEBODY-PLEASE-HELP-m2885551.aspx
    #17
    lastsamurairick
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    Re: EVGA Flow Control - CPUWB - Device not found - EVGA CLC 280mm 2022/10/04 09:38:38 (permalink)
    I am going relive this since I am having similar problem. CPUWB - Device not found Ran compatibility test that lot hog wash don't option to try run it in Windows 10 nor 11 only windows 8 and below crap. What funny about this I was running EVGA Flow control just fine for like 6-7 months all sudden wake up at 9am turn PC on and get this CPUWB Device not found tiny massage on  screen. Ok so like about 6-7 months ago I had my CLCooler RMA so can't be hardware itself but funny thing is I experience stranger than this. Why would a driver that was working fine before on same OS and nothing change to an extreme level that would cause this issue. I need to comprehend why this driver acting up now. It would those need help too. No horse crap just plain trying give a possible solution. BTW cooler seems to be working fine temps are 32*C and ambient are 75*C so there no Overheating which is cool with me, give me understanding pump is working fine. when gaming temps are like 46*C to 50*C with ambient temps @ 75*C. Not bad at all so seems 100% software related.
    post edited by lastsamurairick - 2022/10/04 09:46:09

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    #18
    jdec112016w
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    Re: EVGA Flow Control - CPUWB - Device not found - EVGA CLC 280mm 2022/10/04 14:19:28 (permalink)
    MikePao
    Still trying to get this to work.
    Device manager now shows Asetek USB Device.
    I had to manually add the driver from flow control driver folder.
    I have not seen the CCVI everyone is talking about?
    Asetek USB Device says device descriptor failed
    driver provider: Asetek A/S
    date:10/14/2015
    version:6.7.2.0
    ERROR: CPUWB - Device not found
    I saw them talking about a version 6 driver?
    I'M GOING DEAF TRYING TO FIX MY CLC280 SOMEBODY PLEASE HELP
    "{}"  cannot post web links??
     
    Don't understand why devs couldn't get this fixed after so many problems in the past 5+ years. 

    "Asetek USB Device says device descriptor failed
    driver provider: Asetek A/S
    date:10/14/2015
    version:6.7.2.0"


    Honestly I have no idea where that came from. I have had my EVGA CLC 280 0n 7 different motherboards throughout the years, never saw that one, in device manager or otherwise.
    https://www.evga.com/software/ is the software download page, for the CLC280.
     
    https://www.evga.com/support/download/ is the driver page for the CLC 280 support page. Should look like above. What you are looking for.
     
     
     
     
     
     

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    #19
    lastsamurairick
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    Re: EVGA Flow Control - CPUWB - Device not found - EVGA CLC 280mm 2022/10/04 15:42:35 (permalink)
    My issue does not even show in device manager. Just wont run at all EVGA Flow control.

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    #20
    jdec112016w
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    Re: EVGA Flow Control - CPUWB - Device not found - EVGA CLC 280mm 2022/10/04 16:08:01 (permalink)
    lastsamurairick
    My issue does not even show in device manager. Just wont run at all EVGA Flow control.


    lastsamurairick
    My issue does not even show in device manager. Just wont run at all EVGA Flow control.
     
    Then your MB BIOS must be running it. Curious though is the EVGA RGB logo lit up on the AIO??




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    #21
    lastsamurairick
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    Re: EVGA Flow Control - CPUWB - Device not found - EVGA CLC 280mm 2022/10/04 16:13:34 (permalink)
    Yes AIO is Lit and stay lit even if EVGA Flow control is not running. I came across this youtube video is simple enough to not really link here I did PC shut down and waited 30 sec started PC Voila it's working again without CPUWB Device not found. Huh That means I can't put PC to sleep anymore or just restart if I want it working.? 

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    #22
    jdec112016w
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    Re: EVGA Flow Control - CPUWB - Device not found - EVGA CLC 280mm 2022/10/04 16:28:59 (permalink)
    lastsamurairick
    Yes AIO is Lit and stay lit even if EVGA Flow control is not running. I came across this youtube video is simple enough to not really link here I did PC shut down and waited 30 sec started PC Voila it's working again without CPUWB Device not found. Huh That means I can't put PC to sleep anymore or just restart if I want it working.? 


    As long as your MB BIOS is running it, I would not lose any sleep over it. MB BIOS has to be running it. Your CPU overheat bigtime if not. It is weird though 7 MBs my part always has worked.

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    #23
    lastsamurairick
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    Re: EVGA Flow Control - CPUWB - Device not found - EVGA CLC 280mm 2022/10/07 07:32:19 (permalink)
    Update all it took is restart of PC to fix Flow control is being working fine now.

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