did you push the "safe boot" button next to the POST code display?

Like it’s been said already, try clearing the CMOS. And, please let us know if that worked or if you continue having issues. My Z690 Classified arrived the other day, but I haven’t installed it yet, so I’m curious what this issue is exactly and if I may potentially encounter it.

jfw06013
Yes and it worked, once.

It worked once, as in it’s an ongoing issue? If so, did you enable the RAM XMP profile after it worked? Also, what speed is the RAM?

ObscureEmptyre
Ram was 4400 Mhz.
I did do the XMP but then I cleared the cmos trying to get back into the bios.

It's still an ongoing issue.

Try the old school method of one RAM stick at a time in each slot, but clear the CMOS again before you do that just to have a clean start with RAM troubleshooting. And for what it’s worth, I’ve had bad luck with g.skill DDR5. I have two kits that have had 3 sticks die. One kit was RMA’d twice as a result. Hopefully that’s not the case for you.

experts, idk but...
 
aren't all ppl with three BIOS chips and a BIOS Switch, like on this Classy; pretty much safe to try the 2nd BIOS Switch Position in these situations?
 
if yes ^^, (and because i'm old fashion) then i'd only do it with PC off, PSU switch off (open position), and Power cord unplugged from back of PSU.
 
 

B0baganoosh

Bee_Dee_3_Dee
experts, idk but...
 
aren't all ppl with three BIOS chips and a BIOS Switch, like on this Classy; pretty much safe to try the 2nd BIOS Switch Position in these situations?
 
if yes ^^, (and because i'm old fashion) then i'd only do it with PC off, PSU switch off (open position), and Power cord unplugged from back of PSU.

 
Yeah, absolutely they could try the other BIOS switch positions. I don't know how clearing the CMOS wouldn't take care of an issue with the BIOS settings though. From what they're seeing I'm thinking they have a bad memory kit at this point. I'd probably try hitting the safe boot button before testing each DIMM one at a time, but it's possible that both memory DIMMs are bad.

cool. i see... clearing CMOS only removes individual settings the user has applied.
 
Question: when u say "safe boot button" i'm only aware of:
 
--Reset Button (On MOBO -- Top right corner -- Left Button)
--Power Button (On MOBO -- Top right corner – Right Button)
--BIOS Update Button (Rear Panel I/O -- Left Button)
--BIOS/CMOS Reset Button (Rear Panel I/O – Right Button)
 
is one of ^^ named different on ur 570 and u got in the habit of calling it "safe boot button"? 
 
TY

Bee_Dee_3_Dee
experts, idk but...
 
aren't all ppl with three BIOS chips and a BIOS Switch, like on this Classy; pretty much safe to try the 2nd BIOS Switch Position in these situations?
 
if yes ^^, (and because i'm old fashion) then i'd only do it with PC off, PSU switch off (open position), and Power cord unplugged from back of PSU.
 
 

Ha! I’d actually forgotten that this board has several BIOS modules. I usually opt for that when looking for a motherboard, but all three of the other Z690 boards I have only have one BIOS. Kind of surprising that the Aorus Master I have only has one BIOS. But yeah, that’s definitely a viable option to try for troubleshooting. Would still suck if one of the BIOS was borked out of the box. Hopefully it can be recovered, if that’s the case.

To be clear, safe boot button just uses the settings you had prior to the latest applied setting in bios. It doesn't know whether those settings are any good or stable, nor does it change any settings itself.

Jomama22
To be clear, safe boot button just uses the settings you had prior to the latest applied setting in bios. It doesn't know whether those settings are any good or stable, nor does it change any settings itself.

I knew there must be a difference, but I couldn't remember and didn't have time to look it up last time. Thanks!
 
I believe the full descriptions are in the users manual if folks would check there lol.

B0baganoosh

Jomama22
To be clear, safe boot button just uses the settings you had prior to the latest applied setting in bios. It doesn't know whether those settings are any good or stable, nor does it change any settings itself.

I knew there must be a difference, but I couldn't remember and didn't have time to look it up last time. Thanks!
 
I believe the full descriptions are in the users manual if folks would check there lol.

I don't keep the Page numbers of manual, in my notes, but thanks to you it starts out as following:
 
-- BIOS Safeboot Button (On MOBO -- Top right corner – Top right of DDR5 DIMM Slots)
 
-- Pressing this button while the system is running will reboot the motherboard directly into the BIOS without clearing CMOS. This feature is very useful for situations where the motherboard is unable to complete boot due to a failed overclock and the user does not want to erase the previous settings used.
 
 
I LUV ^^ feature. It's brilliant.
 
I trust Phone support to help OP. They have always helped me. 
 
 
GL jfw06013
 
The rest of my notes ("Z690 CLASSIFIED’s FIVE Buttons, BIOS LEDs, and BIOS SWITCH") cover the additional four buttons. (Two on Rear Panel IO and two on MOBO's Top Right Corner.)
 
In addition...
 
Anyone ever in the same boat as the OP (jfw06013), should place a single RAM stick in Slot 2. (Chart on Page -26- shows with one stick: use Slot 2.) And after clearing CMOS like OP did. 
 
Plus re-seating Video Card too! (He's got a KF.)
 
Edit: i just changed incorrect "Slot 3" to incorrectly "Slot 1" and finally to correct "Slot 2" for having 1 RAM Stick. Four separate Charts would be better.
 

I talked to EVGA tech support and this is we determined.
 
1) Slot 2 is F.U.B.A.R.,or the memory controller on the cpu is, or I have bent pins on the motherboard\cpu.
As Project Farm say's "We are are gonna check that".
 
2) M.2 Crucial MX500 is a SATA device, so is incompatible with the M.2 slots on the motherboard.
 
Before I RMA the board, I'm gonna put a (true)M.2 device and clone my boot drive to it, after I do that to a regular hard drive and make sure the system boot first.
 
Then update motherboard drivers and other software.
Just waiting for the hardware to come in Sunday.
 
 

jfw06013
I talked to EVGA tech support and this is we determined.
 
1) Slot 2 is F.U.B.A.R.,or the memory controller on the cpu is, or I have bent pins on the motherboard\cpu.
As Project Farm say's "We are are gonna check that".
 
2) M.2 Crucial MX500 is a SATA device, so is incompatible with the M.2 slots on the motherboard.
 
Before I RMA the board, I'm gonna put a (true)M.2 device and clone my boot drive to it, after I do that to a regular hard drive and make sure the system boot first.
 
Then update motherboard drivers and other software.
Just waiting for the hardware to come in Sunday.
 
 

Ouch, that’s rough. Hopefully it’s not a pressure thing when it comes to the dead RAM slot or CPU mem controller. Apparently, that’s a thing when it comes to LGA 1700. The CPU bracket has been known to warp CPUs because it isn’t the best-suited for LGA 1700 and provides uneven pressure. The bracket type may have worked for previous sockets, but it just doesn’t seem to be up to snuff for this latest one. That’s why companies like Thermal Grizzly have developed a replacement bracket that provide even mounting pressure. And, hopefully it isn’t a bent pin. I’ve had to bend back LGA pins before and it’s not easy, nor is there a guarantee it works.

As far as m.2 drives being SATA goes, I don’t even know why they were ever manufactured. The only use case I can conceive is limited case space, or perhaps to declutter a case. Either way, they’re still limited to the SATA bus. NVMe drives are thankfully and steadily coming down in price. Although, I winced when I clicked the “place order” button when I recently bought two 2 TB Samsung Pro drives to use with my Z690 Classified. I wanted to reuse my two 1 TB drives, but I’m running out of space thanks to the size of modern games. I could have bought less expensive 2 TB drives, but those would have been PCI-E gen 3. Doubtful I’d notice the difference, but I figured I’d go with gen 4 since the mobo supports it.

Anyway, I hope you don’t need to RMA the board, but EVGA will take care of you if you do.