EVGA

RTX 2070 Super Issue and Ticket Request

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Joel19
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2022/10/01 23:46:27 (permalink)
For the last month or so my graphics card has been causing frequent display driver crash issues and TDR BSOD. I have tried various troubleshooting methods including reinstalling windows and updating drivers. By testing with another PC I have confirmed that it is the card causing the issues and not my other PC parts. Therefore, I would like to return this card under warranty. Is there anything further I can do? I think that the card has just stopped working well and will require a replacement. Sometimes it is a regular driver crash, but most of the time my PC completely freezes or gives me BSOD with NVIDIA driver error. 
 
I have already submitted a question to the online EVGA service centre, but I didn't receive any ticket number yet. I need a ticket number to send my RMA request.
 


 
 
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    the_Scarlet_one
    formerly Scarlet-tech
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    Re: RTX 2070 Super Issue and Ticket Request 2022/10/02 06:05:58 (permalink)
    Hi Joel19,

    Dependent on your location, you may be able to call EVGA and get a ticket number quicker than waiting on an email to come through.
    #2
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